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Quality Assurance Resume Profile

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BACKGROUND SUMMARY

  • More than 20 years experience on Quality Assurance testing, analysis, and integration of mission-critical systems.
  • Full life cycle software development experience including requirements analysis and testing of software systems, for mainframes, client/server, and Web services technologies Identity Management, SAML, SOA, XML, and SOAP .
  • Current Senior Tester/Analyst experience on State of Maryland ACA Health Exchange Integration Contract.
  • 2 Year Senior IV V Scientist/Test Engineer experience on Veteran Administration VA VRM IAM and VBMS
  • 1 year Senior Software Test Engineer and IV V experience on Department of State DOS TDIS 2.6, 3.0 and 4.0.
  • 3 years Lead QA test engineering experience on General Services Administration GSA E-Authentication Initiative.
  • 7 years IV V Specialist experience on Federal Aviation Administration FAA TDWR mission-critical systems.
  • 3 years engineering experience on Department of Defense DOD Medium Range Missile System for the U.S. Navy.
  • 7 years UAT experience on Healthcare systems for commercial EDI, X12, HIPPA , and State government systems.
  • Sr. QA Tester on Carefirst BCBS Healthcare Enterprise-Wide integration test team for FLEXX, NASCO and Trizetto.
  • Structured software methodology consists of: ISO 9001, ITIL v3, CMMI-Level 3, RUP and Agile

TECHNICAL SKILLS

Software applications experience that includes: Advanced IBM Rational Functional Tester RFT , IBM Rational Team Concert RTC , IBM Rational Quality Manager RQM , IBM Rational Requirements Composer RRC , Java Scripting, ORACLE 11g, TOAD, VMware, Putty, Linux, VI editor, Isode Directory Server, CentOS, Gnome desktop, LDAP. X500 Directory Access Protocol DAP , Windows/XP, PVCS Version Manager, C, MS/Access, Microsoft Office 2013, PVS Tracker, SQL, SQL , IMS Expert, Lotus Notes, JCL batch , TSO, ISPF, IMSW File-Aid, Connect Direct, OS/2, Code Audits, Peoplesoft 7.5 financial, Lawson Insight 8.0 procurement, Commerce one e-commerce Buy-site portal technology, EDI Technology, Electronics Insurance Claims Processing, Healthcare content, FILE-AID, InfoReports, Cleverpath, and UltraEdit-32, Biometrics technology Facial Recognition and IBM- FileNet P8 Content Manager and WebSphere DataPower XI50 .

INTERNET

  • Enterprise-Wide systems, Identity Management technology SOAP, XML, PKI, LDAP Serve ,
  • Explorer Browsers, Mozilla Firefox, Internet Portal Technology and E-Commerce Healthcare B to B procurement experience.

AUTOMATED TOOLS

Experienced on the following: JIRA, SOAtest Parasoft, SoapUI, HP Quality Center QC , IBM Rational Jazz tool suite RQM, RTC, RFT RRC , Clear Quest, RequisitePro and ClearCase.

PROFESSIONAL EMPLOYMENT

Confidential

SENIOR QA ANALYST/TESTER,

Responsible for MD HIX End2End testing, scenario analysis and CMS test data mapping for applicant Household Income, Lawful Present Status, and SSA in order to validate the Federal HUB web services communications. Conducted End2End testing on CURAM Medicaid eligibility system, Connecture enrollment shop for insurance plans , and Financials Bill generation and applicant payment . Responsible for exercising multi-tasking skills scenario analyst, test data creation, test execution and defects reporting in a fast pace and tight scheduled Agile driven environment to meet short deadline. Test lead of offshore test team members. Senior tester on a team of over 15 testers, 20 developers and a host of business analyst and system engineer all collocated in the same location. Posses full life cycle software development experience on MD HIX and working knowledge of SOA technology, JIRA, Agile, SoapUI testing, Identity Management SSO , Curam eligibility rules, Connecture enrollment, and EngagePoint financial processing.

