PERSONAL QUALIFICATIONS

Twenty five years experience as a Quality Assurance and Test Manager, software tester, and project manager. Experience in system, integration, acceptance, UAT, and regression testing. Work well with customers and co-workers, quick learner, honest, professional appearance, hard worker, willing to travel.

EXPERIENCE

Confidential

Testing and QA Manager

User Acceptance Testing, Performance Testing, Security Testing, and End to End testing for e-commerce website for major luxury goods firm. Defined and implemented all test plans and worked with client leads and project managers, as well as retail and marketing vice presidents. Work includes creation of documentation and testing templates. Monitor test team activities in New York, New Jersey, and Bangalore, India. Worked with Gomez, JMeter, Selenium Grid, Jira, Java, Fiddler, SQL, MS Project, and MS Office.

Confidential

Testing Quality Assurance Team Leader

Lead, develop, and mentor testing staff. Develop effective test plans and test cases. Formulate and create test results reporting and testing metrics. Establish testing policies and procedures. Implement and maintain testing tools, including SharePoint, TFS and Test Manager. Member of the Change Advisory Board. Defect management. Work with third party vendors to ensure reliable integration. Assist business users with UAT. Manage offshore testing resources as needed. Worked with Jira, LoadRunner, SQL, and Java.

Confidential

Quality Assurance Manager/Consultant

Quality Assurance, Performance Testing, and End to End testing for global release of new content distribution system. Defined and implemented UAT and End to End Test plan in conjunction with organizational team leaders, including creation of documentation and testing templates. Monitor test team activities in Seattle and Taipei, Taiwan. Worked with SharePoint, TestLink, Selenium Grid, Jira, JMeter, Fiddler, and other testing tools.

Confidential

Quality Assurance Manager/Consultant

Served as a Project Manager, specific to management of Quality Assurance using HP Quality Center. Managed medium-large infrastructure projects related to Medicare Part D reimbursements and premium billing. Reviewed and analyzed the business process and functional requirements, gap analysis and risk management. Testing Management and Onsite-Offshore coordination.

Confidential

Quality Assurance Manager/Consultant

Set Quality Assurance compliance objectives for e-commerce site in the United Kingdom, and ensured targets were achieved. Maintained awareness of business context. Defined and implemented QA procedures in conjunction with organizational team leaders, and established and maintained documentation. Identified relevant quality-related training needs. Created plans for System, Integration, Regression, and User Acceptance Testing

Confidential

Interim Quality Assurance Manager/Consultant

Worked with the Research and Development team to create and improve software products specific created for use in radiology and imaging facilities. Communicated with other departments regarding test information. Examination of current testing process and recommended changes to improve quality and efficiency. Worked with Microsoft TFS, TestLink, Visual Basic, Selenium Grid, and JMeter.

Confidential

Test Manager/Consultant

Consulting contract leading testing efforts to outsource three programs to other vendors. Developed Test Process and Strategy by reviewing the business process and requirements, writing the test plans and coordinating writing of test scenarios by business units of major health insurance company. Reviewed designs and system architecture. Provided testing tools to document testing activities. Coordinated development of test data. Provided test training on requirements, test scenarios and cases.

Confidential

QA Manager/Consultant

Responsible for management of testing on customer-facing e-commerce web site. Create testing and user documentation. Create and manage project plan. Installation and configuration of Oracle ATS. System, Regression, Localization testing, and direction of User Acceptance Testing. Coordination of testing in the U.S., Europe, and Asia.

Confidential

Principal Consultant/Project Manager

Managed onsite, offshore and near shore resources to successfully test SAP, PeopleSoft, Siebel and Oracle systems for global implementation using HP Test Tools for defense, financial, manufacturing, and electric utility corporations, with team sizes varying from 3 to 20 members. Managed the creation, maintenance, and execution of test scripts. Presented training sessions on testing best practices and HP Test Tools. Created and maintained project plan using MS Project. Created testing related documentation.

Confidential

Test Manager

Responsible for management of testing initiatives, creating templates and testing prototypes. Communicate with clients in major markets regarding the status of testing in Agile/Scrum methodology. Create training documentation and provide training courses to both test resources and client resources. Prepare and submit testing proposals. Create and manage project plan. Installation and configuration of Compuware Test Suite.

Confidential

QA Test Manager/Consultant

Manage offshore testing team by setting goals and expectations. Communicate with developers and create use case scenarios. Create test reports and documentation for internal and external customers. Experience with SQL, Visual Basic, and DevTrack.

Confidential

iCES QA Project Manager/Consultant

Create test plans for integration and system testing. Create virtual user documents. Communicate with developers and create use case scenarios. Debug automated testing scripts. Create test reports and documentation for internal and external customers. Experience with SQL, Toad, Oracle, Putty, QuickTest Pro and TestDirector. Management of onsite and offshore resources.

