SUMMARY

• 16 plus years of IT experience that includes 15 years in Software Testing, 10 plus years' experience in data warehouse and 9 plus years as Test Manager
• Worked extensively in adaptive processes and all phases of the software development cycle for enterprise and product development
• Broad range of experience in delivering effectively to time and budget on a variety of complex, large-scale, often web-fronted projects in various IT sectors including Medicaid and Health, Insurance, Credit Card processing, FDR transaction processing, and B2B / B2C - applications.
• Extensive experience in SDLC implementation models - Agile, SCRUM, Iterative, Waterfall, other short term project implementation models. Its integration with QA methodology
• As Quality Assurance/ Quality Control Manager worked for 7 plus years
• Developed, established, and enforced quality assurance standards and measures for the information technology services within the organization
• Directly managed a contingent of QA Analysts that was involved in research and development phases in support of business cases, proposed projects, test automation implementation, and systems requirements over the course of software development lifecycles
• Displayed proven analytical and problem-solving skills to validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives
• Extensive experience in performing black box testing that includes Functional Testing, Integration Testing, System Testing, System integration test, Regression Testing, User Acceptance Testing, Cross Browser / Platform Testing, Load and Performance Testing
• Extensive experience in Data Warehousing, Cognos Reports, J2EE and .Net platforms
• Strong knowledge of system testing metrics, best practices, and methodologies
• Direct hands-on experience with automated testing tools Selenium with Java, HP QTP, Empirix eTester, Oracle ATS, Radview WebLOAD, HP LoadRunner and other functional and Load and Performance test tools
• Proven data analysis, data verification, gap analysis, and problem-solving abilities
• Experience with statistical reporting and analysis
• Good project management skills and substantial exposure to project-based work structures
• Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts
• Prepared test plans - includes resource planning, test estimation, test strategy/approach
• Conducted reviews and testing - data modeling, database architecture concepts
• Streamlined development and QA processes
• Established and managed test automation infrastructure that allowed Development and QA to more efficiently work together
• Introduced cross-training of QA and development engineers: Program increased identification of defects and decreased overall number of defects
• Enhanced communications between Development, QA, and Training groups Increased training of engineers, resulting in improved quality levels Improved delivery of training materials to field consultants and customers
• Participated in application architecture decisions including hardware/software selection, environment configuration and setup
• Played a key role in planning, requirement gathering and analysis, cross-functional implementations across multiple technologies and cross-team coordination
• Ability to manage and coordinate multiple concurrent projects with staggered deadlines and due dates, across different team
• Excellent verbal and written communication skills with the ability to clearly present complex business and technical topics to a wide array of business, technical, and executive audiences.
• Experience in interviewing and recruiting QA engineers, manage resources, write quarterly team objectives, provide performance feedback
• Proven top performer and team leader that enjoys challenging assignments in a dynamic and fast growing workplace
• Performed risk analysis and developed/implemented risk mitigations Also managed and facilitated the resolution for critical issues
• Energetic and self-motivated team player/leader and proven ability to work in both independent and team environments
• Experience implementing SEI-CMM in both a development and a maintenance environment, and for large and small projects
• Conducted SQA audits and inspection to verify compliance with organizational policies and processes
• Ability to interpret the CMM /CMMI and to apply appropriate judgment in tailoring the model

SKILL SETS

PROJECT DETAILS

Confidential

Position: Test Manager

Working as QA Test Manager for Client Robert W Baird on PWH Data Moderation implementation. Baird has 170 plus application and appx. 500 reports relies on 2 major data repositories: AS400 and the Windows Data Warehouse. These systems provide Baird with most of the client and next-day trade data for - Operations and Client Reporting, Compliance, and Application Integrations. This implementation has 2 major task involved first one was database migration from SQL Server 2005 to SQL Server 2014 which includes conversation of data, SSIS packages and SSRS package and second to focus on re-design the database for modernization and simplifying the data design model. This improves the experience of the consumers as well as the foundation for future improvements in data ingestion, data aggregation, and data analysis for Baird and Baird's customers.

