Summary:

• Diversified experience in Software Testing and Quality Assurance of Web based, Database and Client-Server Technologies
• IT industry domain expertise in the field of Insurance, Child Welfare Public Sector , E-Commerce, Banking and Health Care Pharma
• Extensive knowledge of Software Development Life Cycle SDLC and Software Testing Life Cycle STLC
• Expert in Requirement Analysis, arriving at Test Scenarios from Requirements and Use Cases, Test Strategy, Test Planning, Test data Preparation, Test Case Execution, Defect Reporting and Estimations
• Highly proficient in writing/executing Test Plans/Cases, Bug Reporting and Tracking Defects
• Talented in both Manual/Functional as well as Automation Testing
• Good at Automation using QTP, QC, WinRunner, LoadRunner and knowledge of Selenium
• Extensive knowledge on defect tracking tools like RQM, QC, TestDirector, and JIRA
• Adept in Smoke, Black Box, Grey Box, Regression, Functional, Integration, UAT, Database, System Testing with a fair Knowledge of Performance Testing Concepts
• Skilled in writing, modifying automation scripts using VBScript to create custom tests
• Extensively developed test strategies for GUI, Web Applications, Web Services, Client-Server, Database/Data Warehouse and COTS applications testing
• Excellent analytical and problem solving skills in designing, developing, and implementing innovative business process and provide system solutions using new approaches
• Used Process models like Iterative RUP , RAD model, Linear Sequential Model Waterfall , Incremental model, Spiral model and AGILE methodologies
• Worked on Testing Methodologies and Metrics like Actual complexity, Essential complexity, Module design complexity and Data complexity metrics
• Excellent skills in overall Defect Management/Problem Solving including tracking bugs, reporting using Bugzilla, Issue Track and ClearQuest
• Migrated SilkTest suite into QTP to automate the web and client/server applications
• Exceptional ability in writing Test Plans, Design Test Cases, Design Automation Test Scripts, Review Test Cases, Test Execution Result Analysis and creating Traceability Matrices
• Excellent Documentation and Communication skills, willingness to learn the latest cutting edge technologies
• Ability to work independently in time sensitive environment and be fully responsible for work results

Skills:

• Automation Tools : QTP 8.2 10.0 , WinRunner, LoadRunner 8.1
• Test Management Tools : RQM 4.0, Quality Center 11.5, TestDirector 8.0, JIRA
• Configuration Management Tools : ClearCase 6.0 8.0, VSS, CVS, PVCS
• Bug Tracking Tools : ClearQuest 6.0 8.0, Bugzilla, IssueTrack
• Operating Systems : MS-Dos, Windows 95, 2000, XP/NT/Server 2008, Windows 7
• Application Server : BEA WebLogic 8.0, Tomcat 4.0, Apache 2.0, IIS
• Languages : C, C , Java, SQL
• Scripting Languages : VBScript, JavaScript
• Web Technologies : XML, HTML, DHTML, SOAP, SharePoint
• Utilities and Tools : Putty, Toad, E-Load, E-Tester, MS Office Suite
• Databases : Oracle, SQL-Server, MS Access, DB2
• Collaboration Tools : MS-Outlook, Live Lync, IBM-Lotus Notes, Sametime

Confidential

QA Team Lead

Responsibilities:

• Gather requirements analyze Functional/Technical specs and Change Service Request documents
• Attend initial Project Walkthrough Requirement/Review meetings with the Stakeholders
• Reviewing Project Test Plan, Test Strategy and Quality Assurance Process Planning methodologies
• Contact Functional/Business teams for requirement observations, ambiguity, issue and queries
• Coordinate with different teams for deadlines and requirement/code built migration priorities
• QA Test Plan preparation and approval process Internal budget Estimation with Project Manager
• Follow up with the Business Analysts, Designers and Developers for test case feedback
• Create Requirements Traceability Matrix for business scenarios to assure that all requirements were mapped/covered
• Analyze and understand process logic to ensure the Business Rules are validated and the desired deliverables have been met
• Participate in defect triage meetings for quick defect resolutions requirements interpretation issues
• Attend Inspection, Assessment, Walkthrough meetings and Stand-up/Status reviews.
• Track adherence to the project schedule, progress tracking resolution of the potential issues/risks
• Provide timely status reports to the Manager and communicated the system issues, road blocks, problems and progress.

