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Quality Analyst Resume Profile

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Professional Summary:

  • Over 8 Years of experience with Quality Analysis with strong Project management skills.
  • Extensive Experience in Requirements Specification Gathering, documentations, Data Analysis, Business process analysis and improvement.
  • Extensive experienced in Software testing that includes impact assessment, Requirement Analysis, test design, E2E Functional Testing, CIT, Smoke Testing, Web services Testing,Regression testing,Backend testing, White box Testing, UAT,ORT, Test summary Reports, defect management.
  • Experienced in using Mercury Interactive testing tools like HP Quality Center, Quick Test Professional QTP and Selenium Webdriver to write and maintain automated Test scripts.
  • Experience in building Automation Frameworks such as Data driven, Keyword driven, hybrid in QTP and Selenium Webdriver.
  • Proficient in setting up the environment and doing the automation in Selenium webdriver -Junit, TestNG Framework.
  • Worked on Web Services Testing using SOAP UI 4.0/3.0, Eclipse 3.4.
  • Adequate knowledge in WSDL, XSD, Schema, DTD, XML documents for Web Services Testing.
  • Excellent in writing the SQL queries.
  • Extensive domain knowledge in Telecom Operational and Business Support System of various telecom services like PSTN/ISDN, Voice, Broadband, NGNCC, IVPN, security services.
  • Experienced in Agile Methodology, ITIL Framework, eTOM Telecom framework, FPA/TCP Estimation, Metrics.
  • Knowledge and experienced in every phase of Software Development Life Cycle SDLC and Quality Assurance Life Cycle QALC .
  • Certified tester in ISTQB Foundation Level.
  • Excellent Communication and Interpersonal skills, proven team player with an analytical ability to problem solving and delivering under high stress environment with resource constraints
  • Ability to work collaboratively with others to achieve the company project goals

Technical Skills:

Operating Systems:

Windows 9x/2000/NT/XP, MS-DOS, UNIX.

Languages:

SQL,PLSQL, VB scripting, Core Java Junit, Test NG Frameworks , CI Tools Apache ANT,Maven, Jenkins, GIT ,Web Services SOAP and RESTful

Business Tools:

ARIS, MS Visio, MS Office Word, Excel, Powerpoint , MS Project

Automation Tools:

QTP, Selenium RC, Selenium webdriver, SOAP UI Pro 4.x

Bug reporting Tools:

HP QC, JIRA

GUI:

VB, Dot Net, Java, Main Frame.

Backend:

Web services,IBM WebSphere MQ

COTS Applications:

Clarify, BMC Remedy, Cramer, Siebel

Databases:

Oracle 11g ,MS Access, MySQL SQL Server.

Database Tool:

TOAD

Requirement Tool:

STORM

Configuration Management Tool:

SVN

Professional Experience:

Test lead

Confidential

Responsibilities:

  • Involved in Automation Feasibility Study, PoC Submission.
  • Creating hybrid Automation Framework using selenium webdriver- Test NG for web application.
  • Worked on CI tools SVN , Apache,Maven, GIT,Jenkins in Selenium , Selenium Grid,Excel and Database integration with Selenium Webdriver .
  • Developed the Automation framework, Test scripts using Java programming, corresponding execution from QC and analysis.
  • Support the project team in system testing and regression testing with the automated test execution
  • Used SOAP UI, WebLogic ANT task to test Web Services running on WebLogic Server.
  • Developed Test Cases using WSDL, Schema files which defines Web Service Request, Response, methods/operations, End Point of web service to be tested.
  • Responsible for Setting up Web Services project using WSDL in SOAPUI and provided setup help to other team members.
  • Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages.
  • Responsible for complete monitoring of future release design calls ,RPM calls, Sprint plan calls to prepare the scenario resource estimation using TCP, analysis on change in Release scope, CIT scope Tracking
  • Responsible HLS/LSS design/Review corresponding sign off as per sprint Plan ,Traceability matrix preparation, Test data analysis, New Features Presentation to Execution Team, CIT Sign off and closure reports for CIT only Business Stories , Metrics Preparation.
  • Responsible for leading and guiding the Execution team Technically for system integration testing and backend testing, Issue Follow up, Triage Activities by effectively coordinating with the E2E design, process, Sales, component team.
  • Responsible for effective reporting to higher Testing/Delivery offshore/Onshore management.
  • Coordinating testing effort with the offshore team, responsible for test deliverables, status reporting to management.

Environment: Selenium webdriver, HP QC, SVN, Java, Test NG/JUNIT, Apache ANT, SVN, Maven,Grid,Hybrid framework, SQL,BMC Remedy Tool, Web Application, SOAP UI 4.0,SOAP and Restful, Web Services, XML, Schema, WSDL.

Sr.Quality Analyst - Business Process.

