SUMMARY CORE COMPETENCIES

• Around 12 years of strong experience as QA/Test Project Manager in the field of Software Testing and Test Project Management Release management and managed large budget projects
• Have experience in working with fortune 500 companies, State Federal Government agencies software enterprises such as Coach Inc., NY State Govt., CSC, The Home Depot, Lowe's companies Inc, Carter's Osh Kosh Bgosh Inc, United Health Group, McAfee, Tomax Corp. LLBean
• Gigantic experience knowledge in Government Health Benefit Exchange NY State MMIS , Healthcare, Insurance, Retail, E-commerce, Sterling e-Commerce, Supply Chain Mgmt, Accounting, Finance, Banking Security domains and worked with TCOE
• Experience in managing and testing of client/server, web-based applications web-sites and portal testing with Manual and Automation approaches using QTP 9.0
• Expert in creation implementation of Test Plans Test Strategies and Test scenarios from given requirements discussions with business stakeholders
• Managed production support for Problem, Incident service tickets mgmt using HP Service Desk 4.5
• Maintaining MS SharePoint for various documentation and Creating various reports as: Overall Project Status Report, Test Summary reports, Testing status report, Test Metrics Planning Tracking report, Traceability metrics, Software Configuration Release Management Plan, Resource Management, Risk Contingency Mgmt Mitigation plan, Project Budget and Review logs for audit purpose
• Also performing the RCA DPA for each release as preventive action to reduce defect leakage for next releases and defect triaging for CIT, ST, SIT User Acceptance Testing UAT delivery
• Experienced in offshore-onsite delivery model with Managing handling Teams Team mentoring and various trainings to teams
• Have working implementation knowledge of BPT framework and conventional testing models
• Vast experience in Client Management, Change Management, Vendor Management working with onsite-offshore delivery model
• Have been working at client's site at onsite to Manage and coordinate with all business stake holders from planning, execution and delivery of the project
• Experienced in managing UAT production support using service management tool HP service desk
• Well versed with different Test Management Defect tracking tools: Test Director, Quality Center, JIRA, Lotus Notes, Rational Clear Quest, Rational Quality Manager, Rational Team Concert Bugzilla
• Involvement in rigorous testing cycles of various releases including Deployments on Servers
• Experience in Mainframe testing and Web-services for data validation
• Having strong working knowledge of all kind of black box testing such as Web testing, portal testing, product testing, Mutation, Sanity, Functional, System, Regression, Re-testing, Ad-hoc, GUI, Localization, Customization, Compatibility, Interoperability, Exploratory, DWH ETL, data validation verification, Integration testing and CTI testing thru Avaya interface application
• Well acquainted with complete Software Development Life Cycle SDLC and Software Test Life Cycle STLC and Defect Life Cycle
• Working experience in Agile methodology, V model, and Waterfall model
• Highly motivated, flexible, determined, resourceful, responsible, energetic self-confident

TECHNICAL EXPERTISE

PROFESSIONAL ACHIEVEMENTS AWARDS

• Certificate of Excellence award from Lowes Testing Center on success of release 3
• Received award from McAfee Inc, USA for the successful, on-time quality launch of the website

Environment: HP Quality Center ALM 11.0 Admin , IBM Sterling e-Commerce, WMOS, ESB, Jesta v15, EDI 850, Java, Oracle, SQL, Sterling Integrator, MQ message broker, MS SharePoint

