Systems Analyst Resume Profile

Summary

Motivated, results oriented business professional with 30 years experience in Information Technology.
Significant accomplishments in past 15 years working at Chase/MBNA/Bank of America as Systems Test lead. Manage projects using Microsoft Professional/Quality Center for major applications in the bank.

Skills

Languages:

HTML, ASP, VBScript, Java, XML, ASL, COBOL II, ODBC, SQL

RDBMS:

UNIX, Microsoft Access, SQL Server 6.0

Software:

Quality Center, Microsoft Office products, Visual Interdev, FrontPage 98, Corel, Image Composer, Swish, Flash 5, Webtricity, Adobe Acrobat 5.0

Professional Experience

Confidential

Quality Assurance Analyst

Agile development Acceptance Criteria analysis using Gherkin language to document requirements for development and automation teams.
Meetings held daily with the Business for requirement gathering.
Collaboration with development team to turn those executable specifications that guide coding.
My role is to gather requirements, document the requirement in detail, plan estimation of hours required, write Acceptance Criteria using Gherkin language.
Work with development and automation teams until requirements are tested and implemented.

QA Test Lead

Manage the execution of project test planning for Chase's internet site. Accountable for results related to assigned projects and applications.
Manage offshore resources to keep coordination of testing and planned results to meet project deadlines.
Ensure test requirements are incorporated into the test planning.
Track status and completion of test deliverables.
Runs Daily Defect Calls and ensures fast resolution of issues and defects detected.
Drives test team in planning and issue resolution activities.

Confidential

Senior Consultant System/Software QA

Responsible for analyzing user requirement from High Level and Low Level design documents and producing detailed test plans.
Perform walkthroughs with end users and developers before and after test scripts are executed.
Use Quality Center as the tool of choice for execution of test scripts.
Manage reports calculating defects and make sure resolution takes place in a timely manner.
Assist in design for automation of applications.
Use Six Sigma methodology throughout the life cycle of all projects.

Confidential

Senior Programmer Analyst/Web Developer

Responsible for designing and developing intranet/internet web sites for marketing clients using HTML, ASP, ODBC and SQL.
Gathered user requirements, designed and maintained the majority of the AIG intranet.
Implemented individual internet web sites for four of AIG's Marketing departments. Completed the life cycle of each project.
Reduced backlog of producer paper quote requests by 80 by analyzing workflow and web enabling the quote request system.

Programmer Analyst

Designed and developed application in Gupta SQL Windows, Microsoft Access, COBOL, Cobol II and JCL.
Analyzed business specifications.
Recommended alternative solutions for system enhancements.
Trained users and prepared user manuals.

Senior Business Systems Analyst

Developed and initiated standards and methods for inspections, testing and evaluation.
Provided leadership and direction on all procedures, assigned programs and ensured that product is designed, procured and built in accordance with customer and quality requirements.
Designed and prepared business specifications for new SQL Windows Applications.
Interfaced between end users and programming staff.
Analyzed testing tools on the market and advised management of best suited for department needs.
Drive defect reductions through the use of statistical tools.

Business Systems Analyst

Advised management and resolved major production problems which impact end users.
Coordinated and resolved customer system issues by responding with quality investigations.
Created user documentation.
Trained employees in quality systems, statistical process control and standard problem solving.