Career Highlights

• A highly experienced Mainframe Developer, Development Supervisor, Project Manager, and QA Specialist with experience in both mainframe and client-server project management. Specializing in banking, finance and insurance applications. A team player with excellent interpersonal, facilitating, multitasking, negotiating, oral and written skills. Over thirty years of combined knowledge of Property and Casualty, Health, Life Insurance and Banking Systems applications.
• 30 years related work experience in business analysis and formulation of business requirements supporting user enhancements. 30 years experience in operations and business environments. Advanced knowledge of PCs and related software applications. Finance/Banking/Insurance/Marketing background. New business development direct marketing experience with demonstrated ability to develop customized solutions to meet business requirements. Excellent interpersonal and verbal/written communication skills. Highly developed math, analytical problem-solving skills. Demonstrated Project Management skills. Advanced problem solving skills and the ability to work collaboratively with other departments to resolve issues with innovative solutions. Ability to adapt in a dynamic work environment and make independent decisions. Extremely detail oriented with a strong customer service focus.
• Management Presentation and Orientation Skills.
• Personnel hiring and staff performance reviewing skills.
• Project management of large, complex automation implementation projects.
• Advanced level usage of Microsoft Word, EXCEL, Project, PowerPoint.
• Significant experience with developing applications using current technologies.
• Overall exposure to concepts and accepted industry practices in networking, LAN, security, disaster recovery.
• Excellent verbal and written communication skills.
• Ability to organize, lead or participate in several work group
• Ability to translate technical information in layman terms.
• Good listening and negotiation skills.
• Ability to resolve simple and complex conflicts.

Experience

Confidential

Mortgage Broker, Technical Staff

Solicit, Process and Close residential mortgage and commercial loans. Also serves as the technical advisor for the office personal computers solving technical problems as they occur. This position required Microsoft Office skills Word, Excel as well as Microsoft XP, Outlook, IE.

Confidential

Mortgage Broker, Technical Staff

Solicit, Process and Close residential mortgage and commercial loans. Also serves as the technical advisor for the office LAN and personal computers solving technical problems as they occur. Also evaluate and recommend office hardware and software products. This position required Microsoft Office skills Word, Excel as well as Microsoft XP, Outlook, IE, SQL Server, NT Server. While at Universal I converted the loan operating system from an old no longer supported system to Endeavor. This included installing the system initially on my laptop computer. Setting up all user and manager parameters default forms and system environments. Once the system was working properly on my laptop I re-installed it onto the LAN Server and then migrated all the existing server data to the new system for loan office use on the LAN. Set up each individual pc for access to the new system.

Confidential

Financial Advisor, Technical Staff

Provide personal financial plans using various insurance, annuities, and investments. Assist in resolving personal computer problems as they occur. This position required knowledge of XP and NT OS. Common programs used were Word and Excel and ACT and IE. W and R had their proprietary programs for Representatives use. My function was to assist when install or problems existed.

Confidential

Insurance and Investments, Technical Staff

Provide life insurance and investment products. This position required Microsoft Office skills Word, Excel as well as Microsoft XP, Outlook, IE.

Confidential

Insurance and Investments, Technical Staff

General Manager. Hired to open up the Columbia South Carolina Market. AA provides insurance, annuity and investment products to the military. This position required Microsoft Office skills Word, Excel as well as Microsoft XP, Outlook, IE.

Confidential

Project Manager - Credit Delivery System

• Responsible for taking the banks flagship product from development to initial production. This was a three-tiered application using client server Visual Basic 6 , database SQL 2000 and presentation VB6 using CITRIX as the front end .
• This task included coordinating the technical efforts of 8 full-time and contract programmers, system owners 1 , attorneys 4 , and other project related technical and non-technical personnel throughout the bank including the banks entire legal staff approximately 20 . This was a highly visible project. Common programs used Microsoft Word, Access, Excel, Outlook, IE, CITRIX, NT, MS Project, and some VISIO, Client Server, VB 6, SQL Server.

