Professional Summary:

• 7 years of diversified experience as Quality Analyst in Finance, Banking/Mortgage Insurance. Vast knowledge of Software Development Life Cycle its methodologies, expert in Quality Assurance testing of Web Based and Client/Server applications.
• Strong understanding of Information Technology, process to develop web based Client based Internet Intranet applications.
• Expert in using the RUP, Agile/Scrum and Waterfall testing lifecycle Methodologies
• Experienced in developing, Reviewing, and Executing Test Strategy, Test Plans, Test Scenarios, and Test Cases/Script
• Experience in manual testing process and in creating automation environment using Quick Test Pro QTP , Load runner, Win Runner, Test Director, Quality Center.
• Expertise in test strategy design based on the various types of testing including unit, integration, function, system, usability UI , End to End, security, load, stress, capacity and performance testing.
• Excellent in performing with in manual testing with the focus on Black Box testing, White Box testing smoke testing, system integration, regression, acceptance and usability testing of web applications.
• Performed manual and automated test procedures for functional and performance testing, load and stress testing, scalability and compatibility testing, and usability testing of GUI and Web based applications.
• Expertise in creating the test suite to perform regression testing across various releases and builds.
• Maintain the test environments e.g., data loads, database backups, restarting the servers, requesting deployments, troubleshooting issues .
• Interact with clients for Quality discussions and responsible for the QA deliverables.
• Expertise in Microsoft office Word, Excel, Power Point, Outlook, Project, Project, Visio
• Proficient in SQL query and testing RDBMS such as Oracle, MySql, SQL Server for data validation.
• Proficient in using SQL Queries using TOAD SQL Plus to ensure data consistency of front-end and raw feed by developing and executed complex SQL queries for data base
• Hands on experience in performance and functional testing using automation framework.
• Expert in reviewing/reporting, tracking, maintaining Defects with high level of detail, accuracy and informative recreation steps using Quality Center, Clear QUEST, Bugzilla, and Email outlook
• Ability to learn and adapt to new tools and technologies very quickly
• Excellent Communication and interpersonal skills with clear understanding of business processes and ability to work as part of team or individually.

TECHNICAL SKILLS:

• Industries: Finance, Banking and Insurance
• Functional Testing Tool: QTP 6.5/8.0/8.2/9.2/9.5/10.0, Win Runner 7.5/7.6/8.0/9.2, VSS.
• Performance Testing Tool: Load Runner 7.5/7.8/8.0, Silk Performance
• Defect Tracking Tools: Mercury Quality Center 9.0/9.2/10, Clear Quest, Product Studio and BugZilla
• Reporting Tools: Siebel Analytics, Business Objects, Crystal Reports, Cognos, Report Net, Lotus Note
• Operating System: Windows 98/XP/2000/ME, UNIX, Linux
• Methodologies: Waterfall, Iterative, Agile/Scrum, SDLC, STLC
• Programming Languages: Java, C, C , VB Script, JavaScript and Shell Script
• RDBMS/ Database: Oracle 9i/10g, TOAD, SQL Server 2000/2005
• Other Tools: IBM Rational Clear Quest Tool, PVCS Trackers Access, Erwin4.x,Star Schema, Snowflake Schema, Informatica, Power Mart, Power Center ,PL/SQL,UML, Visual Basic, MS-Visio, MS Office, MS PowerPoint, MS Outlooks Express, MS Project, Adobe Photoshop, Illustrator

Professional Experiences:

Confidential

Role: Quality Analyst

Responsibilities:

• Using the RUP, Agile/Scrum and Waterfall testing lifecycle Methodologies
• Analyzed the existing system and process gaps in context of new conversion of Flagstar and RBCB bank changes.
• Conducted JAD sessions with management, SME's, Business users and other stakeholders for open and pending issues to develop specifications.
• Collaborated with team members on all documents and kept a central task location for assigning tasks to team members using SharePoint.
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Prepared test cases in Test Plan tab execute in Test Lab and logged defects using Application Management Life Cycle 11 QC 11 .
• Developed automation scripts in QTP to automate smoke and regression testing.
• Written SQL queries manually and also built SQL queries using TOAD to validate the Customers ' addresses and accounts level data .
• Ensured that migrated data is complete, accurate and correct from Oracle database.
• Performed manual back end testing while retrieving the data from the Oracle database for COR and NON-COR financial applications like DDA, SVG, IRA, CDS, and DCA.
• Extensively used MS Office and MS Word data sheets to import positive and negative results in QC 11.
• Followed up with standard application testing process to perform different types of testing phase for the FLAGSTAR and RBCB projects.
• Co-ordinate with business and technical people regarding test run results.
• Working on CICS Customer Information Control System region and extensively used Main frame.
• Used IBM Lotus note and Clarity for documentation.
• Weekly meeting with the Project Management team and share the Status Report on the weekly basis

Environment : IBM Lotus Note, CA Clarity, Share point, SQL, TOAD 3.5, Quality Center 11, MS Office 2007, Windows XP/2003, Mainframe CICS region.

