Network Engineer/Administrator

Six plus years of experience in Software Quality Assurance and Quality Control, Creation of test plan, test strategy and test cases. Experienced in testing applications during different phases of SDLC with emphasis on the following:

• Experience in different domain like Medical, Communications, Banking client server and web based applications.
• Good understanding of SDLC development methodology, QA Project Planning as well as working in agile environment.
• Very quick in learning any new / Client's Software Development Life Cycle SDLC processes.
• Gathered and decomposed functional requirements, wrote Test Scripts, developed Test cases, Test procedures and Test Plans
• Strong Software Testing skills with experience in creation of test scripts / test cases, execution of performance, Database Testing, Integration Testing and Unit Testing along with tracking of defects using various tools.
• Worked in Waterfall, Agile / Scrum methodology. Expertise in ensuring that the application adheres to established methodologies.
• Extensive experience in Database Testing with iSeries AS 400 and Front end Testing.
• Manual testing experience black box/ white box in Web based and Client/Server based applications
• Experience of inherent verification and validation plan and testing techniques including Unit, Smoke, Functional, Integration, System, Regression, Cross Browser Compatibility, User Acceptance and Database testing
• Development and execution of Test Plans complete with test criteria, test strategy, test case documents, Requirement Traceability Matrix and allocating project schedules for system testing.
• Experience in requirement gathering/Analysis, generating test status reports using queries , data set up for Automation testing and executing QTP scripts.
• Experience in testing automation tool Quick Test Professional.
• Setup the release deployments on daily basis using Unix Shell scripts.
• Involved in Performance, Load and Stress testing using LoadRunner.
• Authored and executed test Scripts implementing Data Driven tests, GUI checks using Quick Test Professional.
• Experienced in working on defect management as well as incident management tools like JIRA for tracking, managing as well as reporting on bugs.
• Expertise in preparing test design, test script handling the execution of the same.
• Excellent proficiency in executing SQL queries to perform backend testing.
• Good understanding of process optimization and QA procedures.
• Managed and lead off-shore testing teams.
• Capable of focusing on day-to-day tasks as well as long-term deadlines
• Able to work collaboratively with testers, developers and business analysts in testing complex and large projects and maintain detail QA documentation.
• All projects have delivered total testing solutions to customer meets and expectation.
• Highly motivated and results-oriented professional possessing exceptional communication and leadership skills.

Professional Experience Details:

Confidential

Role: QA Engineer

Trimble products are used in over 141 countries around the world. For over 34 years, Trimble has created unique positioning products that help customers grow their business. Trimble's portfolio includes over 1,800 patents and serves as the basis for the broadest positioning offerings in the industry.

Confidential

Voyager is a solution that is specifically targeted for Construction companies and aims to facilitate the tracking of assets at construction sites using RFID tags to provide close to real-time asset location and inventory info. The solution involves a custom made touch screen handheld running on Windows Embedded Handheld with an RFID antenna to read the tags, a vehicle mounted RFID antenna system and a web client that processes all the tag reads from various sensors to provide the asset tracking info.

Responsibilities:

• Involved in Integration Testing and Functional testing of the handheld component.
• Responsible for preparing the System Integration test plan.
• Closely work with multiple SMEs in gathering and documenting requirements for enhancements based on business needs.
• Liaising with various QA teams for each functional component and closing the coverage gaps.
• Defect Management through Jira.
• Responsible for reporting weekly status, reporting progress and early risk forecast.
• Providing initial technical support and training to the Beta customers.

Environment: Windows Embedded Handheld, Jira

Confidential

The objective of the Falcon program is to extend Confidential to enable Enterprise Mobile Application Solutions. The program is driven by the Trimble Vehicle Device TVD initiative and features a sophisticated application Falcon, running on an in-vehicle display device. The TVD, runs on a WinCE operating system. The FALCON solution consists of GeoManager and other 3rd party systems that will communicate with the TVD through the Confidential Cloud Services Architecture.While the Falcon application shares most of the key features of the GMPE application, the defining feature that sets it apart would be the ability to facilitate third party systems to send a trip down to the device and then assist the driver in providing navigational guidance for that trip.

Responsibilities:

• Involved in Functional testing and Regression Testing for new feature releases.
• Provide QA support for defect fixes.
• Responsible for review of existing test cases and enhancing them with additional test matrices.
• Defect Management through Microsoft TFS.

