Summary

As a QA Consultant with more than Eight Years of extensive experience in delivering End-to-End Turnkey high quality manual and automated testing solutions incorporating industry wide process oriented best practices and testing methodologies in the Human Resources, Payroll, Manufacturing, Healthcare, Insurance, Retail and Shipping Domains. Expertise in managing full STLC projects from initiation to closure, planning, strategizing, monitoring, streamlining procedures, establishing standards and policies that promote a team-based work atmosphere and a positive effect on the corporate bottom line. High level of collaboration and influencing skills, managing staff cross-functional / cross-cultural teams, multi-tasking delivering quality critical projects on time and within budget.

Specialties:

• Total Quality Management
• Process Improvements
• Automation Frameworks
• Project Management Domestic/off-shore
• Test Strategy Planning
• Quality Metrics
• Stakeholder Management
• Defect Management
• Change Management
• Risk Management
• Global Customer Interactions
• Training and mentoring
• professional summary:
• Quality Management System Champion at a CMMI Level 5 organization
• Designed Standardized Dashboard Reporting as an organizational improvement initiative aligning to TQM methodologies along with training and transitioning of application teams to the new process at United Technologies
• Established the Test Management and Quality Management framework in HP Application Life cycle management for United Technologies
• Designed full Template based Test Management suite for test planning, design, assessment, estimation, allocation, execution, tracking and monitoring for effort, time and cost
• Driven continuous improvements through automation and aligning organizational practices with industry best practices
• Designed strategies and plans for the enterprise wide transition of the entire profile base to an enhanced platform and facilitated the migration successfully including software compatibility testing, packaging and deployment incorporating visualization to improve accessibility
• Engaged in enterprise wide process improvement initiatives including test management setup using Application Life Cycle Management and redefining quality metrics, automating reporting procedures,
• streamlining test, defect management and restructuring resource allocation, tracking and monitoring
• Received an excellent set of VOCs Voice of Customer for Zero Defect and First Time Right Deliveries
• Enhanced project test coverage and quality by tracking test progress, analyzing metrics/ trends using HP ALM, establishing new work policies, auditing and improving test processes resulting in reduced test duration by as much as 30
• Experience in Test Automation Framework Design and implementations for Web Client-Server applications
• Mitigated risks by creating thorough contingency plans with RAG status there by reducing project cycle times by 20
• Has Testing experience with Oracle Applications, Java, J2EE, Dot Net Visual Basic
• Experience in Open Source Testing Tools like Selenium IDE
• Good experience in designing, developing the Functional Automation Framework Data Driven, Function Driven, Hybrid and Modular Scripts
• Participation in requirements sessions, use case reviews, design meetings, QA task planning, work effort estimations and risk mitigation skills.
• Provided cost savings to the Clients by automating applications and reducing the manual effort spent on Data setup and Regression Testing.
• Has strong ability to build productive relationships with peers, management, and clients using strong communications, organizational, learning new skills and planning skills.
• Have a good experience in HP ALM project administrations
• Have a good experience in SQL query language
• Have a Good Knowledge on Penetration Security Testing and Performance Testing
• Extensive experience in production support ticket handling in HP PPM and Serena Business Manger

Technical Expertise

• Operating Systems : UNIX, Linux, Win NT, Windows 2000 Server, XP
• Web Technology : HTML, XML, ASP, XSL, PHP, SOA
• Portals : Plum tree
• Utilities : Citrix, VSS, MS Excel Macro
• Testing Automation Tool : QTP Version 6.5, 8.2, 9.1, 9.2, 9.5 Quality Center Load Runner 8.1, Microsoft Web Application Stress Tool v1.1 Web Load
• Languages : Java, C , VB Script, UNIX Shell Script

Confidential

Role: Senior QA Analyst/ QA Lead

• Project Description : HR Payroll
• Managing QA projects and UTC Corporate account for Birlasoft as onsite QA SPOC. Leading a group of 3 onsite resources and 4 offshore resources. Provide Planning Scheduling, Estimating, preparing QA plans , Timely Risk / Issue identification and resolution, Project Team Management, implementation of STLC processes, Resource Forecasting, Tracking and Reporting Project Financials, and ensuring project delivery is within approved budget, and on schedule. Also responsible for Business development, Interfacing with the client for project and resource related issues, interfacing with Birlasoft Sales team to identify any new projects with the client. Most recent projects include large scale integration of HR data and applications as part of acquisition of Goodrich Corporation and upgrading UTC's HR and Payroll to Enterprise V 5.0 ADP hosted from Enterprise V 4.0 UTC hosted.
• Automated Oracle applications and web applications using QTP 9.5 based on the Automation framework, retro fitting the code VB Script whenever there is an enhancement or changes in GUI, Performing Regression Testing before the code is moved to production.

