Summary

• IT professional with extensive experience in manufacturing across diverse industry sectors including medical devices, healthcare, apparel, non-profits, manufacturing, distribution, mid-size and large companies including a Fortune 500 biotechnology company . Expertise in broad-based systems and software design, development, implementation, validation, and support.
• Demonstrated ability to lead regional and participate in enterprise level projects. Successfully applied industry best practices while balancing the management of resources, budgets, and technology. Proven abilities in leading results driven technical teams. Effective in multi-tasking in a fast paced environment while maintaining an emphasis on quality.

Analytical Skills

• Goal Oriented
• Relationship Building
• Crisis Management
• Communication Skills
• Software / Device Testing / Validation
• Customer Focused
• Business Analysis / Risk Management
• Root Cause Analysis and Trouble Shooting Skills

Technical Skills

• HARDWARE: AS400, SYSTEM38, SYSTEM36, IBM 43XX, PC's, Networks, Servers, Routers, Telecom, RF, Wireless, Hand Held Devices, KeyTroller, Data Collection, Warehouse Automation, Balances, Scales, Ph Meters, Colorimeters
• SOFTWARE: DOS, MS Windows XX, RPG ILE, CLP, MS OFFICE, Word, Excel, Visio, PowerPoint, Project, Visual Basic, Peake, RDC, TeamViewer, LogMeIn, Remote Communication / Support Tools, VSS, Accurev, CVS, Subversion, AVAYA, Various MS Office Add-ons , Diagnostic Tools, Bar coding, Time Accounting, Various LIS / HIS Systems, SDK, Various ERP Systems SAP, BPCIS ,ASI, Tracis , Documentum, Product Complaint Tracking Systems, HP Service Desk, BMC Remedy, Peregrine

PROFESSIONAL DEVELOPMENT

• Six Sigma Trained
• Quality Management and Regulatory Control Training including FDA Training
• Completed BD's University Program for Soft Skills
• Software Development Life Cycle Process SDLC
• N Class Certificate of Completion
• S Class Certificate of Completion
• A Certified
• CFR 21 Part 11 Trained
• Various Off Site Education and e-Learning MOOC
• Manufacturing / Warehouse / Laboratory Automation Best Practices
• Lifecycle Management
• ITIL Basics
• HIPAA Trained
• Hand Held Devices

PROFESSIONAL EXPERIENCE

Confidential

Key Achievements:

• Led and participated on a team for Proof of Concept during the Windows 7 migration. Responsible for analysis, implementation, and remediation of custom computer systems for regional Windows 7 migration project.
• Provided customer with business Impact Analysis for system upgrades.
• Participated on hardware refresh project. Organized, scheduled, and implemented hardware refreshes for a local organization with multiple locations.
• Installed, documented, and supported Point Of Sale hardware for local business.
• Provided analysis of validation and verification documents to ensure all aspects of the User Requirement Specifications were being tested for local organization.

Confidential

Key Achievements:

• Enforced quality project management processes to demonstrate compliance with corporate project management standards.
• Met and engaged with IT clients and other divisional stakeholders face-to-face, via telephone, and through email to establish relationships, understand requirements, and communicate accomplishments or issues.
• Facilitated projects through their normal life-cycle SDLC / CSV / Toll Gate Process , from initiation to closure, using sound project management disciplines.
• Provided leadership and clear instructions to project teams while effectively communicating with management and stakeholders.
• Provided technical expertise within multiple disciplines and provided strategic direction, guidance, and integration of products and services for local, remote, and global business units. .
• Designed, created, and implemented formal validation protocols such as Install Qualifications, Operational Qualifications, and Performance Qualifications IQ/OQ/PQ .
• Improved divisional and departmental operations and customer relations by focusing on associates strengths and the elimination inefficient and duplicate processes.
• Provided functional leadership to program staff through coaching, mentoring, and other staff development approaches.
• Key contributor to the development strategy and implementation of systems such as Recipe Management MES , Warehouse Automation, Laboratory Automation, Manufacturing Automation, and Manufacturing Execution System Interfaces MESI . Implemented processes that adhered to best practices in the support of the organization's goals.
• Evaluated the performance of the teams through formal reviews, and several statistical and reporting methods and models.
• Supported and modified legacy and current systems used within the organization.

Confidential

• Contributed to developing an enterprise SDLC process. Followed the new SDLC process to modify custom applications in support of new and existing products.
• Converted legacy manufacturing and order processing systems to SAP. Manufacturing Execution System MES analysis, implementation, and support.
• Implemented various custom Laboratory Information Systems LIS that integrated scales, balances, and other instrument interfaces while supporting and modifying existing applications.
• Designed and implemented a software source control process in order to increase source code integrity.
• Assumed all analysis, design, coding, and implementation of manufacturing applications for the entire division, including 4 remote locations.

Confidential

Key Achievements:

• Analyzed, designed, coded, implemented, and supported a custom LIS system that reduced production errors by 40 .
• Converted legacy manufacturing and order processing systems to SAP. Manufacturing Execution System analysis, implementation, and support.
• Implemented various 3rd party Laboratory Information Systems LIS that integrated scales, balances, and other instrument interfaces while supporting and modifying existing applications.
• Integrated five separate manufacturing and financial systems to one hardware and software platform.
• Interfaced BPCS and ASI manufacturing systems to TRACIS, a custom manufacturing, financial, and order processing system.
• Led the conversion and inventory interface coding processes between the systems.
• Accomplished the international item codification project which standardized the UPC codes for all BD products.
• Served as Lead Programmer in the creation of a Visual Basic system that allows automatic E-mailing of the monthly contract renewals to the field sales force eliminating the prior labor intensive and time consuming manual process.
• Supported all systems including Finance, Marketing, R D, Distribution, Sales, Manufacturing, Warehouse Management, Laboratory Automation, and Quality / Document Control.

OTHER RELEVANT EXPERIENCE

Confidential

SENIOR SYSTEMS ANALYST

• Analyzed, designed, coded and implemented a manufacturing floor data collection system which used Visual Basic to capture shop floor data such as run speed, product weights, and shipping information.
• Supported and modified the billing system, packing list creation, on-line table maintenance, bill of material systems, apparel matrix systems, and numerous other on-line programs.
• Supported and modified the order entry/inventory client server system for STX Inc. a subsidiary of Wm. T. Burnett and a major sporting goods and apparel manufacturer .
• Implemented and supported EDI.

Confidential

PROGRAMMER ANALYST / OPERATIONS MANAGER

• Supported and maintained the RPG based manufacturing environment for a packaging printer.
• Implemented IBM's Entry Level Facility hardware to capture manufacturing data and record associates time spent doing each step in the process for efficiencies and for labor reporting.
• Performed all operational tasks including AS/400 tuning, nightly, weekly, and monthly processing. Implemented a backup and restore process for disaster recovery.