Summary

• With over 30 years of diversified experience as an Information Technology professional having 13 years of Quality Assurance specific activity including more than 7 years as a QA Test Lead. Experience in testing Client/Server, Web,
• Data Conversion/Data Warehouse ETL applications in various domains such as Insurance, Financials, Retail and Pharmaceuticals. Expertise in System Analysis, System Design, Documentation and Implementation. As a Lead Analyst
• I have worked and maintained close communication with Project Manager, Development Team Lead, Business Analysts and End-Users. I have extensive experience in the creation of Test Plans, Test Strategy, Test Cases and Scenarios and both Manual and Automated Test scripts.

Professional Summary

• Experience in performing Manual and Automated testing using QuickTestPro, Quality Center, HP ALM,
• Rational ClearQuest, Rational ClearCase, and Visual Studio Team Foundation Server.
• Well versed with Smoke, Black Box, White Box, GUI, functional, regression, system, integration, negative,
• User Acceptance UAT , load/performance, browser compatibility testing.
• Extensive experience in Test planning, Test execution and Test results analyses.
• In-depth participation in Design reviews and Requirement analysis with development team and the client.
• Good knowledge of Software Development Life Cycle SDLC and Software Test Life Cycle STLC .
• Experience in testing of Extract Transform and Load ETL processes on Teradata.
• Worked in Data Warehouse projects having different database source systems like SQL server,DB2, Oracle etc.,
• RDBMS concepts and working experience in Oracle, SQL Server.
• Experience in Configuration and Change Management using Visual Source Safe and SharePoint.
• Good understanding of Web Applications/Web Services architecture.
• Highly motivated, detail oriented, versatile self starter able to work independently or as a part of a team,
• with proven ability to produce high quality results while under pressure.

Work Experience

Confidential

QA Project Test Lead

• Drive project test execution to completion against established program schedules for testing team consisting of nine 9 analysts for data conversion initiative.
• Create and maintain program level documentation such as Test Strategy, Test Execution Schedule, etc., for reporting to program level management.
• Review and approve technical documentation ie. Test Plans, Test Cases, etc. as developed by test analysts.
• Interact regularly with counterparts across departments SME and Lead Developers for projects.
• Provide regular input to upper management via weekly status and activity reporting.
• Coordinate and provide in-house training for project team members.
• Establish and maintain testing repository using Visual Studio Team Foundation Server and Test Manager tools.
• Maintain project documentation using SharePoint tool.

Confidential

QA Project Test Lead / Business Analyst

• Drive project test execution to completion against established program schedules across the project testing team consisting of four 4 test analysts.
• Create and maintain program level documentation such as Functional Test Strategy, Test Execution Schedule, etc., for reporting to senior management group.
• Review and approve technical documentation ie. Test Plans, Test Cases, etc. for project initiatives for International Stores releases.
• Interact regularly with counterparts across departments SME, Business Analysts, and Developers for projects.
• Provide regular input to upper management via weekly status and activity reporting.
• Provide pre- and post-production release validation support across project lines.
• Provide in-house training for new project team members.
• Facilitate quarterly testing Boot Camp training sessions for new hires at Sogeti offices .

Confidential

QA Project Test Lead

• Drive project test execution to completion against established program schedules across three project teams.
• Create and maintain program level documentation such as Functional Test Strategy, Test Execution Matrix, etc., for reporting to senior management group.
• Review and Approve technical documentation for various project initiatives across NA, Canada and UK offices.
• Interact regularly with counterparts across departments Business Lead, Solution Lead, Architect, Project Mgr. in multiple office locations.
• Provide regular input to upper management via weekly status and activity reporting.
• Assist Release Team in daily activities of monitoring current, as well as, in the preparation of upcoming cycles.
• Provide pre and post production release validation support across project lines.

Confidential

Unemployed / Student.

Completing bachelor degree in Management and Organizational Leadership at Franklin University.

Confidential

QA Test Supervisor.

• Administrator for Quality Center testing execution and analysis repository.
• Manage 'Core' application testing teams consisting of two groups 14 members .
• Drive project test execution to completion against established program schedules.
• Create and maintain program level documentation such as Functional Test Strategy, DogFood Test Strategy, Detailed/Low Level schedule, Test Execution Matrix, etc., for reporting to senior management group.
• Review and Approve technical documentation for various project initiatives across NA, Canada and UK offices.
• Interact regularly with counterparts across departments Dev, Doc, Translation, Engineering, IT in Canada and UK offices.
• Provide regular input to upper management via weekly status and activity reporting.
• Assisted in the establishment of guidelines for use of the Test Director repository for project.
• Coordinated and Managed peer reviews of testing documents scenarios/scripts .
• Provide resource human and equipment input for project planning.
• Conduct new member training coordinated mentoring partnerships among team members.
• Created or updated procedures and associated documentation to allow more efficient auditing of resource activity i.e. status reporting, project kick-off checklist, test execution matrix, etc.
• Managed project to establish Regression Improvement process for QA Sustaining team.
• Managed project to restructure the existing Smoke Test process for Core and Sustaining teams.
• Provided evaluation and proposal for implementation of Quality Center as replacement for incumbent application TestLog .

