Summary

Professional Configuration Manager/ Quality Assurance Manager with a positive attitude and a detail oriented proven leader. Very proficient at tasks requiring vigilance, accuracy, speed and detection of minor differences with strong analytical, trouble-shooting and problem-solving skills.

SUMMARY OF EXPERTISE:

• Over fifteen years of IT experience specialized in the Development, Configuration Management, Quality Assurance Management, Change Management, Build/Release Management, and Project Management. Extensive experience in Change Management, Process Engineering, Application Packaging, Desktop Integration and web programming. Has Experience in documentation of detailed build configuration, build procedures and change history for releases.
• Expert in the analysis and identification of the Key Performance Indicators for Teams.
• Experienced in evaluating and identifying the metrics for the Configuration Management Audit.
• Knowledge of Earned Value Management concepts, Metrics required in tracking the KPI.
• Provided Gap analysis and participated in the Process Action Team meetings to work towards achieving CMMI and ISO 9001 Standards using ITIL principles.
• Extensive experience in configuration management and release engineering in multiple projects and multi-branch environment.
• Experienced in developing and implementing configuration management programs and processes in a fast-paced, aggressive environment.
• Knowledge of Peoplesoft HCM 8.x 9.x to include the HR modules like Benefits, Core HR and self service.
• Worked with training groups to create support and training material using Oracle UPK for Peoplesoft HCM and Hyperion EPM.
• Experienced in maintaining build system, automation and smoke test processes. Have good exposure to formulation of Test Plan, System Specification Analysis.
• Knowledge of Version Control System likes Visual SourceSafe, Clear case, CVS, and PVCS.
• Experience in complex SQL queries to perform backend testing for Data Integrity.
• Expertise in problem solving and analysis of Bug Reporting using Bug Tracking tools.
• Strong team player, self-motivated, quick learner with excellent communication and interpersonal skills.
• Proficient in learning new technologies and quickly adaptable to new environment.

TECHNICAL SKILLS:

CM Tools:

• Serena Dimensions
• Rational Jazz Suite
• Version Manager
• Subversion
• Team Foundation Server
• Remedy
• Cruise Control
• JIRA
• MKS PTC
• PHIRE People Soft migration tool
• Knowledge of PVCS Tracker, Microsoft Visual Source Safe, Clear Case Clear Quest
• Testing Tools:
• Win Runner
• Load Runner
• Test Director
• Quick test pro
• Empirix
• Jira
• Confluence

PROFESSIONAL EXPERIENCE:

Management

Confidential

• Author the IPMS Change Control Board CCB charter
• Author the IPMS Policies and Procedures documents
• Create, update, support and manage the HR Bureau release schedule
• Administer PHIRE and MKS tools and provide training to users troubleshoot and provide user support as needed
• Facilitate and manage IPMS CCB/PMO meeting, Software and Infrastructure release meetings and the Process Working Group meetings
• Brief the division chiefs of unplanned and unscheduled changes to the systems and obtain approvals
• Recommend improvements to the HR IPMS processes and communicate the changes and enhancements to the divisions within the HR Bureau
• Train new hires on the HRCM team to handle the release schedule and the daily HRCM activities
• Maintain accurate records of the changes made to the systems and generate reports as needed.
• Maintain and update the IPMS Software and Hardware baselines after obtaining approvals from all divisions
• Communicate efficiently with the several teams and facilitate coordination within the divisions of the HR Bureau.

Management Lead

Confidential

• Author Enterprise Configuration Management Plan and provide guidance and governance of the process areas.
• Author the Software Asset Management Plan for the enterprise and establish processes to ensure compliance.
• Implement and configure the Rational Jazz Suite and actively assist the team to automate processes.
• Configuration Management Analyst III Confidential
• Experienced in managing CM code repositories
• Recommended CM policies and procedures
• Point of contact for the CM activities and provide CM guidance for the project.
• Manage the implementation of the CM portions of the CM Plan and related standards and procedures, establish and control the CM audits, CM library, Configuration Items CIs , and baselines.
• Ensure all software releases are properly packaged and documented before delivery to the client. Present the configuration status accounting information to team members as needed.
• Responsible for actively assisting the team to automate project processes.
• Explored different training options and used the knowledge to train all members of the project team in their roles within CM including change control activity processes. Used the Prosci's TTT methodologies and customized the training to suit the project needs.

