OBJECTIVE

A challenging and rewarding position in the field of Software Quality Assurance and Testing in Web, Client, and Server Applications that allows me to utilize my skills in Manual testing tools like Quality Center, and leading-edge Automation tools like QTP, Ranorex, some Selenium/Coded UI.

SUMMARY

• A multifarious and innovative person with 8 years of IT industry experience in Software Analysis, Quality Control, Documentation, Development and Manual Automated QA Testing in Client/Server and Web based applications with Mercury Interactive Tools Test Director, WinRunner, LoadRunner and QuickTest Professional .
• Expertise in gathering requirements, writing software Test plans, Test case Design, and Test Data and execution of test cases in both manual and automated modes.
• Expertise in Software Unit Testing, Functional Testing, Usability testing, Integration/System Testing, Regression Testing, Back-end Testing, GUI Application Testing, End-to-End Database Testing, User Acceptance Testing, Performance Testing, Volume Testing, Cross platform Testing, Validation Testing, Client-side and Server-side testing.
• Involved in entire QA Life Cycle, which includes Design, Development and Implementation of the entire QA process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts. This with the Agile, SCRUM, Iterative and Waterfall methodologies and techniques.
• Proficiency in developing and maintaining robust test scripts according to the business specification given.
• Expertise in creating and enhancing test automation scripts using QuickTest Professional, Ranorex, along with Selenium and Coded UI exposure
• Performed SOAP based and REST based web serives API testing, using GET/POST/PUT/DELETE and other methods. Used Google's Chrome Advanced REST Client and Fiddler for this purpose
• Executed SQL queries to validate data in Oracle, databases and ability to create and execute SQL statements
• Experience in iPhone mobile testing using the TestFlight application for iOS, and using TestFairy for Android.
• Experience in cross-browser testing with IE, Chrome, Firefox, Opera, Safari for web-based AUT using the BrowsEmAll tool
• Experience in PoS and eCommerce testing where Users would make purchases for live events over the web and then go through credit card transactions. Credit cards were used as a method of identification too.
• Solid understanding of design controls in FDA regulated environment. Good understanding of CFR 820, ISO 13485, ISO 14971, IEC 60601, Design Verification, Design Validation and Medical device risk management
• Proficiency in highly intuitive web-based and Windows user interfaces using .NET and multi-tier web based applications that are developed in J2EE.
• Good consulting, facilitating, and leadership skills ability to lead or follow with equal ease. Excel in team collaboration, solution brainstorming, root cause analysis, risk assessment and budgeting
• Very accountable and eager to get the know-how on the latest technologies flexible and versatile to adapt to any new environment and work on and any project.
• Milestone-oriented, detail-oriented, and a very eager and quick learner dynamic and organized team player with good communication, leadership and interpersonal skills

TECHNICAL SKILLS

• Programming VB Script, C , Java
• Platforms Windows 95, 98, 2000, NT, XP , MacOS 7.5-X
• Tools Rally, Team Foundation Server with MTM , HP Quality Center 5.0/6.2/7.0i/7.6/8.0, HL7, hp WinRunner, 5.0/6.0, hp LoadRunner, hp QuickTest Professional 8.0/8.2, Ranorex, Selenium IDE/WebDriver/Grid, TELEGENCE, AMDOCS Ordering OMS , Product Catalog, Self Service AMSS , CRM, BrowseEmAll, Rational Test Manager, REST, Fiddler, Siebel, Team Track, Visual Source Safe, Bugzella, Clarify, Microsoft Visual Studio 6.0/.NET, Microsoft Office 97/2000/XP/2003, MS Project, MS Visio, Adobe Photoshop 7.0/CS,
• Databases MS SQL Server 6.5/7.0/2000, MS Access, Oracle 9i/8i/7i, Sybase, Oracle Forms
• User Interfaces Microsoft Project Server Microsoft Office SharePoint Server 2007, Microsoft Office SharePoint Designer 2007, and Microsoft Windows SharePoint Services 3.0 Microsoft FrontPage 2000/XP/2003 Flex
• Protocols TCP/IP, HTTP/HTTPS, FTP
• Ceritifications/Training hp Quality Center 8.0, 9.0, 9.2,11.0, Mercury QuickTest Professional 11, Ranorex

