Professional Profile

• An ISTQB/ HP QTP,PMP Certified professional with nearly 16 years of rich international experience in Project Management ,Testing Quality and SDLC Management in Insurance, Banking, Finance and Manufacturing Industries currently working at HSBC Global Bank as a Senior IT Project Manager QA
• Provide program oversight, management, and communications for a subset of related business and IT capabilities within the HCR program from concept through to operational readiness in Agile Scrum Methodologies.
• Work collaboratively with a State-designated business or technical subject matter lead who will provide the vision for what will be delivered
• Contribute to the HCR program concept of operations CONOPS document that defines all business processes and functions that need to be operationally ready by October 2013 and January 2014 in Agile Scrum Methodologies
• Ensure that all work included under the scope of their program is appropriately defined, tracked and managed
• Review vendor project deliverables and evidence of success for State acceptance
• Ensure that all major project milestones, timelines, owners, and dependencies are tracked within the integrated master program schedule.
• Responsible for delivery of the overall integrated solution and managing the milestone activity
• Facilitate program management meetings for all Agency stakeholders and vendors that are involved in projects within their program scope
• Support the Program Management Office PMO with monitoring all project activities by providing regular reporting to defined stakeholder groups, managing expectations and ensuring project alignment with established requirements
• Responsible for the management of multiple COTS products being deployed for the project in phases and releases
• Ensure that program support teams from the technology areas and other business competencies e.g. business process, policy and procedure development, testing, training, reporting are engaged as appropriate to meet program milestone objectives in a consistent and transparent manage.
• Responsible for ensuring that business requirements are met .
• Build, manage and maintain project teams and foster an environment for clear communication, synchronized activities, and established processes .
• Mentor and motivate the project team proactively and provide recognition for exemplary performance .
• Demonstrate commitment to providing customer-focused quality service
• Respond to client requests within agreed upon timeframes.
• Strong experience with managing integrated project schedules, issue and risk registers, decisions logs, and driving projects towards completion within the triple constraints of cost, schedule, and scope
• Good knowledge in SOA Service Oriented Architecture , SOAP UI and ECM Enterprise Content Management
• Excellent knowledge in Groovy using SOAPUI , Java with Selenium and Rationals and VBScript with QTP.
• Possesses skills in Software Testing encompassing a broad range of areas of software testing exposure in IBM Rational Quality Center, RQM, RFT ReqPRO and Custom Bug Tracking Tools , Automation Tools like QTP Rational functional Testing IBM Product for Automation, VB script and Java Script.
• Expertise in QuickTest Pro QTP and Quality Center QC , design and implementation of QTP tests scripts
• Excellent knowledge in HP QTP UFT 11.5 and ALM
• Expertise in QTP scripting language, and proven ability to read and code Visual Basic and Java
• Adept in analyzing information system needs, evaluating end-user requirements, custom designing-solutions, troubleshooting for complex Information Systems Management implementing SIT UAT test strategy, test plans, test cases and test scripts.
• Onshore/Offshore Test Analyst/Lead to get the status of offshore activities
• Expertise in spearheading numerous IT projects and ensuring delivery of projects in compliance to the quality, time and cost parameters.
• Ability to deliver documents like Test Plan, Reports etc. with high quality.
• Knowledge on Mobile Testing
• Good Knowledge on Selenium Testing
• Ability to store and develop repository of the developed automation scripts for regression testing.
• Experience creating and implementing test environments for a client-server or distributed system involving relational databases
• Demonstrated competencies in team building of both onshore and offshore 25-35 members and guiding the conceptualization / creation of flexible / expandable software architecture to meet client requirements.
• Strong collaboration, team building, interpersonal, communication skills with proficiency at grasping new technical concepts quickly utilizing the same in a productive manner.

Technical

• Testing Tools Win Runner, QTP, Load Runner, Rational Test Manager, Quick Test Pro 9.x, Test director 8.0, Quality Center 9.x/10.0, Crystal reports, RQM, RFT, Reqpro, SOA, HP UFT 11.5 , Selenium , Loadrunner
• Operating Systems Windows NT, UNIX, Windows 95/98/2000/XP, MS-DOS, LINUX.
• Languages Known C, C , SQL, JAVA, VB Script, PL/SQL, XML, and HTML.
• Databases Sybase, Oracle, SQL Server 2005, DB2.
• Front-End GUI Visual Basic, Developer 2000, Power Builder, PowerPoint, MS Project.
• HealthCare Tools FACETS 4.31/4.51/4.71, NASCO, EDI Tools.
• Project Management Tools Plan view and Clarity
• Others MS Vision, MS Office, TOAD, SQL Adv.

