SUMMARY

• 5+ years of Professional experience Software Testing Web based and Client/Server applications with full understanding of Software Development Life Cycle (SDLC).
• Professional experience in Telecommunication, Mobile App/Web testing, Fixed Income Trading, Regulatory Reporting, Banking, Health Care / Public Sector, Retail and E - Commerce.
• Experienced in all phases of the Software Testing Lifecycle (STLC) starting from developing Test Plan, Test Strategy, Test Cases, execution of Testing and writing effective Testing Summary Reports and Defect Reports.
• Worked extensively with Agile (Scrum), & Water Fall Model Process and good understanding of the latest development tools and technologies.
• Proficient in using Quality Center, Team Foundation Server, and Test Manager
• Extensively used TFS for writing test cases and logging defects.
• Expertise in using TFS to open bugs, create tasks and user stories, initiate change requests.
• Proficient in Manual and Automated testing of Applications in Windows environment using Quick test Professional (QTP), Quality Center/Test Director, SOAP UI, HP Quality Center and Rational Clear Quest for identifying, analyzing and documenting defects.
• Hands on experience on Functional, Regression, Performance and Black Testing of both Web-Based and Client/Server Applications on various testing platforms and using various testing tools.
• Extensive Experience in Testing POS applications in Telecommunications and Retail domains.
• Extensive working experience in VOD testing, Mobile Testing, Unit Testing, Functional Testing, Regression Testing, Integration Testing Performance Testing
• Good knowledge of MOTO and CISCO controllers (DAC and DNCS)
• Excellent understanding of DOCSIS, Legacy STBs (DCH, DCTs) and DTA devices.
• Expertise in IVR (Interactive Voice Response) Testing.
• Extensively worked on White box and Black box testing techniques
• Expertise in tracking defects using Quality Center and expertise in generating the test status reports from Quality Center.
• Good understanding and working knowledge of testing the Web Services using SOAP UI
• Proficient in writing SQL queries, PL/SQL statements and executing SQL queries to perform Backend testing.
• Involved closely with the Developer and Testing team during defect resolution phase
• Actively participated in monthly UAT sessions and generated the Action Documents and prioritize them in the Monthly Iteration Cycles.
• Experience with Mobile App (Android/iOS) and Mobile Web Testing.
• Tested the application under different networks and Internet speeds including while on EDGE, 3G, 4G, LTE, and Wi-Fi.
• Formulated manual test cases include Unit & Integration test case for application.
• Wide experience ranging from designing test cases on Quality Center using tools like JIRA.
• Proficient with database testing using SQL(DDL and DML queries) on Oracle, SQL Server, and MySQL.
• Very good understanding of Data Warehousing concepts, Data Analysis, Data Warehouse Architecture and Designing.
• Strong knowledge of PL/SQL and in creating Packages, Procedures, Functions, Views, Tables and Dynamic SQL.

TECHNICAL SKILLS

Languages: C, C++, Java, SQL, PL/SQL, MySQl, VBScript, Shell Script

Web Technologies: HTML, CSS, JSP, JavaScript, XML

Database: SQL Server 2008, Oracle 9/10g/11g, DB2

Database Management: SQL Server Management Studio Express 2008, SQL Developer, TOAD, Informatica

Operating Systems: Windows 2000/XP/Vista/7, UNIX, Linux, Solaris,VMware

Productivity Tools: MS Office (Word, Excel, Visio, Project, PowerPoint)

Test Management Tools: HP Quality Center 10.0, JIRA, RALLY, MTM, Visual Studio Test Manager, TFS, Experitest

Functional Test Tools: QTP 11.0/10.0/9.5 HP Service Test, SOAP UI

Defect Tracking Tools: Quality Center/ALM, JIRA, Test Director, Rational Rose

Other: Axiom, WAS, WebSphere Commerce, OBIEE, CRM, ERP

PROFESSIONAL EXPERIENCE

Confidential, South Plainfield, NJ

Sr. Mobile / QA Tester

Responsibilities:

