Summary

• Over 8 years of IT experience in Full life-cycle system as a Quality Assurance Analyst/BA and Systems Support Analyst.
• Over 5 years of experience working with large clients like Home Depot, Wal-Mart, Whole Foods, and Yum Brands.
• My objective is to make software free of bugs and issues.

PROFESSIONAL SUMMARY

• Creative self-starter and proven ability to manage multiple, concurrent projects throughout the project lifecycle with minimal supervision.
• Vast experience working directly with large clients such as Blue Cross Blue Shield, Wal-Mart, Home Depot, Whole Foods and Yum brands Taco bell, KFC, Pizza hut .
• Strong ability to analyze data and translate numbers, trends, findings using SQL, analytical functions, reporting tools excel to understandable document and come to conclusions.
• Coordinating, leading, designing and implementing manual and automated testing for various test types including Functional, Integration, System, Regression and Performance, database managing multiple projects across various lines of business while meeting strict deadlines.
• Ability to analyze and recommend the extent of functional testing required based on project requirements.
• Excellent knowledge of all SDLC process models including the Agile, Waterfall, RAD/Interactive, Rational Supplemental Process, Data Warehousing and Tactical Process models.
• Strong organizational and analytical skills, excellent communicator and negotiator with strong ability to exercise independent judgments.
• Flexible with the ability to work in a fast-paced independently as well as in a team environment under high pressure.
• Recognized by the director for performance excellence.

TECHNICAL SKILLS:

• Databases: Oracle, SQL Server 2008, MySQL, MS Access
• Database Tools: Sql Plus, Toad, SQL Navigator, SQL server 2008.
• Test Tools: QuickTest Pro, Quality Center, SoapUI, Microsoft Test manager.
• ETL Tools: Informatica, Test data flow from various source systems such as databases, flat files
• Other: MS Office tools, Visual Studio.Net, MS Visio, SharePoint, XML

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Prepared test plans, mapped requirements to write elaborate test cases and conducted test cases review sessions with project teams.
• Executed test suites and performed end to end testing, documented defects into defects reports and conducted defect triages with the project team on a weekly basis.
• Performed regression testing to ensure proper functioning of existing functionality upon bug fixes.
• Executed performance testing and created benchmark for performance stats against various data load.
• Created Business Objects reports and tested collaboration of data from different universes.
• Tested flow and integration of data from SAP, delve engineering and Click Schedule database into new application developed to be used by oil field workers.
• Tested new application implemented for web based and Mobile platforms.
• Developed SQL queries to extract complex field data, performed data analysis and mapped database fields, created reports and compared metrics and charted trends.
• Proposed and created new template designs team documents and recommended changes to existing documents.
• Worked with multiple matrixed teams including offshore and global to ensure smooth transition into execution phase for the project.
• Participated in lessons learned sessions at the end of the project.

QA/Business Analyst

Confidential

Responsibilities:

• Gathered and analyzed client requirements retrieved by various elicitation methods, documented requirements and prepared functional and technical requirements documents, use cases, user stories, database diagrams and workflows supporting the requirements for a SOX compliant enterprise project.
• Lead and participated in use case review, project status review, daily scrums to provide updates.
• Created test plans, test matrix, wrote test scripts for projects following agile methodology, Defined test process including required test activities and deliverables at the end of sprints
• Prepared test environments for testing by installing new builds, Configured test environment to meet testing needs, and fix minor issues encountered during build installation
• Created new sites and resolved issues relating to new site creation.
• Performed end to end testing of implemented new solutions and ensured all testing standards are being met.
• Tested various web services developed for clients of enterprise site.
• Performed database testing included writing queries, understanding data flow and creating test files to load the data.
• Involved in migrating and loading data from old database to new database, verified data quality to ensure cleansed and accurate data was loaded during migration.
• Tested target tables/flat files.
• Tested data capture using user interface perform end to end testing from application.
• Conducted performance testing for applications.
• Assessed progress, escalated issues in a timely manner.
• Provided weekly status reports includes testing metrics.
• Provided post production support.
• Worked on preparing Controlled expenditure reports, highlighted improvements to the macros used for calculations and thus prevented company losses.
• Created scheduled tasks to auto schedule tasks to be performed as per user specifications.
• Provided weekly status reports includes testing metrics.

Confidential

Key responsibilities

• Scope for testing included creating test cases for
• With each client key responsibilities included capturing and documenting requirements and ensuring testing is completed at client's site as per agreement.
• UI validation
• Data points captured in UI, computed audit columns database
• Report layout contents detail and summary
• UI was written using .Net framework, back end was SQL Server 2008 and .net framework was used to build out reports

Confidential

Responsibilities:

• Gathered requirements, Coordinated and participated in developing and writing business requirements and communicated the requirements to the development and QA teams.
• Analyzed Business requirements and Design specification and generated effective Use cases and developed cost-effective business solutions while avoiding scope creep.
• Worked with business users to determine process flow and functional specifications and created data flow diagrams.
• Performed gap analysis.
• Conducted use case review meetings.
• Developed Test plans ensuring traceability from requirement documents, created estimates, timelines, test cases and defect metrics.
• Created and defined software testing architecture, which included the key technical decisions that constrains the overall design and implementation for a project.
• Established excellent standards for test documentation and test progress reporting.
• Communicated test project information to appropriate teams to include scheduling testing environments, participation in design specification reviews, estimate reviews, and phase transition reviews.
• Tested on client locations using remote connections.
• Performed and monitored beta testing. Provided status reports documenting testing progress in a timely manner.
• Travelled as necessary to provide testing, on-site training and release support services to clients during testing phase at Wal-Mart Home-Depot headquarters.
• Identified, assessed, mitigated, and escalated issues impacting testing efforts during the span of the project.
• Resolved customer issues and appropriately assisted/responded with enhancement requests in a timely manner.
• Co-ordinated testing for multiple matrixed teams
• Conducted end-user training sessions.