Confidential

Sr IT Project Manager QA.

• Led a team of 50 testers for both Client and Vendor sides onshore and offshore teams

• Developing Master Test Plan, Test Strategy, Test Cases, and Test Data for a web based application.
• Obtain Secure Test Team Resources.
• Establish Stakeholder Meetings
• Conduct Strategy Workshop.
• Review and Sign Off Release Test Strategy and Program Test Strategy.
• Test Management and ensure releases are delivered as per schedule and with quality.
• Monitor Test results and corrective measures.
• Third level of Escalation.
• Complete Test Team Estimation.
• Publish, Own and Track Release Schedule
• Manager Release BRDs, Functional Design and Technical Design Documents and Project cross dependences.
• Manage Release Change Control and impact analysis.
• Create and Maintain Quality Center Domain and Project.
• Perform Test Risk Assessment for each Release.
• Evaluate Test Phase Entry and Exit Criteria and Readiness for UAT and OAT.
• Status Reports at Release Level.
• Manage Defects at Release Level.
• Document Release Test Summary Report.
• Update Test Documentation Repository.
• Close Out Clarity Projects.
• Disposition Test Data and Test Environments.

Environment: Windows XP, Manual Automation Testing , Test Management Tools, SQL Server, Oracle 9.0, Quality Center ALM 11.5, QTP UFT 11.5,MS-Project Plan, Java, DOTNET, Agile Scrum Methodologies.

Confidential

Project Manager QAQC

• Developing Master Test Plan, Test Strategy, Test Cases, and Test Data for a web based application.
• Developing automation scripts, working with developers, test team members, and business Subject Matter experts to design automation scripts
• Executing and updating automation scripts test cases via automation tools and/or programming
• Storing and developing repository of the developed automation scripts for regression testing.
• Reporting detailed test results of automation scripts completion, failure, and blocked rate
• Participating in technical design and walk through with development team
• Devising ways to automate operational procedures that are manually done in Unix based type environment, database type environment, networking type environments, and storage type environments
• Defining complex information in order to drive and track test cases resulting in measurable and repeatable test results that can be automated based on risk based testing
• Attending quality control and testing related meetings for that will result in the creation of automation strategies
• Provide individuals and small businesses with tools to compare health plans, obtain information about those plans, and enroll in an insurance product.
• Offer a fully integrated Health Insurance Exchange HIX for all Medicaid eligibility categories in Agile Scrum Methodologies
• Provide data and reports necessary to evaluate progress, make improvements, and comply with federal and State law.
• Provide data and reports necessary to evaluate progress, make improvements, and comply with federal and State law.
• Contributing to the development of test strategies and approaches for regression test automation also may be requested to create automation scripts for requirements test cases, adhoc negative test cases, performance timing test cases, and user automated test cases.
• Implementing automation testing tools to gain further efficiencies
• Ensuring any unresolved problems or issues with testing efforts are documented and escalated
• Analyzing and prioritizing defects resulting from automated script
• Providing status and progress reports by project on automated efforts
• Work collaboratively with a State-designated business or technical subject matter lead who will provide the vision for what will be delivered
• Worked on all State of Maryland CARES Client Automatic Registration and Enrollment Systems and CSES Child support Enrollment Systems Projects and implemented successfully .
• Worked with State Systems Applications Director to provide daily status on all CARES and CSES Applications.
• Facilitate program management meetings for all Agency stakeholders and vendors that are involved in projects within their program scope
• Guiding Automation team for preparing testing bed and test architecture.
• Managed Functional testing, Integration testing, System testing SIT , User Acceptance testing and Regression testing in Agile Scrum Methodologies
• Guided team for testing documentation including Test Plans, Test Cases, Test Strategies, and Test Summary Reports in Agile Scrum Methodologies.
• Defect Tracking and Clarifications using Quality Centre and Issue Tracking System.
• Approved Rational Quality Center Clear Quest for reporting the defects.
• Provided inputs to the Technical Directors Project Lead and peers regarding testing and product quality by conducting Key learning sessions after each release.

