SUMMARY

• Around 6 years of experience in Software Quality Assurance QA in Healthcare, pharmaceutical, Telecommunication and Banking IT sectors.
• Experience in testing and QA of various web-based, object-oriented, client-server and multi-tier applications.
• Extensive experience in all testing methods and automated testing using Mercury and Rational tools, Selenium, HP Quick Test Pro, Win Runner, Quality Center, Load Runner, Test Director.
• Participated extensively in Facets, HIPPA, and Health Claims under Health Care domains.
• Extensively created and documented Test Plans, Test Cases, Use Cases and Test Scripts in testing internet/intranet/client-server/stand alone applications using ASP, VB, XML, HTML, DHTML, Java, J2EE and .Net applications.
• Conversant with all phases of Software Testing Life Cycle STLC , Software Development Life Cycle SDLC in Requirement gathering, Analysis, Design, Development, Implementation, Testing, and refinement form of V-Model, water fall, Agile/Scrum, CMMI.
• Experience testing on large mainframe systems and familiar with the languages
• Skilled in creating test harness, Test tractability matrix, test design, automated test scripts, VB scripts and defect reporting.
• Writing test plans and executing them to ensure full test coverage and quality product releases.
• Strong Interpersonal and Analytical skills.
• Extensive experience in the field of Software Quality Assurance and Application Testing.
• Team player and have good verbal and written communication skills.
• Developed Test Strategy, Test Plan, Test Cases Functional and Non-Functional and Test Scenarios from Functional Requirement Specifications according to the Business requirement.
• Extensively used Automated Tools such as Mercury Interactive Test Suite Quick Test Professional, Win Runner, Test Director and Quality Center .
• Implemented EDI transactions 835, 270/271, 276/277 and 834.
• Possess excellent skills in GUI Testing, Functional Testing, Regression Testing, Stress Testing, Integration Testing, User Acceptance Test UAT , Database Testing, Load / Performance Testing and XML Application using automated tools.
• Expertise in performing Black box, White Box, System, Functional, Unit, Integration, Performance, Security, Regression, Ad-hoc, End to End, UAT User Acceptance Testing and bug tracking system on both Windows and Unix environments.
• Expertise in RDBMS backend testing for data validation and data integrity using Toad/SQL.
• Experience in Database testing by using Oracle, MS SQL Server, SQL, T-SQL and PL/SQL Queries.
• Generation of Bug Defect Reports, tracking the status of each defect Open, fixed and New and analyzing the bugs using Quality Center and PR-Tracer.
• Expertise in the usage of Selenium, HTML, Java Script, Java, .Net, COBOL, DB2, CICS, TSO, and JCL.
• Experience in utilizing the TSO/ISPF, JCL and DB2I for mainframe applications testing.
• Experience in testing batch outputs and reports using JCL on mainframe.
• Extensive knowledge developing and executing shell scripts for testing in UNIX environment.

TECHNICAL SKILLS

PROFESSIONAL SUMMARY

Confidential

Sr. Quality Analyst

Maximus TXEB provides a solution to the Texas State government for the enrollment and eligibility of the clients. During this project, I was involved testing in MEDICAID and CHIP program for TXEB thin client and thick client applications.

Responsibilities:

• Involved in brainstorming to create Test Plans and Test Cases for TXEB.
• Tested EB Portal web application with a different user roles such as SuperUser, System Administrator, Call Center, Data Entry Level 1, Outreach Region and QA for different modules.
• Prepared JUnit test suite framework for a different roles with a different modules as Created 71 daily Medicaid recipient for Medical, Dental and Behavioral Client Case in Case/Recipient module.
• Created different JUnit classes as TXEBSuperUserLogin, CaseReceipentSearch, CreateNewPendingCase and JUnitSuiteRunner to run created classes in a batch suite in Eclipse using Selenium Webdriver and more classes for each different login rolex in TXEB application.
• Heavily used excel sheet and .properties files for input parameters to execute the JUnit TestSuite in Selenium.
• Tested multi browser compatibility on Firefox, Chrome, IE and Opera for TXEB site for SuperUser, System Administrator, Call Center, Data Entry Level 1, Outreach Region and QA users by using Selenium WebDriver.
• Performed both Automated Testing and Manual Testing as per the requirement.
• Developed test scripts to automate process of testing in Selenium WebDriver.
• Developed and maintained automated and regression test cases in Selenium WebDriver using Java programming language.
• Used Agile methodology Scrum to ensure the new features meet the customer requirements and acceptable quality assurance standards.
• Perfomed static and dynamic web elements of TXEB web portal by using Selenium.
• Developed Manual test scripts for different test scenarios covering all aspects of project functionality using Mercury Quality Center and JIRA Defect Management.
• Created and updated test scenarios, test plans, and test cases according to use case and design.
• Participated in system walkthrough and inspection meetings to understand the business rules and system operation flows.
• Validated tests by crosschecking data in backend on ORACLE using SQL queries.
• Identified and documented defects using JIRA to ensure applications functionality.
• Identified element based classes in Java Eclipse IDE by using Xpath and css as well as text, class, value attributes to find objects.
• Used Firebug to identify Xpath of an element.
• Used Jar files to enhance the functionality of WebDriver API to create Selenium test projects.
• Created different test in QTP and added objects to the Shared Object Repository by using Object Repository Manager.
• Used Descriptive programming to create an object by defining the property of the created object.
• Used Hybrid framework while implementing the testing pattern in QTP.
• Used excel sheet to parameterize the data input and verified different test in TXEB solution windows application in QTP.
• Performed functional testing in SoapUI, created the TestSuite and added TestCase for the testing build, entered a testing parameters in 'Form' tab.
• Entered 'xPath Match' Assertions and validated the message by selecting the testing Node to validate and entered the expected result and run the SoapUI request to match expected and actual node result values.
• Verified the Node values generated by SoapUI request and validated in Oracle backend manually.
• Tracked Defects reported them using ALM Quality Center.
• Tested TXEB Web Portal functionality testing with TestComplete using Javascript.

Environment: Eclipse, Selenium Webdriver, ALM, SoapUI, XML, ORACLE PL/SQL Developer, Java, Vbscript, JIRA, TestComplete, JavaScript.

Confidential

Sr. Quality Analyst

CVS Caremark offers a complete solution for CVS pharmaceutical solution. It offers various solution regarding pharmacy claims and end to end solution for claim adjudication process. During this PCI compliance procedure, I was involved in testing the result of the data masking solution. Data masking solution simply prohibits the offshore team to view PII and CHD data.

Responsibilities:

