SUMMARY

• Over 11 years of diverse experience in the Information Technology industry with a focus on Quality Assurance testing and Business Analysis.
• Expertise in testing credit card applications for more than 6 years In Banking Industry with Credit card Line of Business.
• In depth knowledge in TSYS, Mainframe Applications, credit card authorization process and credit card application process.
• Led the testing effort to Implement Dodd frank federal compliance rules for credit card applications engine.
• Migrated credit card authorization rules from legacy authorization engine to Abinitio business rules engine environment to drastically improve the point of sale experience for chase customers.
• Led major projects for JPMorgan Chase to implement visa and master card credit card authorization rules in fuel dispensers that are in gas stations.
• Expert in developing and executing Regression testing suit for credit card applications and processing systems. Strong knowledge in system integration testing,user acceptance and business rules verification testing.
• Strong knowledge in Automation testing and manual testing.
• In-Depth knowledge of Software Development Life Cycle SDLC .
• Worked in Agile and waterfall methodologies.
• Ability to work in multiple applications with quick transition time.
• Depicted strong ability to think outside the box.
• Expert in testing web applications ranging from cross browser user interface issues, stress and load testing of web applications simulating high volume traffic, web application security testing using conventional techniques.
• Proficient in documenting and executing test plans and test cases for manual and automated testing.
• Specialized in Automated testing using automated testing tools like Visa and Master card simulators and customized testing macros which would reduce the manual testing hours.
• Expertise in data warehouse testing techniques using SQL queries to load test data, comparing data between different environments and simulate live data across interfaces using sql.
• Created Test Plans, Test Cases Test Scripts using functional and design specification documents.
• Designed and Created training manual for use by the business users as per the company's SOP's Standard Operating Procedures .
• Gained vast expertise in Integration, Performance, Regression, System, User Acceptance and Volume Stress testing manually.
• Well versed in QA methodology and best practices, with strengths in system/integration, functional, user acceptance, regression and performance testing.
• Formulated and ran queries with SQL on an Object/Traditional Relational Database using Sql Plus and Sql Navigator.
• Highly motivated team player with excellent spoken and written communication skills, always willing to work in challenging and cross-platform environment.
• Areas Of Expertize:
• Quality Assurance Methodologies, Product/Project Risk Analysis and Mitigation, Test Planning and Control, Test Analysis and Design, Traceability Matrix, Test Case Execution, Defect Triage, Analysis and
• resolution, Test Closure Activities, Inter/Intranet, Client Server, and Core Systems Testing, Peer Review, Data Creation, Test Standards development.

Technical Skills:

PROFESSIONAL EXPERIENCE

Confidential

ROLE: SENIOR QA BUSINESS PROCESS ANALYST.

Roles Responsibilities:

• As QA Lead collaborated with the Project Management Team, Business areas, Vendors and Technical Support to deliver the successful implementation of the business requirements. Ensured application acceptance by senior stakeholders through managing system/integration, functional, user acceptance, regression and performance testing. Directed utilization of testing best practices and concepts, quality management, metrics management, test scripts documentation, test result documentation and defect management thru HP Quality Center. Authored Master Test Plan establishing the testing objectives for applications tested in multi-level testing environments. Developed timelines for the delivery of the test strategy, test plan activities, and release delivery schedule in conjunction with the Project team. Worked with the Project Managers in the identification of risks, risk management, and risk mitigation plans to ensure a successfully tested application. Provided testing guidance to UAT Testers on test approaches, requirements traceability, test plan/cases development and defect reporting within Quality Center. Designed test scripts and executed them based on an understanding of the business process. Performed GUI testing by executing automation scripts created in QTP. Developed defect management workflows, facilitated test status meetings and reported on test metrics. Performed implementation tasks and post implementation validations for all the releases.
• Led a team of 5 members and implemented releases on time with coordination from business units and offshore team.
• Resource identification and allocation for the projects and work orders.
• Mentor the team and built training documents for new employees and consultants. Tools Environment: TSYS, SQL,SAS,Main Frame, XML,QTP,Abinitio BRE Tool, Oracle DB, MS-Office, Test Director/Quality Center 9.2, Visa master card simulators, credit decision navigator, automated testing Macros.

Confidential

ROLE: QA ANALYST

Roles Responsibilities:

• Analyzed the existing business scenario and understood the business rules.
• Designed Test Documents, including Test Plan, Test Requirements, Test Cases and Test Procedures for functional and GUI testing.
• Validated online order Entry process which involved different business scenario for each entity type and states and ensured that the orders are captured with all contact, company and payment information.
• Involved in System testing of different components of the order process from order entry, order processing to completion of order
• Created and modified Test Plans and Test Cases and tested screens in accordance with company's QA procedures.
• Compared and analyzed actual to expected results and report all bugs to development team at the Software defects review meetings.
• Involved extensively in Black Box testing.

Tools Environment: QTP,Win Runner, Load Runner, Test Director, MS-Office, Windows 2000

Confidential

ROLE: QA ANALYST

Roles Responsibilities:

• Developed and documented Test Plan and test cases based on the functional requirements.
• Performed Manual and Automated Functional testing using Win Runner. Maintained the repository of manual and automated test scripts using Test Director.
• Involved in Regression testing on each build during the various phases of the application.
• Updated the TSL test scripts based on the application enhancement.
• Used SQL queries and generated reports. Ensured all test plans/cases/documentation are traceable to original requirements.
• Created User /Manual Guides to help business users in using the Application and guiding them with step by step instructions on complex process.
• All documents are designed and prepared according to the standards followed by the company and adheres to all privacy compliance set forth by the company.
• Actively participated in daily bug review meetings and reviews and interacted with developers to ensure high quality software.

Tools Environment: Win Runner, Load Runner, Test Director, MS SQL Server 2000, SQL, MS-Office.

Confidential

ROLE: JUNIOR QA ANALYST

Roles Responsibilities:

• Designed Test Documents, including Test Plan, Test Requirements, Test Cases and Test Procedures for functional and GUI testing
• Validated front-end html forms and java script validations which involved different business scenarios.
• Used SQL queries and generated reports. Ensured all test plans/cases/documentation are traceable to original requirements
• Involved in System testing of different components of the order process from order entry, order processing to completion of order
• Created and modified Test Plans and Test Cases and tested screens in accordance with company's QA procedures
• All documents are designed and prepared according to the standards followed by the company and adheres to all privacy compliance set forth by the company.