PROFESSIONAL SUMMARY:

• Over 20 years of Software Quality Assurance with extensive experience in Manual Testing of Web-based, Client Server and Mainframe applications
• Experience in all QA areas of the Software Development Life Cycle and Software Testing Life Cycle
• Experience using the Agile/Scrum/Sprint Methodology.
• Experience in Black Box Testing, Regression Testing and Unit testing and created Test Cases based on Design Specifications and Functional Specifications.
• Received several Suggestion Awards, and Informal Awards, for suggesting a cost-saving method on their raw multi-layer printed circuit board pilot line, a safety suggestion for their color dot matrix printer line, and for opening the most number of valid defects against OS/2 v.1.3.
• Experience in Component Test, Acceptance Test, Compatibility Test, System Test and Printer Driver Test for OS/2 v 1.0 to v 2.1.
• Developed automated scripts to execute the customized installation of software packages, over the network, for IBMs ThinkPad and ValuePoint systems.
• Tested a special feature, code named: Trap Door that would cause OS/2 to hibernate, and allow DOS and Windows games to run with the complete attention of the CPU.
• Experience in Manual Testing and Defect Tracking using HP Quality Center and experience using Bugzilla to open defects and test bug fixes.
• Team Lead on the IBM VoiceType Dictation product. Prepared work assignments and presented to QA Department in the Defect Tracking and Prioritizing Meetings with Lead Developers and upper management.
• Team Lead at several companies, and have written extensive Test Plans and Test Cases.
• 3 years' experience with AutoTester, and 1 year with QTP
• Excellent communication skills, worked closely with developers to make sure they understand the defects that were open.
• Worked in the Healthcare industry at Nabi a bio-pharmaceutical company and at Dr Notes a patient evaluation/recommendation/diagnosis/prescription software program .

Professional Experience:

Confidential

Software Quality Assurance Analyst

• Test web pages for friends/family of incarcerated inmates, that were developed on the .NET platform, using C .NET, VB.NET and Javascript.
• Test Kiosk software, used by Inmates to communicate with friends/family.
• Test our Android and iPhone Apps for sending money, text and videos.
• Test video teleconferencing software developed by a 3rd party company. Infrared5.com
• Write Test Scenarios, run the scenarios and enter Defects into Elementool and OnTime.
• Test fixes and close Elementool and OnTime Issues when they are fixed properly.
• Use NetLimiter to reduce bandwidth to Stress Test the video streaming

Confidential

Software Quality Assurance Analyst

• Test web software, using QTP, Load Tester and manual testing execution.
• Use HP Quality Center to create test plans and test cases that are tied into the Functional Specs and Design Documents, and track defects.
• Also used Trac, as a Source Control and Defect Tracking tool.
• Opened over 400 Defects, and tracked them to completion.
• Served on the Nutrio Steering Committee, to help prioritize our work items.

Confidential

Software Quality Assurance Analyst

• Test AS400 and web software.
• Write defects, using Aldon Community Manager.
• Test fixes in QA, and again when promoted to production.
• Verify that the state laws are enforced, for each state web page.
• Verify that the rates are calculated correctly, based on the driver age, driver zip code, car value, and any driving violations.
• Verify that the documents Declaration Page, Receipt, Insurance ID Card, etc print correctly.

Confidential

Software Quality Assurance Analyst Contract

• Test all software functions, based on the Design Documents.
• Open Defects with concise steps that are easy to re-create.
• Test fixes, and verify that related functions are not corrupted.

Confidential

Software Quality Assurance Analyst 3 Month Contract

• Test all software functions, based on the Design Documents.
• Open Defects with concise steps that are easy to re-create.
• Test fixes, and verify that related functions are not corrupted.
• Write automated test scripts, using Compuware's Test Partner.

Confidential

Software Quality Assurance Analyst

• Test the Annuity Order Entry System. Open Defects in Bugzilla, and test the fixes.
• Write Test Plans and Test Cases, in Excel
• Use SQL queries Select statements to find and modify data, in the database.
• Write automated test scripts, using Mercury's Quick Test Professional.
• Help the Developers isolate when and where the errors occur, by watching the data in the database, as it changes.

Confidential

Software Quality Assurance Analyst 6 Month Contract

• Test the Store 24 web pages, to make sure that they function properly.
• Open Defects in HelpDesk IQ, and test the fixes, when they are made.
• Test a customized UniData program called PrimeMover.
• Write Test Plans and Test Cases, in Excel.

Confidential

Web Application Tester

• Test the Geoscape web pages, to make sure that they function properly.
• Open Defects in Test Track Pro, and test the fixes, when they are made.
• Review the Help text, and make recommendations for improvements.
• Take New Users through a New User Orientation 1 hour training session.
• Provided Customer Support, for technical questions.

Confidential

Software Instructor and Tester

• Teach Doctors, and their staff, from around the US, how to use the Dr. Notes software in their practice.
• Teach them at our facility, over the telephone, and at their offices.
• Test the new .NET version of Dr. Notes, and report on the many defects that I found, and test the fixes.
• Work as Team Lead for a small group of Jr. Testers.
• Review GUI Enhancement documents, and give the developers my feedback.

Confidential

Sr. QA Analyst/Team Lead

• Write Test Plans, and fill in for the manager, when he is out.
• Supervise several Jr. Testers, and occasionally an intern, as they write and execute various Test Cases.
• Test our web pages for compatibility with WIN 95, WIN 98, WIN NT, WIN ME and Apple MAC.
• Also, test for functionality in all versions of Internet Explorer, AOL and Netscape.
• Automate test cases using e-Tester, Stress Test using e-Load, and check for broken links using LinkBot.