SUMMARY:

• 10 years of experience in field of Software Quality Assurance and Testing, experienced in both Manual and Automation testing.
• Proficient in testing of WEB based and Client/Server applications using Quality Center, TestDirector, Quick Test Professional, Selenium and LoadRunner
• Experience in testing Capital Markets, Brokerage, Investment, Wealth Management, Retail Management, Online Banking, Mobile Online Banking, Telecommunication, e-Commerce and Point of Sale applications
• Experience in testing of Human Capital Management application Modules: HR, Payroll, Benefits Time Management
• Experience in implanting testing standards based on IEEE and CMM process
• Exposure towards all phases of Software Development Life Cycle SDLC and QA Methodologies
• Ability to quickly understand Business, Functional and Use Case requirements
• Expertise in developing test deliverables like Master test plan, Functional test plan, Test scenarios, Test condition, Test cases and Test reports for Manual as well as Automation testing to ensure proper business compliance
• Ensured Test coverage by mapping Test scenarios and Test cases to Requirements using Requirement traceability concepts
• Provided Test Metrics to the project team as per the schedule
• Performed Test Planning, Execution and Analysis of the Applications under Test
• Testing skills include Business Acceptance Testing, Business User Verification, Fallback Verification, Fall Forward Verification, Implementation, Certification Verification, Black Box Functional , User Acceptance, Smoke, Sanity, Performance, Stress, Regression, Integration, End to end, Security, Cross browser, Installation, Conversion, Backend and Cross platform Testing
• Experience in using SQL for Backend testing on databases like Oracle, SQL Server, DB2
• Performed Backend Testing by using TSO/ISPF and File Aid DB2
• Experience in SQL, SQL PLUS, TOAD interfaces to Oracle
• Performed Quality Assurance and Quality Control activities in TSYS Account Maintenance for Pega workflows
• Strong Interpersonal Skills, Self-motivation, Co-ordination Skills and the ability to communicate both orally in writing with people at all levels.
• Worked in a dynamic fast-paced environment and have ability to handle stressful situations
• Hands on experience in risk assessment and re-prioritization of tasks to meet project timelines under varying circumstances

TECHNICAL SKILLS:

Confidential

Role: Sr. QA Analyst Online Channels

Responsibilities:

• Performed Business Acceptance Testing, Business User Verification and Production verification.
• Participated with management in planning the BAT, BUV and Production testing activities for projects, including testing scope, artifacts, timelines, test strategy and reviews.
• Analyzed requirement documents to identify test requirements.
• Collaborated with the business, development, IT test leads, security, data and environment teams to address risks, issues, and dependencies affecting business acceptance test delivery.
• Assisted business with defining acceptance criteria and test scenarios based on scope, requirements, and business process.
• Coordinated and communicated with testing partners where there are multiple systems and application development teams involved
• Tracked and monitor project BAT estimates relative to actual testing hours
• Prepared Test Strategy document
• Performed shakedown ,Functional, User Interface testing, Cross Browser, Cross Platform , Boundary testing, Vulnerability testing, Fall Back and Fall Forward testing.
• Verified JVM's with Tamper Data tool to ensure they are up and running.
• Performed Omniture tagging verification using tools such as Firebug, Omnibug, and Cookie Manager
• Developed test data based on requirements using IBM ISM
• Organized daily defect triage meetings
• Prepared daily Execution status and Environment availability reports
• Facilitated test automation by detailing functionality work flow and developing formal test cases
• Identified the scenarios for Automation and validated the Test Scripts.

Environment: Windows Server 2003, DOS, J2EE, JavaScript, HTML, XML, Mainframe O/S 390, WAS Web Servers, GDM, IMS, Enterprise Data Warehouse EDW , MIF, Websphere, COBOL II, Assembler, HP Quality Center 10.0, J2ME, Windows XP, Windows 7, Windows 8, Oracle 8i, Windows NT, UNIX, Mainframes TSO, File-Aid, IMS ,SQL Server.

Confidential

Role: Sr. Quality Assurance Analyst

Responsibilities:

• Created the Test Cases and executed them for Functional, Integration and Regression Testing
• Translated the Technical Requirements into verifiable and Testable Scenarios
• Gathering the Business Requirements, Functional Requirements, Use Cases, for each phase of the application, which involved a series of meetings with the Development Team and Business Team
• Created the Test Cases positive negative and executed them for Functional, GUI, System, Integration, End-to-End, Compatibility and User Interface testing during various phases of testing
• Designed test objectives and collaborated to formulate effective test documentation.
• Followed Rational Unified Process RUP guidelines for creating Test Plans, Test Cases, Test Scripts, Bug tracking/problem resolution and Regression Testing.
• Participated in validation and data driven testing with different sets of data
• Translated the Technical Requirements into verifiable and Testable Scenarios
• Responsible for constructing communication bridges between Business, System and Quality assurance testing teams
• Performed Back-End Testing using SQL Queries in Oracle
• Executed UNIX Batch processing jobs to populate expected data on the application
• Identified test cases for automation.
• Created different set of test cases for both Equifax and Transunion Bureaus by interacting with their Development and Testing Teams.

