Professional Summary

• Around 7years of experience in all areas of Software Development Life Cycle SDLC as a Sr. Software Quality Assurance Analyst in Legacy systems, Client/Server, Windows Web based applications
• Responsible managing the customer, customer communication and customer expectation during UAT phase.
• Expert in testing XML web services using Soap protocol on .NET Environment.
• Extensive knowledge of QA methodology, standards and procedures such as creating test strategy, test plans, test cases, test result documentation for User Acceptance Testing UAT .
• Expertise in proper conducting of UAT testing checked for the End-to-End business flows .Excellent in converting existing Manual Test Cases into Automation Scripts in QTP environment and expert in checkpoint of QTP.
• Extensive Experience in performing both Manual and Automation Testing.
• Profound knowledge of web services testing using Service Oriented Architecture tools SOAP UI.
• Experience in the domains of Retail, POS, Ecommerce, Finance, and Pharmaceutical, Telecomm, and Asset management.
• Prior experience with Genesys upgrades, IVR Components, ConfigServer, TServer, in a Test and Production Environment.
• Debug and Test the routing configuration to existing software within the Genesys Framework for enhancements.
• Extensive knowledge and experience of Performing Sterling application Testing
• Good experience of Quality Assurance methodologies like Waterfall, V-Model, Agile, RUP, Scrum, RAD, UML, TDD.
• Hands-on experience and strong understanding of Software Development Life Cycle SDLC and Software Testing Life Cycle STLC .
• Expertise in designing and developing strategic Test plans, Test Cases, Test Scenarios, Test Reports for both manual and automated tests for both Windows and Unix environment.
• Well versed with writing detailed test cases for functional nonfunctional requirements
• Extensive Knowledge in understanding SRS Software Requirement Specifications and AUC Application Use Cases .
• Extensive experience in Functional, Integration, Regression, User Acceptance, User Interface Testing and System GUI testing, Functionality testing, System testing, Unit testing, Integration testing, Performance testing, Stress testing, Front end testing, Back end testing and Regression Testing of Client/Server and Web based applications.
• Extensive experience working with Mercury's Interactive Quick Test Pro, WinRunner, Quality Center, and Test Director, Rational Clear case and Rational clear quest.
• Expertise in use of Quality Center QC 11 Test Director for writing test cases, test execution, defect management, defect tracking and Bug Reporting.
• Experience with version control, configuration management and change controlprocedures using tools such as Rational Clear Case.
• Experienced in testing .Net, Java/J2EE applications.
• Expertise in working with black box testing using Orthogonal Array Tool and matrix analysis using DFA Tool.
• Experience in creating Traceability Matrix to ensure comprehensive test coverage of requirements.
• Responsible for collection of metrics/ reporting on metrics/ design preventative and corrective measures for senior management consideration.
• Experience in developing and executing queries for Oracle, SQL server DB2databases for back end testing. Experience in interacting with business analysts, developers, technical support help them base line the requirement specifications.
• Extensive experience working with onsite/ off site team model aware of the cultural issues aware of the issues in terms of planning efforts/ schedules etc.

TECHNICAL SKILLS:

Professional Summary

Confidential

Automation Tester

Responsibilities:

• Worked with development team and test automation team to define and implement an automated test environment suite.
• Perform full functional web application testing of web application and web site on Agile Environment.
• Conducted Smoke testing, Functional testing, Regression testing, Integration testing, and User Acceptance Testing UAT and Data validationtesting.
• Used Agile testing methodology for achieving deadlines in UAT.
• Participated in running the User Acceptance Test against the Software Requirement Specifications SRS and ensured that the system met mutually agreed upon the requirements.
• Created the UAT test environment consisting of UAT application, UAT database tables, UAT files etc.
• Carried out different types of UAT like Operational Acceptance Testing, Contract and regulation testing.
• Documented the UAT results and obtained sign-off on UAT documentation.
• Good knowledge of Financial Products like Derivatives, Equities and Fixed Income.
• Hands on work experience working with offsite team model coordinate my own efforts with team members in the off- site team.
• Participated in User Acceptance testing UAT and involved in UA test cases, Executed test cases, Documenting Defects, Resolved defects and Signed Off from Application.
• Provided weekly status report to the Project Manager and discuss issues related to quality and deadlines.

Environment: Windows 7, Vista, XP, 2003, 98, UNIX, UBUNTU, MicrosoftVisualStudio, Rally Agile planning tool, IBM MF, AS 400, Touch Point, Unix,Visualstudio, Oracle 10g, SQL Server 2008, TOAD, Java, JSP, j Query, PL/SQL, Visual Basic 6.0, PDF, Crystal, Informatica , SSIS/ SSRS/ SSAS, QTP 9.5, Win Runner, XML, HTML, QC 9.2, UML, Word, Excel, PowerPoint, Outlook, MS Visio, MS Project .