Confidential

Senior Test Lead

Test Lead on functional specification analysis and test script development for Department of Labor DOL Claim Billing Process CBP system to process medical bills, facilitate prior authorization of services, respond to inquiries related to medical benefits through a call center and service oriented architecture-based systems, along with the implementation of fraud and abuse detection program. Co-authored Rational Quality Manager RQM 4.0 configuration file design and responsible for importing over 1000 test cases and test scripts into RQM tool for formal testing. Trained test team about 15 users on the basic RQM functionality test case and test scripts importing, test scripts execution, and reporting features . Function as the RQM administrator and data manager test cases and test scripts maintenance within the test tool repository. Conducted quality assurance reviews on all testers' test-script format, and edited files when needed to comply with RQM excel exporter script. Responsible for updating the Master Workbooks and coordinated with over 12 testers and requirements analyst to ensure requirements traceability data were accurate in order to generate Requirement Traceability Matrix RTM as part of artifact delivery to the government. Possess excellent communication skills and dedicated to high quality and exceptional results on all task assignments.

Confidential

ADVANCE INTEGRATION/TEST ENGINEER

Responsible for providing Advanced Integration test engineering expertise to support the VA Veterans Relationship Management VRM Identity and Access Management IAM contract in partner with Deloitte Touches LLP. Responsible for COTS and SOA Web application testing. Developed formal test plan, artifact reviews, requirements analysis, system test script development, test script execution, regression testing and defect generation all within a fast pace Agile incremental and iterative software development process. Develop and supports RTM, Use Case document and Master Test Plan, in accordance with the VA's ProPath documentation templates. Responsible for testing and documentation for the following IAM projects: Specialized Access Control IBM DataPower XI50 , SSOi CA SiteMinder , Provisioning CA Identity Manager , and e-Signature IBM DataPower XI50 IAM work streams. Execute manual testing using the IBM Rational tools ClearQuest, ClearCase, and Rational Quality . Provide mentoring and training to junior level test engineering as needed. Maintained and support Requirements Traceability Matrix RTM throughout each test cycle. Possess excellent communication skills and dedicated to high quality and exceptional results on all task assignments.

Confidential

SCIENTIST/SENIOR TEST ENGINEER

Responsible for providing IV V analysis and test engineering expertise to support the Veteran Benefits Administration VBA 's system migration from a paper-intensive claims process to an electronic system using IBM Service Oriented Architecture SOA technology as the method of system integration and using Agile as the Software Development Life Cycle SDLC for software application development. Provide superior system analysis techniques and testing experience in support of the Veterans Benefits Management System VBMS and the Rating Board Automation VBMS-R system applications. Responsible for formal test plan development, artifact reviews, requirements analysis, system test script development, test script execution, regression testing and defect generation all within a fast pace Agile incremental and iterative software development process. Participate in Scrum standup meetings, defect management reviews and Sprint release meetings in order to maintain a strong understanding of the application development status for each build release. Accountable for creating test scripts from Use Cases and User Stories for each rapidly developed Sprint release cycle. Execute all manual and automation testing using the IBM Rational Jazz platform of testing and development tools RQM, RFT, RTC and RRC . Provide mentoring and training to junior level test engineering as needed. Maintained and support Requirements Traceability Matrix RTM throughout each test cycle. Possess excellent communication skills and dedicated to high quality and exceptional results on all task assignments.

Confidential

SR. QA TEST ENGINEER

Supported the GSA Federal Public Key Infrastructure FPKI system redesign project. Responsible for FPKIA Repository Build Manual and Operating Procedures documentation analysis and review. Generated a substantial number of technical comments and made a number of procedural corrections on the document. Maintained and controlled Requirements Traceability Matrix RTM . Design Detail Test Procedures outline for Release-2 of the project. Established requirements traceability to one or more test scenarios and provided success criteria for each test case. Installed Isode MVault Repository software on CentOS x64 Virtual Machine VM ware used as the FPKI repository server in the Lab. Configured and set-up the Lab repository machine for the following directory functions: Configured a Master Directory DSA, Master Directory Information Tree DIT , Shadow Directory DSA, and created Shadow agreement from the Master DSA, all for the purpose of managing PKI Certificate Authority CA and Certificates Revocation List CRL publishing. Recover Master DSA after failure. Restore a Master DSA from a backup of its dsa-db on the Lab VM machine. Provided development level testing and troubleshooting support on product configured in the Lab. Worked with senior level FPKI MA consultant and documentation support team on the update and editing of Lab repository documentation. Generated weekly reports to senior level management. Familiar with asymmetric and symmetric key technology.

