We provide IT Staff Augmentation Services!

Director, Program Manager Resume

San Francisco -, CA

SUMMARY

  • An experienced and successful IT leader with more than 18 years in Project Management, Consulting Services, and Software Quality Assurance management, including team building, delivering business transformations and large - scale technology implementations, consulting experience in business and systems planning, integrating new technologies with legacy systems, infrastructure engineering for operational efficiency, resiliency and security.
  • Highly organized and motivated, committed to successful delivery of strategic initiatives, tactical projects, and customer service improvements and with sense of ownership in planning.
  • Successful deliveries of e-commerce enterprise platform solutions, Digital, B2B and B2C operations
  • Successfully led complex application integration, and infrastructure deployments by using cross-functional teams, providing guidance and analytical support with progress monitoring and reporting
  • Exceptional leadership, strong communication skills to build productive resources structures and develop strong business relationships.
  • Experienced with a variety of projects covering technology transformations, business process improvements within fast-paced environments.

TECHNICAL SKILLS

Operating Systems: Windows, MacOS, iOS, Tandem (Mainframe), UNIX

Software packages and tools: Jira, Confluence, MS Project, Visio, MS Exchange, MS Office tools, VSS, MS Sharepoint, Documentum, CVS, Microsoft TFS,Crystal Reports, Front Range ITSM (ITIL), CAD, EDI, SAP/R3, SAP NetWeaver, ARIS for SAP, SAP Solution Manager, Workday HR/FN, Subversion, Remedy, Merant PVCS Tracker, Bugzilla, IBM/Rational (ClearCase, Requisite Pro), Management Tools through IBM/Rational Unified Process (RUP), Rational Test Suite (RequisitePro, Robot, Clear Quest, Test Manager, Functional Tester, Performance Tester), Atlassian (Jira, Confluence), Rally, Clarizen, Version One, HP Quality Center (Test Director, Quick Test Pro, Load Runner), Segue (Silk Test, Silk Pilot, Silk Performer), Workday Human Capital and Kainos Testing Framework

Programming Languages: VB, C, Visual C++, VB Script, HTML, XML, J2EE

Databases: SQL Server, DB2, Oracle 8i, 10g, Informix

PROFESSIONAL EXPERIENCE

Confidential, San Francisco - CA

Director, Program Manager

Responsibilities:

  • Manage Cloud based J2EE software platform implementation and integration, including Digital eCommerce modules for native, m-com/t-com applications, as well as production maintenance and technical support for US based and International Customers.
  • Plan and manage projects of $2M - $14M Budget execution
  • Develop and negotiate SOW’s for the external customers implementations
  • Manage estimation effort process and design capacity based delivery plan
  • Perform the Delivery team resources allocation and planning with full accountability for delivery
  • Running a PMO extensive involvement in budgeting, KPI’s reporting to all stakeholders levels, staffing, resource planning & allocation, auditing and disaster recovery planning
  • Actively involved in the development of enterprise infrastructure architecture and PMO Processes.
  • Manage day-to-day code lifecycle process with the delivery leads
  • Manage the Workday Human Capital Management implementation across company’s international locations
  • Implement Kainos Testing framework for the Workday upgrades
  • Perform program executive tracking, reporting, and change management support, using Jira Confluence and Version One.
  • Provide technical project management to deployments, including release scheduling
  • Supervise the On/Off-shore based Delivery teams, including BA/Dev/QA/Architecture resources Mentor and guide Customer’s personnel through Scrum based SDLC, including Scrum training process on the Customer’s site.

Confidential, Oakland - CA

Sr. Project Manager

Responsibilities:

