Profile

Craig McGrath has substantial experience working as a Senior Level Systems Test and Quality Assurance Analyst. He has held positions directly involved in the planning, implementation and testing of a wide variety of systems including Large Scale projects using Mainframe, Client-Server, Web Java/XML and S.O.A. Architectures. He is comfortable with Full Life-Cycle testing, including functional, integration, stand-alone, regression, system, stress, smoke, ad-hoc, exploratory and load. He has strong deadline and task management skills. Experienced working in a structured project management environment. He is very comfortable working independently, as well as being part of a large team. He can write Test Procedures using formal requirements utilizing proprietary applications, or Test Case Creation/Defect Tracking tools like HP Quality Center, Test Director and Rational, Bug Tracker, and Elementool. He is also versed in the creation of test plans, test scripts and defects for newer less evolved processes where no tools are available.

Skills and Experience

Detailed Professional Experience

Senior Systems Tester/QA analyst

Confidential

Automated Civil Enforcement System ACES for the Sheriff's Department of the County of Los Angeles. The purpose of this project is to replace the department's existing civil enforcement case management system, the Modified Automatic Process and Accounting System MAPAS with a user-friendly .NET solution. Review and contribute to the requirements, test cases, configuration, customization, testing, for a civil enforcement case management application. Utilizing the Bug Tracker Defect tool, create Defects for anomalies discovered. Verify resolutions to each assigned defect. Perform final disposition depending on results. Inform management of trends, areas where User experience and best practices could be implemented and improved.

Senior Systems Tester/QA analyst

Confidential

Permit and Case Management Information System. Review the baseline requirements for the configuration, customization, testing, and implementation of the final PCMIS product. Infor IPS version 8. Perform full SDLC testing including, Integration, Smoke, Regression, UAT and End to End. Configure and implement Elementool Test Script and Defect Tracking tool. Find, Create and Document Defects then verify resolutions. Validate deployments for production including warranty support. Assist in Change Management efforts.

Senior Quality Services Tester

Confidential

Global Freight Forwarding System 1View . Member of the Production Support and Quality Services teams. Ensure High Priority production tickets are assigned to teams both On-Shore and Offshore. Work closely with Developers and Business Analysts to ensure each issue is tested thoroughly. Members of the QA Team ask me to validate transactions in multiple databases. The only member of the team that can run Large Volume Batch Process, in multiple databases, using SQL Queries and Microsoft technology stack. Provide status updates and Quality Service approval for fixes before they move into Production. Designed and assist in running environmental base line tests Smoke Test when code fixes are implemented into Test, User Acceptance Test, Training and Pre-Production Environments. Quality Service representative for Go-Live Swat Team' both in Portland and Off-Shore India . As member of the Global Invoicing Team, created Functional Test Requirements FTR's from various requirement documents and executed tests. Overall, approximately 50,000 FTR's and over 8500 defects were created prior to Go-Live launch. Defect and Test Script creation tasks were performed utilizing HP Quality Center 11.0. Perform Testing in multiple environments including Tibco, Java, XML, and Oracle.

Software Quality Test Analyst

Confidential

Consolidated Automation Project tester. Verify new Software Build integrity when implemented into Test Smoke Test , User Acceptance Test, Training and Production Environments. Notify Program Management of results. Create Product and Requirement defects, validate corrective measures. Create Release Notes and User Scripts. Set up test accounts and populate database with test data required for User Acceptance Testing. Create test applications utilizing Selenium. Ensure hundreds of defects remain viable. Provide support to Development by clarifying requirements and defect re-creation. Provide support for Business Analyst team by reviewing Design and Requirement documentation. Work with Production Support by investigating issues reported by Caseworkers in the field. Ensure applications Java/XML created in previous releases remain functional. Conduct Training sessions for new members.

Software Quality Test Analyst

Confidential

Part of ACS Government Health Care Systems team. State of Virginia Medicaid System. Created the Detailed Team Level Test Plan used in assuring operation of the current EDI and SURS System Utilization Reports system is successfully transferred from the Current Fiscal Agent to ACS. Responsible for Testing EDI, SURS, CICS screens and other aspects of the MMIS System. Tracking transfer of requested items from current Fiscal Agent to ensure everything has been accounted for. Create Test Cases and Scripts using Rational Test Suite.

Senior Test Specialist

Confidential

Claim Book of Record CBoR Testing. Test the operation of multiple Business and Data level services that allow outside entities to retrieve data on Claims etc. at any given time of its life cycle End to End . Assist in identifying and communicating testing issues and risks to test lead and project management team. This is done by extrapolating requirements from Application System Design, Architecture Design, Release level Documents and Program Specifications. Quality Center is used to write and execute Test Scripts/Cases Plans. SQL and QMF applications are used in the validation of tables and file outputs are used to verify results. Assist test lead in monitoring/collecting testing/system quality data. Mainframe JCL Test Harnesses are used to simulate operations between entities. Other responsibilities include Environment check out and preparation of relevant data to be used in future automated applications.

Senior Testing Analyst

Confidential

Interact with the project team to gain an understanding of the business environment, technical context, and conformance criteria. Interpret requirements, Collect test data and validate Functional operation of a Web based containing WebSphere portals, etc. software application. Verify new features perform correctly while not impacting current functionality. Develop and execute formal test plans to ensure delivery of quality software applications including My Insurance Manager and My Health toolkit. Execute linkage from test plan to test scenarios and cases. Perform validation tests including Back-end Database across various IT functions to ensure quality standards, procedures, and methodologies are being followed. Define and analyze quality assurance metrics such as defects, defect counts, test results, test status, utilizing Quality Center. Document defects and track them through successful resolution. Responsible for GUI testing in a Java environment. Made recommendations to clients on how to improve operational workflows.

Election Coordinator/Systems Tester

Confidential

Obtain requirements from clients and determine the material and equipment required. Travel to client sites and give classes on Election procedures and operation of equipment. Set up and facilitate successful Municipal, State, National and Tribal Elections. Tabulate and disseminate results that are both timely and accurate. Test and verify programming of ballots, machines and associated peripherals including memory cartridges. Test procedures for transmission of data from clients to our location. Test validity of customer databases. Assure the client/user is completely happy with any changes or upgrades made.

QA Systems Test, State

Confidential

Quality Analyst and System Test Engineer. Help facilitate the transition of development, operational and maintenance duties of the Child Support Enforcement System CSES from outside contractors to the State. Develop QA/System test plans, execution scripts, and tracking matrices. Assist test leads in preparing testing result summaries and presenting them to the client. Assist in tracking the transfer of knowledge. Establish lifecycle processes for QA and Test. Run Batch Cycles. Provide support for system development, planning, analysis, design, testing, implementation, modification and technical support of Mainframe/Web based systems that use J2EE/. NET, SQL queries and DB2. Create and execute detailed test cases. Create test cases used for User Acceptance Testing.

Business Technical Analyst/Systems Test

Confidential

Create mapping and assist with the implementation of both In and Outbound EDI X.12 834, 837, 835, 997 etc. transactions from various entities including the State of New Mexico. Assist the test lead with developing detailed testing plans. Verify the translator produced a valid file utilizing the map. Validate data taken from these transactions populated the AMISYS system correctly and conformed to