SUMMARY

• Over 8 years of diverse experience in Information Technology with an emphasis on Software Quality Assurance.
• Excellent understanding of the Agile Software Development Life Cycle SDLC , STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM
• Good knowledge of ICD-9/ICD-10 and HIPAA 4010/5010 Transaction Requirements.
• Expertise in using Testing tools LISA, Soap UI, QTP, and ALM/Quality Center.
• Tested applications based on Service Oriented Architecture SOA
• Good experience working with Claims Processing ITS, Subscriber/Member enrollment, Billing and Provider applications in FACETS.
• Experienced in developing Test Plans, Test Cases based upon the business requirements.
• Experience testing mobile applications on iOS, Android and BBOS.
• Experience with Mobile application testing iPhone, Android, Blackberry and feature phones using Simulator.
• Experience in testing Web Services and IVR applications Touch Town, Power Speech
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Good understanding of Data warehousing, ETL in SSIS to perform Source to Target testing.
• Expert in working with JIRA, Microsoft Test Manager.
• Experience with Mobile application testing iPhone, Android, Blackberry and feature phones using Simulator Device anywhere Perfecto .
• Experience in Functional Testing, GUI, Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing and Cross Browser testing of Client/Server, Web based Mobile applications.
• Basic automation testing experience using LoadRunner, QTP/UFT.
• Knowledge in Application Life cycle Management ALM .
• Exclusive experience in testing and development in SharePoint 2010.
• Hands on experience in SQL Server new features in test environment.
• Extensive testing experience with AS400 Mainframe Technology.
• Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
• Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
• Extensive working experience in Oracle on UNIX Environment.
• Experienced in validating source to target mappings, their implementations via ETL tools, and the testing processes involved in a data warehousing environment.
• Highly detail oriented, organized, analytical and efficient in approach
• Strong working knowledge of Team Foundation Server TFS and Microsoft Test Manager MTM on Visual Studio Team Foundation VSTF in managing product lifecycle.
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.

TECHNICAL SKILLS

• Testing Tools: UFT/QTP, Web Services, ITKO LISA, Selenium, Load Runner, SOPA UI, JIRA, TFS
• Bug Reporting Tools: ALM/Quality Center, Bugzilla, JIRA, TestDirector,
• Databases: SQL, SB2MS SQL Server, Oracle, MS Access, DB2
• Languages: C, C , SQL, PL/SQL, .Net, JAVA, J2EE, JUnit, HTML
• Query Tools: TOAD, MS SQL Server, My SQL, SharePoint 2010 and 2013.
• Other Tools: MS Office Suite word, Excel, Power point, Visio
• Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows
• Ability to work using cross functional using agile Methodology.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Conduct Work-Sessions for Work-Around planning
• Knowledge and experience in creating requirements for HIPAA EDIX12 Transactions
• Knowledge and experience in applying NCPDP standards.
• Training and experience in Medicare Part D in a CMS Compliant and CMMI
• Understanding and resolving of CMS Compliance issues Medicare Part D
• Experience using Agile software development methodologies, including experience creating and managing SCRUM artifacts User Stories, Product Backlog, facilitating Scrum meetings
• Creating Business Rules, User Interface Rules and Use Cases for functionalities captured within the Functional Requirement documents in preparation for HIPAA D.0 changes
• Translate and clarified Business Requirement Documents into Functional Requirements for Point of Sale POS -Ex: F1/F2/F3 Transactions, Explanation of Benefits Troop and Drug Spend EOB
• Participated in conducting System testing and End to End testing manually.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Preparation of Requirements Document, AGILE Storycards, etc
• Extensive UAT Testing Manually.
• Experience in working with Windows, Client-Server, Web based as well as Mainframe related applications.
• Used Test Director Bug tracking tool to analyze capture bugs, track and manage dashboard any type of updates for project release.
• Followed the Agile Methodology to emphasize on real time communication over written documentation.
• Used Agile Methodology to minimize risk by implementing software development in short time boxes or iterations.
• Performed backend testing for data validation using SQL Queries.
• Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Used Test Director to store Test Plans, Test Cases, Test Scripts and for bug tracking.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Extensively used Microsoft Office Suite of products for documentation and data interpretation.
• Participated in Triage Meetings, weekly status meetings with IT and business people.

Environment: Manual Testing, Test Director, SQL, MS Office Suite, Web Services, Etc

Confidential

QA Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Written Test Plans and Test Scripts for eCommerce projects
• Created and managed system testing schedule.
• Using Quality center to manage the requirements, test scripts and also defects
• Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Using Agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed Data Analysis validation by writing complex join queries
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing and resolved system defects.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Tracked defects using Test Director.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: Test Director, Manual Testing Methods, Quality center, Functional Testing, Regression Testing, System Testing

Confidential

QA Tester

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Participated in Business Analysis, Requirement review and Technical Specs Inspection.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Provided test team status reports on weekly basis to the project manager.
• Created, updated and maintained the Traceability Matrix mapping the requirements
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Used HP Service Test for XML based Web Methods testing
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performing Multiple rounds of Test Execution using HP Service Test across various releases of services
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Participated in building automation test scripts based on BPT module of Quality Center.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Used HP Service Test for WSDL files validation in Web Services testing
• Conducted regression testing on new builds/versions.
• Run all automated tests in TDD
• Active participant in defining the automation framework keyword, hybrid with business users.
• Performed Regression Testing, Functional, UAT and Ad-hoc testing.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Used input/output parameter in Web Service Method and operations on HP Service Test
• Conducted Bug review meeting to discuss resolution of issues
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in coordinating with developers and business owners.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Performed Automation testing using QTP.
• Reported difference when confirmed as issues in Quality Center from SME's.
• Performed backend testing using SQL queries to validate data.
• Detected, reported and tracked defects using Quality Center.
• Conducted the defect report in Quality Center.
• Interacted with the developers to report and using Quality Center.

Environment: VB Scripting, Websphere, Quality Center, QTP, MS SQL Server, Java, Web Services, XML, SOPA UI, J2EE, XML, HTML, Etc

Confidential

QA Tester

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Using Quality center to manage the requirements, test scripts and also defects
• Monitor resources to identify performance bottlenecks, analyze test results and report the findings to the clients, and provide recommendation for performance improvements as needed.
• Involved in Black Box testing, Regression testing and also performed performance testing.
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed product testing, user acceptance, remote user testing, usability standards validation, and performance testing and resolved system defects.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Test Director.
• Tracked defects using Test Director.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues

Environment: Test Director, Manual Testing Methods, QTP, Quality center, Functional Testing, Regression Testing, System Testing