Confidential

Sr. Software Test Engineer

Sr. Software Test Engineer in the Lab for IV V testing and analysis on Consular Affairs application services. Provided User Acceptance Test UAT support to CST software development groups for the Software Development Life Cycle SDLC implementation. Responsible for test plan development, defects tracking, completeness and correctness of the associated Intellectual Properties IPs/CIs to meet the Bureau and Departments business requirements. Functioned as a Sr. Software Test Engineer in the Travel Document Issuance System TDIS Lab with hand on experience on multiple web base applications, client/server applications, databases, rational tools, and hardware equipments document / photo scanners, barcode scanners, and passport book / card production . Day to day duties consist of the following: use case analysis, test case creation, functional and regression testing, defect tracking, XML analysis, SQL queries SQL Server and Oracle , trouble shooting system failures, and interfacing with developers and the costumer. Performed as Project leader on User Manager, and Visa Request System web applications. Created the following deliverable: Level of Effort LOE , Service Request Proposals SRP , Test Plan, Quick Test Report, and Final Test Report.

Confidential

CAREFIRST BCBS SR. QA TESTER

Lead UAT tester on validating AUDIT reporting function from front end to backend. Created test scenarios where user updated pricing data Rate sheets , changed contract information data Fee Schedule , and changed medical code data Code Groups on the front end of Trizetto NetworX Pricer application. Validated that Oracle database captured and created audit trails of user on the backend as required by functional specification. Designed SQL and stored procedures for regression testing. Trained testers on Mercury Quality Center MQC tool for test case development and defects tracking. Lead and trained tester on Mainframe functions to capture insurance claims pricing data. Validated insurance claims pricing functions worked correctly on legacy system and verified that the same insurance claims priced correctly by the enterprise wide insurance claims pricing system. Created insurance claims test data and scenario using MS Excel spreadsheets. Sr. QA tester on test data development for web base, client server and mainframe applications. Test tools consist of MQC for test case management and defects tracking, Test environments consist of the following: EWRPN, FLEXX and NASCO claims processing systems, Trizetto NetworX Pricer, ORACLE 10g, TOAD, IBM CICS mainframe systems and DB2. Working knowledge of Healthcare 837 P and I claim pricing system, Ratesheet codes, Fee Schedule and Code Groups. Responsible for requirement analysis, scenarios, test case, tests plan development and test execution. Generated defects, weekly reports, and fine tuned QA test process for efficiency and accuracy

Confidential

QUALITY ASSURANCE ENGINEER

  • QA Lead and UAT tester on GSA Identity Management interface specification requirements. Conducted decomposition analysis and developed requirements traceability matrices for SAML 1.0 and 2.0 Interface Specifications. Lead developer of the Lab QA Process. Conducted internal audits to ensure compliance with the Lab Concept of Operations specification. Created test plan,
  • report and executed Acceptance Testing for the coverage of all e-Auth specification versions 1.0, 1.0.1, 1.1 and 2.0 as requested by GSA. Verified and validated Relying Party RP and Credential Services Provider CS metadata, product configuration, transactions and assertions in both windows and Linux environments. Experience on the following Identity Management Products as follows: CA-eTrust SiteMinder 6.0.202.708, Entegrity-AssureAccess v3.0.8, Entrust- GetAccess v7.0, HP- Select Access v5.2, IBM- Tivoli Federated Identity Manager v6.0.1, IBM WebSphere DataPower XML Security Gateway XS40 v6.0, Oracle Identity Management CoreID Federation 2.5, RSA Security Federated identity Manager V2.5LA and SUN JES Access Manager Q2004.

Confidential

SR. TEST ENGINEER

Responsible for formal test plan development, integration /system test execution, and system life cycle analysis. Conducted testing and validation on HIPAA Patient ID system modifications for X12 834, 837, and 835. Tested and validated Identity Management CITT implementation as it pertains to the upgrade to CARE and Facets enrollment systems. Supported End-to-End Thread testing. Reviewed and updated Facet/FLEXX test plan and executed testing. Validated test files for CARE, Facets, and NASCO. Generated DB2 queries against CMDB and the 20 tables to validate patient enrollment and claims refresh. Tools consist of FILE-AID, InfoReports, CleverPath, and UltraEdit-32 for test data analysis. Rational ClearQuest is used for defects logging and tracking. Environment: Healthcare, EDI, RUP, DB2, IBM OS/390, TSO, White box, Black Box Testing, UAT testing, excellent oral, and written communication skills.