Responsibilities:

• Prepare test strategy, plans and ensure traceability throughout all test phases functional, integration and system testing of the software development lifecycle.
• Responsible for the development, establishment, and enforcement of quality assurance measures and testing standards throughout their development/product lifecycles
• Gather data and provide Agile metrics
• Discuss requirements and stories with the development team
• Engage in lightweight Agile program management
• Responsible for Test Status reporting to the project management
• Responsible for Defect Management and conduction review meetings with Business project stakeholders
• Responsible for effort estimation for testing both manual and automated and conducted resource planning.
• Responsible for daily task allocations to the team members, keeping Time Tracking / Work Management System up to date on a daily basis
• Responsible for leading QA teams of functional and automation including Performance testing resources in meeting expectation.
• Study and evaluating Business Requirements, Business Specification Design, Data Architecture logical data models and then trained test team to improve testing.
• Maintain end to end traceability of requirements to test cases to defects
• Managed a team of 3 engineers

Environment: People-Soft SQL-Server, Microsoft SSIS/SSRS Rally Test Complete Share Point, Excel, MS Project Plan, Visio, Power point, Unix, Windows. AS-400

Confidential

Position: QA Lead

Working as Software Test Manager for Federal Employee Program Director's Office FEPDO multiple IT projects Budget Plan, Cost Budget, Fraud Investigation Management System FIMS , ICD-10 Data Warehouse Implementation, Care Coordination Technical Infrastructure CCTI Data Warehouse Implementation and Production Test Support for BI and DW.

Responsibilities:

• Prepare test strategy, plans and ensure traceability throughout all test phases functional, integration and system testing of the software development lifecycle.
• Responsible for the development, establishment, and enforcement of quality assurance measures and testing standards throughout their development/product lifecycles
• Responsible for Test Status reporting to the project management
• Responsible for Defect Management and conduction review meetings with Business project stakeholders
• Responsible for effort estimation for testing both manual and automated and conducted resource planning.
• Responsible for daily task allocations to the team members, keeping Time Tracking / Work Management System up to date on a daily basis
• Responsible for leading QA teams of functional and automation including Performance testing resources in meeting expectation.
• Study and evaluating Business Requirements, Business Specification Design, Data Architecture logical data models and then trained test team to improve testing.
• Maintain end to end traceability of requirements to test cases to defects

Environment: HP Quality Center, HP LoadRunner, IBM ClearQuest, IBM Requisite Pro, Selenium with VB, Java, J2EE, Ab Initio, Cognos10, DB2, SQL-Server, Microsoft SSIS, SharePoint, Excel, MS Project Plan, Visio, Power point, Unix, Windows

Confidential

Position: Software Test Manager

MERP was Medicaid Enterprise Restructuring Project to replace the existing legacy MMIS and ICD-10 Remediation. The MERP system is a web-based automatic claims processing system. Its included Care Management, Recipient and Eligibility, Provider, Prior Authorization PA , Reference, Third Party Liability TPL , and Drug Rebate DRG system. The MERP system integrated with various commercial off-the-shelf applications Siebel, Point-of-Sale, IVR and the imaging systems. Also various HIPPA EDI transactions were used to integrate providers and managed care organizations. Implementation also included Data Migration from Legacy System Data Warehouse to support Operational, BI and CMS reporting.

Responsibilities:

• Managed members of the quality assurance / quality control team, and ensure that aggressive deadlines were met
• Prepared test strategy, plans and ensured traceability throughout all test phases functional, integration and system testing of the software development lifecycle
• Responsible for the development, establishment, and enforcement of quality assurance measures and testing standards throughout their development/product lifecycles
• Test Management including Test Estimation, Environment Management, Test Data Management and Defect Management
• Responsible for ROI, Metrics Management and Test Status reporting and to the project stakeholders and senior management
• Planned, arranged, and controlled meetings and relations with client/development staff during test planning and throughout subsequent testing activities
• Responsible for effort estimation for testing both manual and automated and conducted resource planning and allocation
• Responsible for daily task allocations to the team members, keeping Time Tracking / Work Management System up to date on a daily basis
• Responsible for leading QA teams of functional and automation including Performance testing resources in meeting expectation.
• Responsible for setting up Automation framework and pilot and implement testing tools, identify and automate test cases, implement automation strategy for various types of test releases and test phases
• Managed all risks associated with the testing and took preventative action when any risks become unacceptable
• Studied and evaluated Business Requirements, Business Specification Design, Data Architecture and logical data models and then trained test team to improve testing
• Maintained end to end traceability of requirements to test cases to defects
• Ensured and reviewed the deliverables prepared by team before delivering to clients
• Managed client expectations regarding deliverables and ensuring deliverable acceptance
• Responsible for continuous research and investigation of utilizing automated test tools, both purchased and freeware.
• Provided training and mentor for QA/QC staff and other junior staff members
• Planned and conducted performance appraisals of QA/QC staff
• Managed team size of 18 testers

Environment: J2EE, DataStage, Cognos, Oracle10g/11g, Empirix eTester, WebLOAD, VB Scripting, SharePoint, COBOL, Excel, Project Plan, Visio, PowerPoint, UNIX, Windows, JIRA, Selenium with Java

