TECHNICAL SKILLS

• Languages Java, JavaScript, Ruby, Cucumber/Gherkin, SQL, HTML, XML, C, C , Web Services, Command Prompt, Mobile Development, Object Oriented Development, FORTRAN, Assembly, OpenGL
• Tools HP LoadRunner, QTP, Quality Center, Performance Center, ALM 9.5 / 11, HP Sitescope, Introscope Wily, Git, SVN, IBM RRC, MS Sharepoint, Visio, Excel, Office, Power Point, Outlook
• Methodologies Waterfall, Iterative-Incremental, Standing Agile, ATDD, BDD, Risk-based Testing
• Other Skills Google Power Searcher, Windows Admin, UNIX, Linux, Mac OS X, Android

TECHNICAL EXPERIENCE

Confidential

Requirements Analyst / Special Projects

Environment

Rational Requirements Composer, Ruby, Ruby Mine, SQL Developer, Quality Center, SharePoint, Lotus Notes

Responsibilities

• Wrote a Reference Manual in support of continuous improvement.
• Elicitation and gathering of Business and Technical requirements for large-scale projects.
• Documentation of high-level requirements as well as detailed requirements and tech cards.
• Decomposition of high level requirements into stories for use by testing and development on a standing Agile team.

Confidential

System Data Configuration Lead - PALLM

Environment

Mainframe COBOL , Passport Client, Ruby, RubyMine, SQL Developer, Quality Center, SharePoint, Lotus Notes

Responsibilities

• Key / lead for a small team in support of PALLM.
• Managed the data configuration workflow, timing, and delivery for multiple projects ongoing.
• Created initial Production data spreadsheets to be implemented and unit tested manually
• Manually keyed-in the information on these spreadsheets into the PALLM system, keeping multiple regions in-synch.
• Developed and maintained Ruby automation scripts to perform manual entry tasks using these spreadsheets as input.
• Executed defect triage and manual test execution of several enhancement and defect sniffing efforts for PALLM.
• Uncovered product defects and documented them within Quality Center, including all technical detail involved.
• Attended periodic team meetings and department-wide meetings and participated in team brainstorm discussion.

Confidential

QA Tester

Environment

Quality Center, Windows XP / Vista / 7 / 8, Mac OS X Leopard Mountain Lion, IE 6 / 7 / 8/ 9, Firefox 3.6 / 4 / 7 / 8 / 10 / 12 - 16, Office 2010, Remote Desktop Connection

Responsibilities

• Performed the step by step tasks and activities defined by the assigned test script and/or procedure
• Developed and documented the test cases and test scripts
• Analyzed and decomposed defects reported against test cases/scripts and compared the defective tests to requirement artifacts, design artifacts, and related acceptance criteria to identify appropriate test cases and test scripts corrections
• Renovated, updated, and documented the test cases and test scripts
• Entered and reported defects discovered during QA activities and test executions
• Assigned initial severity and priority to defects discovered
• Attended periodic Defect Triage meetings and department meetings
• Re-tested all assigned defects

Confidential

Performance Engineer

Environment

HP LoadRunner, Quality Center, QTP, Performance Center, Introscope Wily, HP Sitescope, ALM 9.5 / 11, Office 2007, Teradata, Virtual User Generator, Load Generator, Java, JavaScript, XML, Web Services

Responsibilities

• Developed a Road Map for testing activities including test objectives, plans, case and procedure development, and execution
• Executed Load, Stress, Endurance, and Spike Tests via Performance Center applications to measure Response Time against Service Level Agreements and success criteria
• Developed end to end Test Case Scenarios and correlated scripted Business Processes to match real world models
• Planned, Executed, and Analyzed Performance Tests all while directly coordinating with key players in each department
• Maintained detailed Project Plans, Resource Schedules, and Deliverable Timelines
• Used ALM11 for Test Plan, Test Run and Defect Reporting and Tracking
• Used LoadRunner 9.5 / 11 extensively to test Integrated Technologies including Business Objects and Teradata.
• Configured and used SiteScope Performance Monitor to monitor servers in real time and analyze the performance of metrics such as CPU utilization, Memory Usage, and Load Average
• Created accurate Analysis Reports / Project Status Reports for both external auditors and internal senior management.

Confidential

Lead Technician / special Projects

Environment

On-site Technical Support for OS: Windows XP / Vista / 7, Mac OS - Applications: MS Office 05 / 07, Remote Desktop Connection - Browsers: IE 6/7 / 8 and Firefox 7 / 8 Hardware: workstations, PC components, A/V, projectors, printers, cable management, cameras, and SMARTboards.

Responsibilities

• Classroom and Lab Technician, where immediate response was needed to solve issues in an ongoing class
• Kept university technology operationally optimized such as PC images, printers, and mounted ceiling projectors
• Workstation triage of defective software symptoms and system configuration maintenance
• Manually built and provided support for instructional technology, while conforming to enterprise-wide standards
• Installed hardware replacements, software upgrades, and kept the cleanliness of all assigned workstations.
• Cable Management including terminating and running cable according to industry best practices
• Assigned to Special Projects demanding highest level of technical skill and innovation.
• Supported direct management with the training and supervision of new technicians to the team