Configuration Manager

Confidential

• Lead the release management gap analysis for ITIL implementation.
• Lead the process improvement gap analysis for the CMMI Team
• Participated in the Earned Value Management concept sharing
• Worked on identifying the key performance Indicators
• Conducted a thorough analysis of the key performance indicators
• Facilitated pre-deployment meetings and managed Builds using Subversion
• Maintain Deployment Process using DMS system
• Prepare Deployment Statistical Reports
• Update Deployment Management System with current deployment activity
• Work with stakeholders to improve CM processes
• Perform CM tasks and coordinate deployment meetings and activities

Release Manager

Confidential

• Managed the deployment process using Serena Dimensions tool
• Charted out Processes and helped in designing the flow of the deployment cycle
• Coordinated with DB team to perform releases
• Attended the CCB meetings and refined and helped to enhance processes.
• Participated in Knowledge Transfer sessions for Serena Dimensions and managed the releases
• Participated in ensuring the technical and the system requirements are met by the Contractor
• Obtained training in Microsoft Project
• Analyze, document, replicate, move, monitor the legacy batch processes
• Participated in an Oracle upgrade project for the Cold Fusion, Client server and Web Based applications
• Facilitated GUI and UAT test on VIDA a dot net application
• Analyzed the logged bugs in Microsoft Team Microsoft Visual Studio

Confidential

• Worked as a QC manager and have developed processes and helped build a good QA team and trained and lead a team of four and have performed end to end testing like UAT, Systems testing and Build testing and created a good use case type document to help the team understand the SDLC and to focus on their role.
• Built a QA team from scratch and managed a QA Team of four members.
• Developed and implemented several processes
• Trained the team and provided documentation to create test cases and test scripts
• Designed an in-house tool for the QA team to report their findings and to aid in communicating the findings for the development and production teams
• Documented and designed a Use case type Visual representation of the SDLC and used it for training purposes.
• Performed end to end testing Unit, System and UAT testing and defined processes and standardized the processes for the team to follow
• Worked with the production team to identify patterns and look for error s in the XML files.
• Performed Quality Assurance by creating and running certain generic queries to ensure the quality of data

QA Analyst Choice point Government Services

Worked on testing various interactive map based distributed web applications. Tested several Commercial and DHS Department Of Homeland Security applications and automated the quick reports functionality using QTP.

• I have performed functionality test on the hot sites and Beta releases, before delivering to the client. Worked on the Map Guide Author Tool and Performed Integration testing XML to ensure the Plug-ins and the layers were customized as per the client specifications.
• Perform Functional, Unit, Integration, and Regression testing.
• Analyze Functional Requirement Specification and Systems Design Specification.
• Create test plans and test scripts using QTP scripts from scratch.
• Participated in Load testing efforts
• Manual and functionality testing on beta versions and hot sites before releases to the client
• Verified the data integrity by executing complex SQL queries Joins, Aggregates etc

Manager/ Administrator

Confidential

• QA Testing, consultant for Clinical Data Entry CDE application. The CDE subsystem provides a web based user interface for entering data directly into the Clinical Trial System repository. The tool interprets the trial metadata and dynamically builds entry screens into which clinical data is entered.
• Participated in the design and documentation of an in-house developed tool
• Suggested and validated the changes.
• Created test plans for the Users to use.

Manager/Administrator

Confidential

• Managed operations and recruiting for an IT consulting firm
• Managed employees with several backgrounds like Marketing,
• Executive, Technical, and Business Development
• Utilized niche web sites for recruiting
• Have filled positions requiring variety of skill sets
• Worked on managing outsourcing projects