Confidential

EDI TRADING PARTNER TEST COORDINATOR,

Responsible for coordinating, monitoring and verifying the successful testing of HIPAA Payer Transactions among 800 Trading Partners and the State of Virginia Medicaid Management Information Systems . Validated the following: 837 Health Care Claims or Encounters , 835 Health Care Claims payment/ Remittance , 270/271 Eligibility request/Response , 834 Enrollment/Dis-enrollment to a health plan and NCPDP Batch/NCPDP Point of Sale. Skills/Qualification: 997,ftp,Claredi Velocedi, Companion Guide, Crosswalk, HIPAA Implementation Guide, Black Box Testing, White Box Testing, Quality Management, Coordination, Time Management, and Development.

Confidential

BUSINESS/QUALITY ASSURANCE ANAYLST,

Responsible for communicating with healthcare providers and state government insurance payers Medicare, Medicaid, Blue Cross/Blue Shield to set up Electronics Data Interchange EDI technology for HIPAA electronics insurance claims processing using ASCXN12 transaction sets. Conducted QA/Business Analysis on ANSI 4010, data mapping and testing 837 and 835 transactions. Ensured that customer and vendor provided all necessary HIPAA data formats, communication protocols and proprietary business specifications for problems against the EDI production system to upper level management. Assigned problems to appropriate software or system development team for software changes and system upgrades. Work environment consists of data mapping analyst, communication protocols, HIPPA transaction sets, UNIX, C , shell scripts, WEB technology and GUIs. Strong communication and team work experience.

Confidential

EMPACTHEALTH.COM, MANAGER, QUALITY ASSURANCE TESTING

Function as a QA Test Manager in a fast pace e-commerce Pre/IPO .COM company for the Healthcare industry. Supported the development of an internet marketplace connection between the Buyer and Supplier of Hospital goods and services. Involved in the modification and upgrade of Lawson Insight 8.0. Responsible for QA of the design implementation and application testing. Familiar with the Lawson Procurement Suite PO, GL, AP and TAX . Responsible for documentation analysis of design, requirement and functional specifications as they pertain to testing. Support the conversion of Lawson legacy base to Unix-client/server and web base technology. Functioned in a Windows NT environment. MS Exchange Server, ASP, EDI, SQL7 Server, VB GUI, Java, COBOL, Microsoft Outlook, Microsoft Office 2000 and Rational Unified Process. Responsible for coordinating and planning test. Communicate with developers and managers concerning testing and design issues. Generate problem reports and weekly status reports.

Confidential

QUALITY ASSURANCE ANALYST/TESTER

Responsible for system testing Oracle and PeopleSoft financial 7.5 GL, AP, Reports applications. Conducted both manual and automated SQA Robot testing. Day to day job consisted of executing test scripts for running financial reports, database queries and application security settings. Verified PeopleSoft panel design was properly implemented according to design and requirement specification. Conducted acceptance testing with the application users and communicated any problems or concerns with the developers. Executed regression testing on design changes, code modifications and code fix to ensure that new code and existing code worked properly. Logged problems in PVCS Tracker. Participated in technical interchange meetings to resolve outstanding issues. Communicated with developers and management orally and in writing to ensure schedules were met. Utilized Lotus Notes 4.6 for configuration management, for problem reporting and for LAN communication among team members.

Confidential

QUALITY ASSURANCE ANALYST/TESTER

Responsible for testing Visual Basic and Delphi GUI application on a Client/Server system. Oracle was database server. Ingram system is a barge shipping application. It consists of Scheduling and Business. Test environment consist of Windows NT Workstation, Microsoft Access Bug Tracker tool for logging bugs, Microsoft Visual SourceSafe for documentation/configuration control and Novell Group Wise 5.2 for email communication on the LAN. Conducted analysis on system requirements and system business rules. Developed test cases, test scripts and executed the test. Verified that Oracle database tables were properly populated using PL/SQL Developer tool. Functioned as a QA/Tester in an application development environment. Communicated with developers to resolve problems and outstanding testing issues. Conducted unit test, system test, integration test, and regression test and acceptance test. Responsible for installing build releases on my workstation for testing. Also, responsible for testing RoboHELP for contents.