  • Provide quality management support to Scrum based implementations of the projects portfolio (SIT/BIT/UAT phases), including SAP International implementation (ATLAS), Essbase reporting system, Tax International Project (Sabrix), HP Project Portfolio Management tool (PPM)
  • Manage initiatives to adapt the risk infrastructure and information map to market trends, regulatory changes, and strategic plans.
  • Create and maintain IEEE recommended documentation to all SDLC phases, including Business Requirements Documents, Requirements Traceability Metrics, Test Plans, Production Release Gate Review Checklists, Change Management Request repository
  • Design, implement and manage ARIS - SAP Solution Manager - HP Quality Center Integration Project, including requirements traceability, automated scripting and test reporting workflow setup and maintenance
  • Within an IT PMO, gathered requirements, provided cost estimates, managed design and delivered infrastructure projects.
  • Manage the HP QC - Rally integration for Agile development projects
  • Perform HP Quality Center Site Administration
  • Report projects UAT Daily status to Clorox stakeholders at Executive level
  • Support and maintain SIT/BIT/UAT phase defect management processes
  • Perform Vendor Management support, including Agile development status reports and progress analysis

Confidential, Sacramento - CA

Sr. Project Manager

Responsibilities:

  • Provide management support and review-analysis to CMIPS II project
  • Lead and support Vendor Management UAT program
  • Develop and implement UAT Acceptance criteria and SLA sign-off procedures to Agile (Scrum) based implemented projects
  • Monitor Sprints implementation using Clarizen software, and report project UAT status and progress on weekly basis
  • Create monthly UAT reports to OSI/CDSS Management
  • Configure and implement HP Quality Center v. 10.0 Enterprise Edition and Clarizen for the Project Management processes
  • Perform HP Quality Center 10.0 Site Administration
  • Support and maintain UAT phase defect reporting and analysis

Confidential

Senior Implementation Manager - SCRUM Coach

Responsibilities:

  • Implement and manage Scrum based development; testing and deployment of the Web Services, .NET, DB2 based eApply UI Mod application framework integrated with Main Frame (DB2) based Identity Verification sources.
  • Maintain Sprint planning and reporting processes, as well as team’s Velocity analysis, using Rally software
  • Train and mentor IT and PMO teams on Scrum methodology and Agile fundamentals.
  • Manage infrastructure implementation for integrated EDD Domain and Datacenter based environments.
  • Implement Scrum based development methodology
  • Manage Project implementation teams with 5 direct reports

Confidential

Senior Project Manager

Responsibilities:

  • Provide IPOC/IV&V review and analysis of SCRUM based eApply project development and testing phases.
  • Monitor and report project status and progress on daily basis
  • Perform internal program audit and create monthly IPOC/IV&V reports, including Risk analysis review and recommendations to the EDD PMO.
  • Provide multi-level support, training and guidance on implementation of SCRUM methodology
  • Review and analyze Project performance through Sprint Velocity and Master Project Plan
  • Review and analyze Customer’s approval rate to completed application modules

Confidential

Sr. Project Manager

Responsibilities:

  • Execute project management and business analysis services for IBM/Rational Enterprise Test Management Suite (ETMS) implementation, including Enterprise Datacenter installation and configuration the following Oracle 10g based IBM/Rational tools: ClearQuest, RequisitePro, PurifyPlus, Functional Tester, and Performance Tester with integration of the following change and test management tools: Subversion, Remedy.
  • Develop project risk mitigation plan
  • Identify project resources (internal and external). Prepare Request for Proposal (RFP), budget estimate(s) and preliminary schedule.
  • Prepare and manage the schedule for the project.

Confidential, San Francisco - CA

Sr. Project Manager

Responsibilities:

  • Manage and implement SCRUM based deployment of the auto insurance application framework data analysis, migration, implementation and results validation from CICS (mainframe based) to the new enterprise multi-platform server based datacenter with Oracle 10g database.
  • Provide projects leadership, vendor supervision to offshore Software Development, QA and Release engineering teams on all internal and external client data integration projects.
  • Manage integration, and infrastructure changes validation from local environment to the new enterprise data-center.
  • Manage 28 States implementation projects through full Software Development Life cycle within .NET platform.
  • Setup and administrate automated change management/support/testing infrastructure using Front Range ITSM and Remedy integrated with HP (Mercury) Quality Center and Merant Test Track Pro

Confidential, Folsom - CA

Sr. Project Manager

Responsibilities:

  • Design, develop, and implement the California Independent Services Operator’s MRTU
  • (Market Redesign and Technology Upgrade) Performance Integration End-To-End validation process and procedures based on use of Mercury’s Load Runner Vendor developed scripts.
  • Analyze existing CA ISO Production capacity, and develop Performance verification of Vendor’s presented strategy of all new System Components integrated into existing Ca ISO infrastructure.
  • Create and distribute to both, Vendor and Client, Overall Performance Integration Test Plan with set of proposed testing Scenarios based on Business Development Acceptance Criteria and Functional requirements for Oracle back-end infrastructure.
  • Define Acceptance Criteria and Service Level Agreement (SLA) for planned performance validation cycles. Evaluate and supervise Vendor based Performance validation team (6 engineers). Create Progress and Status Reports to Senior Management

Confidential, Santa Barbara - CA

Sr. Manager Product Delivery

Responsibilities:

  • Designs, Implement Agile (XP/SCRUM) based software delivery process, and deploy PCB Enterprise Development/Stage/Vendor Environment and Infrastructure for software development cycle and Quality Control Process of new server based company’s financial transaction systems and projects.
  • Lead PMO, hire and train groups of engineering leads, analysts, testers, and release engineers
  • Manage data analysis, migration, implementation and results validation from IBM legacy mainframe framework to the new enterprise multi-platform server datacenter.
  • Manage Vendor implemented integration of the Client-Server infrastructure implementation and validation from local environment to the new enterprise data warehouse
  • Create Functional, Performance Acceptance criteria process and Service Level Agreements (SLAs) for the implementation and hosting vendors for future infrastructure and system implementations of various banking back-office, and server level applications.
  • Manage integration of all software projects with Vendor Management coordination, as well as development of automated test process and testing tool environment setup and implementation using Mercury’s Quality Center (Test Director, QTPro and Load Runner; defect tracking and reporting process.
  • Manage Change Request process through integration of HP OpenView and Mercury Quality Center
  • Manage and coordinate Integrated Master Project Schedule Plan, manage Overall QA testing process for multiple Vendor delivered projects.
  • Organize and manage daily status report meetings with vendors and PCB internal teams.

Confidential, San Francisco - CA

Sr. Project Manager

Responsibilities:

  • Define and manage Extreme Programming (XP) based product development and testing processes of the US site Application server conversion process from Client-Server Architecture to Web based solution based on J2EE framework..
  • Provide leadership to the offshore Development, QA and Release engineering teams to all internal client data integration projects.
  • Plan, implement and manage security management, change management, problem management, asset management using Rational Unified Process (RUP), Call Center management, cross-platform testing; setup and administrate automated testing infrastructure using Rational Clear Quest and Mercury WinRunner.

Confidential, San Francisco - CA

Director Product Delivery/QA/Release Management:

Responsibilities:

  • Build the BA and Quality Assurance engineering teams from the scratch.
  • Manage QA process, using MKS Source Integrity, Change Management Calendar and Schedule.
  • Design and develop General System Test Plan and test cases for manual and auto testing.
  • Manage the Quality Assurance team of nine testers (permanent employees).
  • Meet with development and management groups to discuss business requirements. Schedule and implement unit, system, regression, user acceptance and automated testing.
  • Create all Quality Assurance documentation.
  • Perform QA testing of web application based on Windows 95 platform with MS SQL database (MS SQL Server 6.5/7.0) written in Visual C++, HTML. Test data transfer and server stability. Y2K Testing. Testing of TCP/IP connectivity for BackOffice environment, also HTTP, HTTPS verification procedures.
  • Test, using automation tools, including Rational SQA Site Check, MS WebLoad, Visual Test 4.0, Load Test and Rational SQA Suite 6.1.

Confidential, Richmond - CA

Senior QA Lead

Responsibilities:

  • Hire and manage SQA team
  • Design and release General System test plans and test cases for manual and auto testing.
  • Perform Black Box manual testing of LAN/Internet multi-platform client/server package with GUI written in Power Builder 5.0 with Sybase SQL Anywhere Database.
  • Test Fax/Modem communication.
  • Test E-commerce Document-Files Transfer Engine based on EDI (Electronic Data Interchange) System.
  • Test LMS (Logistic Management System) on Oracle database and UNIX Front as a document-conversion program.
  • Created bug status reports. Perform implementation testing. Provided automated testing

Hire Now