Confidential

QA/Test Manager/Consultant

Establish QA/Test policies and procedures, facilitate code and design reviews for order management systems related to data, video and VoIP delivered by fiber to the home FTTH . Create and execute test plans and test cases for all testing. Create and maintain testing and defect databases. Manage testing staff. Create and maintain user guides and train third-party providers. Experience with Mercury QuickTest Pro and TestDirector.

Confidential

Project Manager/Consultant

Experience managing multiple projects with budget and team member responsibilities. Responsible for managing and building customer relationships, and offering pre and post sales support. Proposal preparation including project scope and plans, schedules and budgets. P L responsibility at project or divisional level, verbal and written communication skills. Experience with MS Office, MS Project, and ClearCase.

Confidential

Quality Assurance Lead-Enterprise Portal/Consultant

Responsible for testing management on four projects, including the writing and execution of test plans for e-commerce systems regarding B2A, B2B, and B2C portals, including integration, system, regression, and data integrity testing. Configuration of advanced Windows operating systems. Work with SQL, Access, WinRunner, LoadRunner, and Oracle. Work with BEA, UNIX, ClearCase, and Windows. Create reports and testing documentation.

Confidential

QA Manager Las Vegas Office

Responsible for the managing the testing and quality assurance for games and gaming systems. Configuration of advanced operating systems. Work with SQL, Access, ClearCase and Oracle. Work with Linux, SAS 5.01, Windows, and UNIX. Manage projects with budgets of 500K to 12.5M. Managed a group of 15 testers performing system, integration, and regression testing.

Confidential

Test Engineer/Consultant

Integration and system test creation and revision for HP Inkjet printer driver software. Creation and maintenance of test matrices, documentation, and test requirements. Conduct interviews with developers regarding changes and problem resolution. Posted test plans and test related info to HP Testing Web Site. Managed four testers and 2 developers.

Confidential

Test QA Manager/Consultant

Creation and execution of functional, integration, regression, and user acceptance test plans for family history genealogy software, including census and vital records information from the U.S., Canada, Great Britain, and Western Europe. Experienced in the use of SQL, Oracle, Folio, Mercury Test Tools, InstallShield and Version Manager. Managed three testers and 2 support technicians.

Confidential

QA Test Supervisor/Consultant

Creation and distribution Quality Assurance documentation as it related to testing and test management. Creation and maintenance of version management database for custom software configurations. Made presentations concerning Quality Assurance and Testing. Distributed software deliveries. Managed defect tracking process. Worked with Java, Mercury Test Tools, and Version Manager. Managed 15-20 testers at any given time.

Confidential

Business Systems Analyst/Team Lead

Team Lead for Current Systems Reporting Team. Project and resource management. Business analysis on report creation requests, including creation of internal and external documentation and test plans. Integration and system testing of management software designed for use on mainframe systems. Creation and execution of test scripts. Defect tracking. Worked with Mainframe and PC software. Managed a team of six developers.

Confidential

Software Engineer/Consultant

Manual and automated testing of network management software designed for use with Windows NT and Novell NetWare 3.x/4.x. Test plan and test plan matrix creation. Worked with Windows NT, 95, and 3.x, SQL, Oracle, and MS Access.

Confidential

Verification Test Coordinator - Online Systems Tester/Consultant

Instituted verification testing policies and procedures for pharmaceutical company. Created and delivered testing presentations to upper management. Tested sales and invoicing programs on IBM and Tandem mainframes. Online, integration, and regression testing.

Confidential

Beta Test Coordinator - Software Testing Engineer - Windows 95/MSN Team

Establishment of procedures and processes. Duplication of reported problems and enhancements. Creation of daily and weekly reports, consisting of bug resolution status and percentages. Database creation and maintenance. Regression testing and bug tracking. Worked with MS Office Suite, MS Test, MS Access, and MS Project. Managed the beta testing process ranging for 250 to 2.5 million beta sites.

Confidential

Beta Test Manager - Build Authentication Tester/Consultant

Established a beta testing program, including creation of policies and procedures. Verification of reported problems and enhancements. Responsible for creating beta test plans, scheduling of resources and personnel for beta tests. Responsible for interviewing and hiring beta testers. Planning of ISO 9000 certification. Managed two testers.

Confidential

Senior Beta Coordinator - UNIX Testing Specialist - Customer Support Representative

Ensure that all reports submitted by beta test sites are communicated to appropriate groups. Communicate with beta sites. Develop and maintain technical proficiency on applications. Testing and certification of WordPerfect and Office for UNIX. Experience using System all UNIX flavors. Beta site coordination, database implementation and maintenance. Served as a Trade Show Representative.