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System Administrator Resume Profile

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Technical Skills

  • Windows OS - Microsoft Windows Server 2000/2003/2008/2012 , Microsoft Windows Client 98/2000/XP/Vista/7/8 .
  • Unix-Like System s Linux/CentOS: Manipulating files and directories, permissions, processes, networking, package management.
  • Networking Knowledge: TCP/IP, DHCP, DNS, WINS, Telnet, FTP, SNMP, NAT, POP3, SMTP, VPN, LAN/WAN, NetBIOS, Ethernet, Wi-Fi.
  • Experience with Windows management, Active Directory Services, group policy objects GPO , WSUS, DFS, DHCP servers.
  • Virtualization - MS Hyper 2008 R2/2012, VMware 5.0, Citrix Xen Server 6.2.
  • Microsoft Office Suite 2007/2010/2013 , Microsoft Exchange,
  • Scripting Automation PowerShell, Python, Compuware QARun QALoad.
  • Imaging Ghost, Acronis Windows Deployment Services WDS .
  • Backup/Storage Solution s and security tools - Symantec Backup Exec 12, Buffalo Tera, McAfee Antivirus, Symantec Endpoint Protection, Cisco TACACS, McAfee IPS.
  • Network management and monitoring tools: WhatsUp Gold v12 v15, HP insight Manager, Orion Solarwinds, Dell Open Manage, Hostmon, Microsoft System Center Operation Manager SCOM .
  • Hardware: HP ProLiant DL 360/380 G3-G8, Dell Power Edge Servers 2600/2650 , Dell Desktops, HP Workstations, Dell, IBM/Lenovo HP Laptops.
  • Experience building HP ProLiant, Power Edge Servers, configuring RAID 1 0 / 5 and remote access ILO.
  • Database experience Microsoft SQL Server 7/2005/2008 including database management tools, ability to write SQL statements.

Languages:

Bilingual- Fluently speaks, read and write English and Spanish.

Work History

Network Operation Center - System Administrator / NOC Engineer.

Confidential

Responsible for the monitoring and management of a client's network and service restoration in the result of a failure. End-user support when needed. Server Administration in Windows, Linux, Active Directory, DHCP, WSUS, TCP/IP, MS Exchange, MSQL, Hyper V, GPO in a 24x7 environment.

Duties:

  • Performed system/network administration functions set up network users' accounts/permissions, corporate email, reset passwords, managing groups and computer accounts in Active Directory.
  • Responsible to patch critical infrastructure servers with windows security/critical updates manually and thru WSUS.
  • Administer network virus protection on servers and clients with deployment of definition updates.
  • Configure, update, and maintain administrative tasks that do not change from day to day using PowerShell scripts.
  • Building of server hardware and configuration of raid arrays
  • Maintain Server and workstation hardware - Replacement of motherboards, memory, hard drives, back planes, tape drives, cache battery, etc.
  • Research, resolve, and respond to end-user issues/problems received via email, telephone, or escalations, and provide support on desktop and server systems.
  • Monitor and support T1, T3, DSL, Frame-Relay, Ethernet, Network elements routers, servers, switches, DSL modems using real time alarming of network faults, analysis, notification, escalation.
  • Configured server SNMP settings for system monitoring
  • Observe system management consoles, create, and respond to service tickets, escalate outages based on SLA's.
  • Work closely with telecommunications providers such as AT T and Verizon to resolve point-to-point circuit outages.
  • Responsible for maintain and ensure that daily back-ups on all systems occur and ensure that tape rotation is followed.
  • Maintain/update internal databases/systems and assist documentation requirements.
  • Other related duties as assigned by management.

QA Tester

Confidential

Responsibilities:

  • Serve as a key member of software development team as the QA tester in developing and implementing quality-assurance and quality-control methodologies to ensure compliance with QA standards and specifications.
  • Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developer
  • Manual / Writing Automation scripts using QA Center for client/server and web based application s .
  • Writing test cases according to standards using the Use Cases and Requirement documents.

QA Engineer

Confidential

Responsibilities:

  • Work with engineers and product managers to create, implement, and improve QA procedures for our web interface and API products
  • Perform and participate in all aspects of manual and automated verification. This includes feature and functional testing, unit testing, load and performance testing
  • Provide clear bug and issue descriptions and assist in escalations as needed
  • Create and apply new approaches and concepts to improve the productivity and efficiency of testing practices

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