PROFESSIONAL EXPERIENCE

Confidential

Test Lead

• Created, designed, developed, enhanced, maintained, and implemented efficient and effective Test Plan, Test strategy, Test approach, Test Case, Test Script documents for enterprise wide end-to-end testing of the Project.
• Developed the Automation test plan by reviewing the manual suite of test cases that were candidates for automation.
• Implemented the modular and data-driven test automation methodologies within the test architecture framework. Used both the Keyword and Expert views using Ranorex tool, Selenium IDE/WebDriver
• Used regular expressions for dynamically changing objects in the application used parameterization to create more reusable and robust scripts used checkpoints/asserts to validate data in runtime
• Experience using Functions, variables, conditional statements, loops, arrays for some descriptive programming techniques where necessary along with some keyword-driven script design. This was mostly done in C
• Was the test lead and the QA representative in the Sprint planning and Scrum meetings for the Donor project. Helped with creation of the Sprint burndown chart. Used FogBugz, and Rally for User Stories and Tasks, as well as Team Foundation Server's MTM.
• Attended the Business and Functional Requirements Document BRD review meetings conducted by Business Analysis team to better understand the application functionality and to gather High-level Design Document HLD to create the Test Plan and Test Scenarios.
• Interviewed Architects and SMEs in small private sessions to identify test scenarios.
• Interviewed Developers to gain detailed information on complex calculations, and analyze the application at the back-end level in order to write repeatable End-to-End test cases for applications.
• Used the OTS web application where the Users would purchase seats, even could Pick-A-Seat, for an Event all the way through to paying for it with a credit card, including a payment plan if they wanted. If the Method of Delivery was 'Will Call' the ticket would be sent to the User after being Printed from the Client 'Back Office' application.
• The Flash Seats application is where the credit card informarmation for the User, or their Mobile ID is stored. User would purchase tickets for Events on the website and could then enter the Event with using the credit card or Mobile ID to redeem the tickets.
• Worked with the Ranorex automation tool by using the Ranorex Recorded, Ranorex Repository, and the Ranorex Spy also evaluated Coded UI with its data driven and assertion capabilities
• Performed automation evaluation for the Ranorex autmation tool that involved using Recording Code modules
• Created Shared and Local Object Repositories in Ranorex
• Implemented Data-driven tests with Ranorex, along with validation using AttributeReg, and Return/GetValue features. Also used the Spy's 'Track' feature to get an Object's properties
• Familiar with the Ranorex code modules
• Used the Selenium automation tool, where we used a Keyword-driven framework to run tests for Automation. These would include any data-driven Parameterization , Output value, checkpoint tests etc. also familiar the Selenium IDE, Selenium WebDriver API and Grid.
• Used the Selenium Fire Bug, Inspect Element and XPath features where needed. Knowledge and familiarity of creating classes, Properties, Methods and constructors, Inheritance and Polymorphism of classes and constructors, structs, conditional statements, loops, arrays to implement a Hybrid automation framework.
• Performed Web Services API testing for the different services that allowed order creation, reserving seats, transferring seats, adding credit cards, updating credit cards etc. using the GET, POST, PUT, and DELETE methods. Used Google's Chrome Advanced REST Client and Fiddler for this purpose also used SOAP UI for the same.
• Worked extensively on XML and Data Sources in order to generate the test data for the services. These data sources were built by Dev team so that Sales or other marketing reports could be run for the relevant parameters from Back Office
• Tested the Flash Seats mobile application on the iPhone, using TestFlight, and Android with TestFairy.
• Performed cross-browser testing for the web-based AUT using the BrowseEmAll tool.
• Involved in Internal and External Test Plan review meetings where Peer members, Business Analyst, Client User and Development team are the attendees.
• Involved in writing the Project test plans
• Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss/explain the defects with development team.
• Attended Triage meetings to understand and consider the scope changes for the release during the test execution phase.
• Estimated the testing times required for each Release and conveyed them to the Manager.
• As the Test Lead, I was responsible for holding weekly team meetings to go over Action Items/Issues, Risks/Mitigation Plans, E2E Testing schedule, Test Plan reviews.