Environment: QC, Toad, SharePoint, STAT, Putty-FTP, MS Office Suite, SQL, Oracle, UNIX, SOAP, XML and DHTML

Confidential

Sr. QA Specialist

Responsibilities:

• Understand requirements and translate them into test cases and test scripts, based on the specification documents BRD, FRD, UCD, etc., and business user interactions.
• Developed business process flows and documented results in Rational ClearCase and Rational Quality Manager
• Coordinated with the Business Analysts, Designers and Developers to discuss issues in interpreting the requirements
• Mapped requirements to business scenarios to assure that all requirements were covered
• Analyze and understand business processes to ensure the business rules
• are validated during product test and the desired deliverables have been met
• Setup proper test environment path based on the system requirements to execute, track and log the defects encountered.
• Performed Manual testing to verify the functionality of the application as per the business requirements and technical specifications.
• Involved in Smoke, Functional, Regression, Integration and System testing using Rational Quality Manger
• Used IBM Rational Tools to write and execute Test Cases, report and track defects identified, analyzed various graphs, and generated reports using Rational ClearQuest.
• Used SQL queries to perform back-end testing to maintain appropriate data consistency
• Reviewing and analyzing test scripts, results along with business users as part of UAT
• Performed Regression testing of defects found in Integration/System/UAT before passing it on to Users. Involved in Batch, Interface and Conversion modules.
• Participated in defect triage meetings for quick resolutions of defects
• Attend Inspection, Assessment, Walkthrough meetings and Stand-up/Status reviews.
• Provided timely status reports to the Manager and communicated the system issues, road blocks, problems and progress.
• Participated and prepared the release note artifacts for every release

Environment: Rational Quality Manager 4.0, Rational ClearCase 8.0, ClearQuest 8.0, Java, Oracle, SQL, JavaScript, Web Sphere, XML, HTML, SharePoint, Excel, Word and Windows 7

Confidential

Sr. QA Analyst

Responsibilities:

• Analyze the business, functional and technical specifications/requirements to prepare test plans, test procedures, test cases and test scripts
• Identify, prioritize and track testing action items and project open issues through SDLC
• Conduct GUI and functional testing for each successive module manually
• Tested Web Services using XML files
• Creation of folders for processing XML files
• Involved in Black Box Testing of the entire project
• Testing the process of setting up of campaigns and processing marketing campaigns to customers
• Database testing and checking of Reports for the files processed through E-Delivery
• Execution of test plans, test cases and test scripts involving positive and negative flows of the system
• Performed manual batch process and interface testing using XML files
• Perform browser compatibility testing by testing across different browsers
• Write SQL queries to test the back-end database functionality for data validation/integrity
• Bug reporting and tracking using HP/Mercury Quality Center
• Performed role of team member with extensive collaboration among members onboard
• Weekly reporting to the project management team

Environment: Quick Test Professional 10.0, Quality Center 9.2, VB.Net, SQL, VBScript, Web Services, XML, HTML, Excel, Word, CSS, and Oracle

Confidential

QA Analyst

Responsibilities:

• Worked in the project from beginning of Requirements phase
• Involved in arriving at the Test Estimates, Test Planning and Strategic planning of Test Execution
• Analyzing the component's functional requirements and writing Functional level Test cases for Quote, NB and Inquiry/Change
• Writing Test Plans, Test Scripts, Test Cases/Scenarios for Positive and Negative flows
• Preparing Requirements Traceability Matrix for various phases of the project.
• Attended test case walk through sessions
• Logged into the Server and accessed the Agency Office Automation application to test Quote, New Business and policies
• Performed Sanity testing as soon as the code was deployed on the server to eliminate the possibility of show stoppers like screen freezes and ensure that the basic functionality is working fine
• Performed extensive Functionality testing and Regression testing of Quotes, New Business and Policies by adding Coverage's, Limits, sub limits and deductibles against created policies
• Extensively tested Defect fixes and made sure new defects were not introduced
• Reviewing the testing-related work of peers and providing them with appropriate feedback
• Coordinated with the team for the day to day activities and assisted them to reach the deadlines
• Logged discrepancies in Quality center and sought resolution by coordinating with the development team
• Developed Test Summary reports, timely escalation of issues if any
• Reported the bugs and sent email notifications to the developers using Quality Center

Environment: Quality Center 9.2, Windows 2000 Servers, Oracle, Microsoft Office and Internet Explorer 8

