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Qa Manager Resume Profile

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Summary

  • Coordinating development and testing activities during System Development Life Cycle SDLC , Unit testing, Functional testing Integration, Systems and Regression testing for the test team, and development of User Acceptance Test UAT Scripts and working with the UAT team to complete the testing life cycle Summary Test Report Signoff
  • Use either PVCS tracker, Serena Version Manager, Test Director, or Rational Test Manager tools to record all defects , Problem Report PR's , Enhancement Request ER's , Change Request CR's and log and track all issue/results during development and testing activities
  • Create Defect Status Report from Test Director, Rational Test Manager or PVCS Tracker tools to submit and discuss in Change Control Board CCB meetings held weekly with middle management and bi-weekly at the Director level.
  • Meet with middle and upper management in Change Control Board meeting CCB on a weekly or bi-weekly basis in to prioritize PR, ER, CR and/or issues to be work by development and/or re-tested by the test team bugs found during testing by the test team or production problems once application has been deployed into the production environment. Deal with issues found during development and testing activities, and Operation and Maintenance O M .
  • Coordinate resolution of the issue between development, testing and/or Test Management and middle and upper client IT management via CCB meetings or one to one meetings
  • Work with Configuration Management team to maintain version control of all releases objects, code, and capture all test cases, scripts, test results, and artifacts, etc.
  • Work with the database administrators DBAs , deployment or release management team and configuration management team, and network personnel, as well as, IT management to promote all changes into production successfully, in a timely and efficient manner.

Professional Experience

Information/Quality Assurance Lead

Confidential

Working in Agile development, and participate in Daily SCRUM meetings and Sprint Iteration planning. As IA Engineer I'm responsible for providing supporting and documenting the organization which includes C A, FISMA compliance, and ST E reviews. As IA Engineer I also have responsibilities for planning, overseeing and managing all testing activities for all applications developed by the team. In addition, Generate Test Plans to ensure no / limited development bugs are caught before going into pre-prod and prod, work with developer s to ensure bugs are fixed within the Agile lifecycle, and perform analysis and evaluate trending testing results.

Senior Software Quality Assurance

Confidential

  • Utilize software development experience or Software Quality Assurance experience, to perform all aspects of Software Quality Engineering for assigned programs, including: Monitor the software development process on projects through the entire life-cycle as a value-added activity. Work with and mentor the software development practitioners to ensure compliance with software development process.
  • Review engineering work products, such as: Requirements Documents, Software Development Plan, Design Documents, Integration Test plans, Test procedures and Test Reports for adherence to contractual and company requirements. Witness/monitor Software/Systems testing to ensure the product meets company's standards of quality and reliability.
  • Perform process and technical audits of Engineering SW, HW, Systems work products to ensure a quality product and adherence to approved procedures, processes, and contractual requirements. Communicate audit results to software teams, management, integrated project team members, and sponsor. Assist with understanding process requirements to bring the programs into compliance. Develop, modify, apply, and maintain quality standards for products and processes compliance with agreed-upon standards and procedures is evaluated through process monitoring, product evaluation, and audits. Modify existing process checklists to standardize the software verification and validation process. Monitors processes by comparing the actual steps carried out with those in the documented procedures.

Certification and Accreditation Engineer/Automated Tester and Performance/Load/Stress Tester

Confidential

Work with IP networking, networking protocols and security related technologies, including encryption, PKI, firewalls, proxy services, DNS, electronic mail and access-list. Work in network, host, data and/or application security in multiple operation systems Windows, Solaris, UNIX, etc. Work with Internet, web, application and network security techniques, as well as, working with leading firewall, network scanning and intrusion detection products and authentication. Follow NIST Special Publications and C A methodology and federal regulations related to the information security FISMA, Computer security Act, etc. . Review all related systems/coding documentation to understand the entire architecture and dependencies e.g., entry point identification, threat mapping and vulnerability detection and migration and countermeasures to detect web application security vulnerabilities. Use web vulnerability scanning tools for version check, cross-site scripting, SQL injection, etc.

