Summary

• 10 years experience in Quality Assurance Testing Manual and Automated
• 4 years Load and Stress Testing
• 3 years as a QA Automation Lead including bringing and setting up test automation environments and working with third party vendors on Automation tools.
• User Acceptance Testing experience including drafting test cases for Users to run and gathering feedback and defects from the business users and managing that information
• 7 years SQL SQL Server 2000, 2005, 2008 and Oracle 9i and 10g .

Technical Skills:

• HP Quick Test Professional
• HP Load Runner
• HP Quality Center
• Manual Testing on Web Based Systems
• SalesForce.com
• User Acceptance Testing
• SAP SD testing and Visual Configuration testing
• C .NET coding
• WebAii Framework Testing
• Microsoft Silverlight manual and automated testing
• SQL Server 2008
• Visual Studio 2008 including Team Foundation server
• Web ASP.NET Testing
• Test Complete testing tool Automated Testing
• Assistant Quality Assurance team lead
• Test plan and test case creation, modification, and execution
• Agile application development framework
• Participation in daily SCRUM, estimation, and design meetings
• Former Borland StarTeam Technical Support Engineer
• SQL Server 2000 Queries and table cross reference queries
• Oracle 9i database installation, database creation and deletion Import/Export and data manipulation
• Oracle 10G database installation, database creation and deletion, import, export, data manipulation
• Windows 2003 Server installation, maintenance, and configuration
• VMWare configuration and virtual machine use
• Quality Assurance Testing and reporting. Including Field Integration, system, acceptance, and user acceptance testing
• Visual Basic 6.0 programming
• Crystal Reports generation
• Business Objects
• Data warehouse testing
• Segue/Borland Silk Test writing and debugging scripts
• Segue/Borland Silk Central Test Manager and Issue manager
• Borland StarTeam support.
• Beginning Java Programming
• Visual Studio 2003 and 2005 installation and configuration.
• StarTeam Visual Studio 2003 and 2005 integration installation, configuration and troubleshooting
• StarTeam Eclipse integration installation, configuration, and troubleshooting
• Mainframe manufacturing system testing
• Electrical Engineering training and configuration experience
• Siebel CRM testing
• Router configuration, installation, and maintenance

Professional Experience

Network troubleshooting

PC and Mac Repair Software and hardware

Confidential

Human Resources Director/Technical Consultant

• Router configuration
• Windows 7 and Windows 8 technical support
• Xerox copier configuration and support
• Creation of electronic files
• Scanning of client files
• Performed all intake of clients
• Catered to All client needs Including legal business, medical bills, records requests

Confidential

Sr. Quality Assurance Engineer/ Test Automation Lead

• HP Quick Test Professional Coding Reconfigured Object Repositories, completed driver scripts and functions
• VB Script Wrote functions for testing State of Delaware web application
• Manual Testing of web application for State of Delaware
• Worked with and helped create Automated Test Framework Created new functions and scripts for automating State of Delaware web application
• SQL Queries Extracted data from multiple Oracle 11g database schemas
• Preparing system for User Acceptance Testing Client Review
• System Testing and Integration testing between different parts of the system.

Confidential

Sr. Quality Assurance Engineer / Test Automation Lead

• HP Quick Test Professional scripting Functional Testing
• HP Load Runner testing Load and Stress testing
• Microsoft Silverlight Testing with HP QuickTest Professional and manual testing
• Responsible for creating and structuring all test automation for the company
• Web ASP.NET Testing
• Test Complete testing tool Automated Testing
• Quality Assurance Test Automation Lead
• Test plan and test case creation, modification, and execution
• Agile application development framework
• Participation in daily SCRUM, estimation, and design meetings
• Acted as sole QA Lead for the project when team lead was unavailable
• Drove QA process and execution Including but not limited to test case creation, all project meeting and brought QA fact and opinion to the development team which included off site and on site developers.

Confidential

Technical Support Engineer StarTeam Support

• SalesForce.com Used as our ticketing system for support and customer service.
• StarTeam versioning tool support
• Oracle database import, export and troubleshooting
• Microsoft SQL Server 2000, 2005 Database backup, restore and troubleshooting
• Visual Studio 2003 and 2005 StarTeam integration support Familiar with Visual Studio Applications
• StarTeam Eclipse integration support
• The use of Eclipse for beginning Java Programming
• Microsoft SCC integration support Microsoft source control
• Multiple Java version support
• Mercury Quality Center installation and configuration. Including backend database modifications to ensure that the application runs correctly .
• Windows Server 2003
• Light Linux Basics

Technologies Used:

• SQL Server 2000, 2005 and Oracle 9i, 10g
• Basic Redhat Linux
• Visual Studio 2003 and 2005
• Eclipse 3.2, 3.3, and 3.4
• HP Quality Center 9.0 and 9.2 installation and configuration

Confidential

Technical Support Engineer SilkTest and Silk Central Products

• Responsible for Technical Support requests for SilkTest and Silk Central product lines
• Handled the majority of Escalation cases to development and worked with development toward timely and successful resolution to customer issues.
• Worked with companies such as HP and Adobe Software concerning their testing efforts and resolution of their SilkTest issues
• 4Test Scripting support
• Fielded customer inquiries as to the capabilities and technology support within SilkTest and Silk Central
• Supported the majority or Java and Eclipse application testing issues
• Assisted customers and Borland Consultants with software control recognition issues
• Completed Borland SilkTest and Silk Central support training

Technical Skills Used:

• Silk Test Automated Testing tool support
• Silk Central Test Manager and Issue manager support
• 4Test Language support proprietary scripting language for Silk Test

Confidential

Information Security Analyst

• Responsible for processing a RSA token requests for company personnel on a daily basis
• Kept RSA security token database correct and up to date
• Worked with customers concerning any connection issues with RSA Security Tokens and VPN access
• Responsible for putting in requests for system access including Active Directory and Unix Systems.

Confidential

Business Analyst

Responsible for defining and writing requirements for new Variant Configuration application Electrical Engineering application .

Responsible for knowledge transfer of the existing business process and electrical engineering application SPACE to other team members.

Assisted in defining interface requirements between Siebel CRM tool and SAP R/3.

Assisted in defining requirements for Distributor Rebate program interface as well as, interim process to be implemented prior to the enhancement being implemented.

Technologies Used:

Segue Silk Test Automated testing tool scripting

Silk Radar defect management and tracking system

SAP R/3 SD testing

Confidential

Sr. Quality Assurance Test Engineer

Responsible for ensuring the quality and standardization of all Siemens software applications.

Computer Software Testing, Field Integration Testing, System Testing, Regression testing, and User Acceptance Testing.

Submission of Change Requests and Work Plan creation for database migrations

Software Deployment and Post Production Testing

System Development Life Cycle

Siebel Testing Sales, Call Center, and Marketing

Mainframe Testing 5 million an hour system

SPACE Testing Electrical Engineering Quote Generation program

SAP SD Sales and Distribution Testing

Web Application testing Including Siemens Online Customer Service, Forms Central Internal Forms application ,

Forms Design with Adobe Acrobat 7.0 and Adobe Designer

Oracle and SQL Server database testing and scripting

Segue QA Performer and Silk Test Automated Test script creation

Used to working under deadlines Normally ahead of schedule

Assist in team coordination and leadership wherever possible

Release Management strategy and Implementation

Technologies Used:

Segue Silk Test Automated testing tool scripting

Silk Radar defect management and tracking system

Electrical Engineering application testing including mainframe and mainframe manufacturing system testing

Quality Assurance process definition