SUMMARY

• Over 5 Years of extensive experience as a Manual and Automation Tester in Quality Assurance, Deployment Support, Writing Test plans, Test Cases, Test Procedures, Test Scripts in Web based, Native and Mobile applications.
• In-depth knowledge and Proficient in Functional Testing, System Testing, Mobile Automation testing, Integration Testing, Smoke Testing, GUI Testing, Back-End Testing, Positive Negative Testing, Cross Browser Testing, Database, Ad-hoc, End to End business process testing, Localization, Browser OS compatibility testing, User Acceptance Testing UAT .
• Strong knowledge in Agile - Scrum methodology, Software Development Life Cycle SDLC and Testing Life Cycle STLC .
• Proficiency in creation of QA documentation including Test Cases, Test Plan, handling the verification validation of specifications, Traceability matrix, requirements-features list, defect analysis and defect summary reports.
• Proficient with automated testing tools Silk Test, Selenium IDE/RC/WebDriver, Skiuli, TestLink, JMeter manual testing.
• Good Documentation and Process Management skills with ability to effectively understand the business requirements.
• Strong experience in developing Test Strategy/Plans/Cases/Procedures Test Scripts from Requirements and Use Cases.
• Expert in analyzing test results Performed Functional, System Testing, Unit, Integration and Regression testing for complex software projects in distributed Client/Server and Web-based applications.
• Strong Experience in Android Mobile Automation testing through Selenium WebDriver.
• Extensive experience in performing Backend Testing Oracle, SQL Server, Sybase DB2 database .
• Good judgment skills in finding, reporting assigning the Severity, Root cause Resolution of Defect.
• Expert using Advanced Selenium tools like Selenium RC, IDE, executing automation scripts using Selenium WebDriver.
• Developed and Executed Test Plans and Test Cases as per Business requirement followed by Bug Tracking and reporting.
• Successfully developed implemented QA, testing, release and maintenance strategies, policies and processes.
• Experience in coordinating testing efforts, responsible for test deliverables, status reporting to management.
• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product releases features, client's requirements and related technical documents.
• Experience in providing Training to QA trainees, Reviewing and analyzing them and taking them on to work platform
• Extensive Experience in creating and managing comprehensive test plans and test cases using Quality Center.
• Quick learner, Flexible and versatile to adapt to any new environment and be productive with new technologies.
• Team player and when required work independently in a fast paced deadline driven environment.
• Proficiency in communication skills, quick learner, and a strong understanding of applied analytical skills.
• Dynamic and assertive team player with a strong inclination to improve and optimize processes/implementation.
• Good Communication, Interpersonal Skills and strong Team Player with proficiency at time management, multitasking, leadership quality, expertise in problem solving and able to meet deadline and handle changing priorities.

SKILLS/TECHNOLOGIES

PROFESSIONAL EXPERIENCE

Confidential

Software Quality Assurance Analyst/Tester

Responsibilities:

• Participate in automation projects, proof-of-concept and automation presentations, adheres to project plan, ensures delivery of quality automation products within budget, and coordinates with all stakeholders.
• Involved in testing HMO, HSA, PPO Plan creation, Premium Calculation, Plan Memberships and Claims applications.
• Developed Test plans and Test Cases to cover overall functionality of the application.
• Effectively utilizes existing automation framework, tools, strategies, standards, methodologies and processes.
• Regression Test Plan and User Acceptance test plan for the test releases.
• Manually Mobile and Cross Browser testing.
• Performed complete back end testing of the financial side of the health insurance application to ensure stable and correct data.
• Prepare and execute Test Cases for end-to-end functionality testing.
• Researched and developed a mobile testing automation solution using the Silk Mobile automation tool for iOS and Android.
• Develop Mobile automated testing solution for iPhone, iPad, and Android applications through automated tests on the iPhone Simulator and Android Emulator.
• Involved in Developing Test Plans, Test Cases scripts for different applications.
• Involved in developing scenarios of testing and maintaining testing standards.
• Involved in Business functionality review meetings.
• Tested the GUI / User Interface of the Web applications.
• Participation in requirement / Use Case analysis, risk analysis and configuration management.
• Conducted HIPAA Gateway Testing and HIPAA Compliance.
• Tested the Registration process of common practitioner in Facets and validated the fields Medicare or Medicaid billing number, License and DEA number .
• Created Automation test cases using Robot Framework with Selenium.
• Developing Test cases for System testing, UAT and documentation.
• Test Scenario Documents for Provider and Membership modules.
• System Integration testing for Facets core modules with external systems.
• Done database testing to validate the data.