Confidential

Responsibilities:

  • Liaised with Business and Functional owner during project initiation to understand and document high level Scope Objectives of the Project and establish communication channels.
  • Conducted Joint Application Development JAD sessions and interviewed Subject Matter Experts SMEs by discussing detailed functionality aspects of business process.
  • Gathered and defined business requirements while managing the risks to improve business processes and capture them in the Business Requirements Document BRD .
  • Performed GAP analysis of Business Rules, Business and System Process Flows, User administration, Requirements.
  • Translated the business requirements into system's solution by preparing Functional Specification Document FSD which outlined all the menus, screens and reports.
  • Prepared Process flow diagram for new stack in MS Visio.
  • Developed User Interface UI Screen as per the requirement using MS Visio MS Paint.
  • Ensured all artifacts are complied with corporate SDLC Policies and Guidelines.
  • Transfer the knowledge to development testing teams through KT sessions.
  • Coordinated and assisted Testing CoE team in the preparation of test plans, test scenarios test cases.
  • Performed System Integration Testing SIT and prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
  • Coordinated with various functions Development, Testing, and SQA to meet planned release dates and involved in Business process reengineering.
  • Produced Project Status Reports held project meetings with the team and client to ensure that project is on track.
  • Prepared the 'Train the Trainer' presentations and trained the functional users on the requirements developed for every release.
  • Conducted participate in functional User Acceptance Testing and support go live operations.
  • Captured all the issues identified during the UAT session by using HP Quality Center.
  • Managed all the project related documentation including BRDs, FRDs, MOMs, Query Log, Review Log, Issue log and Approval mails in a centralized MS SharePoint portal.

Environment: MS Visio, MS Office Word, Excel, Powerpoint, Outlook ,MS Project, MS SharePoint, HP QC, UML, MySQL, Web Application, XML, Six Sigma Business Process, Agile, BMC Remedy Tool

Sr. Quality Analyst

Confidential

Responsibilities:

  • Actively involved in BT Transformation activities ,Customer Experience Testing
  • Involved in Metrics Preparation, Scenario Estimation for NGNCC L2C, E2E Test Strategy plan for various phases of testing, Environment Setup, Test Case Design, Requirements Traceability Matrix, prioritization, Test Environment set up, Test data preparation, defect analysis, coordination with various teams, test closure reports like lessons learnt, metrics and release note preparation for each release.
  • Involved in reviewing the high level and low level test scripts for NGNCC L2C, Voice Service Assurance and Geneva Billing.
  • Involved in finding out the areas of automation, feasibility analysis, evaluating the automation framework, building the POC.
  • Developed the Automation framework, Test scripts using descriptive programming, corresponding execution from QC and analysis.
  • Support the project team in system testing and regression testing with the automated test execution
  • Installed, configured SOAP UI to test web services using WSDL file given by Development team.
  • Coordinating testing effort with the offshore team, responsible for test deliverables, status reporting to management.

Environment: QTP, QC, Selenium RC, VB Script, Java, Web Application, Siebel, Mainframes .Net and J2E Applications, SOAP UI 3.0, Web services.

Automation lead

Confidential

Responsibilities:

  • Reviewed Business requirements, Design documents and prepared Test Plans for all assigned project releases
  • Effort estimation using TCP analysis
  • Following Agile and iterative model of test execution.
  • Involved in finding out the areas of automation, feasibility analysis, evaluating the automation framework using Selenium webdriver, building the POC.
  • Developed the Automation framework, Test scripts using descriptive programming, corresponding execution from QC and analysis.
  • Automate the regression test cases using Selenium - Junit framework.
  • Design the automation framework and support regression execution
  • Installed, configured SOAP UI to test web services using WSDL file given by Development team.
  • Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.

Environment: Selenium RC, QTP, Jira, SVN, Web application, MySQL, TOAD, SOAP UI

Onsite Business Test Analyst

Confidential

Responsibilities:

  • Involved in process design calls for gathering new requirements access CIT/E2E Testing impact
  • Involved in Scenario Estimation , Resource Estimation for both L2C T2R, E2E Test Strategy plan for various phases of testing, Environment Setup, HLS/LLS design Review ,Test data preparation
  • Responsible for getting sign off from stakeholders of Test Case Design, Requirement Traceability matrix, interlock testing with 3rd party BTW Open reach, Test case prioritization.
  • Effort estimation using TCP analysis for different projects of short duration
  • Work closely with the client stakeholders and find out the areas of automation for different line of business.
  • Analyse the feasibility and provided required automation framework.
  • Developed hybrid Data and keyword Automation framework in combination with descriptive programming and reusable function libraries.
  • Following Agile and iterative model of script execution
  • Support the project team in system testing and regression testing with the automated test execution
  • Coordinating testing effort with the offshore team, responsible for test deliverables, status reporting to management
  • Provide Demo of automated scripts to the client stakeholders
  • Execution support for the project team for execution from Quality Center
  • Scheduled execution of scripts from QC
  • Actively involved in CAT
  • Involved in Live Verification Support resolved the issues raised during die verification testing

Environment: QTP, QC, SVN, SQL, Siebel, Mainframe, Web Applications, Web Services, MQ, XML,.net application, PowerPoint.

QA Analyst

Confidential

Responsibilities:

  • Identified HLS LSS Preparation for different modules.
  • Involved in Integration, Regression and OR interlocking testing of various modules. Acted as a individual lead for CRs Testing Lifecycle.
  • Involved in Regression Testing, UI Testing, Functionality Testing, System Testing, Validation Testing and Data flow testing between App Database.
  • Creating the Automation test scripts with the help of QTP for reducing manpower and time.
  • Actively involved in executing Automated Test scripts.

Environment: QTP, QC, SQL,SVN, Siebel, Mainframe, Web Applications

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