Environment: Win CE, Microsoft TFS, SoapUI

Confidential

Role: QA Engineer-Team Lead

Confidential provides health insurance marketplace solutions to different clients. Connecture develops products that help consumers and state government to participate in Federally Facilitated Marketplace CMS and purchase health insurance policies. Product involves policy enrollment, policy maintenance, policy expiry, policy renewal and changes to existing policies.

Responsibilities:

• Functional testing of IBC integration with HealthCare.gov website
• Testing Healthcare Policy Enrollments, Policy Changes, Policy Termination/Expiry, Policy Renewals
• Verify subsidized policy enrollments with test data provided by CMS
• Test enrollments for on-exchange and off-exchange scenarios Federally Facilitated Marketplace
• UI Automation and Regression testing using Selenium WebDriver with JUnit
• Worked in Windows Mac OS X environments
• Extensive experience testing android, iOS and web based application
• Performed app testing on various mobile devices
• Wrote Bug/Defect Reports, tracked the status of each defect Open, Fixed and New and analyzed the bugs using Bugzilla and JIRA
• Wrote SQL queries as well as JUnit test cases for various web based applications
• Performed testing on various browsers such as Firefox, Chrome, Safari and IE 8/9/10/11
• Tested Java/J2EE applications
• Generate reports in Atlassian JIRA and update everyone with testing progress using release notes
• Working and lead offshore team, conduct meetings to communicate changes and update status
• Writing SQL queries to verify data integrity between front end application and database
• Database Schema Validation using REST Console and SoapUI

Environment/Tools: Atlassian JIRA, Bugzilla, Windows XP, MS Office 2007 Suite, JUnit, SoapUI, REST Console, Agile methodology.

Confidential

Role: QA Tester-Lead

Confidential is a managed health care company currently serving the needs of more than 65 million people. Medco provides pharmacy services for private and public employers, health plans, labor unions, government agencies, and individuals served by Medicare Part D Prescription Drug Plans.The Health Action Plan 2.0 HAP 2.0 is a web based application designed to provide patient level opportunities and other segmentation information depending on the parent application and agent role. Key features include:

• Providing opportunities across multiple channels.
• Providing additional demographic, persona and segmentation information.
• Transfer calls across multiple channels
• Activity logging

Responsibilities:

• Involved in Integration Testing, System Testing, Regression Testing, Functional testing and Database testing.
• Managing an offshore team of five for all phases of STLC.
• Responsible for preparation of Detailed Test Plans and review of Test Cases.
• Closely worked with Client in gathering and documenting requirements for enhancements and new features based on business needs
• Responsible for production deployment and support for every sprint release.
• Performed Integration testing, functional testing, Regression Testing.
• Involved in Web Service Testing using request XML.
• Responsible for test data preparation based on test case scenarios.
• Defect Management through Pega PMF.
• Responsible for reporting weekly status, organizing the bridge meetings, showing progress and future testing efforts.

Environment/Tools: Pega BPM, SQL, DB2, Teradata SQL Assistant 7.1, Pega BPM, Web services, Pega PMF, Microsoft SharePoint

Confidential

Role: Software Quality Analyst

Involved in testing United.com portal which enables people to search, make reservations and purchase tickets online, specifically for European market. The application enabled them to check flight status and manage itinerary like rescheduling, cancellation and online check-in. Also involved in testing and matching the conversion rates and balance for ticket prices.

Responsibilities:

• Involved in gathering the requirements.
• Translate requirements, designs and functional specs into effective test plans and test cases.
• Verifying the correctness of the software calculations and creating test data files valid and invalid to thoroughly test program logic and system flow.
• Tested Client/Server and Web applications using Quick Test Pro
• Involved in cross browser functional testing of web pages using different types of browsers like Netscape, IE, Mozilla etc.
• Tested Java applications using Oracle database in windows environment
• Generated automated test scripts for regression testing with each new enhancement.
• Involved in automating the manual test scripts.
• Involved in Stress, Load and Performance testing using LoadRunner.
• Performed extensive backend testing with SQL.
• Defect reporting and re-testing the software as the defects are fixed and followed up with developers using bug tracking tools like Quality Center
• Reporting the status to the upper management on test progress.
• Evaluated the quality of the software product being developed in terms of functionality, usability, compatibility, reliability, performance and supportability.

