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Qa Manager Resume Profile

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Summary

  • Proven history of successful management of operations planning scheduling and quality control Expert at streamlining operations, increasing efficiency, and improving overall operations and systems performance Excellent communicator
  • Excellent interpersonal communications skills
  • Project Management on time delivery
  • ISO Auditor
  • Strong analytical skills
  • Statistical Process Control
  • Excellent writing skills I have written more than 200 Standard Operating Procedures
  • Process Modeling
  • Report Modeling
  • CMMS data management Maximo, MPII, QMOS
  • Work Control Call Center Implementation, Training Operations
  • Data Modeling / Report Design
  • Microsoft Applications including Visio Pro and Access ODBC queries, tables, reports, data export and manipulation Information flow logic
  • Maintenance Planning / Scheduling
  • Team builder

Employment History

Confidential

  • Connect MX Maximo 7.1 global project
  • Build and Deploy Maximo EMEA 4.1.9 to new global contract
  • Train end users operations processes
  • Resolve trouble issue
  • Teach Maximo Super User classes on site prior to go live
  • Assure smooth I/T transition at go live
  • Admin for Clarity System for Project Management

Confidential

QA Manager / Maximo CMMS System Analyst

  • Maintains and manages all Maximo CMMS data modules including data entry of core records equipment, location, job plans, labor, resources etc.
  • Writes/Edits/Publishes company policy and procedures to be site specific including flowcharts
  • Maintains Master Quality Assurance Manual and documents. Administers controlled copies of manuals and documents.
  • Promotes quality achievement and performance improvement throughout the organization Statistical Process Control charts
  • Establishes QA compliance objectives, measures progress and trends and ensures targets are achieved.
  • Measures company site profitability and budget control using Maximo CMMS cost data from Maximo CMMS Work Order Tracking, Inventory Control, Purchasing, Labor Reporting, Equipment, Location, and Resource modules
  • Audits suppliers' product specifications against customer's requirements.
  • Establishes and maintains controls and documentation.
  • Establishes, collects and analyzes performance data and charts against defined parameters.
  • Ensures tests and procedures are properly understood, carried out and evaluated.
  • Monitoring performance through gathering relevant data and producing statistical reports.
  • Assists Operations and Maintenance Manager in providing job plans and researches manufacturers recommendations for routine and preventive maintenance job plan tasking requirements establish frequencies enter PM job plans in the CMMS and link those job plans to equipment and preventive maintenance data for the frequency based preventive maintenance programs
  • Schedules and generates PM work orders and drives the completion of that work
  • Performs Preventative Maintenance Audits to ensure compliance with CMMS job plan and the Contract.
  • Using Maximo CMMS, plans and schedules special projects monitors and reports project performance assuring on time completion
  • Reviews scope and applicability of procedures and policy for the site.
  • Generates and provides monthly reports on Quality Assurance program to Site Manager for the monthly report.
  • Generates and provides monthly reports on Maintenance performance and job completion efficiency
  • Generates and provides reports on inadequate performance with corrective action recommendations or calls to convene meetings to address corrective action needs
  • Chairs or co-chairs weekly open work order meetings
  • Manages and monitors the open work order backlog driving staff to work efficiently and continuously improve
  • Assists in obtaining and coordinating the use of outside contractor services when required scope exceeds in house capability.
  • Manages and supervises the technical library administration, operation and updates.
  • Supervises the Technical Librarian to ensure as-built drawings and documentation maintained for this facility is in accordance with contract requirements.
  • Generates and provides management reports on topics tracked such as overtime, work backlog, equipment repair history and cost, trouble calls, work orders, and customer satisfaction.
  • Through analysis of work order flow, project demands and expectations, identifies opportunities to improve process, planning or performance.
  • Reviews utilization and cost data to recommend corrective actions to reduce costs.
  • Performs all work in accordance with established safety procedures.
  • Manages the Maximo computerized maintenance management system CMMS data.
  • Works closely with the JCI information technology CMMS support staff at JCI corporate headquarters in Milwaukee, with tasks such as modeling reports and writing the SQL code for queries for those reports, testing Maximo changes and reporting findings to the CMMS I/T support group. Reports created can be site specific or generic for use throughout the JCI organization.
  • Creates and publishes Maximo training manuals and desk guides.
  • Assists transition teams in training Maximo and JCI work control methods at new contract sites.
  • Trains employees and customers with Maximo access to use Maximo modules for their respective jobs, including tailored training for other JCI sites that send employees to her
  • Audits other JCI sites operations and recommends areas and methods of improvement and change
  • Audits Maximo data for compliance to contract requirements and data integrity.
  • Audits work orders to assure data, codes and reporting are correct and report's findings to call center supervisor
  • Generates direct reports from Maximo per contract requirements, for JCI management and at request of customer.
  • Assists management and customer as necessary in using Maximo.

Confidential

  • Started as Accounts Payable Clerk worked up to Assistant Production Scheduler Several I/T implementation projects QS9000 Auditor Process Documentation Data Collection and author standard operating procedures
  • Left after my spouse died he worked there also. Was necessary to leave to re-invent my life. I have no regrets

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