Objective:

Over 12 years of extensive hands on experience in diversified fields of the Software Development Life Cycle, specialized in Quality Assurance Process, Verification, Validation, Testing, Reporting, Software Implementation, Windows based Networking and Oracle Database Administration across multiple platforms and able to perform both manual and automated software testing experience, seeking a challenging career as Senior Software Test Engineer/ QA Analyst/ Test Automation Engineer.

Expertise:

• Excellent experience in the areas of Software Testing , Business Analyst , Quality Assurance with expert level skills in strategic areas of Functional Testing, Integration/System Testing and Regression Testing having executed on both Client/Server and Web applications using Java, J2EE, JUnit and VB .Net framework.
• Strong knowledge of Service Oriented Architecture SOA principles and Web Services including XML, WSDL, SOAP and UDDI.
• Extensively used SoapUI web services testing tool on SOAP and REST based web application.
• Strong working experience in Backend Database Testing such as Oracle ,SQL Server and DB2 using RDMS, SQL, T-SQL, MySQL and PL/SQL.
• Hands on experience in ETL testing using Informatica and DataStage for backend Data Validation and varification.
• Experience in working with SBM Serena Business Management tool for testing web and client server applications .
• Excellent knowledge of iterative Software Development Life Cycle SDLC process, Object Oriented Analysis and Design OOA and OOD , Data Analysis Requirement Analysis.
• Possess excellent skills in Manual Testing along with skills in Automation Testing using HP WinRunner, Quick Test Pro QTP , UFT, LoudRunner, HP Quality Center, ALM, Selenium WebDriver and Rational Quality Manager RQM .
• Proficient in the process of Independent Validation and Verification IV V of Manual/Automated testing with emphasis on System Intrgration testing SIT , Functional testing, White Box Testing, Black Box Testing, Grey box testing, Regression Testing, Backend Testing, Load, performance, Stress and Volume Testing, Security testing and User Acceptence UAT Testing.
• Proficiency in working with different SDLC models Agile SCRUM , V-Model , RUP and Waterfall.
• Expert in problem solving and Bug trackingusing HQ Quality Center, ALM, Team Foundation Server TFS , Jira, ClearQuest and Rational Quality Manager.
• Experience in using UNIX/Linux commands and writing Unix Shell Scripting.
• Experience in manage, maintain, and support SharePoint including SharePoint 2007, 2010 and 2013 versions of the product.
• Extensive experience in testing with CMS Healthcare and Health insurance applicationson Affordable Care Act ACA , HITECH, NLR and CNC projects.
• Knowledge of HealthCare systems and CMS Integrated IT Investment and System Life Cycle ILC Framework.

• Proficient in following HIPAA Health Insurance Portability and Accountability Act regulations and worked according to it and validate EDI X12 transactions, codes set version 4010 to 5010 and translation of ICD 9 codes into ICD 10 codes.
• Experience in testing EDI X12 Tibco Submission and Client reporting on findings and resolving any discrepancies during systems remediation on and HIPAA transactions testing for 837, 835, 270, and 271.

• Experience working in CMMI level 3, QA audit compliance processes, policies and procedures and manage work products in DOORS, SharePoint and Test Manager.
• Experience in working with Section 508 Compliance verification and validation testing using JAWS.
• Excellent in interpersonal and communication skills both in verbal and written andan ability to communicate and interact with people at all organizational levels
• Knowledge of quality assurance and best practices and an ability to provides coaching and development of employees.
• Demonstrates ability to rapidly learn and apply new technologies and improve processes to make an impact as a productive individual contributor as well as team player.
• Good organizational skills with the ability to track and prioritize numerous simultaneous tasks.
• Possess excellent analytical and problem solving skills using the root causes analysis along with the ability to adapt and learn new things Technologies Quickly.

Technical Skills:

Professional Experience:

Confidential

Senior Software Tester

Responsibilities:

