PROFESSIONAL SUMMARY:

Over 5 years of professional work experience in various aspects of the software quality assurance using manual and automated testing.

Expertise in domains

• HealthCare and Insurance
• Retail
• Manufacturing
• Information, Media Entertainment
• Certified ISTQB Foundation Level Certified Tester.
• Experience on Waterfall and Agile/SCRUM methodologies.
• Organized daily scrum meetings and mitigation plans t resolve critical and high defects by working closely with developers.
• Strong knowledge in testing methodologies.
• Expertise in analyzing Business Specifications, Functional Requirements, Use Cases and Workflows.
• Proficient in writing Test Strategies, Test Plans, Test Scenarios, Test Cases, Test Scripts, and Test Summary Reports.
• Experience in UI/ Functional/ System/ Integration/ Performance/ Regression/ User Acceptance/ Browser Testing.
• Experience in Web, Windows and client server application testing on JAVA, .net and Mainframe platform.
• Experience in testing Mainframe/Teradata application using utilities - MLOAD/BTEQ/FASTEXPORT.
• Experience using test management and defect tracking systems such as HP Quality Center, TestLink, JIRA, Bugzilla and Issue Tracker.
• Regression Testing using automated tools using Quick Test Professional QTP , Selenium.
• Experience in using Load Runner in Web applications for Performance Testing.
• Experience in generation of test metrics, Traceability Matrix and other quality assurance documentation.
• Strong experience in using Quality Center for Requirement Management, Test Planning, Test Case development, Test Case execution and Defect Tracking.
• Gave suggestions for corrective actions of a problem which were identified.
• Strong knowledge about US Health care IT domain, HIPPA, Medicare, Medicaid and worked in Payer, Provider, Pharmacy benefits, Enrollment, Membership Eligibility and Claims related projects.
• Strong knowledge of Software Development Life Cycle Software Testing life cycle.
• Experience in writing SQL queries t test backend process of application.
• Experience on the Citrix Server, HTML and XML.
• Excellent MS Office skills including Microsoft Word and Excel for data analysis, test data creation, bulk data manipulation, reporting and data comparison.
• Experience working with cross-functional teams. Worked closely with Business Analysts, System Analysts, and Developers t track down the requirements.
• Recognized for delivering defect free package.
• Passion t quickly learn and adjust t new environments and technologies.
• Experience working in Challenging environment on stringent timelines and high expectations from clients.
• Possess good communication interpersonal skills, positive attitude and perseverance t undertake challenging jobs.

TECHNICAL SKILLS:

• Test Management Tools: Quality Center, TestLink, Selenium, QTP, SOAP UI, Load Runner
• Defect Management Tools: Bugzilla, JIRA
• Testing Types: Function Testing, Integration Testing, Smoke Testing, Regression Testing, Load Testing, System Testing, Performance Testing, User Acceptance Testing, Agile SCRUM Methodology
• Software Q/A: Test Strategy, Test Plan, Test Scenario, Test Case/Test Script, and Traceability Matrix, Test Metrics
• Databases: MS SQL Server 2000, MS Access, Teradata
• Languages: Java, JCL, HTML, XML, SQL
• Operating System: Windows 98/2000/XP/ Vista, Windows 7, UNIX

PROJECT SUMMARY:

Confidential

Position: QA Analyst

Responsibilities:

• Worked on estimations for testing phase, identifying testing coverage, writing and executing software system test plans, setting up test environment.
• Worked on creating detailed test cases for positive and negative testing.
• Created test scripts in Quality Center and executed load cycles during UAT phase with end users.
• Created test data for positive / Negative test cases during functional testing.
• Worked with the team t ensure test cases are written correctly and ensured complete test coverage.
• Review of Test Artifacts including Test Scenarios, Test Cases and Test Scripts.
• Identified Potential Risks and provided mitigation plans.
• Used HP Quality Center for storing, maintaining the test repository, bug reporting and tracking.
• Worked in requirements mapping and prepared Requirements Traceability Matrix RTM .
• Monitored/Reported the Test Execution Progress and managed the Issues during Test Execution.
• Arranged review meetings t resolve bug related issues with developers and business analysts.
• Participated in Bug triage and Traceability matrix meetings.
• Attended Change Request meeting t document changes and implemented procedures t test changes. Verified the Fixed CRs and tracked the same t closure.
• Involved in retesting the fixed defects and tracking defects throughout the defect life cycle.
• Suggested corrective actions of the bugs identified during testing and were involved in implementation of them.
• Involved in prediction of preventive actions.
• Performed benchmark testing for various production errors.
• Made recommendations for manual and automated testing of varied functionality using Selenium.
• Developed test scripts t automate process of testing in Selenium.
• Developed and maintained automated regression test cases in Selenium IDE.
• Executed automated Selenium scripts and reproduced failures manually.
• Involved in multiple browsers testing using Selenium RC.
• Performed Root Cause Analysis for the reported issues.
• Generated testing reports and metrics, trend graphs according t the test plan and maintained in the QA SharePoint.
• Developed SQL queries for data validation of application.
• Developed detailed UAT test cases from user requirements and verify system functionality.
• Co-ordinated weekly status meetings, walkthroughs and documented the proceedings.

Environment: Quality Center, Selenium, ASP.NET, HTML 6.0, SQL Server, Firefox 3.0, Internet Explorer 7.0, MS Office, MS Excel, MS Access.

Confidential

Position: Test Analyst

Responsibilities:

• Responsible for managing a team, planning activities, creating test plan and standard templates like Daily status report, defect status, defect process.
• Analyzing and translating User Stories int test scenarios.
• Attended meetings with the Product Owner and Development team t gather the information about the user stories.
• Organized Sprint Planning Meetings, Daily Scrum meetings and gathered the impediments.
• Prepared test cases from the user stories t verify the functionality, performance of the application based on requirements.
• Performed Smoke Testing, System Testing, Functional Testing, and Multi-Browser Testing during different versions of the sprint.
• Performed Compatibility Testing with Internet Explorer, Firefox and Safari in order t check whether the application can perform consistently across different platform.
• Involved in Adhoc testing for every sprint.
• Used TestLink tool for the execution of System Integration Testing for positive and negative testing.
• Involved in Functional Testing using SOAP UI.
• Responsible for Setting up Web Services project using WSDL in SOAPUI.
• Conducted performance testing of the module using Load Runner by creating VUsers for different scenarios and further enhanced the recorded scripts.
• Designed and executed Test Cases, Generate Test Scripts and Test scenarios using VUgen component in Load Runner.
• Load Runner was used t simulate multiple client interactions and emulate the behavior of hundreds of real users between the browser and the web server.
• Extensive involvement in Back-end manual testing using SQL and constraint validations.
• Defect Reporting and Defect Tracking using Bugzilla.
• Performed XML data mapping during end-to-end testing.
• Involved in daily meeting with Team members t keep track of defects and provided daily status update on testing progress t the Team.
• Involved in prediction of preventive actions.
• Worked with developers t reproduce errors and resolve software anomalies.
• Performed Regression testing and executing Build Verification Test BVT for ensuring the stability of the application before release for every enhancement or changes.
• Recommended Quick Test Professional QTP for regression testing for automation of multiple modules in the environment.
• Involved in creation of regression test scripts and executed the scripts using QTP.
• Analysis of the defect and its root cause, thereby generating the RCA report.
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations.
• Developed user acceptance test cases and executed those along with the users.
• Conducted Knowledge Transfer sessions for the new joiners on the testing process, methodologies and the tools.

Environment: TestLink, Bugzilla, Quick Test Pro, Load Runner, ASP.NET, SOAP UI, Agile/SCRUM, HTML 6.0, SQL Server, Firefox 3.0, Internet Explorer 7.0, Windows XP, Windows Vista, MS Office, MS Excel, MS Access, Outlook.

