Professional Summary:

• Around 7 years of experience in IT with specialization in quality assurance testing, both manual and automated testing for web based and client/server applications.
• Adept at functional, performance, load, regression, smoke, system, integration and end to end testing.
• Experience in all phases of Software development life cycle including requirements gathering, risk analysis, project planning, testing, defect tracking, management, and reporting.
• Experience in Health care system with prime focus on Eligibility, Claims, Enrollment, Check write, Recipient, Provider and AVRS.
• Experienced in SSRS Report testing and web applications fucntional and integration testing.
• Strong knowledge in Testing strategy, techniques and bug life cycle.
• Experience in manual and automation testing on web base applications by using IE, Fire-fox, Chrome, and Safari browsers
• Experience working in Agile/Scrum environment
• Expertise in preparing Test plans, Cases and Scripts.
• Reviewed manuals for accuracy.
• Working knowledge in JCL for testing Non-DB2 DB2 programs, Sort, File Manager etc
• Experienced in defects management using Test Director Quality Center - ALM, Silk Central,Rally, Jira, TFS.
• Excellent knowledge in Quick Test Professional, Load Runner and WinRunner.
• Competent in Database testing.
• Proficiency using Excel,word and outlook.
• Expertized in testing applications on Windows XP/2000/Vista/7/UNIX operating systems.
• Experienced in analyzing defects and interacting with development teams to resolve issues.
• Strong analytical and problem solving skills, excellent communication and presentation skills and a good team player.

Technical Skills:

Confidential

Role: QA Lead/ Lead Tester/Sr. QA Analyst.

Responsibilities:

• Performed wed based testing and tested the functionality against all browsers to validate the browser compatibility.
• Performed web based testing and used SQL extensively for validation
• Performed UAT and co-ordinate with business users to get the acceptance of the user stories.
• Conducted manual and regression test execution based on test cases.
• Performed compatibility testing on multiple browsers to ensure that the users do not experience problems when using various browsers.
• Effectively used Quality Center/Wikipedia/ALM for defect tracking and reporting.
• Involved in the Defect handling process / Defect triage meetings.
• Interacted with developers, system engineers, and testing teams to identify application defects, determine testing requirements, develop and review scripts for positive and negative test scenarios, conduct baseline testing, and generate reports.
• Checked log files to identify the errors occurred in the server related to the test environment.
• Checked XML request and response for Data.
• Involved in creating list for Regression test suite and performed web functional testing.
• Conducted back end testing by writing complex queries such as joins and other SQL statements.
• Ensure that the test data is appropriate to perform testing for Security Enhancements, Next Gen V5, OAAM Oracle Adaptive Access Manager enrollment, Usage pages and WCMS migration application.
• Analyzed business and system requirements, manage development of specifications to create and execute test cases.
• Involved in Analysis and design to evaluate and finalize the design options for new business requirements.
• Identified continuous improvement of the requirements using agile methodologies through retrospective meeting.
• Involved in regular scrum meetings of MAW My Verizon Agile Work flow for usage pages to update the daily objectives.
• Analyzed the requirements to derive the Test plan /Strategy for the application.
• Interacted with business users along with BA/PM for the understanding of requirements.
• Provided status of the test cases writing, execution, defect handling, regression testing, UAT and acceptance of user stories to PM/Manager.
• User stories are demoed every week to the business users.
• Involved in production support of ER/MR Enterprise /Maintenance Releases .
• Analyzed application, system and security errors and conducted regression tests of the user stories.

Environment:

Quality Center 10 /ALM 11, QTP 11, VRDT Vision Data Rating Tool , ACSS,Verizon wireless Web UI , Wikipedia MAW project , Asp.Net, SQL Server 2010,Oracle, Visual Basic, MS Word, Outlook, Excel, and Windows 7.

