SUMMARY

Very experienced manual QA tester and IT application software professional with diverse expertise in testing, quality assurance, implementation and development. Team member and mentor valued for attention to detail and analytical problem solving abilities. Solid background in reporting software.

KEY TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance QA Tester/Analyst

• Provide detailed testing and analysis for the VISION Integrated Billing System Virtual Information System Integrated Online Network as a member of the VISION System Test Team. Involved with testing several components of the system, ACSS Automated Customer Support System , POS Point Of Sale , DVS Distributed Vision Services . This system has JCL and COBOL run on the mainframe and uses the DB2 relational database. Quality Center / Application Lifecycle Management is mainly used for maintaining test cases, test results, and defects. An in-house VISION Data Retrieval Tool is used as a SQL Assistant for queries.
• Write SQL statements against the DB2 relational database, to validate data and test case results.
• Perform manual testing.
• Develop detailed test plans, created test cases, and created test data.
• Responsible for reporting and tracking errors.
• Handle functional testing, regression testing, end to end testing.
• Comply with IT standards, best practices and methodologies.
• Work closely with the QA group, developers, business analysts, to ensure successful testing.

Confidential

Quality Assurance QA Tester/Analyst

• Provide detailed testing and analysis for the mainframe application Retail Network Management system and its DB2 relational database components to support the QA testing process using Teradata SQL Assistant for queries and ClearQuest Web to enter defects.
• Wrote SQL statements against the DB2 relational database, to validate data and test case results.
• Performed manual testing.
• Developed detailed test plans, created test cases, and created test data.
• Responsible for reporting and tracking errors.
• Handled functional testing, regression testing.
• Complied with IT standards, best practices and methodologies.
• Worked closely with the QA group, business analysts, to ensure successful testing.

Confidential

Quality Assurance QA Tester/Analyst

• Assumed the role as a Quality Assurance QA team member providing detailed testing and analysis when QA staffing was needed to support the QA testing process. Tested web-based intranet and client/server user interface applications and wrote SQL for the SQL Server relation database for data validation tests.
• Performed extensive manual testing.
• Developed detailed test plans, created test cases, and created test data.
• Responsible for reporting and tracking errors.
• Handled functional testing, regression testing, end to end testing.
• Complied with IT standards, best practices and methodologies.
• Worked closely with the QA group, developers, business analysts, and users, to ensure successful testing.

Confidential

• Developed, tested and implemented programs for the web-based intranet application Global Time and Expense Reporting gT E . Wrote back-end stored procedures and created front-end report design using Microsoft SQL Server Reporting Services SSRS suite of applications.
• Wrote SQL statements against the SQL Server relational database with a quick turn around, to satisfy many ad-hoc database query requests saved users valuable research time.
• Reporting system developed saved accounting center valuable time by automating a manual process also enabled users to ensure compliance rules were followed.
• Assisted in analysis and problem solving for internal issues management.
• Developed detailed test plans, performed detailed tests, created test data, and maintained program documentation.
• Mentored several individuals on maintaining and enhancing the gT E Reporting application.

Confidential

• Developed, tested and implemented programs for the client/server application Time Reporting and Expense TRAX using Centura Team Developer GUI software and Oracle PL/SQL. Assumed the role as a Quality Assurance QA team member providing detailed testing when QA staffing was needed
• Assisted in analysis and problem solving.
• Developed test plans and maintained program documentation.
• Performed detailed tests and created test data while serving as a Quality Assurance QA team member

Confidential

• Developed, tested and implemented programs for the mainframe application National Engagement Management System NEMS using COBOL and UNISYS 2200 ECL.
• Solely responsible for maintaining the firm's Independence System of Security Holdings using MAPPER 4GL , COBOL, and UNISYS 2200 ECL.

Confidential

Computer Programmer

Developed, tested and implemented programs for the mainframe application General Ledger Financial System using COBOL and IBM JCL providing users with valuable reports for book closing.

Confidential

Computer Programmer

Helped support the payroll system for different clients using Keyfast software.

Confidential

Computer Programmer

• Coded, tested, and implemented programs for the Corporate General Ledger Books System, the Corporate Headquarters Personnel Database, and the Retirement Database system using COBOL, DB2, Natural 4GL .
• Assisted as Production Coordinator providing user and operation technical support for the Corporate Books System.