SUMMARY:

• Extensive experience in software quality analyst on large diversified projects, including manual/automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis.
• Strong understanding of Billing and Claims systems.
• Experience in conducting various types of System and Integration testing.
• Experienced in the creation of traceability matrix and the development and maintenance of test specifications, test cases, test scripts and test data.
• Proficient in both Manual and Automated Testing Tools such as QTP, Win Runner, MQC/Test Director.
• Extensive knowledge of SDLC Software Development Life Cycle and STLC methodologies with experience in using Agile, Waterfall, Spiral Model, RUP Rational Unified Process and Quality Assurance Life Cycle QALC
• Experience in working with Windows, Client-Server, Web based as well as Mainframe related applications.
• Hands on experience working with different modules of ALM/Quality Center such as Requirements, Release, Test Plan, Test Lab, Test Cycle, Defects and Dashboard.
• Knowledge in conducting Performance testing, Stress testing, and Load testing.
• Created Scenarios and V user scripts using V user Generator.
• Performed Back End Testing by executing SQL queries.
• Performed User Acceptance Testing UAT manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Participated in daily Standup/Scrum meeting to discuss individual work updates.
• Effective Time Management Skills and consistent ability to meet client deadline.
• Excellent analytical, problem solving, presentation, and interpersonal skills.
• Good team player with excellent communication skills, vendor experience and ability to lead, manage, coordinate and work independently in a time sensitive environment.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Sr. QA Analyst

Responsibilities:

• Reviewed the Control Point Documentation for business processes and participated in quality control.
• Expertise in executing the quality control processes.
• Participated in authoring some control point documentation and involved in its development.
• Participate in weekly touch point meetings with the team lead as well as bi-weekly deep-dive meetings with the director of consumer operations.
• Proven track record of leading change, driving performance, and reducing operational defects through both the daily as well as weekly processes
• Involved in the defect reporting manually in the absence of fully developed defect tracking device.
• Involved in the conception phase for the PEGA Tool from the Business Requirements phase as a SME.
• Involved in creating test cases from the BRDs and executing the test scripts.
• Performed UAT after the completion of the first phase of development in the production environment and participate in JAD sessions for the second phase.
• Proven track record of leading change, driving performance, and reducing operational defects.
• Worked with diverse team both- on site and off site.

Environment: PEGA, Quality Center, MS Access, MS Excel, MS PowerPoint, IE, Mozilla Firefox

Confidential

QA Tester

Responsibilities:

• Analyzed business requirements and functional specifications, and involved in developing test plan
• Designed test scenarios for different user groups based on requirements, developed Traceability Matrix and planned test schedules
• Highly experienced in working and testing with Electronic Medical Records EMR
• Helped creating Provider Reports i.e. Billing systems and Claims processing
• Analyzed HIPAA EDI transactions 820/934/845/837 in XML and X12 responses and of 276 and 277 and looked for defects for amendment.
• Provided data analysis for various version changes of EDI messages on different sub-systems.
• Extracted patients Electronic Medical Records EMR , Patients Medical Records from the Medical Management system, for testing
• Developed and executed test cases using Quality Center
• Performed Data Driven Testing DDT in QTP and verified the application functionality through different data inputs
• Involved in creating SQL queries to perform back end testing on Oracle Database.
• Generated and distributed bug reports, status reports to the testing team and conducted defect triage meetings to interact with developers in order to resolve defects raised by the testers
• Performed Functional, Regression and Integration Testing.
• Created UAT documentation and created UAT kick off presentation

Environment: Mercury Quality Center, JAVA/J2EE, Oracle, PL/SQL, XML, HTML, IE, QTP, Windows OS

Confidential

Quality Analyst / Tester

Responsibilities:

• Reviewed and analyzed the Business requirements and technical specifications
• Created test scenarios and test cases to the modules allergies and medications assigned to me based on UI specifications, functional specifications and business rules
• Developed test data for as per the functionality of the application
• Used QTP for automating regression testing and QC to manage test cases
• Created traceability matrix between requirements and test cases in QC
• Executed test cases and logged defects in QC
• Interacted with Business analyst and developer throughout the defect management lifecycle
• Extensively used SQL to verify the integrity and consistency of the data in the database to perform Backend Testing
• Used SQL queries extensively for data retrieving
• Performed Black Box testing, Functionality and Regression testing on various phases of the management software
• Performed positive and negative testing for fields and data validation through data driven framework using QTP
• Maintain test case metrics to report the execution of test cases.
• Perform Regression testing against every build of the application.
• Involved in performing system integration testing and end-to-end testing of the entire applications coordinating with Tech Leads and Business Users.
• Involved in preparing training materials for User Acceptance Testing UAT of the application.