Automation Tester Census Bureau, Suitland MD :

Develop, execute and analyzes the application security scripts and test. Execute security test cases and scripts using both manual and automated Quick Test Professional test. Assist the integration systems test team with both developing and executing both security and non-security testing efforts. Maintain system integrity and accountability using HP Quality Center for defect tracking, problem report PTRs , and user enhancement request, and Serena PVCS for version control of software, test scripts, ICD documentation, artifacts, etc. Participate in all phases of testing, writing automation and manual scripts, and plans. Provide both status and summary reports during and after all testing phases e.g., integration, systems, regression and user acceptance .

QA Manager

Confidential

  • Manage the QA test engineers responsible for writing software processes and procedures, and performing quality assurance testing at the component and applications level. Research, develop and execute functional and engine test methodologies for Environment Protection Agency's Acquisition System EAS .
  • As QA Test Engineer, I performed Design Verification Test DVT on Computer off The Shelf COTS applications for the Environmental Protection Agency EPA . My responsibilities involved, but are not limited to, analyzing test requirements, developing test plans, creating test data, participating in Test Readiness Reviews TRRs , building test scripts, analyze and report test results, and developing End of test Status reports EOTSRs using standard operating procedures. Duties include Review requirements, Tech Memos, and system design document SDD prepare a document review report that lists issues or concerns with system documentation. Run systems tests including: Design Verification tests, integration tests and functional tests via Mercury Quality Center 9.2. Prepare test scenarios/test cases for the selected functions Develop and Identify test scripts for automation Provide support, leadership and guidance to the EPA test team Document problems and errors via Clear Quest and Mercury Quality Center Test Director .

Service Delivery Manager

Confidential

Monitor the progress of the Keane staff serve as liaison to BCBSSC, and resolve project issues that prevent Keane staff from successfully completing their assigned work. Authorized and approve Project Change Requests on behalf of Keane. Manage in the resolution of project issues, and support process improvements by recommending best practices where appropriate.

Lead Tester

Confidential

On assignment from Keane for the Liberty Mutual project in Dover, NH. Responsible for the analysis and test case development, test execution and defect reporting using Mercury Interactive Test Director. Performed both automated and manual testing scripts per system requirements documents, in additional help client prepared for Mainframe backend testing. The Keane and Client team work in a highly collaborative mode.

Infrastructure Manager

Confidential

On assignment from Keane for the Care First ITC Integration Test Center project. Responsible for the analysis and assessment of the Care First's Information Technology infrastructure, which consist of services market, and how various aspects of the client's technical infrastructure, everything from data centers, networks, servers and desktops, to IT security and assets are managed. In addition, assist with the planning and design of the system infrastructure which includes thing like network capacity and system requirements for the new integration test center.

Senior Software Tester

Confidential

  • Test Lead for Defense Logistics Enterprise Data Center EDC Program. My responsibility was to lead a test team using Automated Testing Tools Test Director, Quick Test, etc. to test single, organization-wide information technology infrastructure for DLA.
  • Performed integration and one to one application and server test upon completion of the migration and hosting of the consolidated large numbers of DLA servers and infrastructure into centralized state-of the-art facilities allowing more efficient support to the war fighter, which is DLA's mission. The EDC reduce DLA's IT inventory resulting in a reduction of the agency's total cost of ownership and created a more modern IT infrastructure.

