Summary:

• Having 9 years of professional work experience in the field of Quality Assurance and software development, specialized in Finance and Healthcare Industry. Developed QA Methodologies, work processes, test development and execution, verified and validated application software in web based and Client-Server Environment. Results-driven and ambitious QA Analyst who understands Software Development Life Cycle and was extensively involved in all the dimensions of Functionality, Usability and Reliability testing. Proven skills in manual testing, Functional, Data Driven and Regression testing using Mercury tools.
• Work very well with cross functional teams/departments, senior management and use practical and logical approach to resolve problems. Delivered results under high pressure and continuously changing priorities.

Specific Expertise:

• Experience in understanding System specifications, Functional, Technical requirements, Test Pre Requisites, Test data and expertise in writing test plans, test scenarios, test scripts and analyzing the test results.
• Sound in Functional Testing, Integration Testing, Regression Testing, System Testing, Performance Testing, Data Integration testing and User Acceptance Testing UAT .
• Developed the automation scripts using VB Script for QTP for web based applications
• Extensive knowledge in writing and executed complex SQL queries including joins to validate Back-end data.
• Strong exposure to defect management and coordinating with Dev and BA team for QA Issue Resolutions.
• Experience in preparing case design, progress Report, Execution Report and Post production Report.

Technical Skills:

Professional Experience:

Confidential

QA Analyst

California Court Case Management System CCMS : Deloitte has developed a Court Case Management System CCMS that functionally and technically meets the needs of all courts. Implementing a statewide trial court financial system, account processing center, and statewide treasury. This System is being developed for Courts of California, State Government to automate the entire California state Superior courts and their administrative office activities. The CCMS application manages the functionality for civil, small claims, probate, mental health, criminal, traffic, family, and juvenile cases. CCMS application also manages statewide reporting, court reporter scheduling and integration with justice partner applications.

Responsibilities:

• Created detailed Test plan, Test Scenarios and Test cases according to the business requirements.
• Written and executed test cases using Quality Center.
• Recorded results and reported defects using Quality Center to the development team.
• Performed functional testing of the front-end application using Quick Test Professional QTP .
• Created user defined functions to enhance the maintainability of test scripts and handled exceptions.
• Proficiency in End-to-End Testing and backend validation using SQL.
• Prepared Technical Design documents for the V3 and V4 Test Scenarios.
• Involved in writing many reusable scripts like schedule run batch jobs, Initiate citation, FMI, V3 cases.
• Interacted with developers to resolve the defects, which would affect income generating functionality in Production.
• Identified, prioritized and designed Test Scenarios by grouping the test cases.
• Maintaining, Monitoring and documenting the behavior of the application in different phases of Testing.
• Prepared QTP smoke suite scripts for FMI, V3, and Juvenile case categories.
• Involved in running smoke suite for pre, post builds.
• Coordinated with Business Analysis for User Acceptance test planning execution and scheduling.
• Participated in walkthroughs and Defect triage meetings periodically.

Environment: QTP 10.0, HP Quality Center, Oracle 10g, VB script, SQL, XML, Altova XMLSpy

Confidential

QA Lead Engineer

Molina delivers healthcare services to persons eligible for Medicaid and other programs for low-income families and individuals through a network of primary care clinics. The project includes different packages like Electronic Statement, Electronic Claims Billing, and Eligibility Verification. The system was HIPPA compliant and included features like Advance Appointment Scheduler and Eligibility Verification and Referral Tracking.

Responsibilities:

• Gathered Business Requirements, interacted with the Users, Designers and Developers, Project Managers and SME's to get a better understanding of the Business Processes.
• Created Test Plans and Test Cases in Quality Center QC for the Functional, Integration, end-to-end, Usability, Security and smoke testing.
• Mapped and customized MQC prior to importing Test Cases from excel sheet.
• Carried out the Manual Testing of the application before switching over to the automation phase.
• Responsible for designing the automation strategy using driver scripts, test case scripts, and subroutine scripts in QTP
• Developed a re-usable automation framework using BPT in QC and QTP
• Developed various re-usable Business components: Record and playback, parameterize data values, added Checkpoints and custom Reporter.ReportEvent statements.
• Responsible to maintain the Object Repository files tsr across various releases.
• Responsible to maintain and enhance the existing VB Scripts for regression testing.
• Utilized Quick Test Pro to design, code, and maintain large data-driven scripts to perform new order processing and existing order modification. Relied heavily on the programming capabilities of the VBScript
• Automated event and data driven tests to verify various features, functionality and performance of the application software.
• Wrote automated keyword-driven test scripts in QTP to efficiently carry out GUI, functional, data driven, Integration, Smoke and regression testing by using reusable actions / test harnesses.
• Wrote SQL scripts for regression testing
• Performed data driven testing in QTP for both positive and negative data by using parameterized values from the built-in global and local action data tables.
• Tested the various Service Oriented Architectures SOAs spanning across various departments using SOAP and WSDL as underlying messaging protocols that were employed across various applications using XML dataset in SoapUI.
• Extensively used SQL scripts/queries for data verification at the backend
• Successfully tested web services using SOAP UI Tool.
• Used the Quality Center log to view the test results, including verification point failures, procedural failures, aborts and also for defect tracking and maintained the trailing history of the defects.

Environment: QTP, HP Quality Center 10.0, Oracle, VB script, .Net, PERL, C , XML

Confidential

QA Engineer

The project was about re-engineering existing TAX application and creates new GUI based web application using .Net, JAVA and ORACLE database. The old system was written in COBOL. Familiar with JUnit testing of java programs converted and/or created from existing COBOL programs. Responsible for both front-end and back-end testing.

Responsibilities:

• Documented Test Plan and conducted formal reviews with BA, SME and QA team.
• Created Test Cases and decided schedules for Test Case Execution.
• Conducted walkthroughs of the test plans and test scenarios with the development team and business analysts before starting with automated testing.
• Wrote the Test Plan and Test Cases for acceptance, functional and integration testing using Quality Center
• Used Mercury Quality Center QC to manage test requirements and test cases
• Performing all aspects of QA best practices, staff coordination and communications, conduct functional, system and integration testing.
• Created scripts for functional and End to end testing, regression testing in QTP
• Performed smoke testing, security testing, and GUI testing using Quick Test Pro QTP
• Test cases defect tracking and test result reporting using Quality Center
• Parameterized the VB scripts, created generic functions and Data Driven Test using QTP to avoid code redundancy and avoid hard coding of frequently changing values.
• Created user defined functions and custom categories and added them to the Function Generator for function reusability
• Successfully tested web services using SOAP UI Tool.
• Created standard, text, and bitmap checkpoints using QTP to check for the application to be in the correct state, have the right values, and load the correct images.
• Wrote test harnesses using QTP by making reusable actions which can be called from other actions.
• Performed data driven testing in QTP for both positive and negative data by using parameterized values from the built-in global and local action data tables.
• Wrote and executed complex SQL queries including JOINS to validate Back-end data.
• Prepared the traceability matrices to fill the gap between the requirements and the test cases covered.
• Integrated Selenium client based testing into web application testing
• Configured a single windows server to run multiple vmware instances for selenium based
• testing against Internet Explorer 6 and 7, Firefox 2 and 3, Safari, and Opera.
• Created and maintained Frame and functions files with all the enhancements in the application and checked-in to CVS for Version Control Purposes
• Interacted with the Project Manger to provide estimates for different phases in the projects and also interacted with the client team to convey the progress.

Environment: JavaServlets, JDBC, JAVA, .NET, QTP, Quality Center, Selenium, CVS, SQL, SOAPUI and Oracle.

Confidential

QA Analyst

Encore Capital Group, Inc. engages in purchasing and managing charged-off consumer receivable portfolios. The company's receivables portfolio includes unsecured and charged-off domestic consumer credit cards, auto loan deficiency, general consumer loans, and telecom and healthcare receivables purchased from financial institutions, retail credit corporations, telecom companies, and resellers of portfolios. The project involved testing the client/server applications developed for Credit Card Activation system.