Confidential

QA Tester

Responsibilities:

• Reviewed MITA Business process documents, Functional and Technical Specification.
• Documented the test case corresponding to the business rules.
• Involved in writing and executing the test cases in the Rational Manual Tester and Quality Center.
• Extensively involved in System testing, Functional, Integrating Testing, Manual Testing, UAT testing and DR Environment testing.
• Extensively involved in Member, Provider and claims testing in QNXT application
• Creating test files for both 4010 and 5010 EDI 834,837 Institutional, 837 Professional claimsX12 files as per the business scenarios.
• Performed End to End testing for the member, provider and claims modules as per the MITA business process.
• Involved in testing the Provider, Claims, and Financials and member reports in Idaho SSRS SQL Server Reporting Services Application.
• Extensively involved in testing the Web Based Application for provider, member, claims and reports.
• Involved in testing the Workflow application for provider and member modules.
• Extensively involved in validating the financial reports and running the SSIS packages for the financial cycle process.
• Involved in validating the remittance advice reports.
• Performed end to end testing for the 4010 and 5010 EDI 834.837 I,837 P,277U,997,999 and 835 files and validated as per the business scenarios.
• Performed End to End testing for ICD 10 codes as per the business requirements.
• Validating the 4010 and 5010 EDI 834.837 I, 837 P, 277U, 997,999 and 835 data in the QNXT Application.
• Extensively involved in testing theProvider and Member interfaces files
• Extensively involved in doing Conversion and parallel testing for Provider, Claims and Member modules.
• Involved in testing the Provider, Member, Claims module letters.
• Extensively involved in writing the SQL queries to verify the data in the QNXTand online portal databases.
• Reported the defects using the Clear quest and Quality Center defect tracking tool and send email notification to the developers.
• Involved in QA Daily status meetings to resolve the issues and had good coordination with Other Teams.
• Extensively involved in validating the actual results and reporting the incidents to the Team Lead.

Environment: SQL Server Management studio, QNXT 4.6, QNXT 4.8, Flexi Financials, Rational Manual Tester, Clear Quest, Work flow Application, Text pad, Microsoft Excel, ASG Cypress, SSRS Application, Quality Center 10.0.

Confidential

QA Tester

Responsibilities:

• Successfully tested and deployed new Uverse E2E Product Lines IPDSLAM, IPTV, VOIP and ADSL . Frontend testing using OPUS and PDC2.
• Participated in understanding business issues, process flows and critical factors for both Uverse and CSI.
• Responsible for Validating the XML file based on the XSD.
• Participated in preparation of the XSD for each version, updated the XML file based on the XSD.
• Involved in preparation of the Test Data to meet the client requirements.
• Performed Sanity Testing, System Testing, Integrated System Testing and Regression Testing. Execute testing in a fully integrated production like environment.
• Validated code against Business Use Cases BUC's . Concentrate on testing integration touch points
• Pass real data between applications and Validate that data in downstream applications. Verify entire end user experience i.e. Provision, Activation, usage, Billing, Care processes meets expectations.
• Performed Positive and Negative testing. Performed regression testing on High level functionality of Previous Releases to ensure new code/Configuration has not adversely impacted code already in the production.
• Used automation tests for Regression scenarios.
• Coordination with UAT and RTO teams.
• Validated customer credit history with Equifax and Experian using Calypso.
• Performed Back End testing by validating the Transactions in the UNIX server.
• Participated in Environmental Issues and supported the development team.
• Actively managed the in Daily Defect Calls to resolve the defects in efficient and in a timely manner. Updated the Project and Business Managers on the status of the testing.
• Tracking Defects and reporting the bugs and Email Notifications to the developers using the Jack Track, CAM Tracker and Remedy Tools.
• Executed Test Cases and generate the Test Matrices using Test Director.
• Validated the XML file using XML SPY. Used WINCVS as version control system and documented the enhancements in WINCVS. Analyzed the test results and graphs by generating different reports reflecting the stability of the application with QA and development team.
• Used SQL queries to retrieve data from tables and to perform back-end testing.
• Worked along with Development team and Production team.
• Supported the Production Team when installing the application in the production.
• Participated the Kit installation in ST and IST environment and done Basic Sustainment Testing.

Environment: TestDirector8.0,Jack Track, WIN CVS,WINSCP, Web Logic, Windows NT, UNIX, CMM, JAVA,J2EE, HTML, DHTML, Web Services, XMLSPY,SOAP,XML,WSDL , TOAD, Uverse PDC2 OPUS , Oracle, Calypso.