Environment: Quality Center 8.0, IVR, JackTrack, Remedy Alert, TCP/IP, MS Word, MS Excel, MS Access, XML Spy, ClearQuest, ClearCase, FogBugz, Rally, Team Foundation Server with MTM

Confidential

Senior Test Engineer

• Responsible for gathering Requirements specifications, hardware requirements, firmware requirements and software requirement, and attend review meetings for cardiovascular ultrasound image product line.
• Led a team of 3 testers for test case development, execution, reporting and release activities.
• Actively participated in design reviews meetings. Ensured Requirements are actionable, measurable and testable
• Worked with Development to create product development strategy, identified test activities at Sprint planning and iteration level used Rally to write down the tasks under the particular Story
• Created functional, integration and E2E test cases to test interaction between firmware and ace card and software system
• Provided detailed effort estimates for test documentation, test preparation and test reporting using estimation models.
• Formulated Test Plans and Test Cases based on the User Requirements Specification URS and Systems Requirements document for the functionality, security, performance, configuration and usability testing
• Develop and Review Master Verification plan and System Verification plan for multiple projects
• Established project entry, exist and release criteria to ensure quality targets are met as per plan.
• Created Test Verification report for multiple projects and accurately document all corrections and deviations
• Coordinated, train and mentor test team members within testing processes, test cases writing and test executions activities. JIRA was used for ticketing
• Collaborated with the Business User to developed User Acceptance Tests for each Production Release

Confidential

Senior QA Analyst

• Reviewed Business Requirement and Software Specification Requirements to achieve better understanding of the AUT.
• Developed Test Cases based upon the Functional Requirements Document.
• Executed Test Cases manually based on the data, to test the functionality of the Application.
• Performed Sanity testing, Functional testing, Regression testing and Integration system testing for the application. Used ALM, as well as JIRA and JackTrack to log defects
• Employed IVR during the InquireFANProfile interface to automatically activate the customer Profile. This was a critical step in order to attach the Profile to the BillingAccountNumber prior to the bill generated by the TLG CSM billing application.
• Designed, implemented, tested and documented VoIP solutions based on customer's needs. This included extensive configuration of the very large XML configuration files.
• Performed end-to-end testing covering the entire business process flow from the initial point of sale PoS through to all of the downstream systems and outputs, including but not limited to these applications/interfaces: OPUS, PDC, System X, PHOENIX, TELEGENCE, CARE, OLAM, eCommerce, QuickPay, CAS, U-Verse, DST, Telco and Common Services.
• Responsible for testing U-Verse End-to-End, which includes the flow through testing between Mobility and Wireline, to ensure that all the 20 CSI interfaces are functioning as desired.
• Performed retail front-end testing including OPUS, PDC. This also included tracking all Severity 1 and Severity 2 defects that required fixes/resolution, etc.
• Responsible for testing U-Verse specific interfaces with specific profiles. This testing also includes the retest of UVerse specific defects.
• Worked with AMDOCS products OMS, ENABLER Billing, CSM, A/R, FBF .
• Responsible for pulling detailed XML logs in UNIX Environment.
• Used Fiddler tool to run most of the web services API calls. Eclipse editor was also used to run a lot of the SOAP UI requests. Faimilar with the Groovy scripting required for SOAP UI
• Performed trouble shooting of environment/code/data issues until they were resolved.
• Effectively documented features, and performance of carrier-grade VoIP platforms through the creation and execution of test cases in compliance with AT T's ISO 9001:2000 standards.
• Created transactions on Telegence on-line for GSM, TDMA, T-Gait or G-Gait.
• Validated bill format information PDF, AFP, Mabel, and Reseller with the use of the CSM Telegence online tool.
• Reported defects using JackTrack and Rational ClearQuest. Verified fixes and closed defects during regression and target testing.
• Participated in daily meetings to discuss the status of the project and to accelerate resolution for the blocking issues to meet the milestones.
• Interacted with business analysts, designers and developers in resolving the problems.
• Used SQL queries to retrieve data from tables and to perform back-end testing.
• Supported client's UAT testing, provided assistance in resolving the issues related to several back-end systems.