• Testing functional and non-functional requirements of applications on wide range of Mobile handset of different vendors which includes Nokia, Samsung, Sony Ericsson, Motorola, Windows Mobile, HTC, LG etc.
• Experience on LTE, 3G, 2G network for performance of the device.
• Involved in Field testing and Third Party Applications such as YouTube, Google, Talk, Facebook, Twitter, Myspace, CodeScanner, LiveTV, YellowPages, Radio, Wiki mobile and Navigation Applications.
• Supported Production deployments and Monitor and track high Priority defects and Production Issues on day-to-day basis. Tested the application on various generations of Android and I phone.
• Testing of the chat conversations, Send Receive Picture messages, MMS, sending sms from the chat, calling from the conversation.
• Tested the application under different networks and Internet speeds including while on EDGE, 3G, 4G, LTE, and Wi-Fi.
• Test script creation and executing in a Web/Java environment.
• Experience testing on handheld devices (Motorola 3190 & 3190Z)
• Testing all the other functionalities which a PC version of the respective messenger has like Blocking/Unblocking a contact, adding, deleting a contact, Display of the groups etc.
• Performed compatibility testing with various mobile handsets to ensure that functionality works fine.
• Tested wireless protocol middleware and system and application level software.
• Involved in preparing RTM (Requirements Traceability Matrix) with DOORS management tool to track the business requirements.
• Perform impact analysis (of defect fixes, feature additions & feature enhancements).
• Responsible for developing test cases, test data and executing them.
• Performing functional, GUI and regression testing for the web based remote deposit capture application on different types of scanners.
• Used Custom Reports, Built In reports and System Reports, Trend Reports function within Visual Studio Test Manager to track and report issue related activities.
• Used Microsoft Test Manager as Test management tool.
• Extensively used TFS for writing test cases and logging defects.
• Wrote SQL queries to test the application for data integrity and verified the contents of the datatable.
• Created PL/SQL procedures/functions for database load performance testing and data validation
• Extensively used SQL queries to check storage and accuracy of data in database table
• Worked on trimming the SQL and optimizing the SQL by using various VLDB settings in the MSTR toavoid the cross join and removing multiple passes.
• Strong ability in developing advanced SQL queries to extract, manipulate, and/or calculateinformation to fulfill data and reporting requirements including identifying the tables and columnsfrom which data is extracted.
• Extensive use of bug tracking tools like HP Quality Center and Rational Clear Quest for identifying, analyzing, and documenting defects.
• Performed Web Services Testing manually using SOAP UI, BPEL.
• Performed white/Black Box Testing.
• Performed smoke, functional, GUI, database and regression testing.
• Formulated manual test cases include Unit & Integration test case for all application.
• Wide experience ranging from designing test cases on Quality Center and using tools like JIRA.

Environment: Windows Server 2008 / Windows 7, IIS, ASP.Net 2.0 and 3.5, JIRA, Black Box, QC, GUI, UAT WSE 3.0, Web Services, SQL Server 2008, HP Quality Center, JIRA, Microsoft Test, Experitest, Visual Studio, Team foundation Server (TFS).

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

• Working with Test Management to create and implement Quality Control Processes
• Involve with the systems development life cycle (SDLC)
• Testing reports and dashboards in OBIEE using Answers
• Working with the physical queries behind the OBIEE Reports
• Using OBIEE repository layers (RPD)
• Designed and Implemented Performance Testing Plan for QM, eReporting, OEM's (BT, Avaya), Balance, and WFO.
• Involved in testing HIPAA, EDI, HL7 and x12 Transactions.
• Involved in Medicare/Medicaid (Insurance) Projects.
• Extensive experience in customizing Siebel Analytics/OBIEE dashboards and reports.
• Extensive experience in Repository and Reports performance tuning.
• Working in a continual test mode in Agile based development process
• Leading testing activities with minimal or no supervision of test management
• Creating a relationship with Project team, including Line of Business, Interface Partners and coordinating testing activities
• Conducting meetings with Cross Functional team for Defect Triaging, Test Coordination, Troubleshooting activities
• Creating Test Strategy and Test Plan documents, documenting test scenarios and Test Cases for System and UAT Testing.
• Quality Center - Defining Releases, loading Requirements, Test Cases, adding Test Sets and Defect Management; link between Releases/ Requirements/ Test Cases/ Defects; Traceability Matrix against Release, Requirements, Test cases, Defects
• Defining Entry Criteria and Exit Criteria for all QA/Test Deliverables.
• Querying QC database, and creating automated reports for Daily Reporting purposes for management
• Web site and application updates and maintenance on ASP and static HTML sites.
• Working with oracle database bases using JDBC, connection strings.
• Wrote SQL queries to test the application for data integrity and verified the contents of the data table.
• Created PL/SQL procedures/functions for database load performance testing and data validation
• Extensively used SQL queries to check storage and accuracy of data in database table
• Worked on trimming the SQL and optimizing the SQL by using various VLDB settings in the MSTR to avoid the cross join and removing multiple passes.
• Strong ability in developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted.
• Involved in the production support team for planning cycle after production implementation. Strong ability in developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted
• Written several UNIX scripts for invoking data reconciliation.
• Used SQL for Querying the Oracle database in UNIX environment
• Involved in extensive DATA validation using SQL queries and backend testing
• Automated Functional and Regression tests using QTP (UFT).
• Tested mobile web version of the portal/site on emulators and devices (iOS/Android).
• Recording and documenting the details of bug in the bug tracking system (JIRA).
• Recognizing bug severity and escalating and prioritizing accordingly based on the severity and impact of any product bugs detected.
• Performed Functional Testing in QA, Staging, Pre-production and Post-production builds.
• Work independently with engineers on following up on any blocking issues associated with fixing or validating fixed bugs.
• Interfacing with multiple internal teams (QA, Dev, PMs, Ops, etc.)
• Tested business batch process and executed mock/test runs for batch process.
• Web Service testing with Soap UI Pro - Creating Data Validation points and adding Assertions - to validate against DB/ external data
• Working on parallel projects
• Attending Daily Stand ups and other project related meetings.

