OBJECTIVE:

Seeking a Software Quality Assurance position where I can use my critical evaluation, script programming and debugging skills to improve overall software quality.

SUMMARY OF QUALIFICATIONS:

• Extensive experience in QA/Testing Analyst offering full life-cycle experience Software quality assurance with a wide variety of projects and environments on Client-Server and Internet/Intranet environments on both Windows and UNIX platforms.
• Excellent experience working with Stakeholders, Business Analysts and the development team to understand the business and technical requirements of applications with QA Methodology to ensure good Quality Control.
• Prepared test data and generated web services scripts using SOAP transactions executed them using SOAP UI tool.
• Involved in testing Web Services using SOAP UI
• Experienced with supporting Test Cycles, Compiling Test Status Reports, participating Defect Status meetings, Project Status meetings and interacting with Project Managers, Operations Teams and Engineers.
• Excellent knowledge of SDLC Software Development Life Cycle process as per Rational Unified Process RUP , Waterfall and Agile.
• Experienced in planning and executing System Integration, Functional Testing, Regression Testing, Performance, Load and Stress Testing.
• Experience in manual and automated testing of web based, middle tier and client server applications
• Worked with software application development projects that follow the software development lifecycle SDLC methodologies and best practices
• Proficient in Unit, Functional, Integration, System, Regression, User Acceptance, System Deployment, GUI, and Smoke testing and SOA Web Services Testing.
• Ability to successfully collaborate with Application Development and functional teams.
• Strong leadership skills in managing QA project activities and workload, project test cycles, QA test resources.
• Support continuous improvement processes, analysing problems and recommending actions to resolve or improve.
• Strong in testing Stored Procedures, Functions, Triggers and packages utilizing PL/SQL.
• Good experience in writing complex SQL, T-SQL and PL/SQL statements, SQL Server Reporting Services provides.
• Proficient in using TestDirector/Quality Center for maintaining the Test Plans, Test Cases, Test Execution, Defect management, Bug Reporting and familiarity with other features of TestDirector and Administration.
• Extensive experience working with partner organizations to define, establishes, and enforces QA environment requirements and readiness, as well as test data identification, acquisition, and fulfillment procedures and processes.
• Excellent Communication skills, Documentation Skills, Team problem solving ability, analytical and programming skills in high speed, quality conscious, Multitasked environment.

Software Tools and Applications:

Tools: QuickTest Pro QTP , Load Runner, Test Director, Bugzilla, Integra,

Clearcase, ClearQuest, QTP, ClearQuest, HP - Quality Center, SOAP UI, Watir, Selenium

Languages: Visual Basic, COBOL, HTML, DHTML, C, JHTML, ASP, PL/SQL, Broadvision, .Net Web

Components Tools, MS Office

Back-End: SQL Server SP4, IBM DB2, Oracle SQL/PLSQL , MySQL, Teradata,

Web Services XML, XHTML, WSDL, SOA, SOAP, JAXP, XML Registries, Modelling Tool: MS Visio, UML

Application Servers: Web Logic Server, Web Sphere- WSRR, WAS, WID, Apache HTTP Server, IIS

Methodology: Waterfall, Agile development methodology SCRUM, RUP

Reporting Tools: Seagate Crystal Report, Business Objects, Brio Reports, Cognos

Version Control: EDM Teams, SharePoint, Visual SourceSafe, CVS, Merant PVCS Tracker

Browsers: IE, Netscape, Firefox, Safari

PROFESSIONAL ACCOMPLISHMENTS:

Confidential

Senior QA Analyst/Tester

Responsibilities:

• Attended the Business and Functional Requirement Document BRD Review Meetings conducted by BA team to better understand the application functionality and to gather Functional Requirement Document FRD to create the Test Plan and Test Scenarios.
• Conducted test management through JIRA system.
• Involved in formal and informal Peer Review meetings to discuss the Project Test Plan documentation.
• Developed Requirement Traceability Matrix and conducted Test Readiness Sessions with business analysts to ensure all requirements are mapped.
• Wrote Test cases for Regression, System and Functional Positive and Negative testing.
• Developed and executed SQL Queries to perform database testing.
• Worked on both Oracle database for creating, modifying, and deleting queries and also for creating PL/SQL procedures and functions for validating various test data for Functional testing.
• Performed Data-Integrity testing to validate the data retrieved at the client end by comparing it with the data retrieved through SQL-PLUS scripts.
• Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro QTP .
• Performed Functional Testing, Regression testing and Data driven testing using QTP.
• Tested functionality of the application by inserting various check points like standard check points, text check points, table check points, image check points, and database check points in QTP.
• Developed test scripts using VB script to perform automated test from QTP environment.
• Created Multiple reusable Actions using QTP.
• Developed Keyword driven and Hybrid automation framework and also developed re-usable functions using QTP.
• Used Quality Center for documenting requirements, view, modify requirement tree.
• Tracked changes made to the requirements, tests and defects using Quality Center.
• Used Quality Center for bug tracking and for maintaining the test documents.
• Designed the Manual and Goal oriented scenarios using LoadRunner Controller module.
• Used LoadRunner to analyze the Response Time of the business transaction under load.
• Used LoadRunner to test the Performance of the application under heavy load and finding out the bottle necks within the application.
• Analyzed Throughput graph, Hits/Second graph, Transactions per second graph and Rendezvous graphs using LoadRunner.
• Observed the Performance of the application by creating Vusers and monitored the graphs using LoadRunner.
• Extensively involved in weekly/daily Defect Review and Test Execution Status Meetings to discuss/explain the defects with development team.
• Set up the complete set of processes for the User Acceptance Test UAT and assisted the users to perform testing.
• Presented to QA Status report and the Defect Status reports in the weekly meeting.
• Actively participated in team meetings to discuss and resolve open bugs.

Environment: ASP.Net, C , COM, Java Script, Agile/Scrum, Share Point, UNIX, Windows XP, LoadRunner, Quick Test Pro, Quality Center, Java Spring, WSDL, SoapUI, Autosys, TestDirector, SQL Server, TOAD, PL/SQL, HTML, XML, AJAX, Informatics, Query Analyzer, Clear Quest, Rational Clear Quest, Visual Source Safe, SnagIT, Robohelp, Visio.

Confidential

Senior QA Analyst

Responsibilities:

• Prepared test data and generated web services scripts using SOAP transactions executed them using SOAP UI tool.
• Involved in testing Web Services using SOAP UI
• Analyzed business and system requirements, managed development of specifications to create and execute detailed test plans, and verified bug fixes.
• Collaborated with product management to produce functional specifications, including feasibility assessments, engineering time estimates, and strategic value assessments Built, maintained, and extended regression suites.
• Responsible for web services testing and responsible for preparing the test data to satisfy the test scenarios, SOA Web Services testing.
• Coordinated with development team to ensure the timely resolution of testing issues.
• Organized Test Automation Frameworks to leverage common functionality and object structure.
• Performed Backend/Database testing, running SQL queries.
• Helped data migration from SQL Server to Oracle by writing the complex SQL quires.
• Tested reports that are created using SQL Server Reporting Service SSRS like ad hoc reports and Web enabled reports.
• Involved in server side testing as well as client side testing to find the issues, used SQL, Shell Scripts to load test data and verify results.
• Performed Functional and Regression test to verify applications property and functionality using QTP.
• Involved in recording and enhancing test for website applications and analyzed the test run in keyword view using QTP.
• Used QTP to Parameterize tests when the application's operation need to tested on different set of Data.
• Assisted QA Team lead to develop the Automation Framework for testing the entire application using QTP.
• Effectively utilized various features of QTP like Check points, Synchronization points, parameters data driven tests and Recovery Scenarios.
• Created test cases with the help of requirements specifications for GUI, Functionality, Regression, Integration and User Acceptance Testing UAT using Quality Centre after establishing the critical values and workflows.
• Provided mentoring and knowledge transfer in Mercury Interactive tools and testing techniques to client resources Defect tracking using Quality Center.
• Performed manual testing of functional modules of the application and enter the bugs in bug tracking tool Quality Center.
• Executed Test cases under the Test Lab folder of Quality Center and updated test results.
• Performed Performance, Stress and Load testing, by creating and modifying scripts using Virtual User Generator in LoadRunner.
• Automated Performance testing with LoadRunner using virtual user generator.
• Created Performance testing scenarios using LoadRunner Controller.
• Analyzed performance of the application using various graphs in LoadRunner Analyzer.
• Prepared test plan for UAT that defines the scope, objectives and schedules for testing.
• Identified end-user resource requirements with the UAT Team Led for testing from internal or external clients.
• Provided Daily Weekly status reports to the management.