Environment: Windows XP, Manual Testing Automation, RQM, RFT, Test Management Tools, RCQ, RQM , RTC, ReqPRO, SQL Server, QTP , Oracle 9.0, Quality Center, MS-Project Plan, Java, DOTNET,Agile Scrum Methodologies.

Confidential

Senior Test Manager

• Honed expertise in conducting and participating meetings for EPMO for IT PM's and PASS PM's handled the entire SIT UAT Test phases meeting the Entry to Exit criteria under deadlines.
• Preparation and tracking of analysis interacted with BSA and SA closely working with Project Manager to provide the project status Daily.
• Led a team of 25 testers, 12 of which were offshore.
• Developing Master Test Plan, Test Strategy, Test Cases, and Test Data for a web based application.
• Developing automation scripts, working with developers, test team members, and business Subject Matter experts to design automation scripts
• Executing and updating automation scripts test cases via automation tools and/or programming
• Carried out the estimations for current and upcoming projects, prepared project plans resource allocations along with onshore and offshore estimations in Agile Scrum Methodologies
• Interaction with customer and onsite team to gather information for testing successfully participated in Every Production Call with Release Management in every Project Go Live or No Go Decisions.
• Detailed analysis for the test requirements created SIT Master test plans and Master strategy.
• Guiding Automation team for preparing testing bed and test architecture.
• Managed Functional testing, Integration testing, System testing SIT , User Acceptance testing and Regression testing in Agile Scrum Methodologies.
• Guided team for testing documentation including Test Plans, Test Cases, Test Strategies, and Test Summary Reports in Agile Scrum Methodologies.
• Defect Tracking and Clarifications using Quality Centre and Issue Tracking System.
• .
• Providing input in the creation of the automated test planning for each project
• Designing and developing automated test cases
• Analyzing complex testing procedures and recommending actions to improve reduction in manual testing effort process
• Contributing to the development of test strategies and approaches for regression test automation also may be requested to create automation scripts for requirements test cases, adhoc negative test cases, performance timing test cases, and user automated test cases.
• Implementing automation testing tools to gain further efficiencies
• Ensuring any unresolved problems or issues with testing efforts are documented and escalated
• Approved Rational Quality Center Clear Quest for reporting the defects.
• Provided inputs to the Technical Directors Project Lead and peers regarding testing and product quality by conducting Key learning sessions after each release.

Environment: Windows XP, Manual Testing Automation, RQM, RFT, Test Management Tools, RCQ, ReqPRO, SQL Server, QTP , Oracle 9.0, Quality Center, MS-Project Plan, Java, DOTNET, Agile Scrum Methodologies.

Confidential

Test Manager

• Responsible for handling SIT UAT test phases meeting the EXIT criteria under deadlines.
• Managed 25 testing resources for UAT and web application testing
• Successfully analyzed BRDs, SDSs PRDs to ensure 100 Requirements coverage in execution of Test cases.
• Honed expertise in coordinating with the developers and management to layout the project schedule and Timelines for the testing phase of each content group.
• Involved in creating SIT test plans and strategy and developed various test cases and test scripts for testing Facets Functionality in Agile Scrum Methodologies.
• Successfully performed Functional testing, Integration testing, System testing SIT , User Acceptance testing and Regression testing coordinating with SMEs and Business Users or End Users in executing UAT in timeline in Agile Scrum Methodologies.
• Adroitly provided support to end users while execution of UAT with proper test scenarios test data and involved in functional testing of various modules in FACETS.

Environment: Windows XP, Manual Testing Automation, RQM. RFT Tomcat, SQL Server, QTP, Oracle 9.0, Quality Center, MS-Project Plan

Confidential

Senior Quality Analyst

• Significantly analyzed the business requirements and developed the SIT, UAT test plans and test cases and test scripts for testing of web pages.
• Successfully tested FACETS 4.31 Billing, Enrollment, Customer Service applications and performed Functional testing, Integration testing, User Acceptance testing and Regression testing.
• Proactively used SQL Queries to verify the data from the Oracle database and coordinated with the developer and management to layout the project schedule and deadlines for the testing phase for each content group.
• Accurately wrote and updated test cases to identify problems occurred while accessing the Web page and also responsible to enter and keep track of them.
• Provided the Leverage Quality Center to close the bugs/cases as and when developers fix the bugs coordinated with different people in Project to keep track of all the bugs and updated the track of the bugs using Quality Center.
• Played key role in performance analysis and tuning of the application under testing involved in Rerun of test cases and test scripts for Regression testing after fixing bugs in the software.