• Involved in the brainstorming to create Test Plans and Test Cases for QL QL Eligibility and QL Adjudication , MOR Mail-Order and Recap.
• Tested Mail-Order web based application for Translation Module for Create Order, Maintain Prescriber, Maintain Drug, Maintain Drug Substitution , CRX/Inquiry module for Verify Order, Maintain Prescription , Patient Prescription History, Resolve Conflict, Patient Conflict History, Prescription Transfer Hisbory , Problelm Resolution Module for Eligibility Problems-Maintain member Dependent, Resolve conflict, Maintain Payment , Refill RX, Maintain RX, Maintain Payment, Verify Order,Translate RX, Maintain Rx C/O-New/Refill , and Order Induction/Shipping Module for Prescription Verification, Maintain Ship Event, Print Ship To Address Label, Maintain Pharmacy Teams and parameterized testing values in Selenium from Excel.
• Verified matched the front-end and backend data with SQL query and verified the mail table under SIT3 environment.
• Verified QL web based PeopleSafe application for Eligibility Maintenance Module, Participant Inquiry Module, Maintenance Choice and Paper Claims Module in SIT3 environment.
• Reviewed JCL standards before running jobs, compared jobs, scanned and ran on a mainframe Z/OS system.
• Verified the data set in the FileAid.
• Ran batch jobs by executing Xsub and JCL to run the batch test.
• Accessed VSAM files by processing VSAM Medicaid and Medicare daily 72 files for input and output datasets and compared against the expected values.
• Copied VSAM files to the flat files and validated the content of the flat file.
• Used QL to run DB2 query to validate the data against backend values.
• Developed Test Plans and Test Cases to test the masked backend data and in tested UI for its masked field values and its workflows for Quality Assurance.
• Used SQL query to validate the masked data fields from DB2 and SQL server.
• Interacted with System Analysts to enhance Test Plan and Test Scenarios in Quality Center.
• Did comparison between SIT3 v SIT2 to verify the Test Case results.
• Worked with TSO and used JCL in generating the output file.
• Verified the Live Data v Pure Data and promoted to test Live Data verification to be masked.
• Identified the Live data using external BNF ID's and BNX ID's in SIT3 and compared the total number of Informatica masked Live data in SIT3 before and after the update.
• Performed regression testing for the data constrains after implementation of data masking procedure in SIT3.
• Used incremental Live data testing approach for additional Live data in the consequent run.
• Used Secure FTP server to transfer files from SIT2 to Informatica server.
• Used Quality Center to track the status of various unmasked defects.
• Verified the exclusions for exceptional Beneficiaries by including related BNF IDs in the control card.
• Verified X-masked data for QL QL Eligibility and QL Adjudication and MOR.
• Validated X-masking format of the data.
• Verified the data X-masking in TMSK table by Informatica.
• Verified the data masking in AMSK table based on the permutation and combination of flag, followed incremental approach and tested the masked data in SIT3 MOR and QL tables.
• Verified the proper format of error report and summary report standard layout and its content.
• Performed both Automated Testing and Manual Testing as per the requirement.
• Verified the data integrity for the Null value and the return code after executing a Job.
• Involved in the front-end masked data verification in Participant Inquiry, Eligibility Maintenance, Eligibility
• Involved in QL PeopleSafe web UI front-end GUI to test different modules like Participant Inquiry, Eligibility Maintenance, Eligibility Maintenance Choice and Paper Claims in SIT3.
• Created a JUnit framework and created sub-functions as a class and called by main function to run a test Suite in Java Eclipse IDE.
• Tested multi browser compatibility on Firefox, Chrome, IE and Opera for PeopleSafe and MOR UI AUT by using Selenium WebDriver.
• Created a JAR folder and created a BAT file that executes a command to locate a Selenium server path file and allocated specific port number to initiate a Remote Control Server.
• Analyzed the property of different embedded API like HTML, CSS, AJAX web based application and tested the functionality by the help of Firebug.
• Executed JCL to compare SIT2 vs. SIT3 region for QL Eligibility and Adjudication and MOR, PROD vs. SIT3 for Recaps.
• Verified created Reports in SYSOUT and identified the positions as per COPYBOOK.
• Ran a Jobs to perform a set of Batch programs.
• Used XPATH to verify the testing element based on class.
• Used breakpoint by using ToggleBreakpoint to debug the AUT in Selenium IDE.
• Created different classes and function in Java to enhance Hybrid Framework.
• Created Java Variables and used to capture the required values by calling a function.
• Tested the implementation of the masked data for PII and CDH information for related fields.
• Involved in MOR Links web UI front-end GUI to test different modules as Create Orders, Create Order Refill , Verify Order Maintain Member/Dependent , Verify Order Maintain Prescription/Maintain Rx , Shipping Maintain Shipping , Print Ship to Address Label, Resolve Payment Problems Problem Resolution , Imaging Translation/Verify order and Imaging Rx entry Screen .

Environment: Selenium, Mercury Quality Center, Mainframe, COBOL, JCL, DB2, XML, SQL Server 2008, Java, JavaScript, UNIX, IIS, SQL Server 2008.

