QA Analyst Resume Profile

Summary

Experienced software quality analyst with exceptional organization, attention to detail, timely completion of projects. Team player, collaborator across boundaries, resolving dependency issues.

Highlights

Scrum / Agile Quality assurance and control Defect reporting tools experience Complex problem solver Test Case creation Excellent communicator Unsurpassed work ethic Detail-oriented. Organized.

Accomplishments

First defect free enhancement project in company history Found 20 of the 1200 bugs identified on a large project.

Experience

Software Quality Assurance Analyst

Confidential

Established comprehensive software verification validation testing for TIAA-CREF communications, ensuring accurate correspondence in retirement plan changes serving universities and hospitals throughout the U.S. Conducted root cause analysis for process improvement: FMEA, Change Analysis, Events, Causal Factors. Formulated black box specification-based testing of new components, system integration. RTVM high-level test case development with bi-directional traceability from product design documents, use cases. Created test cases, test suites, test summaries for enhancements, regression. Testing operations include web services with SoapUI, Oracle SQL Developer database query, WINScp Spark file processor, Support Flow, Folio Fabasoft defect reporting, Jenkins. Transitioned from RAD to Scrum / Agile. Acting backup Scrum Master and BA. Use of SQL to query database for verification purposes. Facilitate the on-boarding process by training / mentoring new testers, developers.

Lead QA Analyst

Confidential

Responsible for free style testing of all digital radiography software and hardware supervised a crew of 4-6 technicians for QA and reliability testing DR5100, 7100, 9000 and 7500 . Wrote new test cases and edited existing cases through ongoing product enhancements. Analysis, reporting, and demonstration of software problems provided daily reports to engineering with screen shots, log files, and problem descriptions. Participated in daily meetings and worked closely with engineers to resolve problems. Provided reliability confirmation by observation at customer site. On-site monitoring user acceptance in Philadelphia, Charleston, and Syracuse. Defect verification and validation recordings in Clear Quest, HP Quality Center.

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