Environment/Tools: MS Office suite, Quality Center, Quick Test Professional, LoadRunner Agile methodology.

Confidential

QA Engineer

Confidential system provides many services to the guest like sale and tender in quick and efficient manner, quick processing of an adjustment, return, or exchange, opening a new account within a sale or outside a sale transaction, printing Gift receipts, updating Gift registry and much more.

Responsibilities:

• Responsible for discussing and finalizing business requirements and quality assurance policies impacting the project.
• Worked with Test Managers, Business Users and Developers to create/complete Test Plan accordingly to the high level project schedule
• Gathering business requirements, acquire systems and business knowledge from the application owners, conducting test feasibility study
• Verification of business requirements and functional specifications
• Design/review test scenarios, test data and test cases for different financial user groups based on system requirements.
• Responsible for discussing and finalizing business requirements and quality assurance policies impacting the project.
• Participated weekly team meetings with business users, developers and junior testers to get updates on the status and raise any issues to the management.
• Bundle tec pieces in to store release using Unix Shell Scripts.
• Written unix shell scripts for cleanup, error logging, text parsing, job scheduling and job sequencing.
• Executed Complex SQL queries within unix shell scripts in the UNIX environment.
• Create header, trailer and transmission files to move release files to production using Shell scripts and mainframe jobs.
• Reported Defects using Mercury Test Director.

Environment/Tools: Mercury Test Director 8.0, n-Tier, MySQL, Unix Shell scripting, Waterfall methodology.

Quality Tester

The project involved testing the online Banking and Client Management applications that provide client account information. The modules under test were as follows:

• Transaction Management.
• Advanced search in credit and debit overview.
• Transaction details
• Overview of payments
• Scheduled payments
• Standing orders
• Announced direct debits.
• Name and amount and period
• Description and amount and period
• Account number and amount and period

Responsibilities:

• Reviewed test cases for requirements coverage, ambiguity, and completeness.
• Performed manual testing on different modules of the application.
• Performed Functional, Integration, System and Security Testing.
• Performed web specific testing like Link checking, Browser page testing, Application Testing and Security Testing.
• Documenting the Test results using Quality Center
• Query databases to retrieve data through Joins and Select statements
• Attended meetings with Developers, Team Leads to create a friendly manner and helped them to solve the errors.
• Extensively work on Inbound extracting data from vendor systems or upstream such as SQL server etc and Load data into iSeries AS 400 through Message Broker and Java Deal process and Outbound extracting data from iSeries AS400 and loading/transmitting data to upstream / vendor systems Job process Testing.
• Generated error reports in Excel based on review of each validation cycle batches by AS400 application, data type and defect description
• Extensively used FTP tools for copying files across different UNIX servers, from Windows to UNIX and vice versa.
• Interacted with the Testing and Development team to resolve and to follow up on development issues.
• Reported results and updates to the QA Lead.

Environment/Tools: Quality Center, Java, JSP, Servlets, Windows 2000/NT, SQL-Server, Web Logic, HP-UX, Oracle, Solaris.

Quality Tester

Account Access is one of the online banking application , which enables customers to access, their accounts through the Web. The account holders enter their username and pass code to access their Checking, Saving Accounts. The Application provides the Account Summary balances, last deposits, etc. for various accounts and ability to transfer the funds between the various accounts using Fund Transfers. The user can change the account options such as PIN and disable or enable the ability to transfer the funds between accounts.

Responsibilities:

• Involved with preparation and execution of test cases and scripts.
• Involved with Functional, Regression and Integration Testing.
• Assisted the team lead in preparation of test plan.
• Involved in reviewing functional requirement documents and the technical specification.
• Analyzed system requirements and wrote test cases, test scripts for testing the application.
• Performed manual testing prior to automate testing on the application.
• Involved in testing of database using SQL queries.
• Interacted with developers to resolve technical issues and investigated software for faults.
• Performed regression testing for fixes using QTP and closed the defects in Quality Center.
• Involved in the end-to-end test and responsible for the Quality Assurance of this application to complete in record time.
• Worked with Quality Center for defect tracking and defect management
• Performed regression testing for fixes using QTP and closed the defects in Quality Center.
• Used Quality Center to log and address defects issues and also for change management
• Converted manual tests into automated test scripts

Environment: Windows 2003 Server, C ,.net VB, oracle 9i, Quick Test Professional, Quality Center, Load Runner