Confidential

Responsibilities:

• Derived at test plans, test scripts and test cases from Use cases, Requirements and Design/Technical specification documents
• Uploaded the test cases into Quality Center and executed the test cases from test lab and used Quality Center as a Test Management tool
• Extensively tested the Application's interaction with the Web Service which returned the details of the additional household members, all the vehicle details in the household and the prior Insurance carrier details.
• Executed system, integration, end-to-end and user acceptance test UAT test cases for common data service
• Single handedly performed System testing and received appreciation by UAT users and business for thoroughness and eliminating most of the defects before signing off for UAT
• Performed Smoke testing in the UAT Environment before handing it over to the Users
• Reported directly to QA Manager and worked under minimal supervision and actively participated in System Test and UAT calls
• Worked on several other projects and products dealing with Home Owner's Insurance, Commercial Auto Insurance.
• Performed testing on several different Applications like Agency Interface, Customer Interface eSales, eService , POLSTAR which is an application used by Underwriters.
• Involved in performing Performance tests to stress the Application with Volume to analyze the applications performance
• Automated the Web Pay functionality of the application using QTP and VB Scripting which reduced the manual testing effort to a great extent
• Parameterized the test script using Data tables.
• Assisted in ramping up new team members by training them and helped in bringing them up to speed.

Environment: Quick Test Professional 10.0, VBScript, LoadRunner 8.1, Quality Center 9.0, Java, Oracle 9i,DB2, Web Services, XML, SharePoint, Excel, Word, IE 7

Confidential

QA Engineer

Responsibilities:

• Analyzed functional requirements and use cases to develop Test Plans, Test cases and test scripts for both positive and negative tests.
• Formulated detailed use cases for increasing core component test coverage to facilitate regression and automation testing
• Managed and maintained test repository using Quality Center
• Verify that data is transformed from source to destination correctly according to various business requirements and rules using data mapping and data profiling
• Make sure all projected data DB fields and field data is loaded into the DW without any data loss or truncation and maintain data integrity
• Verify that duplicate data is not loaded and proper or detailed error logs are generated
• Ensure heterogeneous data is transformed into consistently organized homogeneous data
• Developed User-Acceptance Test scripts and assisted users in conducting UAT
• Performed functional, regression and integration testing
• Participated in meetings for documenting Test Plan, Test Cases and Test Scripts as per business requirements and Verified data integrity by executing SQL queries
• Performed manual testing and Automated regression testing using Quick Test Pro
• Developed user defined functions to support the automated scripts
• Updated test cases and actual results in Quality Center
• Managed defects and resolutions using Quality Center

Environment: QTP 9.2, Quality Center 9.0, J2EE, Servlets, JSP, HTML, DB2, SQL Server 7.0, SSIS, SSRS, SSAS, SharePoint, Excel, Word, Visio, Windows 2000.

Confidential

Test Analyst

Responsibilities:

• Analyze Business and System requirements, manage development of specifications to create and execute detailed Test Plans, and verify Bug fixes.
• Involved in Business Functionality and Test Plan review meetings.
• Involved in testing using automated tools Quick Test Pro and SilkTest for Front-End.
• Testing included performing Functional, Integration, Regression, Performance/Stress, End-to-End and Grey Box testing.
• Module Management for the automation of Online Policy Management System.
• Used TestDirector to run manual and automated tests.
• Involved in developing scripts, library functions, reusable functions.
• Migrated scripts created in SilkTest to Quick Test Pro.
• Participated in Bug Triage meeting to determine the Severity and Priority of the bug.
• Created automation scripts using Data Driven, Keyword Driven, Hybrid and Modular framework.
• Reviewed, enhanced test scripts and test cases created by team members.
• Coordinated with team to make sure that all are following corporate coding guidelines, standards and conventions.
• Conducted result analysis and interacted with developers to resolve bugs.
• Involved in the Project from Requirements phase to UAT and Production.
• Taking the active part in the Effort Estimation wit periodic Delivery Management and Tracking.
• Involved in Internal/External Quality Assurance and Technical mentoring of the new team members.

Environment: SilkTest, QTP, TestDirector, .NET, VBScript, LoadRunner 8.1, HTML, XML, Web Services, SOAP, MS-Access, Windows, UNIX, SharePoint, Rational ClearCase7.0, ClearQuest 7.0.