Environment: Java, Quick Test Pro 10, HP Quality Center 11, ASP, MS Excel, MS Project, MS Word, SQL Server

Confidential

QA Analyst

Responsibilities:

• Analyzed the Business Requirement and developed a Test plan from Use Cases which consisted the scope and objective of the testing process
• Performed both Manual Testing and Automated Testing
• Worked in an Agile environment, with an ability to accommodate and test the newly proposed changes at any point of time during the release.
• Performed GUI testing, Positive, Negative, Security, Integration, Regression testing using QTP
• Responsible for developing test scripts in VB Script and cross checking with Business Requirements and also involved in process verification.
• Worked with image compression tools to check whether the uploaded images were heavy or not and used QTP for checking on image positioning
• Tested the web pages manually as well as using automated tools like QTP for image positioning and display quality
• Captured and planned by Test Metrics to check the actual quantities of effort, time and resources in the life cycle
• Created usage scenarios and executed them in order to test a product from a user perspective
• Extensively Queried through SQL to check the database records
• Used Joins like Inner join, Outer joins while Testing from multiple tables in SQL Server
• Extensively worked on backend testing and has very good knowledge of writing SQL quarries to verify the data
• Performed load testing using Load Runner by concurrently increasing the number of V users and creating V user groups
• Adopted data driven methodology to test the application with different sets of data
• All the issues that came up during this process were logged in Quality Center as defects
• Interacting with development and QA teams to ensure overall quality of the software
• Developed various reports to communicate testing issues with project manager

Environment: Quick Test Professional 9.2, Mercury Quality Center, Load Runner 9.1, SQL Server, VB Script, HTML, and ASP.NET

Confidential

QA Analyst

Responsibilities:

• Designing, Creating and Implementing Test plans and Test Cases as per the business and Technical requirements.
• Conducted Performance testing, Multi user testing, Regression Testing.
• Created test cases and test scripts using Rational Robot for Functionality, Security, System, back end, negative, positive and User Acceptance Testing.
• Conducted data Integrity testing by extensive use of SQL to perform transaction and database testing.
• Developed test cases and scripts in QTP for Automation of the regression test suite..
• Worked in the interface testing with the Accounting and Financial systems
• Validated the reports for data quality and accuracy
• Actively participated in enhancement meeting, focused on selling products online.
• Performed Backend testing writing complex manual SQL queries.
• Used Rational Clear Quest for Defect Tracking and reporting
• Involved in defect triage meeting to discuss the defects with the project team.
• Also Monitored Performance testing of the Application using Rational Test Studio VU scripting .

Environment: Windows NT/2000 HTML, SQL server, Clear Quest, QTP Quality Center, SQL Oracle.

Confidential

Quality Analyst

Responsibilities:

• Analyzed the Business Requirement and developed a Test plan from Use Cases which consisted the scope and objective of the testing process
• Developed Test cases and Test scripts based on business requirements
• Performed both Manual Testing and Automated Testing
• Performed GUI testing, Positive, Negative, Security, Integration, Regression testing using QTP
• Responsible for developing test scripts in VB Script and cross checking with Business Requirements and also involved
• Extensively Queried through SQL to check the database records
• Worked with image compression tools to check whether the uploaded images were heavy or not and used QTP for checking on image positioning
• Tested the web pages manually as well as using automated tools like QTP for image positioning and display quality
• Captured and planned by Test Metrics to check the actual quantities of effort, time and resources in the life cycle
• Created and executed test cases based on business testing requirements and test plans using Quick Test Professional
• Created usage scenarios and executed them in order to test a product from a user perspective
• Used Joins like Inner join, Outer joins while Testing from multiple tables in SQL Server
• Extensively worked on backend testing and has very good knowledge of writing SQL quarries to verify the data
• Performed load testing using Load Runner by concurrently increasing the number of V-users and creating V-user groups
• Adopted data driven methodology to test the application with different sets of data
• All the issues that came up during this process were logged in Quality Center as defects
• Interacting with development and QA teams to ensure overall quality of the software
• Developed various reports to communicate testing issues with project manager

Environment: QTP, Quality Center, SQL Server, VB Script, HTML, and ASP.NET