Confidential

Sr. Quality Analyst

Clemson University offers healthcare solutions for State of South Carolina. It offers various mainframe healthcare developments like ICD10, ObamaCare/ACA and others. I am involved in preparing implementing test plans, test case, verifying JCL standards, comparing jobs, scanning jobs, running jobs. Working on ICD10 for 837I and 837P claim processing for changed 7 digit Proc and Diag codes. Involved in ACA for provider type 19, 20, 89 and 35 with different price specialty categories.

Responsibilities:

• Involved in verifying DDD and making additional changes.
• Prepared scenarios for front end claims for 837I and 837P claims.
• Reviewed JCL standards before running jobs, compared jobs, scanned and ran on a mainframe Z/OS system.
• Created datasets when required to run the jobs.
• Verified the JCL job in the program and analyzed the difference before running jobs.
• Performed Back End testing by executing SQL queries.
• Validated the data on Mainframes and worked with JCL.
• Reviewed JCL standards before running jobs, compared jobs, scanned and ran on a mainframe Z/OS system.
• Verified the data set in the FileAid.
• Accessed VSAM files by processing VSAM Medicaid and Medicare daily 72 files for input and output datasets and compared against the expected values.
• Created a JUnit framework and created a different sub-functions as a class and called by main function to run a test Suite in Java Eclipse IDE for Selenium testing.
• Used Web driver and tested Web based UI compatibility for different browser like IE, Chrome, Firefox and Opera to test WebTools AUT for claims processing.
• Analyzed the property of different embedded API like HTML, CSS, AJAX web based application and tested the functionality by the help of Firebug.
• Used FirePath to identify the Xpath to define the object value of the web application.
• Used breakpoint by using ToggleBreakpoint to debug the AUT in Selenium IDE.
• Used customized commands by using extension
• Performed Backend Testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved.
• Verified different stages of Rx claims status for its Adjudication procedure and verified pharmacy as D claims.
• Ran batch jobs by executing Xsub and JCL to run the batch test.
• Performed Manual testing and Automated Testing depending upon the test case requirement.
• Modified Rx claims and created test data for claims processing as CLAIMS, STORE CLAIMS, GETSKEL, DELSKEL, MODSTAT, RESTORE and BACKUP.
• Developed test scripts for Data Driven tests. Executed the test scripts and analyzed the results.
• Performed Load Testing and generated VUsers.
• Developed test scripts for Data Driven tests. Executed the test scripts and analyzed the results.
• Worked with TSO and used JCL in generating the output file.
• Created the new datasets GDGs in TSO and verified the created generations of files.
• Scanned the jobs in JCL verify the job is without error and resubmitted without scan to execute the program.
• Submitted the task weekly status to the team lead and performed required changes when required.
• Performed GET CLAIMS, STORE CLAIMS, GETSKEL, DELSKEL, MODSTAT, RESTORE and BACKUP to recycle the existing claims and test these claims as per the required business logic of the test plans.
• Used CICS commands like RECEIVE to receive data from terminal, RETURN command is used to return the control back to calling program or to CICS
• Performed Functional and Regression testing.
• Tested the Claims system through the 837 HIPAA X12 Formats 837D, 837P, 837I .
• Involved in Validation of EDI for 270/271, 276/277, 837, 837i and 835 claims used for professional, Institutional and Dental billings by Writing Test cases, Test Plans.
• Copied the flat file to verify the pending claims.
• Testing of different types of ICD 10 as per requirements
• Interfacing with developers to resolve the technical issues.
• Involved in biweekly meeting reporting the status of the project task.
• Participated in requirement walkthroughs and running of test plan.
• Verified and analyzed the program change difference in QA vs. Production.
• Coordinate testing tasks and activities with project teams and IT staff.
• Tested online encounters edit codes generated for 837I, 837P, 837D and 276 for claim status inquiry.

Environment: HIPAA, EDI, ICD 10, ACA, XML, TSO, JCL, COBOL, DB2, Selenium, Mainframe, File-Aid, Windows 2000/NT/XP, IIS, SQL Server 2008, Visual Studio 2010, Load Runner.

