Quality Assurance Resume Profile
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OBJECTIVE
To obtain a position as a Customer Service Representative in which I can utilize my excellent communication skills while driving overall success and profitability.
Employment History
Confidential
- Deployed new code to UAT and Production servers.
- Provided 24/7 on call availability by means of cell phone, instant messaging and e-mail.
- Improved system security by limiting users using unjustified root access. Installed monitoring software, which allows performing statistical analysis of the cluster load up to one year long.
- Designed and implemented backup procedures. Actively participated in disaster recovery planning.
- Maintaining and monitoring more then 300 Production servers using Zenoss.
- Proactively monitor unified Monitoring and Event Management, Service Impact and Analysis using log on production servers.
Confidential
- Participated writing monitoring scripts and setup of monitoring using Bash python.
- Configured and supported New Relic monitoring systems. Wrote custom scripts to change its default functionality in conjunction with specific non-standard requirements and add them in New Relic.
- Reported and tracked any affecting issues. Subsidiary tasks involved remote and on-site systems administration of Linux, work at the datacenters.
- Actively participated in internal and external audits for all servers and applications.
- Scripted and deployed in-house applications to UAT and production servers.
- Designed and scripted kickstart deployment system for platform infrastructure into AWS with Sr. Infrastructure team members.
- Work with Developers / QA, understand functionalities of code.