• Involved in testing with FSA Human Capital Planning Staffing Solution HCPSS application using SBM Serena Business Management in HSP Hiring Sub Process project.
• Analyzed Business Requirements BRD and Functional Design Documents FDD to develop Test strategy, Test Plan, Test Scenarios and Test Cases.
• To achieve correctness and completeness of test cases conducted Test Case Walkthroughs as well as collaborated with business analysts to eliminate ambiguity and inconsistency.
• Prepared Traceability Matrix to cover all aspect of the functional specifications with test cases and maintained in Rational Quality Manager and Excel.
• Utilized MS Project work with Team Manager to establish resource allocation and staffing plans including milestone dates, develop test plans, test schedules, and provide time-and-effort estimates for the system validation activities and testing components to be performed.
• Used SOUPUI for web services testing on SOA application including XML, WSDL, SOAP and UDDI.
• Involved in Integration testing, Functional testing, System testing, Positive, Negative and E2E testing of the application.
• Worked closely with the Test Manager and internal project management to plan, schedule, risk identification and mitigation and manage the operational and system testing activities.
• Developed, capture and track Test Metrics that measure the health of the project and provide weekly status report to Senior Management and Project Executive Management.
• Used Selenium for Functional and Performance testing on web based application.
• Managed all risks associated with the testing and takes preventative action when any risks become unacceptable.
• Participated in Scrum meeting, Requirement review meeting, Defects status and Project status meetings.
• Conducted detailed analysis of test results found through both manual and automated testing.
• Oversees the planning of the system and acceptance tests and coordinates the execution of test cases.
• Maintained all the testing activities and logged defects using Rational Quality Manager RQM .
• Coordinated with developers and support in resolving of incident/defects arising in testing.

Environment: Rational Quality Manager, Rational configuration Management, ClearQuest, UFT, SQL Server, DB2,Linux RedHat, Windows, Oracle 11g and SQL Analyzer.

Confidential

Sr. Software Quality Analyst/Tester

Responsibilities:

• Performed testing with CMS Compromised Numbers Checklist CNC Enhanced web application
• Verified all features and functionalities of the CNC web application as per CMS requirements.
• Verified authorized users can successfully login to CNC application, access CNC database and viewed compromised Medicare beneficiary and provider records based on role access rights.
• Created users and assigned rules to the users.
• Created beneficiary and Provider and Search for individual Benes and providers records.
• Validated HICN, NPI, MACID, FID and Zones for Compromised Medicare Beneficiaries and Providers.
• Writing test cases, test scenarios, defects and Test Summary Report.
• Executed test cases and defects logging into Mantis.
• Analyzed the CNC web based application shall abide by Federal Information Security Management Act FISMA requirements and Acceptable Risk Standards.
• Verified CNC website is compliant with Section 508 and accessibility standards.
• Verified and validating CNC legacy Database data is populated into the enhanced CNC database.
• Bulk uploaded legacy database data into enhanced CNC database and mapped all fields as expected.
• Validated all CNC DB tables, fields are uploaded and mapped to legacy database tables.
• Verified STARS database address feed is successfully uploading into the CNC database.
• Coordinated with developers and testing teams regarding the issues raised and resolve it.

Environment: QTP, Quality Center QC ,ALM, SQL Server, UNIX, Windows NT, Oracle 10g, VSS, TOAD, Web Logic.

Confidential

Requirements Analyst

Responsibilities:

• Participated in all joint application development JAD sessions, system related walkthroughs and overviews sessions.
• Performed requirements analysis, developed and maintained test documentation including Test Scenario Specification, Test Plan, and Test Case Specification.
• Analyzed the requirements and developed positive and negative test cases and established the requirements traceability matrix RTM .
• Created various testing documentation, including Test metrics, Defect management reports, Test Summary Reports and meeting minutes etc.
• Involved in testing with Affordable Care Act ACA , HITECH NLR projects and coordinated with all participating Accountable Care Organizations ACOs for Medicare Share Saving Program MSSP .
• Involved in testing NLR project, designed and developed NPPES, PECOS and EHR program.
• Performed change request CR , analysis necessary to developed accurate and testable scenarios.
• Developed software applications in support of various healthcare related functions using Data warehousing and ETL Testing.
• Created SSIS, SSRS and SSAS on OLTP and OLAP processing.
• Managed work products in DOORS, Quality Center, and SharePoint.
• Reviewed work products and deliverables, and reviewed test evidence files.
• Created XML files from XSD and used in end-to-end interface testing.
• Developed and generated complex Microstrategy Reports using Microstrategy and Business Intelligence BI .
• Collected data from Medicare Contractors for Part A and Part B claims, and processed Medicaid and SCHIP grants.
• Participation in Test Readiness Assessment and Post-Testing Reviews IRR and VRR .
• Coordinated with the Developers regarding the defects raised and retested them against the application.

Environment: .NET, Java/J2EE, VBScript, Quality Center, Jaws, Java Script, Selenium, JUnit, TestNG, Firebug, Quick Test Professional QTP , LoadRunner, Oracle, 508-JAWS, MS SQL Server 2005, SQL, PL/SQL,TOAD, DOORS,IBM Web Sphere, Unix, and Windows XP Professional.