Environment: Windows XP, Manual Testing, Tomcat, SQL Server, QTP, Oracle 9.0, Quality Center, MS- Project Plan

Confidential

Quality Analyst

• Proactively analyzed User Requirement Specification URS Functional Requirements Specification FRS understand business rules of application.
• Successfully developed test scenarios and test cases based on the test plan and FRS.
• Significantly performed functionality testing, Regression testing, and navigation testing.
• Wrote SQL statement and stored procedures in Oracle for extraction used Test Director to logged defects, etc.

Environment: Manual Testing Automation, QTP SQL Server, QTP, Oracle 9.0, Quality Center, MS-Project Plan, Java, DOTNET

Confidential

Sr QA

• Carried out the accurate back-end testing using PL/SQL, SQL queries.
• Preparation and tracking of analysis of different phases of Software Development Life Cycle SDLC .
• Excelled in following the protocols like Web Services, HTML, XML used for Mobile Banking.
• Detailed analysis for the test requirements and User Acceptance Testing UAT of various web / client server applications.
• Guided the Automation team for preparing testing bed and test architecture.
• Managed Manual team to analyze the test scenarios mapped requirements.
• Honed expertise in creating a test-specification or design document and thus served to create test scripts lot easier by using J-meter.
• Involved in Defect Tracking and Test scenarios on IBM Filenet and Quality centre.
• Approved UAT test cases using different white box, black box/Grey and experienced based techniques.

Environment: Manual Testing Automation, QTP, Oracle 9.0, Quality Center, MS-Project Plan, Java, DOTNET

Confidential

Senior QA Tester

• Managed the business team to identify business threads build a robust environment for implementing the test strategy, methodology SDLC . Planned for manual automated testing procedure/scripts. Preparation and tracking of analysis.
• Streamlined the Unified Modeling Language UML Use Cases for analyzing the user requirements and documented these requirements using Test Director for test planning.
• Detailed analysis for the test requirements, Sprint and Scrums using Microsoft Visual Studio TFS for PBI / SBI management.
• Guided the team for Sanity/Smoke Testing on new builds in both QA and Development environments using BVT Build Verification Test Plan .
• Managed the test planning for automated test cases for GUI, functionality, boundary, security and Regression testing using QTP 9.2 as well as Performance Testing using Load Runner 9.0.
• Guiding team for Functional Testing, Regression Testing and LP Testing for modules.
• Defect Tracking and Clarifications using Quality Center and Issue Tracking System and BPT Test Cases and validated the Data Flow amongst the Cross System Databases by using SQL QTP 9.5.
• Involved in the validation of the Data Flow amongst the Cross System Databases using SQL QTP 9.5. automated test cases Junit and WinRunner.

Environment: Windows XP, UNIX, Linux, Solaris and Mac, Sahi, Manual Testing, Tomcat, SQL Server, Nonstop, Quality Center, MS-Project Plan

Confidential

QA Tester

• Managed System's Requirement Analysis, Design Document, and Functional Requirement Analysis.
• Preparation and tracking Test plans of the application as per technical specifications.
• Interaction with onsite team to gather information for Manual Automation testing for validating the Data Migration.
• Detailed analysis for the Functional Testing, System Testing, and Acceptance Testing.
• Guiding Automation team for verifying XML CSV Data Files generated at the backend due to Batch Runs and automated Test Scripts for functional and regression testing using Quick Test Pro/BPT.
• Managing Manual team to analyze Production Parallel Runs using JCL modifications, ISPF Rexx and conducted the validation for XML files and DB2 Database data transfer in Integrated System Environment using QTP 8.2 and BMC for DB2.
• Guided team for DB2 Database Validation with SQL Queries using QTP 8.2.
• Defect Tracking, reporting and Documentation handled the successive Defect Management using Test Director 8.0 Tool.

Environment: DOTNET 2.0, SQL SERVER 2005, Test Director 8.0, QTP 8.2, ISPF, BMC for DB2, Mainframes, DB2 Database, UNIX.