Professional Summary

5 years of experience in Business Analysis/ Software Quality Assurance/ Tester roles with dual emphasis on business and include project management, technology, software analysis and design proficiency in implementation of Testing Methodologies. Knowledge of Finance, Banking, Retail, Insurance, Healthcare. Motivated self-starter with exceptional team building, leadership, and interpersonal skills. Good team player with ability to work in time sensitive environments. Possess excellent communication and organization skills with ability to adapt to a new environment quickly.

Technical Skills

Experience

Confidential

As Business Analyst responsible for

• The BPR project was about web based portfolio management and asset management system. The proposed system would allow customers to access their accounts, update market information. The supported products included Equities and Commodities, Fixed Income products and options trading. I was involved into redesigning of these portfolio modules.
• Prepared the vision and the scope of the project
• Worked closely with Fixed Income Managers to implement Eagle Pace hub and portfolio management system
• Involved in implementation of Eagle Pace system that would analyze fixed income portfolio as compared to benchmark
• Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation.
• Worked autonomously within a team of Data Analysts, to analyze, review, update, edit, clean, translate, and ensure accuracy of customer data
• Documented requirements related to Eagle Pace System using Rational Methodology for use case documentation.
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing
• Prepared BRD and FRD for the gathered requirements
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly

As QA Engineer responsible for

• Defines scope and objectives of all levels of QA testing. Participates in all aspects of testing, including functional, regression, load and system testing.
• Assisted for testing and reviewing of ETL mapping and transformation specifications based on the business requirements from various teams and the business teams.
• Tested various Reusable ETL which facilitate Daily, Weekly Monthly Loading of Data.
• Assisted toad and SQL Plus for testing execution of ETL Processes' PL/SQL procedures, packages for business rules
• Maintained back up and restore the ETL repositories for the QA team
• Develop, execute and analyze quality-reporting measures. Records and reports on testing metrics.
• Investigates and evaluates new testing technologies and products. Tracks and reports defects.
• Works directly with appropriate personnel to understand project concept, objectives and approach of software development projects.
• Acts as a consultant on quality methods, processes, and tools.
• Participates in internal and external quality audits.
• Extensively used Descriptive Programming in QTP Automation Scripts.
• Performed Manual and Automated Testing using WinRunner
• Involved in Database Testing by writing and executing SQL Queries to ensure that data entered has been uploaded correctly into the database
• Performed User Acceptance Testing and End to End Testing.
• Verified UI design and implementation as per pre-defined UI standards
• Managed the complete Defect Tracking and Closure process for internal testing using TestTrack Pro issue management and bug tracking tool.

Environment: HTML, Web sphere, SQL, UNIX, Quality Center ALM, Windows XP, SQL server 2008, Java, J2EE, Asp .Net.

Confidential

As Business Analyst responsible for

• Atesgah Heyat is the largest life insurance company offers life insurance, auto and home insurance, retail banking and other financial services to individuals, as well as group insurance, reinsurance and retirement saving products and services to corporations and other institutions.
• Analyzed and prioritized user and business requirements, as system requirements, that were included while developing the software
• Prepared High Level Logical Data Models and BRDs Business Requirement Documents supporting documents containing essential business elements, detailed definitions, descriptions of the relationships, to analyze and document business data requirements
• Designed data marts that were used as the source for analytic reporting.
• Developed the ability to utilize Point-of-Sale data, transactional, and Market Basket data to better understand business trends and help develop plans to meet changing requirements
• Created UML Diagrams like Sequence Diagrams, Activity Diagrams and process flow diagrams to elaborate the new processes using Rational Rose
• Created and managed project templates, use case project templates, requirement types and traceability relationships in Requisite Pro

As QA Tester responsible for

• Developed the test team processes, methods, artifact templates, and procedures Defined quality criteria for all deliverables in a project.
• Ensuring that the Quality gates and goals are known and followed by all the project team members.
• Monitored the projects from the Quality aspects and ensure all mandatory elements are adhered and followed Implement, configure, and administer the test team tools
• Managed the state and coordinate usage of the test environments
• Reported the project statistics and health of the project on a monthly basis or as per frequency defined by the customer
• Constantly strive for service improvement through Quality improvement methods Train, plan and prepare the project team for different audits. Process, Internal and External
• Independently runs and reports project profitability, resource management, client management, training, mentoring
• Created roadmap for transitioning testing of products and applications to offshore Creation of High level Testing Artifacts like Test strategy and Level specific plans System ,Acceptance Performance, Regression Implementation Test plans
• Coordinating with quality control Review board for approval on all the deliverables.
• Reviewed of work by the Vendor Testing team effort
• Reviewed of level specific Test Summary Reports
• Conducted Performance Testing by creating GUI Virtual Users scripts to measure end-to-end response time using Load Runner.
• Performed Black Box testing to see the entire functionality
• Conducted manual testing and then automated all the test scripts using WinRunner
• Created automated test scripts using QuickTest Professional for web based functionality.
• Used SQL queries using Query Analyzer to validate tests by cross checking data in backend and used PL/SQL to validate data in backend oracle.

Environment: Agile, Manual Testing, Web Services, Oracle and Unix, Clear Quest

Confidential

As Junior Business Analyst responsible for

• In this online banking system, customers can access their savings account, checking account, and credit card account through the Internet. Customer has the option to transfer funds between different accounts, check their transaction details, schedule payments, pay bills, and send online requests to banks.
• Incorporated Rational Unified Process RUP to create Business Requirement Document Specifications using MS Visio and MS Word.
• Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams MS Visio.
• Assisted the SA to document all custom and system modification after the issues and enhancements were satisfactorily solved

As Software Tester responsible for

• Analyzed the system specifications and identified the test requirements.
• Wrote and executed manual and automated tests to ensure the software met established quality standards.
• Converted the business requirements and business rules in to mechanical test scripts.
• Performed transaction testing. SQL Queries were written for testing the retrieval of the data from the database - tested the procedures and functions.
• Worked with UNIX Shell Scripts. Developed test scripts for performance and data driven tests using Win Runner.
• Used Load Runner to conduct performance and load/stress testing.
• Inserted synchronization points and check points in TSL Test Scripting Language scripts when necessary.
• Executing test cases including black box testing.
• Develop and maintain Manual and Win Runner Automation Tests through Test Director.

Environment: Windows XP, MS Word, MS Excel, JAVA, Oracle, SQL, UNIX, C .Net, ASP.Net, QTP, Load Runner Test Director.