SUMMARY

• 6 years of diversified experience in Software Quality Assurance.
• Have good noledge in testing applications in various industry domains like Healthcare, Finance, Banking, Telecommunication, Insurance and retail.
• Excellent understanding of various Software Development Life Cycle (SDLC) methodologies such as Waterfall and Agile (Scrum).
• Experience in coordinating and mentoring offshore and onsite QA.
• Experience in setting up teh test environment, installations and configuration.
• Expertise in Manual and Automated testing of various Web based applications.
• Created Test Plans, Test Cases, Test Procedures and Test Script.
• Strong expertise in establishing QA policies, procedures, strategies and developing appropriate process to ensure teh quality of product.
• Expert in web technologies like HTML and XML.
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Well versed in automation testing tools such as Quick Test Professional (QTP), Load Runner, and Selenium.
• Knowledge of Defect/Bug tracking system wif teh use of tools like HP Quality Center and Bugzilla.
• Experience in importing/ exporting teh Scripts /data into QC by using MS Word and Excel Add - ins.
• Strong working experience in various databases such as Oracle, MySQL, SQL Server and MS Access.
• Good understanding and noledge of UNIX commands.
• Extensive experience in Web applications, Web services and Web methods. (Middle ware Testing) SOA
• Vast experience in different testing methods such as Functional, System, Regression, Integration, Performance, Security, Positive, Negative, End to End, UAT and Load testing.
• EMR system and EDI transactions for claim process, ICD 9 to ICD 10 conversion noledge from healthcare domain.
• Worked wif Developers, Business Analyst and Project manager to test and document new product and new product enhancements.
• Exceptional analytical, trouble shooting and problem solving skills.
• Excellent Analytical, Decision-Making and Organizational Skills coupled wif good co-ordination, communication and interpersonal skills describing a committed Team Player wif an ability to handle/organize multiple projects simultaneously.

TECHNICAL SKILLS

OS: Windows 2000, XP, Vista, UNIX

Web Technologies: HTML, XML, SOAPUI 4.0.1

Languages: VB Script, C, java.

Databases: SQL Server, Oracle 9i/10g, MS Access, MySQL.

Web Browsers: IE, Mozilla Firefox, Chrome.

Business Mgmt. Tools: Rational Requisite Pro, MS Office, MS Visio.

Database Query Tool: TOAD, SQL plus.

Testing Tools: Quality Center 10, Quick Test Professional 10, Load Runner 7.8, Selenium IDE 1.7.2.

Bug Tracking Tool: Bugzilla, JIRA, Rational ClearQuest, Quality Center, Test Director.

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN

Sr. QA Analyst

Responsibilities:

• Extensively involved in all phases of SDLC (Software development Life cycle) and follows Agile methodology.
• Worked on POS self check out / POS QA Testing was involved in setting of QA Test environment wif simulated POS test environment.
• Involved in Preliminary discussions of teh Project wif teh Core Team according to Business Requirement Document.
• Prepared test plans and test cases for manual and automated testing.
• Tested different functions of thePOSsystem like scanning, payments and returns. Moreover, make sure that teh system met teh requirements and expectations.
• Developed teh test cases according to requirement.
• Responsibilities of checking of data in database by writing and executing SQL statements and UAT on NGPOS Environment consist of MPOS, KIOSK, PHARMACY and PHOTO Ecommerce testing.
• Used ICD-9 HIPAA compliance codes for Identify teh particular medical Prescription.
• EDI 274/275 code for transaction of electronic prescription according to patient information and healthcare provider information. In addition EDI 270 (Eligibility and Benefit Request) and teh EDI 271(Eligibility and Benefit Response).
• Validated Inbuilt CMS tool along wif web application on different browsers.
• Extensively worked on Web Service testing using SOAPUI.
• Involved in Functional, Regression and Smoke testing.
• Prepared teh traceability matrices to fill teh gap between teh requirements and teh test cases covered.
• Used VB Scripting in QTP, Generated test results using QTP and analyzed Actual Result and Expected result.
• Developed data driven scripts in Quick Test Professional and executed scripts.
• Used checkpoints to check teh functionality in QTP.
• Used synchronization, call function, parameterization, and reusable actions to enhance test affectivity.
• Interacted wif developers and Managers to identify and resolve technical issues while performing automation testing using Selenium in Twist.
• Used Firefox browser to installed Selenium IDE to test teh Catalina test portal BPT server.
• Wrote SQL queries for searching, creating and updating test data.
• Interacted wif DBA's, Developers, Systems Engineers and Network Engineers during testing and isolated bottlenecks at different levels.
• Performed Load testing by bombarding teh server wif users to test teh performance of teh application under stress conditions using Load Runner.
• Managed and executed test cases and logged defects in defect reporting tool using Bugzilla.
• Provided status reports to Project Manager.
• Interacted wif developers for resolving teh defects and setting teh priorities.