Confidential

Role: Sr. QA Analyst

Responsibilities:

• Performed compatibility testing on multiple browsers to ensure that the users do not experience problems when using various browsers.
• Involved in the Defect handling process / Defect triage meetings.
• Interacted with developers, system engineers, and testing teams to identify application defects, determine testing requirements, develop and review scripts for positive and negative test scenarios, conduct baseline testing, and generate reports.
• Involved in creating list for Regression test suite.
• Conducted manual and regression test execution based on test cases.
• Conducted back end testing by writing complex queries such as joins and other SQL statements.
• Developed test cases based on the BRD for various reports such as Order items, Team leagues etc. and Fanatics site for ordering of jerseys etc. and ensure that the test cases are executed as per the BRD.
• Exclusively developed and executed test cases for Buying, finance and warehouse modules etc.
• Ensure that the test data is appropriate to perform testing on SSRS reports such as warehouse pack metrics etc and Fanatics site to order sports merchandise etc.
• Analyzed business and system requirements, manage development of specifications to create and execute test cases.
• Identified continuous improvement of the requirements using agile methodologies through retrospective meeting.
• Involved in regular scrum meetings to update the daily objectives.
• Worked with business users to gather and understand the requirements and documented them.
• Provided status of the test cases writing, execution, defect handling, regression testing, UAT and acceptance of user stories to the manager and BA.
• Analyzed application, system and security errors and conducted regression tests of the user stories.

Environment:

Team Foundation Server 2010, Reporting server, Fanatics Sports Merchandise site, Visual studio 2010, Asp.Net, SQL Server 2010, Visual Basic, MS Word, Outlook, Excel, and Windows 7.

Confidential

Role: Sr. QA Analyst

Responsibilities:

• Involved in planning and execution of E2E/IST, Regression testing from the scope closure to completion of the project.
• Identified project objectives and requirements to create a Business Scenario Test Metrics and E2E/IST High Level Test Requirements
• Attended reviews and walkthroughs to better understand the Requirement documents.
• Based on requirement documentation, translated the information to business scenarios and high level Test cases.
• Participated in review of project deliverables.
• Wrote test cases based on RTM, Flow Charts and TDD.
• Developed test cases and test scripts for all 835, 837 278, 276, 277 Institutional and Professional HIPAA Transactions.
• Tested Provider inquiry on Recipient eligibility, Recipient Eligibility, Check write information, claims and PA flows for AVRS Automated Voice Response system using Digital recording device based on HIPPA regulations
• Involved in planning and execution of E2E Test Cases.
• Checked the data flow through the UI, Database and extensively used SQL queries to extract the data from the database.
• Performed Regression testing to ensure that the core application functions are not impacted.
• Test existing/open Defects participate in Defect Calls
• Maintain cordial rapport with development team.
• Coordinate with business to identify testing needs/gaps
• well versed with mainframe testing that includes creating PDS/test datasets, replicating/copying test jobs from production jobs Verifying Job output in spool Cross checking the data in database for the test cases Working knowledge in JCL for testing Non-DB2 DB2 programs, Sort, File Manager etc... Good knowledge about the basic error return codes in JCL SB37, SE37, S0C4, S0C7 resolving them
• Actively participate, support, train and co-coordinate with the business users to ensure a smooth UAT to successful implementation in production.
• Work with project management group to meet timelines/deadlines
• Work effectively closely in a team-oriented environment to help ensure project goals are met.

Environment:

Silk Central Test Manager, Mainframes DB2 , Digital Recording Device, Java, Pega7.5, NC Tracks, MS

Word, Excel, Snag IT 9, Lotus Notes 8.5.1, Windows XP/NT/VISTA/7

Confidential

Role: Sr.Quality Assurance Analyst.

Responsibilities:

• Involved in the iteration planning for user stories.
• Identified continuous improvement of user stories using agile methodologies through retrospective meeting.
• Analyzed business and system requirements, manage development of specifications to create and execute detailed test plans and test cases.
• Managing all phases of testing for assigned components ensuring test cases are completed and meet the business requirements.
• Assure test data and schedule manual tests and approve results documentation and tracking systems updates.
• Conducted compatibility testing on multiple browsers to ensure that the users do not experience problems when using various browsers.
• Performed backend testing by using SQL statements for the purpose of database integrity.
• Interacted with developers, system engineers, and testing teams to identify application defects, determine testing requirements, develop and review scripts for positive and negative test scenarios, conduct baseline testing, and generate reports.
• Conducted manual and regression test execution based on test cases.
• Analyzed application, system and security errors and conducted regression tests of the user stories.

Environment:

Rally Agile project management tool , QTP 9.5,Visual studio2008, Asp.Net, SQL Server2008, HTML, XML, Windows 2003 ,Visual Basic, MS Word, Excel ,Windows XP/NT/VISTA.