QA Analyst Resume Profile

SUMMARY

Highly motivated professional with over 5 years of Business and 3 years of IT experience in software implementation, operations management, and testing with a focus on healthcare industry and government services
Experience working with multiple stakeholders including sales, business, development, and interface teams
Practice in audits, budget/ forecasting, break-even analysis, income statement, balance sheets, and periodic reports
Performed Systems Integration, Functional, and User Acceptance Testing
Effective communication, inter-personal and presentation skills in business, nonprofit, and government settings
Knowledge of Software Development Life Cycle SDLC , Waterfall, and Agile methodology
Worked on DHHS eligibility, Affordable Care Act ACA , Health Insurance, Medicaid, Food Stamps, Cash Assistance
Proficient in HP ALM Quality center HPQC

TECHNOLOGY

Curam, HP Quality Center, Oracle, Salesforce, Allscripts PM, Excel, Access, QuickBooks, PowerPoint

EXPERIENCE

Confidential

Software QA Analyst

Solid understanding of Curam Case Management Functionality and Business Process
Correspond with Business Analysts and Developers to clarify defect and design discrepancies
Analyze business requirements and change requests to edit scripts
Tester for NC Dept. of Health and Human Services, in top 10 of 150 in runs executed and defects closed
Led project script execution reports Medicaid, Special Assistance, Refugee Assistance, and Work First/ TANF
Analyzed condition matrices, functional design, detail design, and display rules document to update scripts
Identify discrepancies between OOTB and customized solutions, averaging 10 a week
Executed eligibility rules for Medicaid, SNAP/ Food Stamps, and Cash Assistance Programs
Led a team of 10 testers to update and execute Outcome Plan test cases, allocating and scheduling test resources
Provide test and retest execution status to senior management
Trained, presented, and wrote software application instructions for New-Hires, Trainers, and Case Workers
Subject Matter Expert for Service Plan, Cash Assistance, Change Notices, and Quarterly Report Tests
Use HP ALM Quality Center to write, update, and execute test scripts
Report defects using HP Quality Center, logging over 100 Medicaid defects to be resolved by developers
Used converted data to verify ongoing and existing programs, to validate reassessment results
Participate in daily and weekly status meetings on test executions, conversion, deployment, and implementation updates
Validate defects in HP Quality Center in UAT environment
Wrote Expanded Medicaid scripts for Modified Adjusted Gross Income programs for state compliance for the ACA

Confidential

Business Implementation Consultant

Worked onsite and remote with over 20 clinic and hospital clients across the US to configure and train
Designed technical life-cycle project plans, and tracking progress, issues, and modifications within corporate deadlines
Specialized in practice management software for insurance billing and scheduling, including financial, data-management, meaningful-use, month-end and annual reports, earning Allscripts SPOT award
Organized post-implementation troubleshooting for over 200 clients for technology and program support
Coordinated the application of interfaces for electronic health records, management, and prescriptions, through an integrated platform of clinical, financial, and information solutions, to exchange patient data and enhance collaboration

Confidential

Fulbright Fellow

Analyzed US firms, including the Fortune 500, through writing, editing, and administering publications, events, and services at the American Business Forum of Turkey, including the administration of amchamturkey.org
Examined operation models and plans for social enterprises, interviewing 40 public and private sector thought-leaders

Confidential

Co-Founder and Chief Executive Officer

Managed 7 artists and 20 contractors, conducting strategy, market and supply analysis, and drafted licensing agreements
Budgeted and Modeled pro forma balance sheet, income and cash flow financial statements securing 150,000
Led 15 interns, supervising administrative, operational and tactical functions of the venture

ACTIVITIES

Confidential

Fellow Co-Created chisite.org, pharmathought.com blog, and led 50 annual growth, cumulating membership to over 400
Facilitated relations for sponsorship, coverage, and participation, including organizations: US China Chamber of Commerce, Action For India, Microsoft, GE, Blue Cross Blue Shield Association, and Pfizer
Planned best-practices forums, with over 200 global representatives in pharma, biotech, medical devices, and nanotech

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