Software Quality Assurance Resume Profile
SUMMARY:
- Having 6 years of experience in Software Quality Assurance utilizing both Manual and Automation methods.
- Expertise in Manual Testing as well as hands on Automation Testing using Automation Tools Like Mercury Quick Test Professional, Test Director or Quality Center
- Well versed with Testing Life Cycle and essentially all phases of Testing like Business Functionality Testing, Regression Testing and User Acceptance Testing.
- Worked extensively on client/server and web based applications handling both Manual Automation Testing. Worked closely with on-site and off-shore teams and played responsible roles in the projects.
- Highly conversant with the testing documentation and possess high standards in writing Test Plans, Test Cases and Test Scenarios to support End to End testing of applications.
- Well versed with various SDLC methodologies like waterfall Agile and supporting the testing efforts during the various phases of the project.
- Highly experienced in Functional, Black Box, Integration, System, Security, End-to-End, Smoke, Performance, Disaster Recovery, Web, User Acceptance UAT , Boundary, O/S compatibility and Regression Testing.
- Hands on experience working with test automation and test management tools like, HP Mercury Quality Center, Quick Test Professional Selenium.
- Ability to understand analyze business processes workflows with the objective of providing recommendations for the best use of technology to improve QA Process
TECHNICAL SKILLS:
| Languages: | JAVA, HTML, SQL, XML, VB Script, and Visual Basic |
| Databases: | Oracle, MS-SQL server and MS Access |
| Browsers: | Netscape Navigator, Internet Explorer IE , Google Chrome, |
| O/S: | Windows NT, XP, Windows 2000, UNIX, Linux and MS-DOS |
| Automation Tools | HPQuality Center, Quick Test Professional |
| Others | MS-Office, Ipad, Iphone |
Professional Summary
Test Engineer
Ridgewood Savings Bank is convenient, courteous, comfortable and secure. With more than 9 decades of banking experience various services are offered to meet the convenience and basic banking needs of the account holders. The bank offers a very user friendly 24/7 website to support the online mobile banking needs of account holders. Personal Banking, Commercial Banking, Online Banking, Commercial Mortgage, Investment Banking, Business Loans are some of the key lines of business.Some of the primary features include, Remote Deposit, Live Chat, check books re-order, online transfers, fraud reporting etc. As a senior member of the testing team held the responsibility of verifying the overall functionality and also interacted with the real-time users to upgrade and support the complete functionality of the website
Responsibilities:
- Participated in all the phases of the SDLC Agile right from User story reviews to deployment and interacted with all the technical groups and contributed to the overall quality enhancement of the application.
- Responsible for manually testing the entire application for GUI, Functionality, Business Logic and Use case adherence and test documentation like Writing Test Plan, Test Scenarios, Test Cases and Test Matrix documents and Use case Analysis.
- Designed Automated Test Cases, Test Scripts, and Testing Scenarios, using MercuryQuick Test Professional for Regression testing, implementing the required checkpoints, data driven routines and updated them from time to time.
- Played active role in various types of testing like business functionality testing, regression testing, integration testing, browser compatibility, mobile devices compatibility testing and end to end testing.
- Supported Test Automation using QTP and worked extensively with test script designing, debugging, execution and maintenance.
- Defect reporting, tracking and generation of reports and graphs for management requirements using Mercury Quality Center.
- Extensively used SQL PL/SQL to extract data required for testing and perform data validation and confirm the accuracy.
- Coordinated the test efforts of both on-site and off-shore teams and update the management with the day-to-day testing status.
- Supported the UAT testing and helped the development team in understanding the user requirements and meeting the customer expectations.
Environment: Java, HTML, Oracle, Win Xp / 2000 / Win 7,HP Quality Center, QTP , Ms-Office, Internet Explorer, Google Chrome, Ipad, Iphone.
Confidential is best known for managed care and traditional indemnity plans for individuals and employers. The plans include Horizon HMO, Horizon POS Point of Service ,Horizon PPO Preferred Provider Organization ,Horizon Direct Access Open Access ,Horizon MSA, Medical Savings Account Traditional Indemnity Plans. Providing health insurance coverage to nearly three million people throughout all of North, Central, and South Jersey BCBSNJ has offered quality health care products and services designed specifically to meet the changing health care needs of our customers.Working for the Direct Access team tested the end-to-end functionality of the application and was responsible right from understanding the requirements, designing the test cases, conducting various tests, defect reporting, coordinating the on-site/off-shore team efforts, supporting the UAT and designing and maintenance of the entire test documentation.
Responsibilities:
- Analyzed Requirement specifications
- Developed test plan and strategy to drive the test efforts..
- Developed test cases after analyzing the specifications Document.
- Conducted Functionality testing and end-to-end testing of the application.
- Coordinated on-site and offshore team efforts and supported the UAT
- Conducted Browser Compatibility testing to support the application delivery on InternetExplorer and Netscape Navigator.
- Conducted Regression testing during the various phases of the application and analyzed the results.
- Converted manual test cases to automation test script using QTP for supporting regression testing
- Defect report and tracking was done by using the tool Mercury Quality Center
Environment: Java, HTML, HP Quality Center, Quick Test Professional, Windows XP, MS-Office, Oracle, SQL Server
Confidential
The website designed to support Online Banking consists of different modules like Bill Payment, Loan and Mortgage Application Processing, Account Statements, Snapshots, Custom Reports and Customer Support Module. Customer Support consists of different modules like inbound calls, outbound calls, Customer General Info, Customer Search and Reports. This level of security is achieved by protecting the privacy and confidentiality of the communications between browser and servers and also by restricting online banking access to only authorized persons.
Responsibilities:
- Reviewed the System Requirement Specs SRS .
- Analyzed the Business Requirements, Functional design document, Use Cases, Process and Data Flows.
- Involved in writing test cases, test plans, test scenarios and executing them
- Tested the Application functionality, business flow and database driven testing using Win Runner
- Developed detailed test conditions and documented test scripts and test steps using Test Director.
- Developed various reports to measure and track testing effort
- Validated actual results against expected results. Prepared Test status reports for each stage and logged any unresolved issues to Issues log.
- Used Quality Center for Planning, Test Scheduling, Test Execution and Defect Tracking
Environment: Java, HTML, Oracle, Windows 98, Quality Center, Oracle, UNIX, MS-Office.
Confidential is a leading provider of low-cost communications services connecting individuals through broadband devices worldwide. Our technology serves approximately 2.4 million subscribers. We provide feature-rich, affordable communication solutions that offer flexibility, portability and ease-of-use Work closely with QA team and Project Managers to identify and prioritize testing defects and develop project TestPlans for mobile handset applications focusing on usability and functionality regarding both browser and installed applications.
Responsibilities:
- Reviewed Business Requirement Documents and created Test Plans Test Strategies
- Developed detailed Test cases and Test Scripts for both front end and Backend modules and uploaded them to Mercury Quality Center.
- Created and executed SQL Queries on Oracle database to verify the data for Back-end testing
- Automation of key functional scenarios using Mercury Quick Test Professional for supporting regression testing.
- Effective defect reporting and interacting with the software development on a regular
- Attended Daily QA Status Meetings and followed up on the status of the defects
Environment: Java, ASP, QTP, Quality Center, Internet Explorer, Netscape Navigator, Win 2000, Unix, Oracle,