Confidential

QUALITY ASSURANCE ANALYST/TESTER

Responsible for Y2K remediation testing for State of Florida Unisys , and Tennessee State Governments mission-critical systems. Operated with TSO legacy facilities to access COBOL II programs, IMS databases, JCL, copybooks and production applications code. Developed test plans and test scripts in MS/Word. Conducted systems validation tests on Novell Work stations Verified both interface and test data using manual analysis and automated tools. Generated thousands of client notices by merging client name and address file with a NOTICE template using MS/Word and a FoxPro database. Monitored FMMIS interface for daily statistics and weekly reporting.

Confidential

QUALITY ASSURANCE ANALYST/TESTER

Responsible for testing MCI's Multimedia Web-base Technology. Developed test plans and tests scripts using MS/Word for documentation. Conducted acceptance testing on JAVA and HTML applications. Verified that Netscape and Explorer browsers, WWW, JAVA, HTML, GIF and JPEG all functioned according to design and requirements specifications. Also, verified customer service functions such as credit cards and email worked properly. Executed regression testing on design changes, code modifications and code fix to ensure that new code and existing code worked properly. Documented and logged all software errors in PVCS Tracker, error-tracking tool.

Confidential

IBM, INC. SOFTWARE TESTER

Tested IBM Information System technologies, consisting of a smart scanner, OCR technology, data processing and a DB/2 database. The system could be customized to process, virtually, any kind of form layout insurance, tax, etc. with or without remittance columns running on a Windows/NT platform with OS/2. Developed the test plan for this system as well as the test plans and procedures. Conducted a front-end to back test of the system.

Confidential

SOFTWARE ENGINEER

Responsible for the verification and validation of the Unit Testing of Boeing navigation and communications instrument. Test platform consisted of Windows/NT, IBM PC's C source code, cc mail, MS/Office, PVCS Version Manager and PVCS Tracker. As Project Test Validation Analyst, ensured that testing adhered to Coleman Research test specifications used PVCS Version Manager to control code configuration/version and PVS Tracker to track and troubleshoot problems.

Confidential

COMPUTER SCIENTIST 1 AND

Performed the following analyses on FAA software systems: Code, Traceability, Criticality, Syntax, Assumptions, Exception Handling, Data Structure, Data Flow/Usage, Interface and Structural. Conducted systems integration and Independent Validation and Verification IV V for FAA systems. Manually analyzed documentation and software to ensure that the designs conformed to system specifications. Conducted audits and code reviews. Wrote management reports concerning problems encountered in the analyses. Conducted data analysis and IV V on all software development phases of the FAA Beacon Sensor System Mode S , and the Terminal Doppler Weather Radar TDWR System in accordance with DOD-STD-2167 technical specifications. Responsible for solving real-time software problems verifying audits and reviewing Engineering Change proposals ECP's for implementation and technical accuracy. Participated in Technical Interchange Meetings TIMS and Critical Design Reviews CDR's with developers to resolve outstanding technical issues. Reported meeting results and summarized technical data for senior management review. Conducted data flow, structure and criticality analyses on the following Mode S System projects: Reply Processor, Channel Management, Surveillance Processor, Interrogator Performance Monitor and input/output Firmware.

Confidential

SYSTEMS TEST ENGINEER

Conducted software validation/verification on CGN/SM-2 Navy Weapon Direction System WDS in accordance with DOD-MIL-STD. Conducted engineering field support at Mare Island, CA Combat Training School Command CSTSC for system integration of the CGN/SM-2 Medium Range Missile System MRMS for the U.S. Navy verified the hardware/software systems performance and generated both trouble and progress reports for higher level management. Validated CGN/SM-2 Weapon Direction System WDS against live Navy targets and targets of opportunity. Conducted testing on electronics counter measures and counter-counter measure systems. Responsible for conducting data extraction and data analysis on test runs and scenarios. Worked in the target detection lab using USQ-69 Simulator testing tool to create simulated targets and tracking targets on the PPI system. Project leader for the MK26 Guided Missile Launching System GMLS test documentation Responsible for the accuracy of the test package. Coordinated with the Publications Department to ensure timely delivery and distribution of documentation.

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