Confidential

Quality Analyst

T-Mobile is one of the nationwide GSM Telecommunication providers that supports 2g/3g performance network elements. Worked on a different modules of OSS / BSS solution that seamlessly integrates Telecom Operators operations and networks, enabling the delivery and support of next generation services to their customers, Flexible and scalable architecture, User friendly, self-explanatory screens, Easily configured to match desired Telecom Operators processes, Easily configured to match desired Telecom Operators processes, Integrated management and executive reporting, Modular can be integrated with existing systems.

Responsibilities Include:

• Used customized commands by using extension
• Used breakpoint by using ToggleBreakpoint to debug the AUT in Selenium IDE.
• Used FirePath to identify the Xpath to define the object value of the web application.
• Analyzed the property of different embedded API like HTML, CSS, AJAX web based application and tested the functionality by the help of Firebug.
• Used Web driver and tested Web based UI compatibility for different browser like IE, Chrome, Firefox and Opera.
• Involved in creation of Test Scripts for Automated Testing.
• Interacted with developers to report data related bugs and re-tested the fixed issues.
• Performed web-testing on Rate-Plan module where customers can browse and purchase service plan according to the coverage area, confirming with the back end.
• Performed various activities like Add-a-Line, Convert Non-Pooling plan to Pooling, Change Rate plan, Change Contract Term, Equipment for BSS application.
• Done data mapping and data analysis to identify the data sources and data fields to be selected.
• Performed testing OSS application in different activities like network and services, including service quality monitoring, network and server performance, logical and physical resources management, inventory for the operation of the business.
• Responsible run billing for all cycles and to test all the available Price-Plans/Offers, Discounts, Promotions, Probations, Usage specific to business and Individual customers.
• Performed Data Validation and Database Integrity testing by executing SQL statements.
• Tracked Defects reported them using ALM Quality Center.
• Participated in regular meetings with developers, users and managers to resolve the technical problems
• Created the Integration and Functional Test Plans.
• Manual Testing was done to perform functional testing on the User interface
• Performed data integrity testing by executing SQL and PL/SQL statements.
• Written data driven test to handle the scenario requiring multiple sets of data.
• Analyze the Discrepancies, severity, tracking system and reporting through Quality Center.
• Used SQL Queries to verify the data from the Oracle database checked the PL/SQL Packages developed as a part of Backend testing.
• Conducted Functional and Regression testing of the application using Selenium.
• Responsible for weekly status to show the Progress of the automation testing effort.
• Engaged in data modeling and executing data validation and researched alternatives for the development of business requirements and analyzed business needs and requirements for proposed new housing goals by using MS Excel on Selenium.
• Tested Online Payments and created job requirements, jobs, and parameters passing in Microsoft Excel as a Data Driven framework.
• Prepare the Test status report every week based on the test results from the Mercury Quality Center ALM.
• Performed Manual testing and Automated Testing depending upon the test case requirement.
• Extensively involved in testing CSM module with activities like Billing account number BAN creation, activate/suspend/cancel/restore subscribers, and billing on BSS application..
• Performed Regression testing in Reports.
• Analyze and write detailed specifications and Test Requirements using Mercury Quality Center.
• Extensively involved in testing CSM module with activities like Billing account number BAN creation, activate/suspend/cancel/restore subscribers, and billing.
• Involved in exhaustive unit level and integration testing for all the modules of the application.
• Modifying existing automation scripts for automated regression testing using Java.
• Uploaded the requirements in Quality center.
• Creating new and modifying existing manual test scripts in Quality Center.

Environment: Selenium, Java, Eclipse, SQL, Oracle, Eclipse, Windows 7, Windows Mobile, Microsoft Query

Confidential

Senior Quality Assurance Engineer

SunTrust bank provides services like personal finance, Business Banking Corporate Institutional as well as comprehensive financial solutions for capital raising, investments, and working capital management. It also offers individual customer with different services like online bill payment, healthy cash rewards system, good checking and saving options.