Responsibilities:

• Maintains the entire STLC in HP ALM
• Managing the multiple vendors offshore teams and supporting the day to production support project deliverables.
• Closely working with client managers, SME's for reviews, approvals and deliverables
• HP ALM admin for 3 projects and as a admin customization the tool as per project needs. And troubleshooting day to day activities for more than 40 Users across the projects Offshore Citrix Users/ Onsite .
• Functioning as the primary liaison between the business users, vendors, IT infrastructure support teams throughout the project cycle.
• Assisted in developing Automation Framework with an approach note on automating applications.
• Feasibility study on Automating Applications and Developing Automation Strategy.
• Creating Re-Usable scripts and calling it from the Main test action whenever needed in order to reduce redundancy in code
• Populating test data in the Applications for various scenarios as per the Data Request from downstream applications.
• Fine tuning the code manually by static and dynamic scripting also updating the object repository whenever needed.
• Creation of Automation framework, including: defining standards, best practices and testing procedures, establishing naming conventions.
• Prepare User and Maintenance Manual
• Reconcile and document test results from different tests and different group.
• Tracking and resolving defects by coordinating with delivery team of any clarification required for defects raised.
• Mentored team members in quality assurance procedures and processes and facilitated discussions on areas of improvement
• Co-ordination with other Application specific groups while Integration and Release testing.
• Walkthrough of Test evidence with Business partners and management.
• Receiving sign-off on all testing related activities from Business users/customers.

Environment: Windows 07/08, HP ALM 11.0, QTP-9.5, MS office, SQL Server 2005, VB Script, TOAD, SERENA Business Manager, ActiveX, Web, Web services, Oracle web applications.

Confidential

Role: Test Manager

Responsibilities:

• Implemented the HP PPM PS ticket logging process
• Preparation of Test Strategy Planning for Testing Life Cycle.
• Preparation of various Test Reports on progress of testing and issues encountered.
• Delegation of work among team members and tracking and resolving issues during various phases for STLC.
• Analyze and prepare Test Plan for Estimation and Scheduling.
• Execute the Test Cases within the given Schedule as a part of System Testing Activity.
• Preparing/Design Test Cases based on the Design and Requirement Documents.
• Test activity reporting to the manager such as Test Case Coverage, Defects Density.
• Defect Management through HP QC
• Building Automation Reusable scripts for Regression Testing

Environment: VB, Dot net, Crystal Report and SQL server 2005

Confidential

Role: QA Lead

Responsibilities:

• Analyzing and understanding the specifications to define scope of testing.
• Creating the test plan and test cases
• Performed Regression testing against each new build.
• Done the performance testing using open source tools Microsoft Web Application Stress Tool v1.1 Web Load
• Maintain the test scripts in version control in VSS.
• Involved in Black Box Testing.
• Logging the defects in Bug Tracking tool.
• Interacting with development team for bug fixes.
• Interacting with the Client through the conference calls in weekly basis.
• Preparing the Test Reports and Managing the Reports.

Environment: Dot net and Pl/SQL

Confidential

Role: Senior QA Analyst

Responsibilities:

• Generation of test cases from 2b process documents.
• Analyzing and understanding the specifications to define scope of testing.
• Creating the test plan and test cases
• Performed Regression testing against each new build.
• Identifying the test cases, which are feasible for automation
• Involved in Black Box Testing.
• Logging the defects in Bug Tracking tool.
• Interacting with development team for bug fixes.
• Interacting with the Client through the conference calls in weekly basis.
• Handled the six-member team.
• Performed manual testing with different scenario to track and report system defects and bug fixing.
• Preparing the Test Reports and Managing the Reports.

Environment: Java1.4, Swing, Jdbc, Sql, Pl/Sql

Confidential

Role: QA Analyst

Role: QA/Team Lead

• Planning controlling the entire testing life cycle.
• Developing the Test strategies, Test Plan and Test Index
• Review of test scripts and test cases
• Managing 3 member team and entire testing life cycle
• Interacting with Development Team for fixing defects.
• Identifying critical issues and providing solutions to team
• Doing the product Acceptance Testing UAT
• Testing Bed setup in different environment like QA Stress
• Maintaining the entire testing life cycle in Quality center.
• Analyzing the issues and coordinating with development team for resolutions
• Developing the SQL queries for Back end testing.
• Tested the product in different environments like DEV, QA, Stress, CVT and Production
• Creating Automation scenarios for Test scripts and automating using QTP 9.2
• Given the inputs for Performance tuning
• Testing Tool : QTP 9.2, Quality center

Environment: J2EE, SQL Server