Responsibilities for projects

• Responsible to bring up QA/Testing department by external and internal hiring with right set of skills and established processes to build QA/Testing team
• Managing largest team whole EOMS testing group practice in the project with overall 15 million budget
• Set up project from scratch from pre contractual activities to manage post contractual obligations with closely working with Account Executives, Director Carter's management
• Responsible for forecasting, costing, budgeting of resources along with estimation resource planning, alignment structuring across business tracks of delivery
• Adapted waterfall SDLC methodology, prepared Master Test Strategy Test plan, Release planning, and facilitated gap analysis requirements gathering through war room setup
• Establish build new QA/testing department by conducting interviews, phone screens, video conferences to hire and build QA/testing teams for this huge initiative
• Managed Test Environment for project along with release management and migration to UAT environment
• Defining process, roles responsibilities, conducting inductions trainings session comprises processes, tools, methodology for new hires
• Responsible for managing Functional, SIT, End to End E2E testing activities deliverables during given timeline for release/build
• Responsible for scheduling and Test Management for different business tracks comprises of test team to track the daily progress along with reporting to PMO, Business, dev and project director
• Working on weekly presentations with Carter's Mgmt, business users for defining scope, logistics, defining roles responsibilities to accomplish deliver the quality releases in given stringent time frame
• Worked actively with carter's change control management team for change management for requirements change, delivery and schedule
• Also working with QA/testing teams, scrum masters, project managers to complete functional, SIT in given stringent timelines and trying to bridge the gap delay by development team and delivering the test deliverables on defined timeframes
• Working in multi vendor setup as one big team and coordinating to achieve the goals
• Implemented/followed the QA processes, Test life cycle and Defect life cycle for reporting
• Training and mentoring teams and gauging the skills for different levels
• Defect management, review, triaging defect tracking, User acceptance Testing UAT support to the business users and establishing process for RCA DPA
• Preparing data flow diagrams for each functional area involved in Integration testing and presented involved in kick off meetings for initial set up with business stakeholders
• Reviewing and walkthrough the testing artifacts, such as Test plan strategies, test cases, test scenarios with product owners and business users and getting sign offs
• Customized HP QC ALM 11.0 for tracking and managing the requirements, test cases, defects, dashboard, reports by deriving quality metrics, tracking test coverage and defect test execution management
• Developed defect dashboards and quality metrics for the executive committee, senior management and the stakeholders
• Using SQL scripts, carried out the defect's trend / test coverage assessment and reporting for the implementation of the product using HP Quality Center QC ALM 11.0
• Tracked, accessed and assigned the defects to the relevant stakeholders.
• Developed several customized ad hoc reports for the senior management on a regular basis, which required exhaustive defect data analysis in Quality Centre.
• Tracked project's change request's requirements into Quality Centre for all main business streams affected

Responsibilities:

• Managed second largest team in the project with overall budget over 100 million
• Managed whole testing practice along with release management for NY-HX comprised of more than 35 resources divided into 5 business streams, Eligibility Enrollment - Individual, SHOP Employer, Employee, Broker, Navigator , Plan Mgmt, Customer service for IVR service and Financial Mgmt
• Responsible to bring up the QA/Testing department by external and internal hiring with right set of skills and established processes to build QA/Testing team in Agile environment
• Set up project from scratch from pre contractual activities to manage post contractual obligations with closely working with Account Executives, Director and CSC management and NYS DOH state officials
• Active member of Change Control Review Board CCRB for change management and Risk Issue Management using ARM tool with CSC management and NYS Department
• Managed Test Environments for 5 different streams along with release management and migration to UAT environment
• Also responsible for forecasting, costing, budgeting of resources along with estimation resource planning, alignment structuring across multiple business tracks of delivery
• Validation focused on eligibility check and benefit enrollment interfacing with federal and state hubs for first year delivery on 834, 837, 820 EDI transaction and other interfaces
• Adapted Agile SDLC methodology and prepared Master Test Strategy Mgmt plan, Release planning, sprint planning and participating during gap analysis requirements gathering
• Created and implemented 508 compliance test strategy to test NY-HX portal to validate the compliance with ADA for disable people using JAWS and Compliance Sheriff tools
• Validated NY-HX portal to support multi browser as IE, Chrome, Firefox and Safari MAC
• Establish build new QA/testing department by conducting interviews, phone screens, video conferences to hire and build QA/testing teams for this huge initiative
• Defined agile process, roles responsibilities, conducting inductions trainings session comprises processes, tools, methodology for new hires
• Managed Functional, SIT, End to End E2E , web services testing from SOA -ESB testing activities deliverables during given timeline for release/build
• Intimately worked with DOH officials project directors, business executives, development managers, solution architects, scrum masters, scrum teams to ensure the quality and requirements coverage and test deliverables during sprints, releases and tracks
• Responsible for scheduling and Test Management for 5 business tracks comprises of scrum teams to track the daily progress along with reporting to client and project director
• Worked on weekly presentations with DOH officials, business users for defining scope, logistics, defining roles responsibilities, Risk Contingencies Management and Mitigation plans to accomplish deliver the quality releases in given stringent time frame
• Also worked with QA/testing teams, scrum masters, project managers to complete functional, SIT in given stringent timelines and trying to bridge the gap delay by development team and delivering the test deliverables on defined timeframes
• Added value to the project by effective cost utilization by shuffling, ramping up ramping down the resources as per need situation of the project with operations delivery
• Worked in multi vendor setup as one big team and coordinating to achieve the goals
• Implemented/followed the QA processes and Defect life cycle for reporting and QA audits
• Performed risk assessment risk analysis and communicating to client and senior management with Mitigation plan along with preventive actions
• Trained and mentored teams and gauging the skills for different levels
• Defect management, review, triaging defect tracking, provided User acceptance Testing UAT support to the business users and establishing process for RCA DPA
• Prepared data flow diagrams for each functional area involved in Integration testing and presented involved in kick off meetings to set up the expectation of business stakeholders
• Reviewed and walkthrough the testing artifacts, such as Test plan strategies, test cases, test scenarios with product owners and business users and getting sign offs