Environment: LoadRunner, Quick Test Pro, Quality Center,ASP.Net, C , COM, Java Script, Agile/Scrum, Share Point, UNIX, Windows XP Java Spring, WSDL, SoapUI, Autosys, TestDirector, SQL Server, TOAD, PL/SQL, HTML, XML, AJAX, Informatics, Query Analyzer

Confidential

QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis and Risk Analysis of applications.
• Analyzed business requirements, module specific functionalities, identified testing requirements and formulated test plans.
• Documented and executed Test plans, Test cases and Test scripts based on baseline requirements.
• Performed positive and negative test cases to test the response of the application under test by creating Data Driven Tests.
• Involved in the Quality Assurance Activities and Testing of the Web application which was designed and developed for the application.
• Worked with SQL Queries to perform database testing.
• Extensively used SQL Queries to verify and validate the Database Updates.
• Used SQL Queries, stored procedures and functions for database validations.
• Used SQL Queries for customer information validations before inserting into production customer database.
• Developed Test Plans for project and managed the scope of testing sub-projects.
• Also involved in developing test scripts and conducting functional and regression testing.
• Developed automation test scripts for functional and regression testing of the application using QTP.
• Tested the applications and used Quick Test Professional QTP to automate some of the applications.
• Developed Test Scripts and reusable functions in QTP.
• Created Standard checkpoints to check the values of different object's properties.
• Created Page Checkpoints to verify if there are any broken links on the page and how long does the web page take to load using QTP.
• Created Database checkpoints to verify the contents of the database accessed by the web site using QTP.
• Parameterized the test scripts to check if web application performed well with different sets of data and under repetitive stress to flush out any memory leak bug using QTP.
• Extensively used Clear Quest for handling tasks, Enhancements and Defects.
• Tracked defects, captured, managed and communicated through defect reports, changes and project issues using Clear Quest.
• Interacted with users and conducted UAT effort.
• Weekly conducted status meetings and defect review meetings with test team.
• Reported periodic project status and updates to the QA Manager with the help of different test metrics. Provided the management with test metrics, reports, and schedules as necessary and participated in the design walkthroughs and meetings.
• Attended Change Request CR meetings to document changes and updated Test Cases and Test Procedures to reflect those changes.

Environment: Quick Test Pro, LoadRunner, ASP.Net, C , COM, Java Script, Agile/Scrum, Share Point, UNIX, Windows XP, Java Spring, WSDL, SoapUI, Autosys, SQL Server, TOAD, PL/SQL, HTML, XML, AJAX, Query Analyzer, Clear Quest, Rational Clear Quest, Visual Source Safe, SnagIT, Robohelp, Visio.

Confidential

Software Automation Engineer

Responsibilities:

• Develops detailed Systems Requirement Specifications. Creates detailed Test Scenarios for assigned work by analyzing available business and technical requirements.
• Participates in testing functionality, fixing defects, developing and executing regression scripts, and performing data load tests.
• Creates defect reports on issues found during the execution of tests. Maintains regression test bed.
• Effectively analyzes the test environment, understands the underlying business issues, and traces functional requirements for the system.
• Suggests test approaches and test strategies. Develops sustainable test case frameworks conducive for future regression testing. Develops effective test cases. Prepares test data as necessary.
• Understands the systems development cycle and employs excellent problem solving skills.
• Ensures compliance with SDM policies and procedures. Assists with specification and use case creation efforts. Writes and executes test cases based on specifications and use cases from business clients.
• Assists in diagnosing issues and creating reproducible scenarios and solutions.
• Maintains awareness of evolving information processing technologies. Coordinates with IT security staff on interpretation of FISMA requirements.
• Understands and prepares quality test documentation as required. Provides estimates, defining and justifying the potential work required within a provided timeframe.
• Executes functional/system level test cases and generates, maintains, and tracks test results.
• Performs system testing, database querying, light data content testing, web service testing, and light integration testing.
• Maintains and tracks defects, generates defect reports and issues logs, attends defect meetings, and provides defect retests and follow-ups.
• Reports test and work status on a daily or periodical basis.
• Understands and adopts an effective test process or test methodology to improve work efficiency and quality at various stages in the SDM.
• Implements industry best practices.
• Communicates with the project and product management teams as necessary to resolve questions, issues, report progress or details on a frequent/on need basis.
• Acknowledges, maintains, and accounts for all communication through suitable documentation and meeting minutes.
• Understands functional test automation and how to use test automation tools and techniques.
• Implements and coordinates tests using automation tools and methods.
• Assists with and/or supports user acceptance test cases, as required. Works closely with the development team to test, resolve, follow-up, and retest defects and other issues.
• Identifies common areas of concern and assists in identifying a common solution or methodology for addressing the concern.
• Works with programmer or systems analysts to prepare security documentation, as required by the SDM, for FISMA and other information relating to the support of applications processing systems and infrastructure components.
• Reviews security documentation for individual applications in preparation for Certification Accreditation.