Responsibilities:

• Involved in writing Test Plan and making sure that the development process is according to the requirements
• Knowledge of Sarbanes-Oxley Act.
• Gathered requirement for SOX consultants.
• Performed Regression and Functional testing for financial projects.
• Created XML files using XML Spy to send data.
• Interact with analyst, system staff and developers to ensure the overall quality and testing efforts
• Involved in Back End Testing by extracting flat files from the server, which were generated by a Batch process to verify data against expected results
• Wrote SQL Statements to extract Data from Tables to verify the output Data of the reports
• Created test cases and test scripts using Quick Test Pro for Functionality, Security, System, Negative, Positive and User Acceptance Testing
• Performed Back end testing by writing SQL Queries to see that the data does not get corrupted while traveling from Oracle Database.
• Maintained a Traceability Matrix.
• Used QuickTest Pro's Data Table, to manipulate the data sets and create multiple test scenarios.
• Performed Manual testing and Automated Testing depending upon the test case requirement.
• Parameterized the data of Quick Test Pro.
• Used Quick Test Pro's Active screen technology to interact with the components of the Application under the test.
• Inserted various checkpoints in Quick Test Pro to verify various web-based characteristics.
• Tracked defects and reported using Quality Center.
• Conducted result analysis and interacted with developers to resolve bugs
• Involved in writing test cases.
• Perform regression testing to ensure that the bugs are fixed.

Environment: QTP 10.0 and Quality Center 9.5, XML Spy, Windows NT, UML, Rational Requisite Pro, SQL, RUP, MS-Visio, MS Project, C , ASP.NET, Visual Studio 2008, ADO.NET, SOAP,ADO, HTML, DHTML, VBScript, JavaScript, XML, SQL Server 2008, CSS, .NET Framework 2.0.

Confidential

Sr. QA Analyst

Farmers Insurance Group is the third largest insurance writer of private automobile and homeowners insurance. Worked on the Agent Commission Exchange ACE module that identifies the insurance agents calculates their commission and helps create reports.

Responsibilities:

• Involved in writing Test Plan and making sure that the development process is according to the requirements
• Knowledge of Sarbanes-Oxley Act.
• Gathered requirement for SOX consultants.
• Performed Regression and Functional testing for financial projects.
• Created XML files using XML Spy to send data.
• Interact with analyst, system staff and developers to ensure the overall quality and testing efforts
• Involved in Back End Testing by extracting flat files from the server, which were generated by a Batch process to verify data against expected results
• Wrote SQL Statements to extract Data from Tables to verify the output Data of the reports
• Created test cases and test scripts using Quick Test Pro for Functionality, Security, System, Negative, Positive and User Acceptance Testing
• Performed Back end testing by writing SQL Queries to see that the data does not get corrupted while traveling from Oracle Database.
• Maintained a Traceability Matrix.
• Used QuickTest Pro's Data Table, to manipulate the data sets and create multiple test scenarios.
• Performed Manual testing and Automated Testing depending upon the test case requirement.
• Parameterized the data of Quick Test Pro.
• Used Quick Test Pro's Active screen technology to interact with the components of the Application under the test.
• Inserted various checkpoints in Quick Test Pro to verify various web-based characteristics.
• Tracked defects and reported using Test Director.
• Conducted result analysis and interacted with developers to resolve bugs
• Involved in writing test cases.
• Perform regression testing to ensure that the bugs are fixed.

Environment: QTP 9.5 and Quality Center 9.5, XML Spy, Windows NT, UML, Rational Requisite Pro, SQL, RUP, MS-Visio, MS Project, Rational Clear Quest. C , ASP.NET, Visual Studio 2008, ADO.NET, SOAP,ADO, HTML, DHTML, VBScript, JavaScript, XML, SQL Server 2005, CSS, .NET Framework 2.0.