Confidential

Position: Data Warehouse Test Manager

Worked as Software Test Manager DWIR and Data Analyst for Confidential- ProviderOne Project. ProviderOne is a re-procurement project to replace the old legacy WA Medicaid Management Information System MMIS which used for 30 plus years. The new system affects all Medicaid services and payments for the health, pharmacy, dental, mental health and substance abuse issues for children in out of home care. The New MMIS system is a web-based automatic claims processing system. Its subsystems include Claims, Care Management, Case Management, Recipient Eligibility, Provider, Prior Authorization PA , Reference Systems, Third Party Liability TPL , and Drug Rebate DRG . The main claims processing is performed by a proprietary rules engine developed by CNSI. The MMIS system integrates with various commercial off-the-shelf applications such as Oracle Financials, Siebel, SXC Point-of-Sale and the HTC imaging system. Various Health Insurance Portability and Accountability Act HIPAA transactions are used to integrate providers and managed care organizations. Implementation also includes Data Migration from Legacy System Data Warehouse to support Operational, BI and CMS reporting

Confidential

Position: Data Warehouse Test Manager

Worked as Software Test Manager DWIR and Data Analyst for State of South Dakota - SD MEDX project. SD MEDX system enhanced ability to meet the needs of the individuals DSS served by supporting more efficient and timely payment processing, enabling access to important information for our providers and recipients, and helping us to manage South Dakota Medicaid more effectively. The SD MEDX system was a web-based system that included Claims Processing, Care Management, Case Management, Recipient and Eligibility, Provider, Prior Authorization PA , Reference Systems, Third Party Liability TPL , and Drug Rebate DRG . The main claims processing was performed by a proprietary rules engine developed by CNSI. The MMIS system integrated with various commercial off-the-shelf applications such as Siebel, SXC Point-of-Sale and the HTC imaging system. Various Health Insurance Portability and Accountability Act HIPAA transactions were used to integrate providers and managed care organizations. Implementation also included Data Migration from Legacy System HEDIS Data Warehouse to support Operational, BI and CMS reporting.

Responsibilities:

• Included Test Planning and Test Automation for Data Warehouse, Data Conversion and Reports implementation
• Managed members of the quality assurance / quality control team, and ensure that aggressive deadlines are met
• Responsible for conducting client meetings and inter-team coordination
• Studied and evaluated Business Requirements, Business Specification Design, Data Architecture and logical data models for Data conversion, Data Warehouse and Reports
• Responsible for validating, implementing and sequencing of different processes, mapping of Database tables and logical data models to physical data models
• Responsible for data planning, data preparation and test environments
• Involved in interpreting and converting business rules and customized match rules into test cases
• Responsible for day-to-day task allocations to the team members, keeping IT Time Tracking/ Work Management System up to date on a daily basis
• Ensured and reviewed the deliverables prepared by team before delivering to clients
• Managed client expectations regarding deliverables and ensuring deliverable acceptance
• Responsible for implementing functional, integration and system testing strategies
• Responsible for the development, establishment, and enforcement of quality assurance measures and testing standards for new enhancements to existing applications throughout their development/product lifecycles
• Provided training and mentor for QA/QC staff and other junior staff members
• Planned and conducted performance appraisals of QA/QC staff
• Managed team size of 10 testers

Environment: DataStage, Cognos, Oracle10g/11g, Access, SQL Server 2005, Empirix eTester, WebLOAD, VB Scripting, ClearCase, ClearQuest, SharePoint, COBOL, Excel, Project Plan, Visio, PowerPoint, UNIX, Windows, J2EE

Confidential

Position: Team Lead

This system was relatively new system that replaces 7 very old legacy Loss Processing Systems commissioned in 1958 . Loss-DB processes active Traveller's losses, St. Paul WC Workers Compensation losses and Travellers Reinsurance. The project was all about integrating Loss incurred information of Travellers and STP's to create a data warehouse.

Responsibilities:

• Analyzed existing business requirements, business Specifications design, data architecture and logical data models
• Performed functional, integration, and system testing for Data warehouse implementation
• Responsible for validating, implementing, and sequencing of different processes, COBOL copybook mappings to database tables and logical data models to physical data models
• Prepared test plans, test strategies, test conditions, and test scripts for complex enhancements, development and problem requests
• Performed functional and end- to- end testing
• Tested high volatility ETL processing for large data sets
• Interpreted business rules into highly customized match rules and converted into test cases
• Evaluated results and implemented enhancements
• Developed complex SQL queries for COBOL Data conversion verification, Simple and Complex Rules - Data flow for verification and valid bulk data verification
• Worked directly with internal functional area groups and the client groups to identify and resolve problems during test prep and test execution
• Led a team that had a size of 5 testers
• Responsible for daily task allocations to the team members, and tracking project plan and project status

