Skills

Please use this table to list the skills noted in the Required/Desired section of the requirement. Be sure to respond with the years of experience for each skill and the last time each skill was used.

Add or delete rows, as needed.

Employment History

Confidential

Quality Assurance Analyst

Responsibilities:

• Involved in testing Web services and XML with tool called 'SOAP UI'. I have been using this tool to locate WSDL files on internet, created Test cases, run them, to do load testing, and security testing
• Performed Integration, Black Box and System tests during different phases of testing.
• Worked as interim lead analyst. Created high-level project documentation, tracked deliverables status, communicated risks, and negotiated baseline changes.
• Prepared source data for computer entry by compiling and sorting information provided.
• Performed Automation testing using QTP. Created, modified and debugged the Scripts.
• Recorded Load Runner Scripts - analyzing results, reports and charts to see the Response times of individual transactions with respect to Whole site.
• Have good skills in creating Test Cases, Defect Reports and documentation of report test results.
• Have experience in manual work around instructions and step by step processes.
• Managed Performance Testing other more technical testing in online billing system and Start-to-finish test of billing system.
• Used standard procedures or returning incomplete documents to the team leader for resolution.
• Used SQL for backend testing. Troubleshooting and fixing Java and Oracle performance, multithreading and memory leak problems.

Environment: Quick Test Pro 8.2, Load Runner 8.0, Test Director 8.0, Oracle 8i, XML, Pearl, SQL server 2000, J2EE, JavaScript, Unix, .NET, C ,Selenium, WebSphere Application Server, SOAP UI ,AS400/iSeries, Agile Methodology Pearl, Korn Shell, Pro C, MQ Series, XML/XSL, VSAM, TRIAD and SQL server and PVCS.

Confidential

Sr. Clerical Order Filler/ Data Entry Operator

Responsibilities:

• Accounts Receivable Payable
• Compute total charges for merchandise or services and shipping charges.
• Inventory management
• Calculate and compile order-related statistics, and prepare reports for management.
• Order Entry
• Prepare invoices, shipping documents, and contracts.
• Verify customer and order information for correctness, checking it against previously obtained information as necessary.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• Had experience in listing out the customer and account data by inputting alphabetic and numeric information according to screen format.
• Had extensive experience in processing customer and account source documents by reviewing data for deficiencies.
• Used standard procedures or returning incomplete documents to the team leader for resolution.
• Facilitated and delivered company's products on-time to their respective customers.
• Worked on multiple projects with various customers.
• Maintained data entry requirements by following data program techniques, policies and procedures, reported the needed changes and procedures.
• Prepared source data for computer entry by compiling and sorting information provided.
• Involved in company's customer support team to handle both technical non-technical issues.
• Worked closely with the executive members in resolving customers' issues and provided on-time status report.
• Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
• Confer with production, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace shipments.

Confidential

Order Filler, Wholesale and Retail Sales

Responsibilities:

• Complete order receipts
• Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
• Keep records of out-going orders.
• Compute prices of items or groups of items.
• Had extensive experience in processing customer and account source documents by reviewing data for deficiencies.
• Maintained data entry requirements by following data program techniques, policies and procedures, reported the needed changes and procedures.
• Requisition additional materials, supplies, and equipment.

Confidential

Order Clerk

Responsibilities:

• Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
• Prepare invoices, shipping documents, and contracts.
• Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
• Receive and respond to customer complaints.
• Direct specified departments or units to prepare and ship orders to designated locations.
• Check inventory records to determine availability of requested merchandise.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• File copies of orders received, or post orders on records.
• Had experience in listing out the customer and account data by inputting alphabetic and numeric information according to screen format
• Used standard procedures or returning incomplete documents to the team leader for resolution.
• Compute total charges for merchandise or services and shipping charges.
• Maintained data entry requirements by following data program techniques, policies and procedures, reported the needed changes and procedures.
• Had extensive experience in processing customer and account source documents by reviewing data for deficiencies.
• Confer with production, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace shipments.
• Collect payment for merchandise, record transactions, and send items such as checks or money orders for further processing.
• Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
• Recommend type of packing or labeling needed on order.

Confidential

Medical Transcriptionist

Responsibilities:

• Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records.
• Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.
• Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology.

Confidential

Computer User Support Specialist

Responsibilities:

• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Install software, following design or installation specifications.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Had experience in listing out the customer and account data by inputting alphabetic and numeric information according to screen format.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Identify mistakes in reports and check with doctors to obtain the correct information.