Environment: Soap UI Pro, HP Quality Center 11/ ALM (Application Lifecycle Management), QTP (UFT) 11, Oracle 11g, HTML, Oracle 11g, Toad, Microsoft Office Excel, FireBug, Microsoft Internet Explorer, Microsoft Office Word, Unix, Windows XP, 7, VMware/Player.

Confidential, Houston, TX

Mobile tester/QA Analyst

Responsibilities:

• Completed projects by planning, organizing, and monitoring assignments all through the STLC
• Drove the testing process from development and execution of test scenarios, test conditions, test cases/test scripts, regression testing, and defect reporting
• Defined test entrance and exit criteria.
• Developed Manual Tests by analyzing product use cases, and requirements as well as technical design and implementation artifacts to create test cases that execute the specific product functions
• Developed Automated tests by implementing test cases using the tools that are selected as appropriate to accomplish product automation
• Executed Manual and Automated tests and reports defects by running automated tests; executing manual tests; reviewing results of all tests and reporting anomalies into the defect tracking database; verifying the resolution of all defects for an assigned project
• Performed black-box testing, white-box/grey box testing, exploratory testing, integration testing, UI testing and regression testing on the applications.
• Prepared reports by collecting and summarizing information to include providing accurate data for project reporting as well as a weekly personal status report to in the assigned template format
• Enforced Quality Standards by recommending resolution of outages
• Ensured the test activities and results support the functional and non-functional requirements and are traceable to those requirements that used for automated tools
• Developed new procedures and standards
• Suggested improvements to existing standards
• Supported Maintenance Releases.
• Hands on experience with testing of regulatory reporting/Dodd Frank.
• Used JIRA for release management and backlog tracking.
• Participated in internal and cross functional code and design reviews
• Worked with an integrated team of developers, project managers, and business and testing analysts
• Contributed to Team Effort by accomplishing related results as needed
• Worked in cooperation with all members within organization and project
• Using SQL Query Compare each customized column from Target and Source.
• Create the SQL Scripts for Table count, Null Values, Zero’s and Row wid’s.
• Developed ETL test scripts based on technical specifications/Data design documents and Source to Target mappings.
• Extensively interacted with developers, business & management teams to understand the OPM project business requirements and ETL design document specifications.
• Involved in ETL testing Initial and Incremental load of each cycle in different schemas
• Collaborated with development and QA team to write highly detailed test plans and writing test cases using Quality Center
• Documented defects as per the guidelines clearly indicating the description, nature, expected results, actual results, priority, severity & additional supported information that referenced to respective business documents
• Executed written test case scenarios, including manual, automated (using VB Script), and data-driven regression testing, and GUI verification by using Quick Test Professional (QTP)
• Used regular expression, Custom objects and functions to automate the application using QTP
• Developed Automation Framework like Data Driven, Keyword Driven and Modularity Driven in QTP.
• Developed Load Runner test scripts according to test specifications/ requirements.
• Using LoadRunner, executed multi-user performance tests, used online monitors, real-time output messages and other features of the LoadRunner Controller.
• Used Virtual User Generator to generate VuGen Scripts for web (J2EE).
• Developed and implemented load and stress tests with HP Load Runner, and presented performance statistics to application teams, and provided recommendations of how and where performance can be improved.
• Used LoadRunner for performance and stress testing of the application to improve its efficiency and scalability, measured hits per second and response time
• Performed database testing on Oracle and MYSQL databases using complex SQL queries
• Tested enhancements and bug fixes for software releases and patches and document findings
• Played a key role in production releases and perform UAT test of the system after every release

Environment: Agile Development, Quality Center 10.0, MS-Office, MS-Visio, UAT, QuickTestPro 8.2, SDLC, Windows XP, OS, JIRA & SAP.SOAP UI.

Confidential, Framingham, MA

QA Analyst

Responsibilities:

• Studied the application and use-cases, analyzed user requirements of the application and prepared pre conditioned data for testing the application.
• Involved in testing the following services under Retail-Pay
• Managed and trained a number of Jr. Quality Analysts in the domain of Retail-Pay.
• Involved in writing Requirement Tractability Matrix (RTM) detailed Test Plan and Test scenarios using Quality Center.
• Performed Black Box Testing.
• Performed back-end testing by writing and executing SQL Queries
• Extensive use of bug tracking tools like HP Quality Center and Rational Clear Quest for identifying, analyzing, and documenting defects.
• Identify and report defects and manage defect tracking and reports in HP Quality Center.
• Log any defects encountered in JIRA during test cycles and conduct fix verification
• Involved in all stages of testing process Development of Test procedures and Test cases based upon requirements for regression test.
• Developed SQL Scripts using Toad to verify the data with the corresponding database within the back end testing phase of the project.
• Used SQL queries to access data from Oracle
• Wrote compiled modules and test scripts to execute the test cases for different tests.
• Performed Black Box Testing including Unit Testing and Integration Testing.
• Involved in writing Automated Regression Test Suits.
• Created Automated End To End Regression Flows and Financial Regression Test Suit for the POS Application.

Environment: Quality Center 10.0, HP QTP, Windows NT, UNIX, J2EE, Java, JSP, EJB, Web sphere. SOAP UI.