Confidential

Role: Quality Software Analyst

Responsibilities:

• Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Perform both manual and automation testing and created various test results to track the testing results.
• Export requirement, test cases into the Quality Center, run manual and automation test cases from test lab and log defects from defects module.
• Followed up with standard software testing life cycle STLC to perform different types of testing for the projects.
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Create standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
• Participated to create Test Analysis reports TAR and stored them into the Quality Center.
• Updated RTM in daily, send status report and daily tracking report to test manager.
• Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.
• Performed Functional Testing using Quality Center.
• Developed automation scripts in QTP to automate smoke and regression testing.
• Used Quality center to execute automation scripts in batch mode or unattended mode.
• Enhanced the scripts in QTP by applying checkpoints, parameterizations, synchronization point, data driven tests and creating modular tests.
• Defined the Test Engagement Process for new application launch and maintenance releases.
• Developed SQL Queries to retrieve or create test data from different Oracle Test databases.
• Met with client to present future functionality of the application, gather information from them to know about their need and send this information to test manager.
• Worked closely with the application development and design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.

Environment: Quick Test Pro 9.5/10.0, Load Runner 9.10, Quality Center 9.2, Web Services/Web methods, XML, HTML Oracle, SQL, TOAD, Windows 2003/2007, UNIX.

Confidential

Role: Quality Assurance Analyst

Responsibilities:

• Analyzed Business Requirement Document, Software Design Document, Software Requirement Specification and Functional Requirement Document.
• Performed Manual and Automated Correlation.
• Performed Automated Functional Testing using Quick Test Pro.
• Created automation scripts and inserted various checkpoints in Quick Test Pro.
• Worked with various Test, Insert and Debug commands in Quick Test Pro.
• Conducted Data Driven Testing using Parameterization in QTP to test the security of the login application.
• Performed both Positive Testing and Negative Testing.
• Performed Code review of automation Scripts and made comments for changes made in the script.
• Involved in User Acceptance Testing, GUI Testing, and Regression testing, on different versions of the application.
• Used Web, Web Services protocols for scripting for all the applications
• Performed Load/Capacity testing using Load Runner on multiple instances.
• Participated in SCRUM and SPRINT meetings.
• Created Scenarios as per business requirements with various user loads using Performance Center.
• Enhanced the Ramp Up and Ramp Down time's to simulate the real time scenarios.
• Generated Load Runner reports with Running Vusers, Hits per Second, Throughput, Average Response time and Total Transactions per Second graphs.
• Created a Performance Report for the end to end testing in comparison with the baseline and final values.
• Uploading the Performance Test Plan, Test Scripts, Scenarios and Final Reports in the Quality Center for every application.
• Extensively used SQL to query the Database to setup the test data for at least 500 virtual users for each applications.
• Also worked closely with the developers for the Performance Tuning of a new application by gradual Scaling of the application.
• Assigned critical performance Defects to the developer using Quality Center.
• Weekly meeting with the management team and share the Status Report on the weekly basis.

Environment: Quick Test Pro QTP 9.5, Quality Center QC 9.0/9.2, VB script, SQL, TOAD, Microsoft Visio, MS Access, Windows XP/2003/2007, Oracle 10g.

Confidential

Role: Quality Assurance Analyst

Responsibilities:

• Worked with Business analyst and QA manager in gathering technical and functional specification documents for reviews to understand the functionality.
• Worked with ETL group to understand mappings for dimensions and facts.
• Prepared test plan and determined testing approach and time slots for task completion.
• Coordinate with other test team, define the functionalities to be tested and assigned the tasks to other team members.
• Wrote Test Cases and design test steps according to the requirements specifications in Excel.
• Maintained Requirement Traceability Matrix RTM to make sure that test plans were written for all the requirements.
• Exported test cases into Mercury Quality Center.
• Inserted Check Points to check for the broken links, Text and standard properties of an object using Quick Test Pro.
• Performed Synchronization and Tested Applications using Quick Test Pro with different sets of data.
• Created page checkpoints to test the properties and contents of the web page using Quick Test Pro.
• Used QTP to perform Regression Testing.
• Used Recovery Scenario Manager in QTP to handle exceptions.
• Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
• Get sign off after completion all the test scenarios have been tested successfully.
• Worked with Business Analyst in UAT testing and involved in testing in Production region.
• Extensively involved in Database testing by writing SQL queries.

Environment: IIS, ASP 2.0,Informatica, Test Director, SQL Server 2008, Quality Center 8.0/8.2 and QTP 9.2,9.5 C .Net, VB.Net Windows XP/2000/2003, Oracle Finance Application

Confidential

Role: QA Consultant

Responsibilities:

• Responsible for providing the testing team with the required business data, rules and logistics from the business, architecture and development teams and to inspect final scripts and confirm to laid down standards.
• Developed, modified and executed test cases and scripts using Test Director, VSS and Win Runner for Assembly, Functionality and Regression testing.
• Directly used backend servers, like AS400, Mainframes, DB2 and SQL Server for White Box and Backend Testing and other validations.
• Involved in designing and developing validation and test plan documentation.
• Prepared detailed reports of Bugs and Defects, pass/fail reports and comparison analysis, and interacted with the development teams, application and data architecture teams, migration and build teams and the DBA team to report and correct defects.
• Tested the application with different user profiles to simulate real time usage.
• Interacted with the Business Requirement and Client Advocate teams to understand, test and compare old and new business rules.

Environment: Java J2EE , ASP.NET, SQL Server 2005, Win Runner 8.0, Quick Test Pro 9.0, Load Runner 8.1, VB Script, Quality Center 8.2., MS Visio, MS Project, MS Windows 2003