Quality Center Resume Profile

Professional Summary:

5.4 Years of work experience as HP Quality Center ALM and QAComplete Administration
In IT industry.
Integrated QAComplete Project with JIRA projects using the OpsHub interface.
Expertise on installation and setup of HP Quality Center 9.2, 10.0 and ALM 11 in Clustered Environment for global organization with huge user base.
Expertise on upgrade and migration of Quality Center Projects.
Expertise on customizing Quality Center Projects.
Expertise in QC 10.0 Harmonization.
Expertise on Integrating Quality Center with other third party tools.
Expertise on writing Scripts using OTA API.
Expertise on executing Manual Test cases in Healthcare Domain.
Experience of working in second level support.
Manual Testing in Healthcare domain.
Good knowledge of Software Testing Life cycle.

Skills Summary:

Operating Systems : Windows 7, Windows XP, Windows Server 2003 and Sun Solaris.
Tools : Smart Bears QAComplete, HP Quality Center 9.2, 10.0 and HP ALM 11.00, JIRA, SQL Developer.
Languages : Java Core , Microsoft Visual basic 6.0, SQL.
Scripting Languages : VBScript used Quality Center script editor .
Databases : Oracle 9i and 10g, and Microsoft SQL Server 2005, 2008

Project Experience: Confidential Description Role Production Support Skills Quality Center 11, Oracle database, Weblogic server.

Contribution

Administrating Quality Center Server.

Creating Project, users, assigning user permission based on their roles.
Training to end users.
Project Migration from other server in SG to our Server based on the Client requirement.
Custom report based on user request.
Will take part in Week and daily status call with Paris Team.
Resolving day to day user issue, which logged in the issue tracker.
Basic knowledge on QTP Scripts execution.
Generate Custom Excel report using OTA to extract QC entities as per user request.

Confidential Role Production Support Skills SQL server 2008, QAComplete 9.7 Contribution

Confidential Role Administrator for QAComplete and Opshub Server Skills SQL server 2008, QAComplete 9.7 and JIRA 5.0 Contribution

Confidential Role Production Support Analyst Skills Oracle 10g, Quality Center 9.2 10.0, VBScript, SQL. Java Scripting. Environment

Contribution

Supporting of QC involves providing access, creating projects, customizing different modules Requirements, Test Plan, Test Lab, Defects project entities, various troubleshooting steps etc.
Installation of patches in Development, Staging and PRODUCTION environments.
Creating and Executing Operational Qualification documents in the staging environment to ensure the correctness of upgrade as per the System Test Plan and System Test Cases.
Communicating with 2000 users.
Handling Service requests received from the Clarify and Users. Creating Matrix Documents and Knowledge base for Team.
Interaction with HP support in handling issues related to Quality Center.
Managing Servers and performing operational task like monitoring of logs, archival and recovery of QC projects.
Backup and restoration of Quality Center Projects.
Coordinating with Server, Network and Database operation teams to restore and maintain QC service.
Migrating Projects from Production Environment to Staging Environment on a regular basic.
Migrating Projects from different instances with different databases to centralized Server.