Confidential

Position: Test Analyst

Client: Walmart

Responsibilities:

• Worked in the Agile/Scrum environment with frequently changing requirements.
• Actively participated in daily Scrum meetings, reviews and developed test scenarios.
• Gathered and reviewed user stories from Product Owners Business Analyst for each sprint.
• Involved in prioritizing the user stories according t the business impact and involved in the sprint activities.
• Identified test conditions for user stories. Prepared test data for positive and negative test scenarios for Functional Testing as documented in the test plan.
• Writing high level scenarios, test cases and acceptance test cases for each sprint.
• Ensure that all the test cases are written and updated in Quality Center.
• Performed Sanity Testing t check for the initial application stability.
• Involved in System Testing, Functional Testing, Integration Testing and regression testing during different phases of application development.
• Participated in Sprint Planning meetings where the Testers will identify the strategic features of the user stories and review the current sprint user stories during the Sprint Planning and Acceptance criteria for Testing will be documented.
• Participated in daily scrum meetings where all the testers will address any blockers blocking testing and discuss the status of assigned tasks.
• Escalating impediments in SCRUM meetings for each sprint.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Identified bugs and interacted with team and developers t resolve the bugs.
• Performed Regression testing of the fixed issues in the new build until n new issues are identified.
• Was involved in Multi-Browser testing on new Builds.
• Provided back end testing for data validation using UNIX.
• Develop Weekly reports and report t Product Owners and Scrum Masters.
• Was involved in the automation effort using Selenium.
• Used Selenium IDE for Open source web testing.
• Automation of functional testing framework for all modules using Selenium.
• Executed automated Selenium scripts and reproduced failures manually.
• Planned, coordinated, and monitored project levels of performance and activities t ensure project completion.
• Verifying the accuracy and completeness of the project released and ensuring defect free quality product as per specification is delivered t the customer.

Environment: Quality Center, Selenium, Citrix Server, Agile/SCRUM, HIPPA, ASP.NET, HTML 6.0, Windows XP, Windows Vista, SQL Server, MS Office, MS Excel, MS Access, Outlook, SharePoint, UNIX.

Confidential

Position: Test Analyst

Responsibilities:

• Participated in brainstorming sessions t develop the test scenarios.
• Working knowledge on the Citrix Server.
• Prepared Claim, Member, Provider Test data for test cases.
• Prepare test data by entering the claims via eFDE.
• Validated claims using HIQK, Benefit file using HRBK with help of HURK documentation.
• Validated the diagnosis codes using HRDK file maintenance system.
• Referred different edits description using HURK documentation.
• Tested the claims and validated the claims processed by mainframe based application that loads data t Teradata database.
• Working knowledge on SQLs for Teradata.
• Involved in testing the claims with best quality and with quick turnaround Time.
• Actively participated in various meetings like defect resolution meeting, QA status meeting.
• Actively participated in status reporting meetings and interacted with client.
• Involved in logging the defects in JIRA and assigning it t the respective Developer.
• Interacted with developer and SME t discuss and resolve defects based on priorities.
• Involved in the Manual Testing before the tests were automated.
• Was involved in the automation effort using QTP.
• Involved in creation of test scripts and execution.

Environment: JIRA, QTP, Windows XP, Mainframe, Citrix Server, HIPPA, MS Office, MS Excel.

Confidential

Position: Test Engineer

Responsibilities:

• Analyze the functional requirements and design specifications t ensure full understanding of deliverables.
• Created Test Cases as per the requirements.
• Performed manual testing and maintained documentation on different types of testing like Positive and Negative testing.
• Involved in smoke, functional, system and regression testing.
• Involved in the test case creation and test execution.
• Collaborating with the client for clarifications and worked very closely with development teams on issue resolution.
• Provided timely data for maintaining all project related metrics and providing data for project management activities.
• Tested the application for multiple logins and verify unauthorized accesses.
• Used Quality Center for logging the bugs.
• Preparing Defect Report and assigning the defects t developer.
• Attended weekly defect report meetings and presented progress updates.
• Interacted with developers, and testing teams t identify applications defects.
• Retesting the test cases where defect has been fixed.
• Coordinating with other QAs working on the same project.
• Attending weekly meetings t update test status and results.
• Ensuring smooth delivery of the project.

Environment: Quality Center, JAVA, HTML 6.0, Windows XP, Windows Vista, SQL Server, MS Office, MS Excel, MS Access, Outlook, SharePoint, Eclipse.