Environment: Teradata, Quality Center, Quick Test Pro, VB Scripting, VSS, COBOL, Excel, Project Plan, Visio, PowerPoint, UNIX, Windows

Confidential

Position: Test Lead

This project was intended to replace the existing Documentum System, backward compatibility with other Dependent systems, and integrate to portal. Mainly involved in the content and metadata management submission and updating , content entitlement internal and external targeting , and document publishing and content delivery to all internal and external views. Denali also built a new confidential content pipeline, reporting, and provided the ability to submit the enhancements information for the Division and Field users.

Responsibilities:

• Analyzed existing data/reporting architecture and evaluating logical data models
• Performed functional, integration and system testing for Data warehouse implementation for Denali Application
• Performed functional, integration and system testing - in Business Reports - with Business Objects.
• Validated, implemented flow and logical data models to physical data models mapping
• Tested high volatility ETL processing for large data sets
• Proposed areas of improvement in the data model
• Interpreted business rules into highly customized match rules and converted into test cases
• Evaluated results and implemented enhancements
• Defined the test approaches and test strategies and prepared test plans
• Built and maintained test scripts for ETL and business analysis reports
• Developed the complex SQL queries for data verification and validate bulk data

Environment: Teradata, MicroStrategy 8.0, SQL Server 2005, .Net 2.0 with VB, IIS Server, Oracle, Documentum, XML, MS Excel with VB Macros, T-SQL, MS-Word, MS Project, VSS, Quality Center

Confidential

Position: Test Manager

Recall's main line of business was to provide integrated information management solutions that supported the entire life cycle of company's information from indexing to secure destruction.

Responsibilities:

• Managed Project Budget, provided project forecasts, ensured accurate time reporting, reviewed invoices, analyzed project profitability, revenue, monitored budget versus actual
• Monitored changes in scope, facilitated agreement between stakeholders, and drafted change orders
• Regular Reporting on project status to clients and internal stakeholders
• Reviewed and analyzed business requirement documents and technical specifications
• Worked on reengineering business processes by utilizing formal and informal methodologies
• Involved in performing Black Box testing - Functional Testing, System Testing, Regression Testing, and User Acceptance Testing of all modules
• Responsible for the preparation of test plans, test strategies, and time estimates for Black Box testing
• Responsible for design, review and approval of manual test cases and test scripts for Black Box testing
• Updated project tracking tools such as HP IT Governance Kintana , MS Project Plan
• Trained team members in all aspects of business processes, software development, and strategic planning
• Implemented iterative testing methodologies
• Conducted root cause analysis for all the defects reported during project testing
• Maintained metrics of key test criteria and work allocation to the testing team
• Responsible for defect review and defect prioritizations
• Organized and supervised formal reviews of documentation Help Manual, Technical Manual and User Manuals
• Managed and facilitated the resolution of issues

Environment: MS project, ITG Kintana, Data Warehouse and Business Intelligence using SQL Server-2005

Confidential

Position: Test Manager

Worked as Test Manager for PWC to provide extensive solutions and services designed to suite specific business needs such a GlobalVatOnLine - all the VAT news and information you need from around the world. eMaximin - a web enabled tool to assist you with collecting and evaluating the data needed to produce your transfer pricing documentation. Employment Tax Solutions - quick and easy access to information, products and tools to help you deal efficiently with employee tax and NIC issues

Responsibilities:

• Managed Project Budget, provided project forecasts, ensured accurate time reporting, reviewed invoices, analyzed project profitability, revenue, monitored budget versus actual
• Monitored changes in scope, facilitated agreement between stakeholders, and drafted change orders
• Regular Reporting on project status to clients and internal stakeholders
• Responsible for review and verification of customer technical requirements, system engineering architectures and designs, and proposed solutions to meet customer requirements
• Responsible for preparation of test plans, test strategies, test approaches and time estimates for Black box testing
• Coordinated with Project Managers, Business Analysts, and Application Developers to gather requirements for testing and develop estimates for test documents
• Responsible for daily Task allocations for the team members, and for updating the project plan and project status
• Updated reports and defects as status changes to the management on an ongoing basis
• Alerted client on defects and level of risk associated with each of defects and kept thorough records of defects
• Provided input and assistance in the development of continual process improvement
• Kept project managers and technical staff informed of factors that may affect a timely rollout of the product or project
• Responsible for design, review, approval and execution of manual test cases and test scripts for Black box testing
• Provided effective written and verbal communications of technical results to Client Manager and business team leaders

Environment: MS project, Test Manager, Lotus Notes application

Confidential

Position: Test Automation Lead

Worked as Test Automation Lead for GE on real estate application GE Resource. GE Resource was a Decision Tracing Application, which was deployed in GE Real Estate and accessed with a Browser Interface. The application has undergone many changes to enable it to maintain its contemporaneity with extant laws and requirements. Scope of the project addressed QA testing to be carried out as a pilot for Approval Module and version release enhancements of RE Source application. Scope of QA Testing included functional, integration, and regression testing, using automation wherever possible.