Environment: Quality Center 10, QTP 10, Selenium IDE 1.7.2, Load Runner 7.8, UNIX, Java, J2ee Windows XP, IE, Firefox, Mozilla, SQL Server, Bugzilla, Walgreens in house tools Jump server .

Confidential, Bentonville, AR

Sr. QA Analyst

Responsibilities:

• Analyzed business requirement documents, functional requirement documents, Use cases, and Use case diagrams.
• Developed Test Plans and Test Cases from teh functional requirement document and scheduled teh test case execution.
• Teh project was based on ASAP Methodology.
• Performed both manual as well as automated testing.
• Involved in Smoke, Functional, Regression, System, Integration and Security testing during all phases.
• Performed manually testing using Cross browser and Cross Platform.
• Validated various Hyperlinks on web pages also performed GUI testing manually.
• Participated in teh team to performed User Acceptance Testing.
• Involved in teh executing and retrieving teh data for SQL Queries.
• Interacted wif developers and users to resolve major bugs.
• Created teh Automation Test Plan and extensively used QTP for creating scripts for functional and regression testing of various features of teh application.
• Extensively used different types of Check points (Standard checkpoints, Table checkpoints, Image checkpoints) using QTP.
• Used teh HP Quality Center (QC) defect tracking system, to report and analyze defects during teh entire testing process.
• Used TOAD for writing SQL queries, used many types of complex queries for validating, retrieving and comparing teh data.
• Communicated testing progress to Business and Project Management team; setup meetings wif project managers and other senior members on teh project to prioritize testing strategies and Exit Criteria for various testing cycles.

Environment: Windows XP, UNIX, MS-SQL Server, Rational Clear Quest, DB2, LINUX, GUI, QTP 9.2, HP Quality Center 9.2.

Confidential, San Jose, CA

QA Analyst

Responsibilities:

• Designed and documenting Test Plans, Test Cases, Test Scenarios, and Test Strategies based on business requirements and Design documents for Credit Card Online application.
• Identified teh Test Cases and documented them in Quality Center.
• Worked wif teh Developers and teh test lead to verify teh Test Cases.
• Prepared test data for positive and negative test scenarios for functional testing as documented in teh test plan.
• Performed Development Integration, System Integration, End to End and User Acceptance testing for teh data services.
• Performed Functional testing, Performance testing and Regression testing to see teh entire functionality using QTP.
• Used Joins like Inner and Outer joins while testing from multiple tables.
• Performed Automation testing by using Quick Test Professional.
• Performed Data Driven Tests to validate teh same scenario wif different test data using Quick Test Professional.
• Established connectivity between QTP and Quality Centre and access teh functions from QC.
• Responsible for Data driven testing using Quick Test Professional, and written functions using descriptive programming in Quick Test Professional.
• Used Quality Center to store all testing result and for defect Tracking and Reporting.
• Generated enhanced graphs and reports wif Quality center.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: QTP 9.0, Quality Center 9.0, HTML, Windows XP, VB scripting, MS-Office, My SQL

Confidential

QA Tester

Responsibilities:

• Attended Scrum meeting every day.
• Documented details of test plans, test cases and expected results in Test Director.
• Extensively documented Test Requirements and Test Plan using Test Director to track teh stakeholders requested enhancements and changes.
• Created VB scripts, enhancing, and debugging teh test case using QTP.
• Created test scripts using Automation tool QTP and checked teh functionality of teh application for every release.
• Used Synchronization, Call function, Parameterization, Checkpoints, Regular Expressions to enhance test affectivity also created reusable actions.
• Performed Smoke, Functional and Regression testing using QTP.
• Performed manual and automation tests on various modules using positive and negative scenario.
• Manually manipulate data directly from Oracle database using TOAD.
• Analyzed teh end-to-end functionality by testing teh application manually.
• Carried out security tests to check that only valid users could access certain sections of teh site.
• Writing and reviewing Manual test cases and customizing Test Director as needed.
• Performed Back End testing of teh database by using SQL queries to verify data conversion and data repetition.
• Analyzed test monitoring and take quick test control decisions by teh Reports and Graphs using Test Director.
• Grouped Manual test cases in sets and scheduled them for execution using Test Director.
• Monitored test results, tracked defects and communicated them using Test Director.
• Actively participated in bug meetings wif QA team and developers to discuss and resolve outstanding defects.

Environment: Windows XP, QTP 9.0, Test Director 8.0, Bugzilla, UNIX, TOAD, Oracle 9i/10g, MS-Excel.