Environment: Selenium Webdriver, iOS iPhone iPad , Android, Windows Mobile, JIRA, Agile, Oracle 10g/9i, PL/SQL, Unix, Java, JSP, Servlets, J2EE, XML, XSL, XPATH, JDBC, Eclipse, Toad PL/SQL tool , SQL Navigator, SQL Loader, XML, XSL, HTML 5, CSS 3.0, Windows 8.x

Confidential

Software Quality Assurance Analyst/Tester

Responsibilities:

• Worked closely with Development, QA, and Product Management on scope planning at all levels - Roadmap, Release, and Project
• Provide automated acceptance testing services to clients, end users and systems groups to identify, evaluate and execute test requirements including software enhancements and production support.
• Created Release/project plans and schedules, evaluated risks and dependencies for contingency plans.
• Frequently interacted with peers in other functional areas to provide project status, identify and drive process and quality improvements
• Analyzed QA Metrics to monitor and improve test quality and shared the results at the reviews meetings.
• Assisting in preparation of Test Scope and Strategy development.
• Gathered Test requirements and uploaded in HP Quality Center.
• Recording and Play Back Scripts Using QTP.
• Developed Test Cases and uploaded in HP Quality Center.
• Test new applications and make modifications to existing test scripts, and document quality results.
• Resource allocation management, Review weekly Testers' status reports through Agile Process and Scrum Calls.
• Have used Quality Center for executing tests in Test Lab, requirements gathering and Defect Tracking.
• Done Extensive testing involving Behavioral Coverage, Error Handling coverage, Input domain Coverage, Calculus Coverage, back end coverage, service levels coverage To Achieve Accurate Functionality.
• Developed and executed test cases verified actual results with expected results.
• Communicate requirements traceability matrix and track requirements status throughout the project.
• Performed automated testing on the Applications Based on GUI and Web Client --Server using Quick Test Pro.
• Involved in System Integration, UAT Regression Testing.
• Created Re-usable and efficient actions and Automated Functional scripts using QTP.
• Increased productivity and efficiency through regression testing using QTP scripts.
• Expertise in Quality Management, Budget Management, Risk Management, Schedule Management, Release Management , Resource Management
• Interacted with Developers to follow up on Defects/Issues followed by the Defect Life Cycle
• Expertise in performing Black box, Module, Integration, Stress, Volume, System, Performance, Regression, functional, integration, system, regression, security, and UI and user acceptance tests.
• Check Configuration and compatibility testing for s/w versions and hardware.
• Provide clear and concise defect reporting with appropriate evidence of systems issues, including traceability.

Environment: Java J2EE, Struts, Spring, Hibernate, QTP 9.2, 10.0, ALM, Quality Center 9.0, Selenium, iOS iPhone iPad , Android, HTML 5, CSS 3.0, Bootstrap, DHTML, XML, XSL, XPATH, JDBC, Windows 7/8.x, SQL Database, JIRA, Agile, HTML 5, CSS 3.0, Web services, Microsoft Office Suite.

Confidential

Quality Assurance Tester

Responsibilities:

• Implemented test processes that analyzed and investigate customers' individual accounts, businesses' accounts and personal records using data mining and accounting skills
• Monitored and investigated suspicious accounts/Customers with mastery of Suspicious Accounting Reporting Software SAR
• Development, communication and guidance to Business and IT teams related to the Testing strategy and test phase documents and processes templates
• Development of Master Test Plans, Functional System, Business Acceptance UAT , Operational Acceptance and Post Implementation Verification plans
• Establishing process and methodology amongst various new groups involved
• Data Verification, Reporting and Client Interface
• Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
• Implemented processes that utilized accounts receivable sub-ledger for accounting and customer attribute reporting.
• Managed accounting close, accounts payable, and financial reporting for multiple clients.
• Execution of Business Acceptance BAT and Post Implementation Verification PIV test phases for Loss In Event of Default Parameter Estimation and Loss Severity Rating projects, Weekly Project and Program level status reporting
• Implementing and evolving appropriate measurements and metrics.
• Written Reviewed ,Maintained Documentation of Software Requirement Specification, Test Case Specification
• Attended and followed meeting minutes from Business Requirement Gathering meetings with SMEs and JADs , Weekly, monthly Bug trend updates through Software Quality Control Board meetings
• Handled successfully during complete Bug life cycle.
• Performed Batch Testing, Key word driven testing, Hybrid testing, functional driven testing and data driven testing very efficiently and effectively.
• Defect management and defect meetings, tracking, controlling and reporting test activities
• Test management of Special Loans Group SLG outlook forms and estimates derived using SAS Software
• Reviewing existing and new business system process flows and documentation and deriving the test approach