Description: The COM Customer Order Management initiative will allow THD for Omni channel selling and Omni channel fulfillment for better e-commerce customer experience. This will also help Home Depot to be better aligned with other competitors and increase in customer service levels. COM will provide different integration points into a centralized order repository and fulfillment engine. This centralized repository and fulfillment solution will orchestrates workflow against line item attributes to customers, sales/store representatives at Point of Sale POS , suppliers, financial systems and servicing vendors. Sterling selling and fulfillment solution will be implemented to support Home Depot's Omni Channel Customer order Management Program strategy. This includes BOPIS orders, Store to Store orders and .com orders.

Project 5: SP6 Lowe's EPP - OFR Administration Sales

Environment: Genesis POS , Service Bench, Siebel 8.1, Avaya, Lowes.com Terra-data, DWH, Host-MF, DB2 Win XP, Quality Center 9.2, Microsoft SharePoint, Microsoft Visio, Sterling, PeopleSoft

Confidential

Environment: BI tools - MicroStrategy 8.0, Terradata, XML, Hummingbird host explorer, DWH, ETL, Mainframe, DB2, Sterling Ecommerce, Win XP, QC 9.2, MS SharePoint, MS Visio, PeopleSoft

Confidential

Environment: Oracle 9i, Oracle10g R3, UCM 7.5, Java, J2ee, CIS, XML, Hummingbird host 9.0, Mainframe, DB2, Genesis POS , Windows XP, Unix, Quality Center 9.2, MS SharePoint, MS Visio

Responsibilities

• Prepared Test Strategy Mgmt plan for project costing 10M and worked on Release mgmt requirements gathering and responsible for SIT testing activities deliverables
• Validation Verification of Sterling implementation in THD with IBM team
• Worked with Lowe's Testing Center of Excellence LTCOE to establish and mange Testing governance model and QA processes/standards with Lowe's QA/Testing department
• Responsible for scheduling and Test Management for 6 different teams onsite offshore by tracking the daily assignment progress along with reporting to client and business
• Managed business to consumer gift card Merchandising card processing testing from POS thorough Sterling with different payment gateways for financial transactions
• Worked on Risk Contingencies Management and Mitigation plans to accomplish deliver the quality program in given stringent time frame
• Aligned the team to complete SIT in given stringent timelines and bridged the gap delay by development team and delivered the results sign off on given time
• Worked on data validation verification while data migration to oracle 10g
• Added value to the project by effective cost utilization by ramping up ramping down the resources according to the need situation of the project with operations delivery
• Worked in multi vendor setup as one big team by coordination to achieve the goals
• Worked on Costing, Estimation, Budgeting and Resource planning
• Implemented/followed the QA processes and Defect life cycle for reporting and QA audits
• Managed execution of SIT, ETL, DWH and web services testing from SOA CIS
• Performing risk management risk analysis and communicating to client and senior management with Mitigation plan along with preventive actions
• Trained and mentored offshore onshore teams and gauging the skills for different levels
• Defect review, triaging defect tracking, User acceptance Testing UAT support after SIT and performing RCA DPA
• Prepared data flow diagrams for each application involved in Integration testing and Involved in kick off meetings to set up the expectation of client business stakeholders
• Reviewed the testing artifacts, such as Test plan strategies, test cases, test scenarios for E-commerce Finance applications form credit card debit card transactions
• Coordinated with different upstream and downstream application's teams SMEs, BAs etc. for requirements gathering and UAT support
• Reported to Client higher management and PMOs about the daily, weekly, monthly progress activities in form of reports Dashboard for development testing teams
• Managed Functional testing, GUI testing, System testing, Data validation verification Mainframe testing, Regression testing, Integration testing, Re-testing, Ad-hoc testing, Web services SOA testing performance testing