Confidential

Senior Q A Engineer

Responsibilities:

• Developed and maintained quality assurance standards and procedures throughout SDLC
• Analyzed business requirements and prepared Test plan and Test cases using Standards Testing methodology.
• Involved in the specification reviews, test planning, and test case development, executing the test, and reporting bugs.
• Represented the quality function in an Agile Development environment based on a Scrum Framework through the application of sound quality principles.
• Contributed to QA process improvement maximize the test coverage and improve testing efficiency.
• Involved in Cloud Computing on CaaS Computing as a Services interface for provisioning servers and Network infrastructure.
• Created and configured farms, DNS server and added virtual and physical servers in DMZ/Trust network.
• Provisioned windows and Linux Cluster, nodes and added SQL/MySQL application on windows and Linux cluster.
• Configured Linux Red hat, VMware, and windows servers and provisioned windows2003/5/8 servers, SQL server 2005/8 R2 on Virtual / Physical Servers.
• Provisioned backhaul VRF, Routers, farm connection and verified Bandwidth graphs of the farm.
• Worked on HP OO Operations Orchestration flow to ensure servers and farms provision failure or success.
• Performed TCP/IP socket programming utilizing WebLogic and WebSphere Application Servers, WebSphere, Oracle database application development and object oriented methodology.
• Cloned windows /Linux virtual server, added additional storage on reference server and mounted NAS share volumes on VM and Physical server.
• Reported defects into Team Foundation Server TFS , managed and analyzed the requirement into Quality Center.
• Analyzed the logs for various web applications in Windows, Linux, AIX, Solaris etc.
• Involved in measure network and server response time, excluding response time of the GUI front-end, by running DB Users on the client machine.
• Used extensively SoapUI functional testing tool for Web Service Testing on SOAP based web application.
• Performed the Backend Testing, which was oracle, by developing and executing PL/SQL queries.
• Worked as a key member of the team to develop and implement an automated testing strategy.
• Participated in the design, development and implementation of a comprehensive test automation framework based on QTP.
• Developed automated test scripts using QTP for Regression Testing.
• Performed the load test, performance test and volume test With the LoadRunner.
• Participated in User Acceptance Testing UAT , coordinated with clients for better quality, developed user acceptance test plans, test cases, and coordinated user acceptance testing.
• Wrote User Manual documents for end-users which got posted as a link inside the web application to help teach users how to use release features.

Environment: Quality Center , QTP, LoadRunner, TFS, HP Opsware SAS, VMware Vsphare ,OO Operations Orchestration , JAVA, J2EE, PL/SQL, XML, TOAD, SQL Server, Oracle, ASP, Python, VB .Net, C DHTML, TCP/IP, FTP, SSL, Weblogic, MS-Office, DOORS. Unix-AIX, Linux and Soap.

Confidential

Quality Assurance Analyst

Responsibilities:

• Analyzed the Software Requirements Specification SRS , Functional specs, Design Specs and User Requirements Specification URS .
• Performed integration testing, regression testing, and performance testing.
• Delivered, within short time frames under tight deadlines, with minimal supervision.
• Involved in developing Integration Test Plans, System Test Plans and Performance Test Plans for the applications.
• Responsibilities included Manual, Acceptance, Functional, Integration, System, GUI, Performance, Stress and Load testing of the system.
• Test plans, scripts and test cases were designed in accordance with business functional requirements and technical designs as defined via an AGILE method story boards, modeling, and team design sessions .
• Participated in preparing a smoke test plan for the application under test, which included the basic test cases, to ensure that the application is stable enough in the QA environment to start functional testing.
• Identified the Test Cases to be automated and generated the automated scripts using QTP.
• Performed data driven testing and Regression testing using QTP.
• Eliminated redundant pop up messages to cut down script run times using recovery scenarios in QTP.
• Used extensive SQL queries from the front end using database checkpoints in QTP to perform backend database testing.
• Used Quality Center for test management and defect reports.
• Participated in daily Scrum meetings to present status of testing.
• Interacted with the developers for bug fixes and problem resolution.
• Defects were tracked, reviewed, analyzed using Quality Center.
• Configuration management and version control was done using Star Team.
• Used SQL and PL/SQL queries to verify the data from the backend Oracle database.
• Wrote SQL query using TOAD for database testing and have good knowledge of database.
• Involved in the development of Performance Test Plan based on the business requirements.
• Created and implemented performance tests using HP LoadRunner, extensive advanced programming of LoadRunner, wrote custom functions and programs to support the load testing efforts.
• Parameterized the Vuser scripts and ran different controller scenarios using multiple workstations.
• Analyzed the graphs and identified the bottlenecks.
• Established run for record documentation revised with traceability from the automation tests to the manual tests for the development team.
• Provided the project management with test metrics, reports and status on a regular basis.