Responsibilities:

• Analysis of documented customer technical requirements, system engineering architectures and designs to verify that proposed solutions meet customer requirements
• Responsible for preparation of test plans, test scenarios and detailed test cases for Black box testing
• Responsible for preparation of Automation test plans, Design and creating test script for regression testing using QTP
• Responsible for preparing the test data for testing the components

Environment: QTP, VSS, JHTML, Java, HTML, JavaScript, UNIX Shell Scripts, Blue Wire, Sun Solaris 7.0, Windows 2000, Apache, Oracle, IIS, .Net, Tomcat

Confidential

Position: Team Lead

Worked as QA consultant Test Lead . E-Duction's patented financial technology was the backbone to the interest-free e-Duction Master Card Clear Card no cost and easy-to-implement employee benefit that introduced the payroll Exchange and Deduction technologies. Payroll Exchange, the technology behind e-Duction Clear Card that allowed employees to initiate payroll deductions at the point-of-purchase, could convert an unlimited number of transactions from any source into a user-defined number of payroll deductions and automatic payroll deduction technology that allowed employees to pay for products and services through a series of interest-free deductions from their future paychecks.

Responsibilities:

• Analysis of documented customer technical requirements, system engineering architectures and designs to verify that proposed solutions meet customer requirements
• Responsible for planning of test strategies and design of test cases for new releases as well as maintenance release to perform Black box testing
• Responsible for estimating hours needed for all testing efforts for Black box testing
• Responsible for preparing the test data for testing the components for Black box testing
• Responsible for testing software upgrades, enhancements and defect fixes in order to verify the accuracy of the programming and its interaction with other areas of the software
• Developed the detailed software/system test procedures to validate that proposed solutions meet customer requirements
• Participated in the software maintenance requirement processes to identify system defects, and the appropriate development/engineering group to develop a solution
• Responsible for preparation of test plans and created automated test script for load and performance testing using WebLOAD
• Maintained metrics of key test criteria, and develop the plans for improved efficiency in the area of integrating systems performing system testing
• Involved in the Integration Testing, Functional testing, Black Box testing
• Performed cross browser testing on different versions of IE and Netscape browsers
• Actively participated in defect reviews and defect prioritizations
• Interacted with the developers as well as business managers on application defects and ensure issues were resolved

Environment: WebLOAD, Visio, WinCVS, Oracle Enterprise Manager, J2EE, HTML, JavaScript, XML, UNIX Shell Scripts, JBuilder, Sun Solaris 7.0,Windows 2000, Apache, WebLogic 6.1, Web methods 4.6

Position: QA Consultant

Worked as QA consultant Test Lead . AirClic - enabling enterprise applications and services make sense for business in a variety of ways. Used web-enabled devices fitted with laser scanners, employees and customers can easily and accurately access key services and applications drive directly to critical information. Enabled companies to deliver easy-to-use mobile solutions, using barcodes and numbers to link end-users to content, applications and the Internet.

Responsibilities:

• Responsible for study of user requirements, analysis and design of system
• Creation of detailed test plans, test data and test design for testing new functionality/ enhancements
• Performed the Black box testing - regression testing, Cross-Browser/Cross-Platform test, Integration test and Component testing
• Responsible for creating and running test automation scripts using WinRunner and LoadRunner
• Responsible for updating the existing test cases for new enhancements
• Integrated requirements, test plans, test schedules and defects into test directory to enable information to flow efficiently between different testing stages
• Actively participated in enhancement meetings focused on making the product more effective in real-time scenario
• Led and defined test assignments for 6 QA Engineers
• Trained staff in creating, debugging, and executing test plans
• Assisted the team in reporting and reviewing defects

Environment: Test Director, WinRunner, Load Runner, Team Track, various WAP/ J2ME/ RIM device IE and Netscape Browsers, J2EE, HTML, JavaScript, XML, JSPs, Sun Solaris 7.0,Windows NT, MAC, Apache, Web logic 5.1, iPlanet's Directory Server, IIS, Oracle 8i, SQL Plus