OBJECTIVE:

To obtain a senior level position that will enable me to apply my experience and IT skills in the area of systems quality assurance QA and configuration management CM to reduce operational and systems development cost through best practices, processes and automated testing. Knowledge and expertise in system test case definition, unit testing, integration testing, regression testing, smoke testing, n-tier testing, CM process definition, CM procedures and automation.

METHODOLOGIES, FRAMWORKS CONCEPTS

• Capability Maturity Model Integration Level 3 Service Oriented Architecture SOA
• Software Development Lifecycle SDLC Regression Testing, Integration Testing
• Unit Testing, Functional Testing Acceptance Testing, Load Testing
• Performance Testing, Stress Testing Alpha Testing, Beta Testing
• Change Control Process Change Control Board CCB Governance
• Rational Unified Processes RUP Agile Testing Methodology

Software/hardware Skills

• Testing Tools: Team Foundation Server, IBM Rational Functional Tester, Clear Case, Commview, HP Mercury Tools,
• Requirement Tools: DOORs
• Configuration Management Tools: Visual Source Safe VSS , Serena Team Track, Rational Clear Quest, HP Mercury Quality Center, etc.
• Office Tools: MS-Word, Excel, MS-Project, PowerPoint, Outlook, MS-Access, MS-SharePoint
• Operating Systems: Windows 2000/XP/Vista/7, Unix Solaris, Linux
• Databases: SQL Server 2005, Oracle 10g, MS Access
• Programming Languages: J2EE, Visual Basic, VB.Net, TSQL, PL/SQL, ANSI SQL
• Other Technologies: Business Objects Crystal Reports

Key Qualifications:

• Experienced in defining and documenting functional and business requirements, requirement specification, data analysis/models, and design documents.
• Expertise skills in writing system integration Test plans, Test Cases, and generating software defects reports using Clear Quest, Clear Case and Team Foundation Server.
• Have hands-on experience with, Quality Center QC , DOORs and SQL.
• Experience in tracking, preparing report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status.
• Experience in managing and defining configuration management processes, change control board and governance.
• Broad experience in using different testing skills such as, regression, user acceptance, compliance testing, WhiteBox and Blackbox testing.
• Experienced working in CMMI level3and ISO 9001 process environments
• Knowledgeable in testing Enterprise Resource Planning ERP and Customer Resource Management CRM systems.
• Strong knowledge of various SDLC methodologies Waterfall and Agile
• Strong leadership skills as well as a good team player with excellent problem solving skills, technical, oral written communication.

PROFESSIONAL EXPERIENCE

Confidential

• Develops use case scenarios, test Data, test cases, user acceptance test cases based on business requirements
• Utilizes Quality Center to document test cases and defects discovered during testing phase
• Proposes and designs root cause analysis, retesting of defects and contributes to defect management
• Interacts with software developers to analyze defects found during testing
• Creates Requirement Traceability Matrix by mapping test cases to requirement in Quality Center
• Creates Test Case Specification document, test case design and conduct a test script walkthroughs with leads
• Ensures content and structure of all testing documents / artifacts are documented and maintained
• Supports testing process such as functional testing, smoke testing, regression testing etc, throughout the development cycle
• Assists end users during User Acceptance Testing
• Defines the testing methodology for the testing team regarding new projects and programs
• Reviews the solution architecture of all releases to derive testing approach and test cases

Confidential

• Performs and participates in all aspects of verification of system and functional requirements gathering.
• Performs feature and functional testing, unit testing, regression, load and performance testing.
• Designs test plans which include developing scripts to enhance regression testing and feature testing.
• Prioritizes test requirements and organizes test cases according to release cycles
• Communicates testing status to the project manager and the client.
• Designs, develops, and deploys automated system tests to replicate real-world scenarios and user defects.
• Ensures detailed metrics are recorded and monitored to track the progress and outcomes of the testing process.
• Develops analysis to identify root causes of defects while developing resolutions.
• Reviews and presents new issues to Change Control Board for proper approval and communication through the change management process
• Conducts reviews and evaluations on current configuration management processes
• Provide on-going management of the configuration management plan to ensure information is controlled
• Institute naming conventions for the configuration items to be managed and controlled
• Monitors the life cycle of Configuration items, conducts meetings, updates and notifies users of all system meetings/updates

Confidential

• Performed in-depth analysis of Delphi assets against Automated Inventory Tracking System transactions
• Documented analyzed findings and provided supporting proofs
• Reviewed and Approved OST work paper analysis for accuracy and submissions
• Participated in documentation peer reviews for Delphi Project
• Created test cases, test plans based on the project/application requirements

Confidential

Analyzed and tested NextGen Applications Simple and Quick Access SQANet , F2M, EzClaims by comparing data against the current system of records Bureau and Statistical Agent data. As an IT service helpdesk consultant, I ensured that FEMA and WYO Companies received support and assisted with any inquiries they have.

Responsibilities as a Software QA/Tester includes:

• Worked with developers and business analysts to analyze business/functional requirements
• Initiated and manages Requirement Peer Review based on customer implementations or changes
• Participated in various meetings for enhancement and modifications of applications, following client change request
• Created test plans based on project/application requirements Created and maintained Requirement Traceability Matrix RTM to correlate test cases to Requirements
• Actively tested NextGen applications, Flood Financial Management web applications by performing functional testing, throughout the entire software development lifecycle
• Detected and tracked defects using IBM Rational Clear Quest bug tracking tool
• Updated testing reports, improved testing processes, and continued to communicate effectively with developers
• Assisted in training Verification and Validation, Requirement Developments and configuration management process areas of CMMI level 3.
• Utilized Rational automation test tool to execute test scripts for Flood Financial Management Java-based application

Responsibilities as an IT Service Desk includes:

• Provided supported over 200 users in person and 1000 clients by telephone.
• Logged and tracked issues into OTRS Open-Source Ticket Request System
• Tracked the number of Service Desk calls/emails in OTRS
• Played a key role in ensuring a proficient workforce and significantly reducing system downtime.

Confidential

Software Test Engineer

• Performed quality control testing to support WeatherBug mobile products
• Performed validation of system requirements with product, development and requirements teams.
• Tested mobile Applications using WAP, Brew, and Device Anywhere.
• Utilized network sniffers such as CommView to capture network traffic on the system
• Created Test plans based on requirement documents
• Utilized web browsers such as Internet Explorer, Firefox and Safari to test widgets, Gadgets on XP and Vista PC Clients
• Used IBM/Rational Clear Quest and Microsoft Visio for entering Bugs, enhancements and verifying issues.
• Conducted back-end testing using SQL commands and CommView
• Created test cases that helped detect bugs early in the life cycle on Sprint J2ME applications