Environment: JAVA, HTML, DHTML, XML, Java Servlet, Web Logic, web sphere, Oracle, SQL, TOAD, PL/SQL, HP QTP, Quality Center, LoadRunner, UNIX and Windows XP.

Confidential

QA Tester

Work Performed:

• Analyzed the system specifications, business requirements for full understanding of the project.
• Analysis of Business Requirements and Functional Specifications excogitate the System Test Plan for the Functionality, integration, regression, smoke and UI testing.
• Performed product testing EDI X12 Tibco Submission and Client reporting on findings and resolving any discrepancies during systems remediation on and HIPAA transactions testing for 837, 835, 270, and 271.
• Validated format and mapped data for loops, control ID's, and files without segment ID's and unformatted flat-files during testing effort.
• Involved in creating sample mappings for the conversion of EDI X12 transactions code sets version 4010 to 5010 and translation of ICD 9 codes into ICD 10 codes.
• Tested all HIPAA transactions for multi version support 4010 and 5010 and validating the database to file elements.
• Designed and document detail test plans, test cases, test scripts and expected results and tracing the test cases to the requirements using Quality Center.
• Executed and maintained manual test cases. Performed Functional, System, and Regression Testing.
• Analyzed System specifications and performed smoke, GUI, functional, Integration and user Acceptance testing.
• Used TOAD to check SQL queries for optimal performance and scalability under real-time workloads
• Wrote test cases for positive and negative scenarios for functional, GUI testing and system testing.
• Involved with backend testing of the SQL database and verified the EDI data transactions going fine in the database.
• Created SQL queries to retrieve data from database to validate the input data.
• Automated the functionality and interface testing of the application using Quick Test Pro QTP .
• Automated test scenarios for Functionality and Regression Testing using Quick Test Professional.
• Used QTP for object repository creation and maintenance, used regular expression, re-usable actions, data table, checkpoints and recovery scenario.
• Developed GUI, Text, XML checkpoints to validate the data and parameterized the scripts to drive with External Data Files.
• Developed Automation Framework like Data Driven, Keyword Driven and Modularity Driven in QTP.
• Generated and enhanced the VB Scripts in QTP for automation.
• Built Script with Data Driven Methodology which applies the Business rules to validate the components displayed on the website.
• Communicated test progress, test results, and other relevant information to project stakeholders and management.
• Responsible for updating project status to project manager and team.

Environment: FTP, GAP tools, MOJO, EAS 27x , windows XP, Oracle, SQL navigator, Quest Central, IE, AppSight Recorder, QC, QTP, MS Office. Doors, SOAP and Eclipse.

Confidential

Software Test Engineer

Work performed:

• Created and managed test cases and detailed test procedures for administered software tests.
• Determined acceptance criteria and recorded software test results.
• Analyzed test results and recorded and reported defects.
• Executed functional, regression, and end-to-end testing as required on GUI and Web-based applications.
• Installed new builds to QA test servers, configured test machines in order for the installation process of builds to execute correctly.
• Documented and tracked software defects using Clear Quest.
• Involved in analyzing and writing test plan in accordance with business requirements.
• Created automated test scripts using WinRunner.
• Performed Front-End and Functionality testing using WinRunner.
• Identified tests to be automated and converted to Test Scripts using Rational Functional Tester for Functional and Regression testing. Rational Functional Tester.
• Created the test plan and test cases to ensure quality in the software using Rational Test Manager.
• Extensively used SQL Queries to perform Backend Testing.
• Performed manual Back-End testing for Tickets, New features and regression of FIX Servers, FIX Gateways, OMS Servers, and FIX Clients in UNIX environments.
• Rational Requisite Pro was used for management the requirements.
• Used Clear Quest to report defects and test results.
• Participated in weekly meeting and discussed modification request with management team.
• Documented test results, logged defects and reported the results to the upper management.

Environment: MS Windows, UNIX, VBScript, SQL, MS SQL Server, Oracle, FIX,OMS Server, HTML, TCP/IP,J2EE, UNIX, WinRunner, Clearcase, ClearQuest, Test Manager, Requisite Pro and RFT.

Confidential

IT Technician

Work performed:

Provided helpdesk support and resolve problems to the end user's satisfaction Monitored Service Desk for tickets assigned to the queue and process first-in first-out based on priority Managed service ticket requests per IT service level policy Escalated issues to level II and level III support as needed Maintained inventory of all equipment, software and software licenses Follow up with users to ensure that issues have been resolved Installation, tested and configured new workstations, peripheral equipment and software Managed setup and deployment for new hardware, images and software Modified configurations, utilities, software default settings, etc. for the local workstation Perform timely workstation hardware and software upgrades as required Maintained weekly helpdesk work schedules