MicrosoftInternetExplorer4

• Solutions-focused QA tester with seven years testing experience high-level proficiency with QC and QTP toolsets and a foundation in Java, VB Script, SQL, Linux/Unix and monitoring tools.
• Excel in creating test plans and writing/running automated test scripts to pinpoint software defects, track bugs, close open defects and validate functionality. Serve as a value-adding member of QA teams.

Technology Testing Proficiencies

• RDBMS: SQL Server, Oracle
• Business Applications: Microsoft Office Suite MS Word, Excel, PowerPoint, Outlook.
• Mobile Operating Systems: LINUX, UNIX, Windows, Android, Blackberry OS, IOS
• Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone
• Testing Tools: HP Quick Test Professional QTP , HP Quality Center QC
• HP LoadRunner, SoapUI
• Bug Reporting Tools: Test Director, Quality center, Bugzilla, JIRA
• Databases: Oracle, MS Access, MS SQL Server
• Operating Systems: UNIX, Windows 98, 2000, XP, Vista, Windows 7

QA Testing Experience

Confidential

QA Tester

Returns Project to create a simplified and standard return process to enable a better customer experience and also reduce lost sale and fraudulent Returns. Different steps involved in the returns process are Validation, Authorization, Functionality Check, Entitlement and Disposition. Authorization handles Standard, Service Initiated Returns and Exchanges and Adjustments like prices check, price match, and tax adjust etc. It executes through 3 different applications like Point of Sale POS , Functionality Check and Label printing. This Returns project integrates with the different retail applications like POS and Enterprise customer EC

Responsibilities:

• Involved in analyzing business requirements and preparing Test Plans based on User Requirement Document URD and prepared the Test Scenarios, Test Cases using Quality Center
• Coordinated with the QA Manager, business analysts and developers on requirement issues.
• Participated in project meetings, QA status meetings and release meetings.
• Write test cases to test the mappings and workflows and analyze the cache assigned

• Exported test cases and requirements for MS Excel to Quality Center.
• Imported and exported data from and to Excel to and from QTP.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Functional testing the new developments / enhancements.
• Analyzed and tested various reports produced by the application.
• Developed Manual scripts using Quality Center to perform functional and regression testing.
• Conducted Functionality testing during various phases of the application
• Created test data for testing specific billing functionalities.
• Work involved testing and reporting bugs using bug-tracking system Mainframe Based System and verification of bug reviews with Development team.

Confidential

QA Mobile Tester

The project is related to Easy Access mobile app for the customers of the LL Bean. Customers can manage their accounts wherever they are with this Mobile App. The application provides the real-time Order Generation, Order Status, Payment Information and package or tracking information and more. Customer's personal information is protected by advanced encryption technology to help prevent unauthorized access.

Responsibilities:

• Involved in automation as well as manual testing.
• Created test plans and wrote test cases
• Followed the Agile Methodology to emphasize on real time communication over written documentation.
• Used agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Performed testing on mobile phones/tablets with IOS and Android operating systems
• Enhanced script by creating standard, text, bitmap and XML checkpoints parameterized scripts for data-driven tests
• Performed root cause analysis regarding any bugs/issues found during mobile testing
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS
• Set-up, co-ordinate conduct system UAT testing with Business Analysts and end-field users after the applications were all set.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Tested Web Services using testing standards like validating XML and WSDL
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
• Logged defects in UAT Environment.

Confidential

QA Mobile Tester

Responsibilities:

• Developed and Documented Test strategy, scenarios and Test cases, test plan in accordance with the Business Requirements Documents
• Strongly participated in manual and automated testing.
• Used to develop Test Plan, Test Strategy, Test Cases, and executed them in test lab QC/ALM and excel sheets.
• Tested functionality of app on IOS devices, Android devices, Windows operating systems and Mac operating systems
• Extensive use of SQL Queries
• Developed and executed the Test Cases for Integration, system, and UAT Testing.
• Raised and track the defects in QC/ ALM 11.0 , using appropriate snap shots, and log the defect using iPhone configurability for IOS
• Ability to work using cross functional using agile Methodology.
• Tested the UI of the end product on mobile, Tablets, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Performed Regression Testing, Functional, UAT and Ad-hoc testing.
• Tested web, links, buttons and different modules related to mobile web and e-commerce.
• Used QTP for automation and Jira Tool for Bug Reporting and Tracking for application while Coordinating only with vendor and to track reported defects.
• Individually Tested web services using SoapUI
• Found and Reported critical defects that are IOS, Windows and Android specific.

Confidential

QA Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Created description object with specified properties and values during run time, to use instead of logical names in test scripts.
• Performed Web testing to check for broken links in a page.
• Performed Security testing and Backend testing manually.
• Used Quality Center bug tracking tool to analyze capture bugs, track and manage dashboard any type of updates for project release.
• Edited QTP scripts to include Check points, Expression values, Keywords, Parameterization etc.
• Used Agile Methodology to minimize risk by implementing software development in short time boxes or iterations.
• Performed backend testing for data validation using SQL Queries..
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Participated in Triage Meetings, weekly status meetings with IT and business people.