Confidential

IT Testing Project Coordinator.

• Responsible for monitoring daily testing activities through the various testing phases including Business Validation, Joint Unit Testing Integration , CEMLI System, Performance and End-to-End. Facilitated daily testing status teleconferences and on-site meetings.
• Assist in the creation of and maintain ownership of project plans and schedules. Validate daily progression of defects via the CARS defect tracking system. Provide various statistical report to upper level management for analysis and review.
• Assist Release Team in daily activities of monitoring current, as well as, in the preparation of upcoming cycles.
• Serve as Liaison between testing teams and Project Management Office. Responsible for maintaining project resource allocations and schedules using the Primavera management tool.

Confidential

QC Test Lead.

• Managed, led and coached personnel / resources of four teams, total of 11 team members.
• Determined resource requirements, task assignments.
• Developed project schedules and traceability matrices.
• Developed test plans and procedures from a system and customer perspective.
• Managed and reported project status. Led teams in the timely completion of testing activities.
• Coordinated team efforts with external project personnel.
• Authored and maintained test execution schedules and project plans.
• Responsible for the coordination, planning and scheduling of testing activities for the Pedigree implementation of the Customer Service and Supplier sub-system applications to include Cardinal.com and CSW.
• Reviewed and approved Functional and Technical Requirements and supporting documentation.
• Assisted in the establishment of guidelines for use of the Test Director repository for the Pedigree project. Authored test plans, scenarios and scripts. Reviewed peer testing documents scenarios/scripts .
• Executed manual test scripts using Test Director and Quality Center. Monitored and reported test execution and defect status.
• Provided project status reports to project leads and upper management.

Confidential

QA Test Analyst.

• Responsible for the monitoring of daily testing activities.
• Responsible for updating Quality Center defects database.
• Facilitated daily teleconferences with application and testing team leads for testing activity review sessions. Generated daily statistical reports in support of testing activities.
• Validated daily processing of test scripts via the Test Lab within Quality Center.
• Monitored test cycle execution schedules to track tasks as well as overall process completion percentage s . Provided periodic throughout day status updates to upper management.
• Assisted Release Team Lead in daily activities of monitoring current, as well as, in the preparation of upcoming cycles.
• Assisted Release Team Lead in conducting weekly status meetings by co-facilitating, preparing necessary documents and providing follow-up on key issues.

Confidential

CST Team Lead.

• Led team members in timely completion of task to capture and document Requirements for 'A0 ' requisition transaction processing.
• Updated and maintained ReqPro repository with information obtained during Requirements gathering task.
• Led team members in the timely completion of task to design a 'requisition' Shared Object Model utilizing both unfamiliar technologies and methodologies.
• Designed Logical Data Model based on information obtained during creation of SOM.
• Met established deadlines for all identified product deliverables to client.
• Met established deadlines for 'dispositioning' of client feedback as pertains to product deliverables. Managed personnel / resources of four member team.
• Managed and reported project status. Coordinated weekly team status meetings.
• Coordinated team efforts with other/external project personnel.
• Assists AV Testing team in development of test conditions/scripts.

Confidential

Quality Assurance Consultant.

• Participated in Business Requirements Analysis.
• Assisted in definition and creation of Business Process Flow documentation for use in Screen Docs and Programmer Docs.
• Authored Quality Assurance test plans, scenarios, and scripts for both manual and automated testing processes.
• Used Mercury Interactive tools Test Director, Astra Quick Test, etc. to monitor and report execution and defect statistical information to upper management.

Confidential

Oracle Consultant.

• Performed code review of PL/SQL program blocks for e-commerce and e-distribution center.
• Configured Oracle Inventory Application for client information processing to include Sales Orders,
• Credit Card Authorization,
• Tax and Discount, Inventory Adjustments and Message processing.
• Participated in Testing and QA activities. Assisted in preparation of and tracking of project plans.

Confidential

Director Data Integration./ Data Architect

• Served as Project Manager for various 'high profile' corporate initiatives: CDS Remediation project / ERP- JDE Implementation project / Data Integration Data Warehouse project. Directly supervised three team members Database Administrator, Programmer/Analyst, Data Integration Specialist .
• Provide technical leadership in the planning and implementation of the JDE application specifically the data conversion and security activities.
• Provided direct support for all corporate applications within varied Lines of Business Property Management, Census Management, Incident Reporting, Resident Life, Physician Practice Management, Point of Sales, General Services/Work Order System .
• Served as Senior Database Administrator. Provided mentoring to direct reporting staff and
• other IS Business Analyst staff members.
• Designed global application architecture for existing systems.
• Developed project plan for development of data warehouse.
• Participated in vendor selection for project implementation. Responsible for acquisition of required software and licensing for selected applications to include Oracle. Responsible for scheduling of application upgrades and changes.

