We provide IT Staff Augmentation Services!

Quality Assurance Resume Profile

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OBJECTIVE

To obtain a position as a Customer Service Representative in which I can utilize my excellent communication skills while driving overall success and profitability.

Employment History

Confidential

  • Deployed new code to UAT and Production servers.
  • Provided 24/7 on call availability by means of cell phone, instant messaging and e-mail.
  • Improved system security by limiting users using unjustified root access. Installed monitoring software, which allows performing statistical analysis of the cluster load up to one year long.
  • Designed and implemented backup procedures. Actively participated in disaster recovery planning.
  • Maintaining and monitoring more then 300 Production servers using Zenoss.
  • Proactively monitor unified Monitoring and Event Management, Service Impact and Analysis using log on production servers.

Confidential

  • Participated writing monitoring scripts and setup of monitoring using Bash python.
  • Configured and supported New Relic monitoring systems. Wrote custom scripts to change its default functionality in conjunction with specific non-standard requirements and add them in New Relic.
  • Reported and tracked any affecting issues. Subsidiary tasks involved remote and on-site systems administration of Linux, work at the datacenters.
  • Actively participated in internal and external audits for all servers and applications.
  • Scripted and deployed in-house applications to UAT and production servers.
  • Designed and scripted kickstart deployment system for platform infrastructure into AWS with Sr. Infrastructure team members.
  • Work with Developers / QA, understand functionalities of code.

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