Confidential

Technical Manager

Responsible for 8 full-time technicians who were developing a customized Windows LAN-based property insurance issuing and management software package. The package was completed per the customers specifications and on-time. This position required Microsoft Office skills Word, Excel as well as Microsoft XP, Outlook, IE, Oracle working knowledge .

Confidential

Programmer/Analyst Supervisor - eCommerce Division PMSC

• Responsible for the Client/Policy Connect C/PC host application.
• Responsible for the Third Party Information Ordering PMSCiSolutions mainframe/pc application.
• This position required skill sets in COBOL, DB2, SQL, QMF, JCL, TCP/IP,
• some CICS, Assembler, MicroFocus COBOL, Visual Basic 6, MS Word, MS Excel, MS Access, SQL 7.0, MS Project, MS Powerpoint,, VSAM, ISAM, DBEDIT, PROEDIT, IMS, JCL, TSO, Easytrieve, MS Frontpage, Endeavor, Xpediter, IDCAMS, VISIO, Xpediter, PMS Third Party, PMS Series II, PMS Series III, and PMSCiSolutions. Part of the focus of this server and mainframe based application consisted of creating and maintaining interfaces between third party information systems, PMSCiSolutions and PMS Series II and PMS Series III applications. Intimate knowledge of both of these PMS ordering systems and how they send and receive data to the PMSCiSolutions system was required.

Confidential

• My responsibility was to set up and supervise the PAR LAN Network environment. Install and test all eCommerce software for Y2K compliance and identify any necessary problems or modifications that needed to be completed. Also update and modify all documentation if necessary. During this process we eliminated all paper documentation and converted it all to PDF on CD.
• This position required skill sets in COBOL, DB2, SQL, QMF, JCL, TCP/IP, some CICS, Assembler, MicroFocus COBOL, Visual Basic 6, MS Word, MS Excel, MS Access, SQL 7.0, MS Project, VSAM, ISAM, DBEDIT, PROEDIT, IMS, TSO, Easytrieve, Endeavor, Xpediter, IDCAMS, PMS Third Party, PMS Series II, PMS Series III, PMSCiSolutions.

Confidential

• This position required skill sets in COBOL,DB2, SQL, QMF, JCL, TCP/IP,
• some CICS, Visual Basic 6, MS Word, MS Excel, MS Access, SQL 7.0, VSAM, ISAM, DB2, DBEDIT, PROEDIT, IMS, JCL, TSO, Easytrieve, QMF, Endeavor, Xpediter, IDCAMS, Xpediter, PMS Third Party, PMS Series II, PMS Series III, PMSCiSolutions. PMS Series II and PMS Series III interfaces were also tested.

Confidential

• This position required mostly mainframe skill sets and system knowledge. Although the common Microsoft Office tools such as Word, Access and Excel were used for communication and error tracking.
• This position also required skill sets in COBOL, DB2, SQL, QMF, JCL, VSAM, ISAM, DB2, DBEDIT,
• PROEDIT, IMS, JCL, TSO, Easytrieve, QMF, Endeavor, Xpediter, IDCAMS, Xpediter, PMS Third Party, PMS Series II, PMS Series III, PMSCiSolutions.

Confidential

These positions required skill sets in COBOL, DB2, SQL, QMF, JCL, TCP/IP, some CICS, Assembler, MicroFocus COBOL, Visual Basic 6, MS Word, MS Excel, MS Access, SQL 7.0, MS Project, MS Powerpoint,, VSAM, ISAM, DB2, DBEDIT, PROEDIT, JCL, TSO, Easytrieve, MS Frontpage, QMF, Endeavor, Xpediter, IDCAMS, VISIO, Xpediter, PMS Third Party, PMS Series II, PMS Series III, PMSCiSolutions

Confidential

Programmer/Analyst Medicare

Responsible for the development and production support for the Medicare System using Mainframe COBOL and IMS. Was part of a development team using APS COBOL for a special AI Claims Processing and Determination Project. This position required skill sets in APS COBOL, JCL, some CICS, Assembler, MS Word, MS Excel, MS Access, VSAM, ISAM, IMS, JCL, TSO, Easytrieve, IDCAMS.