Responsibilities:

• Responsible for designing the automation strategy using driver scripts, test case scripts, and subroutine scripts in QTP.
• Developed QA test plan and test cases based on the business specification and user requirements as specified in Test director by the BA team.
• Conducted walkthroughs of the test plans and test scenarios with the SME's, development team and business analysts before starting with automated testing.
• Created standard, text, and bitmap checkpoints using QTP to check for the application to be in the correct state, have the right values, and load the correct images.
• Wrote test harnesses using QTP by making reusable actions which can be called from other actions.
• Wrote automated keyword-driven test scripts in QTP to efficiently carry out GUI, functional, data driven, Integration, Smoke and regression testing by using reusable actions / test harnesses.
• Wrote and executed complex SQL queries including joins to validate back-end data, stored procedures of Oracle using TOAD as query front ends
• Wrote SQL scripts for regression testing
• Performed data driven testing in QTP for both positive and negative data by using parameterized values from the built-in global and local action data tables.
• Reported bugs in Test director and kept track of each bug.
• Mapped and customized Test director prior to importing Test Cases from excel sheet.
• Developed the automation scripts using VB Script for QTP for web based applications
• Interacted with developers, systems analysts, and project management team as needed during performance and system integration test efforts.

Environment: QTP, Test director, SQL Server, VB script, .Net, PERL, C , XML, XMLSpy, Bugzilla

Confidential

QA Tester

• Project AIMS Advanced Intelligence Mobile System
• AIMS contains 4 modules Order Generator, Dispatching, Resource Management and Field Application

1 Resource Management - RM is used to manage the resources like shift time, vacation, and working schedule.

2 Order Generator - It is used for creating orders. There are two types of Orders: FSD and Distribution.

3 Dispatching - It is used for dispatching the orders to the appropriate foreman working at field.

4 Field application - It is the module which are used by foreman in the field. Used Microsoft Messaging Queue MSMQ had two servers, one for dispatchers LAN server and another for field DMZ Server .

Responsibilities:

• Created Test Conditions based on Business rules documentation.
• Derived Test Cases from Business Use Cases, Conditions and Prototype of application.
• Involved in the development of test conditions pseudo requirements to reflect business use cases
• Assisted in developing test matrices to trace scenarios, requirements and product components to appropriate test scripts
• Developed and documented test cases for functional and integration testing
• Assisted in setting up the testing environment and conducted the testing as per business rules and specifications
• Successfully tested web services using SOAP UI Tool.
• Performed different types of testing, Functional GUI Testing , Integration, System, and Regression Testing using Winrunner.
• Documented the test cases for Functional GUI specific in Regression Testing
• Conducted backend testing of the application by writing complex SQL queries. Performed test management and bug reporting using Test Director
• Performed Data Driven Testing using extensive data in the test scripts
• Interacting with the multi front end Users and participating in the technical discussions with developers
• Developed SQL queries in Oracle to test the application for data integrity

Environment: UNIX, Visual Basic 6.0, WINRUNNER, C , Java, Java Script, Test Director, Oracle

Confidential

QA Tester

The WebPay software package is a Web-based work force management application was built in J2EE platform used to manage the work Scheduling, Attendance tracking, Communication and hours worked for a company's hourly workforce. At Torrent, WebPay works in conjunction with the PeopleSoft human resources software package, the system manages all HR and Benefits information for the workforce. The collection of work hours via Physical and Web Clocks, WebPay sends summarized weekly hours worked and/or special earnings information to PeopleSoft. Then it uses the hours/Rupees to produce weekly payroll checks and update benefits usage.

Responsibilities:

• Involved in Test methodology and test life cycle.
• Involved in Functional testing, which requires through understand of the functionality of the
• application
• Developed and conducted system and user acceptance test plans on completion of system
• testing before installation of the application on user environment.
• Tested each application against the QA Test Plan and communicate findings with the team
• Participated in Requirement Analysis, Business Analysis, Use- Case Analysis and Gap Analysis
• Involved in writing test cases and developed test scripts for interfaces to colonial.
• Test Director is used for reporting the bugs and writing the test plans.
• Conducted Daily Defect Status and progress meetings with the help of QA Metrics.
• Identified, prioritized and designed Test Scenarios by grouping the test cases for Batch Testing.
• Successfully tested web services using SOAP UI Tool.
• Reported defects in Test Director, worked closely with analysts, developers to resolve the
• problems, and change the status of the defects accordingly, on fixing the same.
• Submitted regular test reports to the management in order to have an up-to-date activity log.

Environment: XML. Java, JSP, WSDL, oracle9i, SOAP, SQL, Apache Web server.