Professional Summary

• In depth knowledge in Software Development Life Cycle SDLC and its different types of methodologies such as Waterfall, V-Model and Agile Scrum .
• Defined Test Scope and Strategy for a release and managed them based on the change in Requirements.
• Involved and Participated in requirements analysis, review and working sessions to understand the requirements and system design.
• Experienced in working with the Business Analyst to understand the business process and develop Test Strategy.
• Experienced in all Testing Activities including Requirement review, develop test case, functional test scenarios Test Strategy, Test Plan, Environment Setup, Test Execution, Log Defect and Test report and Support from Customer Site .
• Expert in writing, documenting or reviewing Test Plan, Requirement Document, Design Document, Technical Specification Design, Functional Requirement Specifications and Requirement Traceability Matrix RTM .
• Involved in estimation of test effort and co-ordinate test schedule with overall project schedule and deliverables.
• Experienced in Manual and Automation testing for Web and Client/Server applications.
• Strong experience in different types of testing such as System, Functional, Integration, Regression, Back End, Positive, Negative, Black Box, White Box and support client to Customer Acceptance testing.
• Closely worked with the developer and the other team members to solve any technical and end user issues.
• Worked as a Production Support tester and completed tasks on time under very tight deadlines.
• Monitored the work Progress and represented the status report to the upper management on weekly basis.
• Worked closely with cross functional teams technical and Business teams to meet on time delivery on time.
• Strong working knowledge of MS-Project, Excel, Word, PowerPoint, Outlook, Windows.
• Strong communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.
• Participated in the Product Agile release planning, User Story discussions with the Product owners and Development team and analyzed the Product Requirements thoroughly.
• Prepare test plans, test cases, and automated tests for the user stories and helps the team to discover any inconsistency or ambiguity in the user stories even before the developers write any code.
• Reviewed product user story, acceptance criteria and provide feedback to the product team.
• Created Requirement Traceability Matrix for the product across different releases and also updating the Requirement traceability matrix timely with the changes.

Professional Experience

Confidenital

QA Analyst

Responsibilities:

• Performed Regression, Functionality, System, Interface, Front end, Back end,Negative, Positive and User Acceptance Testing using manual and automation testing tools.
• Created test cases of various modules across various releases and responsible for updating and maintaining different version of the test cases.
• Created Requirement Traceability Matrix for the product across different releases and also updating the Requirement traceability matrix timely with the changes.
• Reviewed product user story, acceptance criteria and provide feedback to the product team.
• Prepare test plans, and test cases for the user stories and helps the team to discover any inconsistency or ambiguity in the user stories even before the developers write any code.
• Participated in the Product Agile release planning, User Story discussions with the Product owners and Development team and analyzed the Product Requirements thoroughly.
• Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope, Gap Analysis, Risk, Dependency, and Constraints.
• Performed Manual Testing of web-based enterprise applications and used Quality Center for test management.
• Involved in Meetings/Walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.

Confidenital

QA Analyst

• Develop and execute comprehensive test plans including tracking and defect resolution
• Perform analysis and functional testing for CLASS servicing system
• Document system changes and perform customer notification
• Conduct user training on system enhancements
• Develop and implement test procedures, including peer reviews and test plan development.

Confidenital

• Analysis of audit/interrogation reports, which identified servicing/system discrepancies that impact compliance with federal and guarantee agency loan servicing regulation and requirements. Recommend system modifications to improve servicing and correct system inefficiencies/discrepancies
• Worked with System Development staff in the design, testing and implementation of those changes
• Managed four direct reports and seven indirect reports.

Confidenital

• In several positions of increasing responsibility, participated in and supervised staff in the analysis of daily and monthly system audit reports identifying system discrepancies.
• Performed staff training, performance evaluations, problem resolution.

Confidenital

• Increasing responsibility on mainframe systems to research and adjust accounts to correct discrepancies.
• Supervised staff in the analysis of daily and monthly system audit reports identifying system discrepancies.

Confidenital

• Processed customer service correspondence in all aspects of student loans.
• Used Sallie Mae Class system to resolve discrepancies in student loan accounts.
• Responded resolved to client inquiries related to students loans.
• Performed staff hiring, training and performance evaluations.

Confidenital

• Audience Relation Coordinator
• Translation from Urdu to English and English to Urdu
• Data entry into WANG according to demographic origin of the audience membership.
• Prepare weekly report
• Conduct surveys to evaluate listener's interests.
• Provide answers to listener's questions
• Mail promotional material of VOA
• Sort organize correspondence for different programs

Confidenital

Volunteer

• Created central contact depository for existing donors
• Created mailing list for prospect donors
• Provide health education through Primary Health Care Household Visits in Pakistan.
• Stay in contact with several Developmental Organizations working for Human Development Foundation in Pakistan. Convey their needs and concerns to the sponsors in USA.
• Provide education in the importance of health immunization, education for children and ways to generate income for the under developed villages of Pakistan