Environment: Quick Test Professional 11.0, Quality Center, C , .NET, ASP.Net, HTML 5, CSS 3, XML, UNIX, JIRA, Agile, Oracle, SQL Server, Windows 7, SharePoint, XML, XSL, XPATH, HTML 5, CSS 3.0

Confidential

Quality Assurance Tester/Business Analyst

Responsibilities:

• Performed requirement analysis by gathering both functional and non-functional requirements based on interactions with the process owners stake holders and document analysis, represented them in requirements traceability matrix RTM .
• Analyzed and collected business requirements from SME's and created the requirements specification document.
• Performed Requirement Analysis to Develop Use Cases, Activity Diagrams and wire frames.
• Testing the application Structures and Functionality's for White Box, Grey Box black box testing.
• Assisted clients in the identification of business requirements to ensure that the design met needs and expectations.
• Worked closely with client end users to ensure functionality and resolve problems.
• Created and generated system test scripts for different test scenarios covering all aspects of project functionality.
• Worked effectively with business analysts, developers, and content department to resolve issues.
• Shared design with clients and worked with Design Architect to ensure changes in design with respect to client inputs.
• Performed gray box testing White Box Black Box testing and identified different test cases for regression testing.
• Conducted designing test automation strategies, created test scenarios, test plans and performed inspection of test scripts.
• Used defect tracking system to execute test plans, track execution against the plan during testing and manage defects from inception to resolution.
• Created test logs and test summary reports using Test Director.
• Verified data stored in the database using SQL queries.
• Interacted and worked with the development team to solve the problems encountered in the test scenario run.
• Coordinated testing efforts and the allocation of resources to different modules to speed up the process of execution.
• Documented and communicated test results.

Environment: ALM 11, QTP, DB2, Oracle, Windows 7, XML, J2EE, HTML, XML, SharePoint, MS Office Communicator, TOAD, MS Access.

Confidential

Quality Assurance Tester

Responsibilities:

• Involved in System Testing, Regression Testing, Functional Testing, Interface Testing and Backend Testing.
• Identified and run necessary batch jobs in different Testing environments using Tidal Enterprise Scheduler.
• Written test scenarios in compliance with the Software Use Cases and Page descriptions.
• Involved in submitting the defects found in testing and tracking the defects through TrackRecord.
• Involved in validating the MTRs manual test required after the automation test is run for each build.
• Involved in designing automation scripts and scripts execution.
• Conducted Regression Testing on various builds to assure that the new build causes no degradation or errors elsewhere in the system and then recommended build in various test environments.
• Involved in online and batch functionality testing of Case Data Management, Case Data Exchange, Interstate, Establishment and Financials modules.
• Tested the database integrity by writing SQL Queries on Oracle DB.
• Presented system test results to the State by conducting walkthroughs and demonstrations of new functionality, providing outputs such as reports using actual test case data and results , and simulating production case scenarios.
• Involved in Integration testing between the MiCSES Oracle production environment, the State's TeraData Data Warehouse and the remaining remnants of the CSES CorVision legacy application.

Environment: QuickTestPro QTP , Quality Center, Oracle, Oracle AERS, Java, J2EE Visual Basic, Citrix, MS Visio, Windows XP, MS Office, XML, HTML, Hibernate, Windows XP.

Confidential

Jr. Quality Assurance Tester/Trainee

Responsibilities:

• Validated systems offering full lot traceability and meet all requirements to ensure complete regulatory compliance.
• Responsible for arranging meetings and discuss the issues and gather requirements.
• Conducted joint application Development JAD sessions to develop and agree upon a system that focuses on the business requirements.
• Troubleshoot development and production failed packages and communicate offline end-points to appropriate support teams and developers.
• Participated regularly in Walkthroughs and review meetings with Project Manager, Business Analysts and Development team.

Environment: QuickTestPro QTP , MySQL, Oracle, Java, J2EE Visual Basic, Citrix, Mercury Quality Center, MS Visio, Windows XP, MS Office, XML, HTML, Hibernate, Windows XP.