Confidential

Oracle Consultant.

• Responsible for the design, development, testing and implementation of
• proto-type model for the Unemployment Insurance Wage Record Interchange System UI
• WRIS application.
• Designed PL/SQL sub-programs to interface between Oracle 7 8 database instances and QuickBooks software COTS package for implementation of 'Billing' application to be used nationally.
• Created documentation for same. Served as Database Administrator responsible for the design, implementation and documentation of backup and recovery procedures for Oracle database s in client/server environment.

Confidential

Senior Systems Engineer

• Responsible for the maintenance of the Marketing/Automated Computer System MACS and Risk Management RM applications developed using a combination of Cobol and Oracle Forms 3.0 and PL/SQL triggers and stored procedures .
• Developed and maintained reports using Oracle Reports, SQR and Crystal Reports.
• Used MS Access to develop proto-type and test database systems.

Confidential

Oracle Programmer

• Responsible for the analysis, design, development and implementation of customized in-house applications forms and reports utilizing Oracle design and development tools such as
• SQL Forms, PL/SQL, SQL Plus, Oracle Reports and SQL ReportWRiter on an
• Unix/Sequent platform.
• Provided 24/7 DBA support for all production database instances.
• Performed duties of Application Administrator to include data and application maintenance for
• Oracle Financial system.
• Developed in-house vendor application to integrate with financials product.
• Responsible for establishing, monitoring and maintaining properly tuned and functioning
• database environments at minimum levels of 85 - 90 efficiency.

Confidential

Senior Member Technical Staff-Programmer/Analyst

• Responsible for the analysis, design and development of a national application for the Department of Agriculture's Forestry service to aid in the consolidation and standardization of existing information system applications.
• Responsible for the re-hosting of existing legacy application for major insurance corporation to a networked Windows workstation environment hosted by Unix servers.
• Application was converted into Oracle Forms 4.5 designed context sensitive menuing system to overlay application forms.

Confidential

Principle Computer Systems Analyst

• Responsible for the analysis, re-design, development, upgrade and migration of existing legacy Data General applications to an Oracle 7.0 database using Oracle's CASE 5.1, Forms 4.0 and Designer/2000 tools on an Unix/.HP6000 environment.

Confidential

Oracle System Analyst

• Responsible for the conversion, upgrade, testing and maintenance of Oracle applications in a VAX environment from SQL Forms 2.3 to Forms 3.0.

Confidential

Member Senior Technical Staff A - Programmer/Analyst,

• Responsible for the design, implementation, verification and documentation of software applications in support of the Automated Data Processing Inventory Management System.
• Responsible for maintaining program performance level for applications designed using various languages and development tools ranging from Dbase and Clipper to Oracle, Cobol and Pro C/C. Provided Oracle support for numerous applications residing on both the PC and LAN environments on Dos and Unix platforms.
• Provided manpower and task status reports for use in upper management reporting.
• Re-designed various stand-alone applications for the LAN.
• Constructed and maintained Systems Administrator responsibility for LAN servicing approximately 30 users.
• Coordinated and conducted user training courses.
• Responsible for design, analysis, documentation and implementation of new business application systems as well as the maintenance of existing systems.
• Provided technical support solutions for new and existing issues.
• Created technical documentation for software such as Preliminary Design Document PDD , Critical Review Design CRD , Formal Qualification Review FQR , Software Test Plan STP in accordance with the government's Customer Document Requirements Listing CRDLs A008, A009 and A022. Designed, coordinated and conducted user training courses for new and existing applications.

Confidential

Business Analyst

• Responsible for the design and development of applications using Pro Cobol and SQL Plus to interface with existing Oracle database systems.
• Responsible for tuning and maintaining performance levels of production applications.
• Responsible for the creation and editing of Software User Manuals SUMs and Programmer Design documents PDDs .
• Responsible for the maintenance of Network Accounting system.
• Converted applications from Cyber S2K to VAX/Oracle environment utilizing Oracle Forms/Reports/Menu/SQL Plus tools.

Confidential

SARSS System Analyst

• Organized and maintained a Quick Service Supply QSS center for the
• Material Management Support warehouse.
• Defined and maintained stockage control levels
• for the QSS department.
• Responsible for maintaining replenishment items.

Confidential

SARSS System Analyst

• Supervised production section of Material Management Support.
• Organized and maintained the I/O library.
• Managed I/O control section.
• Performed duties of Programmer/Analyst for the DAS3 U.S. Army proprietary computer system.
• Served as backup computer operator for same.
• Responsible for the scheduling and processing of daily production cycles.

Confidential

Computer Programmer/Analyst

• Responsible for developing and maintaining business programs for the institute.
• Designed centralized and specific stand-alone programs for both the APPLE and IBM environments. Supervised day shift personnel in both programming and operations sections of department.
• Responsible for the maintenance of the system operation programs scheduling of production cycles and I/O library.
• Organized and trained personnel in use of I/O control logging system.
• Responsible for the receipt, processing and distribution of production cycle data and output.