Environment: Quick Test Pro, LoadRunner, ASP.Net, C , COM, Java Script, Agile/Scrum, Share Point, UNIX, Windows XP, Java Spring, WSDL, SoapUI, Autosys, SQL Server, TOAD, PL/SQL, HTML, XML, AJAX, Query Analyzer, Clear Quest, Rational Clear Quest, Visual Source Safe, SnagIT, Robohelp, Visio.

Confidential

Software Tester

Responsibilities:

• Performed functional analysis, timeline analysis, cost estimation, trade studies, requirements allocation and interface definition to translate customer requirements into software specifications
• Ensured that a positive customer experience informs both the approach to work, the quality demonstrated, and the endpoint for measuring success
• Understood how businesses operate and uses this context to drive innovation and ethical decision-making
• Developed methods for supporting innovation and change across the organization
• Approached problems in a rational manner using sound strategies that ensured comprehensive understanding and effective resolution
• Managed business requirements, provided solution recommendations, and ensured delivery of a quality product to the business
• Translated business requirements into solution specifications, data flow models, data value maps, use cases, test cases
• Owned requirements and analysis, as well as the relationship with the business throughout all components of the SLDC process
• Leveraged strong technical skills, coupled with business acumen and a deep understanding of business intelligence/data warehousing processes, to act as an interface between architecture, development, and infrastructure teams
• Managed the SQA development process from functional design up to implementation
• Managed and monitored the integration process with other internal and external systems
• Ensured controls and narratives were implemented and updated in line with latest developments
• Ensured all relevant user teams were fully trained in the use of their applications
• Performed Quality Assurance testing on all new software
• Monitored development progress and actively seek and proposed improvements on systems and procedures
• Led and participated in the planning of QA scheduling, planning and development test strategies/test plans and the development of test cases
• Wrote, conducted, and executed the test plan and test cases for the projects assigned including defect reporting/management
• Coordinated all testing activities of the project test team associated with the assigned project
• Participated in all related project team activities and fulfill required responsibilities as a team lead and team player
• Utilized Quality Center for tracking requirements and communicated them to the team during the test process and translated the information to test procedures
• Performed operations on the front end and checked all the tables involved whether they were followed CRUD operations correctly as per the specifications and verified data integrity using SQL
• Responsible for timely status updates showing the over all progress of the testing effort and open issues to be resolute
• Converted manual tests to automated test scripts in Quick Test Pro and enhanced the scripts by adding user-defined functions to check the different functionality of the application.
• Created QTP automation frameworks using descriptive programming, modular tests, custom functions, dictionary objects.
• Conducted performance and stress testing, also reliability and recovery testing, by using LoadRunner to expose the application bottlenecks
• Created Vugen Scripts and used Correlation to parameterize dynamically changing parameters like Session ID's in LoadRunner.
• Configured the test environment. Created controller scenarios for Load and Performance testing with different host systems. Generated graphs and studied them to monitor the software performance.
• Produced performance test results and analysis

Environment: Quick Test Pro, LoadRunner, ASP.Net, C , COM, Java Script, Agile/Scrum, Share Point, UNIX, Windows XP, Java Spring, WSDL, SoapUI, Autosys, SQL Server, TOAD, PL/SQL, HTML, XML, AJAX, Query Analyzer, Clear Quest, Rational Clear Quest, Visual Source Safe, SnagIT, Robohelp, Visio.