Senior IT Specialist

Confidential

  • Perform Systems Acceptance Test SAT on Internal Revenue Serve IRS collection system. Tasks include but are not limited to, analyze test requirements, develop test plans, create test data, participate in test readiness reviews, perform test scripts, analyze and report test results, using standard operating procedures.
  • Duties: I reviewed requirements and system documentations and prepared reports identifying discrepancies and issues of concern. I ran systems tests including: User acceptance tests, integration tests and functional tests. Prepare test cases for the selected functions Identify test cases for automation Develop scripts for each of the test cases Document Standards and Guidelines for scripting, Installation guide and User manual for the test automation scripts Provide leadership and best practices experience for definition and implementation for the process area identify pre-determined results map test cases to the requirements. Prepare test data and support the preparation of the test environment utilizing embedded systems system communication. Design the architecture of SW integration for equipment to function properly Document problems and errors via ITAMS. Using the CMMI framework as a reference to define implement along with Client staff a Verification Validation process in terms of activities testing, code inspection, etc. , methods, tools, etc. Exhibit a high level of maturity to guide select procedures that are practical add value and comply with CMMI requirements. Perform functional, integration, acceptability and regression testing on IBM mainframe and UNIX platform. Train 5 CLIENT staff to execute the daily activities ensuring that CMMI level 3 standards are met and in the use of Mercury suite of products. Environment: MVS, OS390, Cobol, DB2, JCL, File Aid, CICS, Endeavor, MQ Series, QMF, TSO/ISPF, TSOJ, SIPS, COTS, SPUFI, .NET, SQL, Batch Jobs, Rational Suite Tools, ERP.

Senior Software Tester

Confidential

  • Responsible for managing testing activities and testing software developed under the IRS Customer Account Data Engine CADE project as part of the IRS modernization program. My responsibilities involved, but are not limited to, analyzing test requirements, developing test plans, creating test data, participating in Test Readiness Reviews TRRs , building test scripts, analyze and report test results, and developing End of test Status reports EOTSRs using standard operating procedures.
  • I coordinated efforts performed job executions using JCL, XML, and COBOL Control-M. I performed final application, system integration regression testing on Windows NT, UNIX, and Mainframe tools. Managed test case metrics performed test validation. In addition, analyzed requirements, wrote test plans, test scripts test cases. I participated in IRS Customer Account Data Engine CADE PRIME ALLIANCE Modernization Program to develop new software to support the 1040EZ Income Tax Forms. My testing experience involved developing test cases and testing applications for functional, thread, integration, and system acceptability and regression software testing on IBM mainframe platforms. I provided weekly status reports, and created defect reports utilizing the Clear Quest tool. I provided technical presentations at Peer and Technical Readiness Reviews. Use MS SQL server and DTS to query, transfer data in/out of the Mainframe. Environment: MVS, OS390, NT, Unix, Cobol, JCL, .NET, SAP, Clear Case, Clear Quest, XML, DTS, File Aid, CICS, Endeavor, MQ Series, QMF, TSO/ISPF, TSOJ, SIPS, SPUFI, SQL, Batch Jobs and Rational Suite automated test tools including Test Manager, Requisite Pro, Clear Quest, Clear Case, ERP, SharePoint etc.

Deputy Project Mgr/Test Manager

Confidential

  • Manage the Premium Accounting 508 compliant System PAS and teams who are responsible for the maintenance, enhancements and testing of the PAS. Supports PBGC by managing and resolving all problem trouble reports PTRs and software change request SCRs by the clients and assist the client with long range project planning of all system development and software efforts
  • Manage the QA test engineers responsible for writing software processes and procedures, and performing quality assurance testing at the component and applications level. Research, develop and execute functional and engine test methodologies for Premium Accounting System PAS applications.
  • Lead the software QA process, which involved the entire software development PROCESS - monitoring and improving the process, making sure that any agreed-upon standards and procedures are followed, and ensuring that problems are found and dealt with. Perform verification validation, which typically involved reviews and meetings to evaluate documents, plans, code, requirements, and specifications. This was done with checklists, issues lists, walkthroughs, and inspection meetings. Validation involved actual testing and took place after verifications are completed. QA practices were documented such that they are repeatable. Specifications, designs, business rules, inspection reports, configurations, code changes, test plans, test cases, bug reports, user manuals, etc. all were documented. There should ideally be a system for easily finding and obtaining documents and determining what documentation will have a particular piece of information. Change management for documentation should be used if possible.

Technical Summary

  • Solid understanding of the entire software development life cycle process, including requirements, analysis, design, coding, testing, and documentation across multiple development methodologies e.g. Waterfall, Interactive, Agile, and Prototyping .
  • Advance trouble-shooting skills utilize strong development, testing and process skills and knowledge.

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