Environment: Oracle, SQL Server, Mainframes, HTML, XML, Java, Java script, UNIX, TOAD, Web Sphere, HPQC,

Confidential

Role: Sr. QA Analyst

Responsibilities:

• Performed necessary requirements inspection, design inspection and gathered Business Requirement Specification BRS , by attending series of meetings and explained the testing requirements and environment
• Defined and implemented the Testing Approach and Strategy
• Created Testing Requirements from the Functional Requirements, System Specification and Design Specification
• Verified requirements coverage by conducting walkthrough meetings of Test plan and Scenarios with business analysts, project manager and test supervisors
• Created Test Plan, Test Scenarios and Test Cases
• Created requirements Traceability Matrix, Use Case in order to analyze and test critical areas of application, organized several brain storming sessions with Business Analyst and Clients in this process
• Worked with technical designers and architects to understand the requirements for a Test Environment setup. Assist in establishing test environment setup and associated requirements
• Performed initial Smoke Test to verify the stability of the application
• Logged and indicated test case execution items such as: User, execution date and time, environment, software build number, build phase number, reference to problem reports
• Performed Code Merge Testing for the projects assigned with the specified release.
• Performed mass Regression to test the code is stable in preproduction environment.
• Performed Test Coverage for a specific acct class/language/card level/center based
• Provide backup to other QA testing projects as required
• Provide the QA automation team with application functionality workflow and assist the automation team as needed
• Plan cycles for the Test Data by coordinating with leads
• Ensured data integrity by verifying various tables, batch reports and application data, using TSO/ISPF and File Aid for DB2
• Verified reports for every batch cycle run and log the defects if there were any discrepancies
• Verified statements with different groups and made sure the changes were incorporated
• Performed Online Banking Testing and compared with the other GUI application and made sure the online host is passing the information as it is required.
• Segregated the application into modules for Automation and Manual Testing
• Used automation scripts for Regression, Security, GUI, Integration and Database Testing.
• Interacted with Developers and management to identify and resolve technical issues.
• Reported the issues in Quality Center with proper priority and severity
• Formulate and managed project plans by defining deliverables, identifying schedule and key milestones, tracking testing progress, and engaging in ongoing issue and risk management
• Review of the delivered QA Build Report and test case suite for each build
• Report, plan and manage activities of testing in order to meet project objectives for content, quality, costs, and schedules
• Created Test Deliverables

Environment: Windows Server 2003, DOS, J2EE, JavaScript, HTML, XML, Mainframe O/S 390, WAS Web Servers, GDM, IMS, Enterprise Data Warehouse EDW , MIF, WebSphere, COBOL II, Assembler, HP Quality Center 10.0, SDK, Android, Blackberry, WAP, J2ME, Windows XP, Perl, Oracle 8i, Windows NT, UNIX, Mainframes TSO, File-Aid, IMS

Confidential

Role: QA Analyst

Responsibilities:

• Gathering the Requirement Documents, Design Specifications in each phase of the application, which involves series of meetings with developers, deployment Engineers and Business Analysts
• Created detailed Test plan, Test Scenarios and Test cases according to the business requirements for testing integration of OQApp
• Responsible for the complete Manual and Automation testing by performing Functional, Performance, and System and Integration tests during different developmental phases and also Performed Regression testing upon receiving new builds and updated the WinRunner Scripts accordingly.
• Used Test Director for Planning, Execution, Generated various reports and Bug Tracking.
• Extensively used Test Director for test management and defect management.
• Identified and provided test data requirements to the Database Analyst by using Data query Tools.
• Performed Functional, System, Integration, Navigation, Cross Browser, End to End, UAT Performance, Regression, Security and Conversion Testing.
• Used QA Load to execute Performance testing and Load Testing.
• CICS and Legacy systems.
• Developed and maintained scripts using SQL to test Data Integrity and Referential Integrity
• Used Load Runner for stress test and performance/load tests.
• Regularly participated in Test Review meetings

Environment: Oracle, Java, Java Script, Mainframes, UNIX/XP/NT, WinRunner 7.1, Test Director8.0, Load Runner

Confidential

Role: QA Analyst for LNP Project.