Environment: Rally, TELEGENCE, WinSCP3, WinCVS, TortoiseCVS, Oracle8i, SOAP, SQL Server, Quality Center 8.0, IVR, JackTrack, Remedy Alert, TCP/IP, MS Word, MS Excel, MS Access, XML Spy, J2EE JSP, Servlets, Java Beans , Eclipse, Tortoise CVS, WebLogic Server, Windows XP, Windows Server 2000, UNIX, ClearQuest, ClearCase

Confidential

Senior QA Analyst/ Project Test Lead

• The goal was to integrate the CFC iSeries servicing platform into BAC enterprise applications and infrastructure
• As the person responsible for leading the Test execution efforts on two Projects, I was involved in the development of system test plan and test scripts using business and system requirement documents.
• Executed test cases, peer-to-peer reviews, and logged/tracked defects and coordinated the daily issues on status calls with the various systems.
• Performed back-end validation testing on the iSeries AS400-Dev AS400-SIT Environments to make sure the HRD data was replicated.
• Executed Batch Process testing after the nightly batch was run on week-ends, I was involved in verifying all the tables in the back-end to make sure the Coupon Books were generated with the appropriate customer data information, coupon data information including payment, payment due dates and the OCR scan lines, and the marketing data information.
• Keeping track of any defects that were logged during the testing effort and accordingly coordinating with the Development team to get them fixed/closed.

Environment: iSeries AS400, dBVisualizer, TOAD, Oracle8i, SQL Server, Quality Center 8.0, QuickTest Professional, XML Spy, Visual Basic, MS Word, Windows XP, ClearQuest

Confidential

Software QA Tester

• Created, designed, developed, enhanced, maintained, and implemented efficient and effective Test Plan, Test strategy, Test approach, Test Case, Test Script documents for enterprise wide end-to-end testing of the Project. Test cases were written in quality center while ClearQuest was used to log defects.
• Estimated scope of automation of manual script for regression test purpose using QTP.
• Implemented the modular and data-driven test automation methodologies within the test architecture framework
• As the E2E Test Lead in a team environment, planned testing strategy for End-to-End flow through the system to link the front-end functionality to the back-end.
• Attended the Business and Functional Requirements Document BRD review meetings conducted by Business Analysis team to better understand the application functionality and to gather High-level Design Document HLD to create the Test Plan and Test Scenarios.
• Involved in Internal and External Test Plan review meetings where Peer members, Business Analyst, Client User and Development team are the attendees.
• Involved in writing the Project test plans for this test effort by using the AT T template and attempted in collecting the team meeting minutes.
• Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss/explain the defects with development team.
• Attended Triage meetings to understand and consider the scope changes for the release during the test execution phase.
• Co-ordinated with the Project Manager in composing the associated Risks, and forming mitigation plans when the testing timeframe was reduced owing to unavailability of some applications.
• Verified that Credit flow process and applications were rolled out in a controlled fashion - by market, region and/or possibly other segregation. This was done by testing first in the OFF mode, and then confirming that the new functionality is supported by testing in the ON mode.
• Created presentations for Business that would contain the Scope and Testing coverage.
• Provided the User Acceptance Testing UAT with the High-level test scenarios that had been created for the End-to-End testing effort. use cases matrix was used to design the TCs in Quality Center
• Resposible for organizing the E2E Testing Kick-off meeting in order to make sure that all impacted applications were abreast with the Roles Responsibilities, Testing Objectives, Project Scope, Applications impacted, High-level schedule, Metrics Defect reporting, End-to-End Weekly forums, and then a Round Table/Wrap-up.

Environment: CARE, TELEGENCE, TOAD, WinSCP3, WinCVS, TortoiseCVS, Oracle8i, SOAP, SQL Server, Quality Center 8.0, IVR, JackTrack, Remedy Alert, TCP/IP, MS Word, MS Excel, ClearQuest, ClearCase