Responsibilities:

• Gathering the Scope Document, Business Requirement Documents, Functional/System Requirement Documents, Design Specifications in each phase of the application, which involved series of meetings with developers and Business System Analysts BSA
• Developed Test Scripts in Test Director 8.0/7.6 AWE. Used Test Base for Planning, Execution Bug Tracking
• Worked with technical designers and architects to understand the requirements for a Test environment setup. Assist in establishing Test environment setup and associated requirements.
• Involved in the White Box Testing for testing the functionality of the code.
• Created Test requirements and setting attributes for each requirement and also maintenance of Requirements. Reports on status of Requirements.
• Extensive experience in database testing on the backend DB2 databases with SQL scripts to verify data integrity. Generated reports on various tables to verify transaction status by developing, storing and running queries in SPUFI
• Maintained, Monitored and Documented the behavior of the application in different phases of Testing
• Participated in checking various tables of the application data using FILEAID for DB2 database.
• As a team member, coordinated the documentation preparation activities and assured the completion of tasks/documentation milestones within the stipulated time frames.
• Performed End-to-End Testing, Adhoc Testing, Destructive Testing, and Response Time testing of the application.

Environment : AWE 1.1, Vision21 Amdocs , Test Director , Cognos 8, WebFocus MRE, Oracle 9.2.0.4 Client with Oracle Data Provider for .NET, MS SQL Server , Windows NT and Unix, Mainframes7.4, ERS 3.0.0, DB2, Toad 8.0, Test Base 3.0.

Confidential

Role: Tester

Responsibilities:

• Testing of stores sales clerk functions on POS System
• Involved in writing Test Cases, Test Scripts both by manually and using automated tools.
• Performed Functional Testing, Regression Testing after fixing the bugs and overall system testing according the specifications provided to me.
• Reporting and Verification of corrective actions.
• Defects were tracked using Test Director and analyzed the variation between the expected and actual results
• Captured the results of the Manual Testing using Print Screen
• Tested reports for stock statements, pending PR, orders and material consumption
• Developed Functional Specification documents.
• Tested GUI application manually. After implementation, maintained and generated reports on regular basis.
• Tested an Application for frontline marketing staff, where they could estimate the payments for financing of vehicles/consumer products depending on interest rate, cost, taxes, down payment etc.
• Tested GUI Applications for customer's pre-credit approval data and also retained customer's contact details, personal data, product financed, Account details, Finance/Banking information etc. was stored and maintained.

Environment: Windows 98/ NT/ Developer 2000, java, HTML, DHTML, ASP, Visual Basic, java, SQL Server, Oracle7i, Quick Test Pro 6.5, Test Director

Confidential

Role: Tester

Responsibilities:

• Gathering the Business Requirements, Functional Requirements, Business Strategies, Use Cases, for each phase of the application, which involved a series of meetings with the Development Team and Business Team
• Responsible for constructing communication bridges between Business, System and Quality assurance testing teams
• Updated the Data import file up on receiving new changes
• Performed Functional, GUI, System, Integration, End-to-End, Compatibility and User Interface testing during various phases of testing
• Performed Back-End Testing using SQL Queries in Oracle.
• Executed UNIX Batch processing jobs to populate expected data on the application
• Prepared Base Line scripts for testing the future release of the application using Winrunner7.6
• Created and Customized the scripts in Win Runner and Executed the scripts in Test Director to evaluate the performance and analyzed the results

Environment: Oracle, SQL Server, Mainframes, HTML, XML, Java, Java script, UNIX, Lotus Notes, MS Access WinRunner7.6, Test Director

Confidential

Role: Human Resources Manager.

Responsibilities:

• Managed all aspect of Human Resources and its legal compliance.
• Responsible for hiring, terminations, initiation of disciplinary actions, external and internal audits, employee orientation seminars, interviews, exit interviews, recording keeping, benefits Payroll administration, performance evaluations, background checks, department budget and training of associates.
• Chairperson for workplace Health Safety committee.

Confidential

Role: Human Resources Manager

Responsibilities:

Overall management of Human Resources department and its legal compliance.

Confidential

Role: Management Trainee

Responsibilities:

Trained in record keeping, conducting interviews, performing background checks, administering and providing information on benefits etc.

Confidential

Role: Personnel Supervisor

Responsibilities:

• Analyzed labor utilization vs. production for achieving maximum results.
• Managed hiring, firing, initiating, disciplinary actions, motivating, handling grievances, employee retention, benefit administration, time office, and payroll records and controlling absenteeism.
• Managed employees in unionized environment, implemented training programs in coordination with various departmental heads for new recruits and improve skills of existing employees.
• Conducted orientation classes for new recruits etc.